Managing a conference is no tea party—it’s an intricate blend of planning, strategy, and calm in the face of chaos. Our Conference Event Management Course helps you grasp the full scope of what it takes to coordinate professional gatherings without ever needing to stack chairs or arrange name badges. From concept to close-out, this course walks you through the essential stages of conference management—budgeting, scheduling, delegate coordination, supplier communication, and everything in between. Whether you're organising boardroom briefings or multi-day symposiums, this course equips you with the know-how to deliver seamless experiences that leave lasting impressions. Ideal for those looking to sharpen their event-planning knowledge and fine-tune their organisational finesse, the modules are structured to keep things refreshingly clear, relevant, and firmly planted in today’s digital-first landscape. Key Features The Conference Event Management course includes the following offers: CPD Quality Standards Accredited Conference Event Management Course Lifetime Access No Hidden Fees 24/7 Tutor Support Certificate Available with reasonable price Discover a wealth of learning opportunities with our diverse range of online courses including Conference Event Management. From professional development to personal enrichment, we offer courses in a variety of subjects including business, technology, arts, languages, and more. This Conference Event Management course is carefully curated by industry experts and delivered through engaging multimedia content, interactive quizzes, and hands-on projects to ensure an immersive learning experience. Curriculum Module 1 Introduction To Conference Event Management Module 2 Pre-Event Planning Module 3 Programme Design And Coordination Module 4 Promotion And Marketing Module 5 Onsite Management Module 6 Post-Event Evaluation And Follow-Up Module 7 Sustainability And Environmental Management Module 8 International Conference Planning Module 9 Hybrid And Virtual Conference Planning Module 10 Sponsorship And Fundraising Strategies Why This Online Course is Better for You: Unlike traditional classroom settings, our online Conference Event Management course offers flexibility and convenience tailored to fit your busy lifestyle. With 24/7 access to Conference Event Management course materials and the ability to learn at your own pace, you can study whenever and wherever it's most convenient for you. Plus, our online platform provides a supportive community of fellow learners and dedicated instructors to guide you every step of the way. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Conference Event Management course is designed for anyone eager to expand their knowledge and skills, regardless of their background or experience level. Whether you're a working professional looking to upskill, a student seeking supplemental education, or an enthusiast pursuing a passion project, our courses are accessible to learners of all ages and abilities. Career path Invest in your future & unlock new career opportunities with our online Conference Event Management course. Gain valuable skills & credentials that are in high demand in today's competitive job market. Whether you're looking to switch careers, climb the corporate ladder, or start your own business, our Conference Event Management course provide the expertise and certification you need to succeed. Certificates Digital certificate Digital certificate - £9 Hard copy certificate Hard copy certificate - £15 A Hardcopy Certificate (international): £15 + £10 (postal charge) = £25
'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Negotiation Techniques course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose this Techniques Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Negotiation Techniques Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ******Courses are included in this Negotiation Techniques Course: Course 01: Level 5 Diploma in Business Analysis Course 02: Level 7 Diploma in Facilities Management Course ******Others included in this course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Techniques Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills Assessment Method After completing each module of the Negotiation Techniques, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Techniques course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Techniques could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Negotiation Techniques course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included
'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Skills - Advanced will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Skills - Advanced will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Negotiation Skills - Advanced course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose Negotiation Skills - Advanced Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Negotiation Skills - Advanced Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Negotiation Skills - Advanced course. ******Courses are included in this Negotiation Skills - Advanced Course: Course 01: Level 7 Business Management Course Course 02: Level 3 Business Administration ******Others included in this Negotiation Skills - Advanced course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Skills - Advanced Course: Module 1: An Overview of Negotiation Module 2: How to Prepare For Negotiations Module 3: The Process of Negotiation Module 4: Ways of Developing Persuasion & Influencing Skills Module 5: Ways of Developing Communication Skills Module 6: How to Develop Active Listening Skills Module 7: Comprehending Body Language Module 8: Assertiveness and Self Confidence Module 9: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method After completing each module of the Negotiation Skills - Advanced, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Skills - Advanced course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Skills - Advanced could prove instrumental in taking that important step into a leadership position for the first time. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included
Master Business Analysis skills by enrolling the Business Analysis Advanced Course course. The course covers the essential management and leadership aspects of the analysis role, the analysis of budget and finance, market evaluation, analysing competition and selecting marketing strategies. In spite of these, the course lets you design a business plan and helps you to choose the right staffs for you. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.
