11735 Management courses

Organisational Change Management Course Overview Whether you are self-taught or you want to fill in the gaps for better efficiency and productivity, this organisational change management course will set you up with a solid foundation to become a confident leader or manager/change management and develop more advanced skills. This comprehensive organisational change management course is the perfect way to kickstart your career in the field of change management. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry experts, to enable you to learn quickly and efficiently and at your own pace and convenience. Who should take this course? This comprehensive organisational change management course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of change management. Entry Requirements There are no academic entry requirements for this organisational change management course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Method of Assessment On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Career path This organisational change management course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Be Aware of the Dilemma Results Versus Engagement Introduction How to Design Successful Change Get the Most of this Course The Challenge of Committing People to Change Introduction: How to Overcome Difficulties to Change Why is it So Difficult to Commit People to Change What Behaviour Do You Find Challenging in the Change Process Real Life Examples Analyzed How to Mobilize People Towards Ambitions by Enhancing Change Readiness Intro Enhance Change Readiness What is the Definition of Change Readiness How to Enhance Change Readiness How to Turn Unwillingness into High Engagement Introducing the 4 Incentives to Enhance Change Readiness Overview of the 4 Incentives: Knowing, Reflection, Willing and Capable Incentive 1: Knowing Introducing Incentive 1: Knowing Knowing Leads to Understanding How to Design the Incentive of Knowing Assignment Knowing Incentive 2: Reflection Introducing Incentive 2: Reflection Reflection Leads to Motivation How to design Reflection. Assignment Reflection Incentive 3: Willing Introducing Incentive 3: Willing Willing Leads to Engagement How to Design the Incentive Willing. Assignment Willing Incentive 4: Capable Introducing Incentive 4: Capable Capable Leads to Realisation of Change How to Design the Incentive Capable Assignment Capable Conclusion Recap Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

The hospitality industry has seen continuous growth, with more and more opportunities for individuals who are driven to make a successful career in this field. If you wish to work in the housekeeping department of a hotel, this Diploma in Housekeeping Management course is perfect for you. This diploma course will also help anyone interested in understanding the basics of managing a household.  Throughout this Diploma in Housekeeping Management course, you'll be given a full tour of the fundamental areas of room maintenance and hotel cleaning. You'll also learn essential housekeeping duties like laundry operations, health and safety, sanitation, staffing, budgeting, and inventory control. In a nutshell, this housekeeping management course is designed to equip learners with the knowledge and skills needed in hotel housekeeping to ensure that guests feel welcome and at home.  Enrol in the Diploma in Housekeeping Management course now and get prepared for a management role within the hospitality industry.  Learning Outcome:  Explore housekeeping principles and gain an understanding of staff duties Familiarise with housekeeping duties such as laundry operations, health and safety, cleaning, staffing, budgeting, and inventory control Learn how to plan and schedule housekeeping duties and organise the housekeeping department Familiarise with standard operating procedures in hotel housekeeping Get a solid understanding of household budgeting Learn about carpet, wall, and ceiling maintenance and window cleaning Understand how to maintain health and safety while performing housekeeping duties Learn how to ensure guest satisfaction by delivering a high standard of service Why You Should Choose Diploma in Housekeeping Management Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Housekeeping Management is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Housekeeping Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Housekeeping Management Introduction to Housekeeping FREE 00:30:00 Housekeeping Principles FREE 00:15:00 Understanding Staff Duties 00:45:00 Cleaning 00:30:00 Inventory Control 00:45:00 Planning & Organising the Housekeeping Department 00:30:00 Understanding Budgeting 00:45:00 Carpet Maintenance 00:30:00 Wall, Ceiling and Window Cleaning and Maintenance 00:30:00 Staffing 00:45:00 Standard Operational Procedures in Hotel Housekeeping 00:15:00 Laundry Operation in Hotel 00:30:00 Health and Safety 00:20:00 Mock Exam Mock Exam - Diploma in Housekeeping Management 00:20:00 Final Exam Final Exam - Diploma in Housekeeping Management 00:20:00

