2110 Professional Development courses delivered On Demand

Certificate in Leadership and Team Skills Level 1 Explore the essentials of Leadership and Team Skills in this Level 1 Certificate course. Delve into diverse Leadership Styles, discover the art of Motivating and Managing Teams, and master Time Management. Gain insights into Financial Management, hone your Project Management skills, and excel in Performance and Talent Management, equipping you for effective leadership and team success. Learning Outcomes: Define various Leadership styles. Explain strategies for motivating and managing teams. Implement effective time management techniques in Leadership. Evaluate financial management principles in Leadership. Develop project, performance, and talent management skills in Leadership. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Certificate in Leadership and Team Skills Level 1 Course Syllabus Leadership Styles: Explore various leadership styles, including autocratic, democratic, transformational, and situational leadership, and understand their applications and impact on team dynamics. Motivating and Managing Teams: Learn effective strategies for motivating and managing teams, including team-building exercises, communication techniques, and conflict resolution skills. Time Management in Leadership: Develop time management skills tailored to leadership roles, including prioritization, delegation, and goal setting, to enhance productivity and efficiency. Financial Management in Leadership: Gain an understanding of financial management principles relevant to leadership positions, including budgeting, financial analysis, and resource allocation. Project Management in Leadership: Acquire project management skills essential for leaders, covering project planning, execution, monitoring, and successful project completion within scope, time, and budget constraints. Performance Management in Leadership: Learn to effectively assess and manage team performance through performance appraisals, feedback mechanisms, and performance improvement plans. Talent Management in Leadership: Explore talent acquisition, development, and retention strategies to build a high-performing team, align individual goals with organizational objectives, and foster professional growth within the team.

Certificate in Agile HR Practice Level 1 Explore the essential foundations of HR and Agile methodologies, cultivate an Agile mindset, and develop effective leadership skills. Dive into the practical aspects of implementing Agile HR, optimising talent management within an Agile framework, and measuring success. Stay ahead of the curve and glimpse into the future of Agile HR, positioning yourself as a forward-thinking HR professional. Learning Outcomes: Explain the foundations of HR within Agile contexts. Demonstrate an Agile mindset and leadership principles. Implement Agile HR practices effectively. Manage talent in an Agile HR environment. Evaluate and measure success in Agile HR. Explore the future trends in Agile HR practices. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Certificate in Agile HR Practice Level 1 Course Syllabus Principles of Agile HR: Establish a solid understanding of the fundamentals of Human Resources (HR) while embracing the principles of "Agile HR" practices for enhanced flexibility and adaptability. Agile Mindset and Leadership: Cultivate an agile mindset and leadership skills that empower you to navigate the ever-evolving HR landscape with agility and innovation. Implementing Agile HR: Learn how to practically implement "Agile HR" methodologies within your organisation, ensuring HR practices align with the agile principles. Talent Management in Agile HR: Explore innovative approaches to talent management, including recruitment, development, and retention, in the context of "Agile HR." Effectiveness of Agile HR: Develop key performance indicators (KPIs) and metrics to measure the effectiveness of "Agile HR" practices, allowing for data-driven improvements. Future of Agile HR: Gain insights into the future of HR in an agile world, staying ahead of trends and emerging practices to remain a leader in "Agile HR."

Business Finance and Revenue Operations Diploma Upgrade your financial acumen with the Business Finance and Revenue Operations Diploma. This course is designed to equip you with essential skills and knowledge, spanning from the fundamentals of business finance to the intricacies of revenue operations. Learning Outcomes: Acquire a thorough understanding of the various branches of business finance. Master the business finance cycle, from planning to execution. Distinguish between personal and business finance. Analyze financial performance through business finance analysis. Gain proficiency in revenue operations skills. Learn the art of aligning revenue teams for optimum performance. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Business Finance and Revenue Operations Diploma: Branches of Business Finance: Explore the key branches of business finance, such as corporate finance, investments, and financial markets, to develop a holistic understanding of the field. Business Finance Cycle: Familiarize yourself with the stages of the business finance cycle, including budgeting, forecasting, and long-term planning. Personal Finance: Delve into the distinctions between personal and business finance, focusing on risk management, investment strategies, and liquidity management. Business Finance Analysis: Learn advanced techniques for analyzing a company's financial health, including key performance indicators and financial ratios. Revenue Operations Skills: Acquire the necessary skill set for effective revenue operations, encompassing data analysis, automation, and cross-functional collaboration. Aligning Revenue Teams: Understand the importance of aligning revenue-generating teams like sales, marketing, and customer success for achieving organisational goals.

Begin your sales journey with the ‘Basics of Sales’ course. From sales skills development to market understanding, presentation techniques, and future trends, this course provides a foundational blueprint for success in the sales arena.

Elevate your business acumen with our Mini MBA program. Explore key business theories, leadership, accounting, strategic management, and more. Position yourself to excel in the global business environment with this condensed, power-packed course.

Achieve financial freedom and stability with our comprehensive Personal Financial Management course. From budgeting to investing, explore essential tools and strategies for effective personal financial planning in the UK context. Arm yourself with the skills you need to manage money, build wealth, and secure your financial future.

We will use Adobe Illustrator CC to demonstrate how to create beautiful logo designs.

The course will show you how to build a website from scratch using WordPress.

This course teaches you how to win more sales and influence customers to purchase your products or services.

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified In the UK, the estimated salary for a Customer Service Advisor typically ranges from £18,000 to £25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation. Learning Outcomes: Apply defusing techniques in Customer Service interactions. Employ proactive strategies in Customer Service management. Utilise problem-solving methods to enhance Customer Service. Engage in brainstorming for effective Customer Service solutions. Channel customer anger through Customer Service skills. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: Defusing Techniques: Master seven distinct defusing techniques to elevate your Customer Service aptitude. Proactive Customer Management: Implement proactive management strategies to optimise Customer Service outcomes. Problem-solving & Decision-making: Integrate critical problem-solving and decision-making methods into your Customer Service approach. Brainstorming & Reverse Brainstorming: Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions. Anger Channelling: Apply the art of anger channelling to maintain and improve Customer Service standards.