In today’s manufacturing landscape, procurement has grown beyond just purchasing goods—it’s now a strategic function that directly impacts efficiency, cost, and competitiveness. This course sheds light on the essential elements of procurement within manufacturing, including supplier relationships, inventory planning, contract negotiation, and budgeting. It also offers a clear understanding of sourcing methods and cost-effective purchasing strategies tailored to manufacturing operations. The spotlight then shifts to e-procurement—an area reshaping the way businesses manage their supply chains. Learn how digital platforms are transforming procurement processes, streamlining vendor selection, automating workflows, and reducing errors. Whether you're new to the concept or brushing up on modern trends, this course offers a structured approach to mastering procurement from both traditional and digital perspectives, with a focus on efficiency, clarity, and smarter decision-making in manufacturing settings. Learning Outcomes: Understand the fundamentals of procurement and its strategic role in the manufacturing industry. Analyse and evaluate suppliers using various purchasing toolkits. Manage competitive bids and develop effective supplier relationships. Identify and reduce risk in the supply chain. Improve efficiency and accuracy in the procurement process. Master the principles and concepts of e-procurement. Why People Love And Enrol The Course From One Education Eligibility for a CPD-accredited certificate on successful completion of Course Learning materials of our course contains engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the course materials for 12 months Full Tutor support on weekdays (Monday - Friday) This masterclass online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience and enrol in our today and take control of your career! Course Curriculum: Here is a curriculum breakdown of the course: Module 01: Supply Chain Basics Defining Supply Chain Management Procurement & Its Strategic Role The Evolution of Purchasing through Procurement Reducing Time to Market Summary Assessment Module 02: Role of Procurement in an Organisation Purchasing and Supply in Different Types of Organisation Centralisation & Decentralisation Methods of Organising the function Departmental Organisation Purchasing in the Organisation Structure Module 03: The Purchasing Cycle The Steps in the Cycle Additional Points to Consider Identifying a Need The Purchase Requisition Material Requirements Planning Schedule Developing a System Identifying Suppliers Issuing the Purchase Order Issuing a Change Order Invoice Auditing Module 04: Purchasing Toolkits Analysing the Price General Economic Issues Variable-Margin Pricing Six Categories of Cost Analysing Costs Evaluating Suppliers Module 05: Managing Competitive Bids RFP's and RFQ's Using Weighted Analysis The Halo Effect Using a Selection Committee Elements of the Analysis Creating a Contract Ethical Considerations Module 06: Quality Management Defining Quality Quality System Specifications Defining Specification Standardisation Quality Assurance & Quality Control Tests for Quality Control and Reliability Module 07: Supplier Relationship Management Defining Supplier Relationship Management Collaborative Business Relationships Relationship Formation Models of Supplier Relationships The Termination of Relationships Module 08: Analysing and Reducing Risk in the Supply Chain Defining Risk Management The Risk Management Process Internal and External Drivers of Key Risks Risk Description Risk Estimation Risk Identification Techniques Risk Analysis Methods and Techniques Best Practice of Risk management Module 09: Improving Efficiency and Accuracy Reason for Evaluating Supplier Performance Things to Evaluate Quantitative Approaches to Supplier Evaluation Service Level Agreement The Seven Cs of Effective Supplier Evaluation Module 10: Category Management Introduction to Category Management Categories of Category Management Themes of Category Management Category Management Risk Profiling Corporate Travel Capital Investment Procurement Module 11: Inventory Management Introduction Provisioning System Order Quantities & Stock Control Material Requirement Planning (MRP) Defining MRP The Main Features of an MRP System MRP2 Distribution Resource Planning Enterprise Resource Planning Lean & Agile Supply Module 12: E-Procurement E-SCM & E-Procurement Electronic Data Interchange (EDI) E-Hub, Exchanges, Portals, Marketplace E-Catalogue E-Auction E-Payment Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above in order to pass. After successfully passing the course exam, you will be able to apply for a CPD accredited certificate. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Manufacturing professionals interested in procurement and e-procurement. Business professionals looking to enhance their procurement skills. Students interested in pursuing a career in procurement in the manufacturing industry. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol on this course without any hesitation. Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace. All students must have a passion for learning and literacy, as well as being over the age of 16. Career path Purchasing Manager - £37,500 Supply Chain Manager - £42,000 Procurement Officer - £28,000 Inventory Manager - £30,000 Materials Manager - £34,000 Category Manager - £45,000