Course Description If you want to gain a deep understanding of business management, this Business Management Masterclass: Part 2 course is the best choice for you to start with. In this course, you will learn the fundamentals of business development and how SWOT analysis is used in business development process. In addition, this course will teach you about succession planning. You will have the opportunity to develop knowledge of the techniques for modelling business processes. This course will cover different forecasting methods used in business. You will also be familiarised with the principles of performance management. You will understand cash and credit management for smooth business operation. Enrol the course now if all these sound good to you.  Learning outcome  Learn the fundamentals of business development Gain an understanding of succession planning Develop knowledge of the techniques for modelling business processes Familiarise yourself with the principles of performance management Understand cash and credit management How Much Do Business Managers Earn? Senior - £70,000(Appx.) Average - £46,000(Appx.) Starting - £36,000(Appx.) Requirement Our Business Management Masterclass: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Business Management Masterclass: Part 2 Module 01: Business Development and Succession Planning 00:24:00 Module 02: Business Process Management 00:28:00 Module 03: Planning & Forecasting Operations 00:21:00 Module 04: Performance Management 00:18:00 Module 05: Management of Cash and Credit 00:19:00 Assignment Assignment - Business Management Masterclass: Part 2 00:00:00

Description: Microsoft Excel 2016 and VBA continues Velsoft's in-depth training material for Excel 2016. This course covers the duration of five lessons, by taking it you will get the skills you need to harness Visual Basic for Applications, or VBA, to automate many tasks you will encounter while using Excel 2016. This course will help you to get all the knowledge you need to gain about Microsoft Excel 2016 and VBA. So, if you are interested to develop your skills and knowledge, you shouldn't be late to join this course. Learning Outcomes: Best ways to utilize Macro Recorder, how to edit and debug a macro, and setting up macro security Customizing the Quick Access toolbar and hotkeys Utilizing Macros to insert and format texts, sort and duplicate data, and generate reports Determine appropriate dialog box types to use Using variety of techniques to capture user input Managing worksheets using macros Creating user-defined functions and ways to automate SUM functions with macros Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Excel 2016 and VBA is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Excel 2016 and VBA is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Developing Macros Create a Macro Using the Macro Recorder 01:00:00 Edit a Macro 01:00:00 Debug a Macro 00:30:00 Customize the Quick Access Toolbar and Hotkeys 00:30:00 Set Macro Security 01:00:00 Formatting Worksheets Using Macros Insert Text 00:30:00 Format Text 00:30:00 Sort Data 00:30:00 Duplicate Data 01:00:00 Generate a Report 01:00:00 Creating an Interactive Worksheet Determine the Dialog Box Type 00:15:00 Capture User Input 01:00:00 Working with Multiple Worksheets Insert, Copy, and Delete Worksheets 00:30:00 Rename Worksheets 00:30:00 Modify the Order of Worksheets 00:15:00 Print Worksheets 00:30:00 Performing Calculations Create User-Defined Functions 00:30:00 Automate SUM Functions 00:30:00 Activities and Exercise Files - Microsoft Excel 2016 and VBA 00:00:00 Mock Exam Mock Exam- Microsoft Excel 2016 and VBA 00:20:00 Final Exam Final Exam- Microsoft Excel 2016 and VBA 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Goal Setting is key to success in your life, career, and anything you want to achieve. Goal setting can be described as a personal planning process. It helps people to identify what they want to achieve in their personal life and/or their professional life. People with goals achieve more than people with no goals and people with high goals achieve more than people with low goals. This Goal Setting Training Course will lead you through thinking, planning, and taking action on the things you really want. This course will help you eliminate distractions, identify priorities, take control, and hit targets. And this course will give you the methods, tools and techniques that will enable you to achieve this with confidence. If you're a businessman and looking to provide your management team with some additional skills, this course is a great way to get them thinking about how to set goals for both themselves and their team. If you're working as a Team Leader, Supervisor, Manager etc.. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Goal Setting Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Goal Setting Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 1. Introduction FREE 00:02:00 2. Big Goals 00:04:00 3. Small & Micro Goals 00:08:00 4. Motivation 00:14:00 Module: 02 5. SMART Goals 00:11:00 6. Write It Down 00:08:00 7. Actionable Plans 00:04:00 8. Stick With It 00:09:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Description Get instant knowledge from this bite sized Retail Management Part -1 ( Fundamental) course. This course is very short and you can complete it within a very short time. This Retail Management Part -1 ( Fundamental) course you will get fundamental ideas of retail buying and merchandising, key strategy of retail pricing, retail psychology and so on. Enrol in this course today and start your instant first step towards retail management. Learn faster for instant implementation. What You Will Learn Key techniques of retail pricing Key strategies of retail buying and merchandising Learn how to manage supply chain Strategies to choose suitable retail location How Much Retail Manager Earn Senior - £34,275 Mid Career - £31,182 Starting - £28,540 FAQ's Who is this course for? This course is for anyone who's interested in this topic and wants to learn more about it. This course will also help you gain potential professional skills. Do I need prior qualifications to take the course? No prior qualifications are needed to take this course. When and where can I study the course? You can study this course from wherever and whenever you want. You can study at your own pace and from any device. Just log in to your account from any device and start learning! Is there a test at the end of the course? Yes, there is a test at the end of the course. Once you've completed all the modules of the course, you will have to give a multiple-choice test. The questions will be based on the topics of the modules you studied. And of course, you can take the test at any time, from any device and from anywhere you want. What happens if I fail the test? Don't worry if you fail the test, you can retake it as many times as you want. How long do I have to wait to start the course after payment? You don't have to wait a minute after your payment has been received, you can begin immediately. You will create your login details during the checkout process and we will also send you an email confirming your login details. How can I pay for the course? We make the payment process easy for you. You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. We use the latest SSL encryption for all transactions, so your order is safe and secure. When will I receive my certificate? After you complete the course, you'll immediately receive a free printable PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! You may have to wait for 3 to 9 days to get the hard copy certificate. Reviews Certificate Retail Management Part-1 (Fundamentals) Module 01: Introduction to Retail Management 00:22:00 Module 02: Retail Buying and Merchandising 00:17:00 Module 03: Retail Pricing 00:32:00 Module 04: Retail Strategy 00:13:00 Module 05: Retail Psychology 00:13:00 Module 06: Choosing a Retail Location 00:14:00 Module 07: Supply Chain Management in Retailing 00:12:00 Assignment Assignment - Retail Management Part-1 (Fundamentals) 00:00:00

Do you want to know how retail business work? Do you want to improve your skills about retail business? The course will help you to learn all the necessary information about a retail business. Retail business is a type of business firm that sells products to the individual customers for their personal or family needs. If you are novice about business, you can start your business with retails business. This will help you to gain knowledge about business basics. In the course, you will learn the step by step procedures of succeeding in a retail business. The course focuses the benefits of having a retail business, the procedures of making a good business plan, and how to assess your business. By the end of the course, you will be a skilful business person. Course Highlights Accredited Diploma in Retail Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Retail Management into 16 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 7 hours, 55 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Retail Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Retail Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Retail Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Accredited Diploma in Retail Management Introduction To Retail Business FREE 00:30:00 What Are The Benefits of Owning Your Own Business? FREE 01:00:00 No Business Plan = FAILURE! 00:30:00 What Kind of Business Should Your Business Be? 00:30:00 Corporation 00:15:00 What Type of Business Should You Start? 00:15:00 What Type of Business Am I interested In? 00:30:00 Who Is, What Is, Where Is Your Market? 00:30:00 What CAN You Do? 00:15:00 Identify Your Competitors 00:15:00 Registrations Permits and Licensing 00:30:00 Location! Location! Location! 00:15:00 How To Market Your Business 00:30:00 Merchandising and Inventory 00:15:00 Common Mistakes for New Businesses 01:00:00 Time To Get Started! 00:15:00 Mock Exam Mock Exam- Accredited Diploma in Retail Management 00:20:00 Final Exam Final Exam- Accredited Diploma in Retail Management 00:20:00

Course Overview Microsoft Project is one of the world's leading project management software products, designed for Project Managers and any professional with project management responsibilities. It allows you to efficiently manage all your project tasks in one place, assign resources to tasks, develop a project schedule, manage your budget, and much more.  In this complete Professional Microsoft Project Training course, you will gain full proficiency in this advanced software, taking you from beginner to expert in no time. You'll learn how to create your first project and add each task, add resources, create reports, track progress, work with custom fields, manage project risks, and manage multiple projects at the same time. Not just that, but you will save precious time by speeding up the project management process and organising tasks effectively, allowing you to map out your strategy through custom-made templates!  Build proficiency in Microsoft Project and develop your project management skills with this Advanced Project Training Course!  What You Will Learn In this complete Microsoft Project Training Course, you will learn how to manage work projects and tasks in one place, taking your level of proficiency from beginner to advance in no time. It includes step-by-step guidance and video instruction. How to Open and Close a Project How to Add Tasks and Resources Performing Advanced Task Operations Other Ways to View Project Information How to Manage Your Project Status Tracking and Monitoring Your Progress How to Create Reports & Add Finishing Touches Working With the Project Environment Working With Custom Fields Working With Multiple Projects Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Description Learn to organize your work based on priority and know to fulfil the task in time with proper daily planning. If you want to learn the secret strategies of making your work done by following the right daily plan, then enrol the Daily Planning Training course and starts learning. Planning is a must for every aspect of life including personal achievement, business goal or educational goals. As it allows you to prioritize your work and helps you to get more done in less time, planning is essential for achieving a certain goal. If you want success, then daily planning is a surefire way that will help you to obtain your goals and objectives. Instead of these, daily planning guides you to produce quality work and keeps you disciplined. The course is designed to teach you the techniques of planning achievable goals. Inside the course, you will learn how to become stress-free and plan in a way that is easily achievable. The methods of splitting the tasks into various time and ways will be discussed in the course. The necessity of daily planning, the strategies of saying 'No' or 'Yes', the methods of dealing with telephones, and other interactions will also be explained thoroughly. Apart from these, you will learn to analyse the gap of your current situation and the desired goal. To recapitulate, the course not only explains the importance of daily planning but also shows you how to plan effectively. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Daily Planning Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Daily Planning Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction & getting started An Introduction to Daily Planning FREE 00:04:00 The 2 week challenge - video 00:02:00 Let's set the scene Mind the gap! 00:03:00 Thieves & Pirates A short introduction to this section 00:02:00 Managing time pirates 00:05:00 Do I procrastinate? ..... I'll have to think about that! Why Is Big Data Important? 01:00:00 Let's tackle it NOW! 00:03:00 Not another meeting?! Marvellous Meetings 00:03:00 Interruptions, interruptions, interruptions ring, ring' 'do you have a minute' & the FAT attack 00:03:00 The holy grail The 'zero inbox' 00:05:00 PPPPP PPPPP introduction 00:03:00 step by step 00:03:00 The to-do-list To-Do-Lists 00:02:00 Prime & down time Prime & down time 00:02:00 Daily planning chart What a plan looks like and what goes where 00:02:00 Yes or No? just say 'no'! 00:04:00 'yes' 00:01:00 An action plan for success A 10 step plan for fulproof success 00:03:00 A daily planning visual metaphor - you don't want to skip this! I can't fit everything in.or can I 00:02:00 Summary Course Summary 00:02:00 Bonus Lecture Bonus Lecture 00:01:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Conflict is a serious disagreement or argument that often takes place in the workplace. It's something that harms relationships and can cause serious damage to the organization. The course starts off with the introduction of conflict management and different types of conflict that can occur in your work as well as personal life. Conflict Resolution Course is designed to identify the reasons why conflict can arise, the positive and negative outcomes of conflict and find a solution to eliminate it. You will also learn about multiple conflict-handling styles and techniques. Following that, you will get plenty of tips for dealing with difficult people. You will learn the necessary skills, knowledge, and information for getting along in the workplace. Last but not least, you will learn how to manage anger and violence in the workplace. Not only that but you will also learn about negotiation strategies and ways to avoid common mistakes in negotiation. This course is a complete package for you. So enroll now and get benefit from this course. Learning Outcomes Figure out the way your individual outlook, as well as actions, have an influence on others Unveil new and proficient methodologies so as to handle tough people Gain a number of techniques to manage and tame your anger Develop coping strategies for dealing with difficult people and difficult situations. Improvise managing plans to cope with the tough community as well as complicated circumstances What conflict is and how it can escalate. The types of conflict and the stages of the conflict. The five most common conflict resolution styles and when to use them. How to increase positive information flow through non-verbal and verbal communication skills. Effective techniques for intervention strategies. Ways to manage conflicts to enhance productivity and performance. Describe what workplace violence is Identify some warning signs of violence Apply the cycle of anger Understand Albert Bandura's behavior wheel and how it applies to anger Develop a seven-step process for managing your anger and others' anger Apply better communication and problem-solving skills, which will reduce frustration and anger Develop some other ways of managing anger, including coping thoughts and relaxation techniques Use the nine components of an organizational approach to managing anger, including risk assessment processes Respond if a violent incident occurs in the workplace on an individual and organizational lev Assessment At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Conflict Resolution Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Conflict Resolution Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 Course Overview 00:15:00 Conflict as Communication 00:30:00 Benefits of Confrontation 00:16:00 Preventing Problem 00:15:00 Getting Focused 00:27:00 Managing Anger 00:30:00 Dealing with Problems 00:15:00 The Three-Step Conflict Resolution Model 00:15:00 Why Don't People Do What They Are Supposed To? 00:15:00 De-Stress Options to Use When Things Get Ugly 00:30:00 Changing Yourself 00:30:00 Module : 2 Course Overview 00:15:00 Defining Conflict 00:15:00 Types of Conflict 00:15:00 Open Conflict vs. Hidden Conflict 00:15:00 Spontaneous and Reflective Behavior 00:15:00 The Johari Window 00:15:00 Stages of Conflict 01:00:00 Conflict Resolution Style Questionnaire 00:15:00 The Role of Communication in Conflict Resolution 00:30:00 Active Listening Skills 00:15:00 Paraphrasing Skills 00:15:00 Powerful Questions 00:15:00 Body Language 00:15:00 The Conflict/Opportunity Test 00:15:00 Conflict and Its Resolution 00:30:00 Helping Others Through Conflict 00:45:00 Module : 3 Course Overview 00:15:00 What is Workplace Violence? 00:15:00 Understanding the Behavior Wheel 00:15:00 The Anger Management Process 00:30:00 Communicating Better 00:15:00 Basic Problem Solving Tools 01:00:00 Other Ways of Managing Anger 00:15:00 A Systems Approach 00:15:00 Developing a Policy and Program 00:15:00 Risk Assessment 00:30:00 Hiring Practices 00:15:00 Workplace Practices and Procedures 00:15:00 Security Systems and Personnel 00:15:00 Training Programs 00:15:00 Developing Emergency Response Plans 00:15:00 Program Review 00:15:00 The Immediate Response 00:15:00 Consulting with the Experts 00:15:00 Gathering Additional Information 00:15:00 Re-Evaluating Information 00:15:00 Communicating Incidents and Threats 00:15:00 Interviewing Employees 00:15:00 Risk Level Analysis 00:15:00 Reviewing the Options 00:15:00 Analyzing the Impact 00:15:00 Process Application 00:15:00 Mock Exam Mock Exam - Conflict Resolution Course 00:20:00 Final Exam Final Exam - Conflict Resolution Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00