Are you looking to enhance your Category Procurement Manager skills? If yes, then you have come to the right place. Our comprehensive course on Category Procurement Manager will assist you in producing the best possible outcome by mastering the Category Procurement Manager skills. The Category Procurement Manager course is for those who want to be successful. In the Category Procurement Manager course, you will learn the essential knowledge needed to become well versed in Category Procurement Manager. Our Category Procurement Manager course starts with the basics of Category Procurement Manager and gradually progresses towards advanced topics. Therefore, each lesson of this Category Procurement Manager course is intuitive and easy to understand. Why would you choose the Category Procurement Manager course from Compliance Central: Lifetime access to Category Procurement Manager course materials Full tutor support is available from Monday to Friday with the Category Procurement Manager course Learn Category Procurement Manager skills at your own pace from the comfort of your home Gain a complete understanding of Category Procurement Manager course Accessible, informative Category Procurement Manager learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Category Procurement Manager bundle Study Category Procurement Manager in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Category Procurement Manager Course Improve your chance of gaining in demand skills and better earning potential by completing the Category Procurement Manager Category Procurement Manager This course delves into the following modules to provide a well-rounded understanding of the Category Procurement Manager role: Module 1: Supply Chain Basics This module establishes a strong foundation by exploring the core principles of supply chains. You'll learn about the different stages involved, from sourcing raw materials to delivering finished products to the end customer. Module 2: Role of Procurement in an Organisation This module sheds light on the critical role procurement plays within an organization. You'll gain insights into how procurement activities contribute to achieving organizational goals and objectives. Module 3: The Purchasing Cycle Master the various steps involved in the purchasing cycle, ensuring a streamlined and efficient procurement process. This module covers activities like requisition generation, vendor selection, price negotiation, order placement, and receipt management. Module 4: Purchasing Toolkits Equip yourself with the theoretical knowledge of various purchasing tools and techniques. Learn how to leverage these tools to improve decision-making, manage contracts effectively, and optimize procurement processes. Module 5: Managing Competitive Bids This module dives into the world of competitive bidding, a cornerstone of effective Category Procurement Management. You'll understand how to develop and issue bid requests, evaluate proposals, and select the most suitable vendors. Module 6: Quality Management Maintaining quality is paramount in procurement. This module explores quality management principles and techniques to ensure you receive products and services that meet your organization's standards. Module 7: Supplier Relationship Management Building strong and collaborative relationships with suppliers is essential for a successful Category Procurement Manager. This module explores strategies for effective supplier communication, performance management, and risk mitigation. Module 8: Analysing and Reducing Risk in the Supply Chain Supply chains are inherently susceptible to various risks. This module equips you with the theoretical knowledge to identify, analyze, and implement strategies to minimize these risks, ensuring supply chain continuity. Module 9: Improving Efficiency and Accuracy This module focuses on optimizing procurement processes for enhanced efficiency and accuracy. You'll explore various approaches to streamline workflows, minimize errors, and achieve cost savings. Module 10: Category Management Gain a comprehensive understanding of category management, a critical skill for Category Procurement Managers. This module explores how to strategically classify, source, and manage different categories of goods and services to achieve optimal value. Module 11: Inventory Management Effective inventory management is crucial for cost control and maintaining smooth operations. This module explores various inventory management techniques to optimize stock levels and minimize holding costs. Module 12: E-Procurement The world of procurement is increasingly reliant on technology. This module introduces you to the theoretical concepts of e-procurement, exploring how technology can be leveraged to enhance efficiency, transparency, and cost savings. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Category Procurement Manager course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Category Procurement Manager. It is also great for professionals who are already working in Category Procurement Manager and want to get promoted at work. Requirements To enrol in this Category Procurement Manager course, all you need is a basic understanding of the English Language and an internet connection. Career path The Category Procurement Manager course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Category Procurement Manager. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Travel & tourism not only enrich our lives with diverse experiences but also presents exciting job opportunities. With the industry's exponential growth, it's become a lucrative sector to pursue a career in. As of 2023, travel & tourism accounted for 10.4% of global GDP and supported 330 million jobs, according to the World Travel & Tourism Council. Job roles span from travel agents, tour operators, and hospitality managers to destination marketing specialists. Our Travel & Tourism Management starts with the basics of Travel & Tourism Management and gradually progresses towards advanced topics. Therefore, each lesson of this Travel & Tourism Management is intuitive and easy to understand. 4-in-1 Travel Agent with Travel & Tourism Bundle: Course 01: Travel Agent and Consultant Training Course 02: Travel Agent and Consultant Training Course 03: Hospitality Management Course 04: Travel Blogger Kye Highlights of the Travel Agent with Travel & Tourism Course: Lifetime access to Travel Agent with Travel & Tourism course materials Full tutor support is available from Monday to Friday with the Travel Agent with Travel & Tourism course Learn Travel Agent with Travel & Tourism skills at your own pace from the comfort of your home Gain a complete understanding of Travel Agent with Travel & Tourism course Accessible, informative Travel Agent with Travel & Tourism course learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Travel Agent with Travel & Tourism course Study Travel Agent with Travel & Tourism in your own time through your computer, tablet or mobile device. Travel & Tourism Management Curriculum Breakdown of the Travel & Tourism Management Module 01: Introduction to Travel and Tourism Module 02: Tourism Products and Services Module 03: Tour Operating and Travel Retailing Module 04: Marketing in Travel and Tourism Module 05: Developing Communication Skills Module 06: Customer Service and Satisfaction Module 07: Crisis and Visitor Attraction Management Module 08: Transport Management Procedure Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Travel & Tourism Management helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Travel & Tourism Management. It is also great for professionals who are already working in Travel & Tourism Management and want to get promoted at work. Requirements To enrol in this Travel & Tourism Management, all you need is a basic understanding of the English Language and an internet connection. Career path The Travel & Tourism Management will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Travel & Tourism Management. Travel Agent - £20-30k/year. Hotel Manager - £25-40k/year. Tour Guide - £18-25k/year. Event Coordinator - £22-35k/year. Destination Marketing Manager - £30-50k/year. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99
Join our Ecotourism course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Ecotourism course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Ecotourism course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You Will Learn Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Ecotourism. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Ecotourism course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Ecotourism is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Ecotourism course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career path The certification and skills you get from this Ecotourism Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to Ecotourism Introduction to Ecotourism 00:16:00 Module 02: Ecological Principles and Conservation Ecological Principles and Conservation 00:14:00 Module 03: Environmental Interpretation Environmental Interpretation 00:21:00 Module 04: Sustainable Practices in Ecotourism Sustainable Practices in Ecotourism 00:19:00 Module 05: Natural Resource Management Natural Resource Management 00:18:00 Module 06: Cultural Heritage and Community-Based Tourism Cultural Heritage and Community-Based Tourism 00:18:00 Module 07: Adventure Tourism and Outdoor Activities Adventure Tourism and Outdoor Activities 00:17:00 Module 08: Ecotourism Planning and Management Ecotourism Planning and Management 00:19:00
Master the art of understanding and managing emotions with our comprehensive online course on Emotional Intelligence. Whether you're looking to excel in your personal or professional life, Emotional Intelligence is the key to success, and our program is designed to equip you with the necessary skills and knowledge to thrive in any situation. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Emotional Intelligence Online Training, learners will explore the concept and importance of emotional intelligence. They will develop skills to recognize, understand, and manage their emotions effectively. Participants will learn techniques to regulate their emotions and enhance verbal and non-verbal communication skills for better interpersonal relationships. They will also discover ways to make a positive impact in various aspects of life and gain control over their emotional responses. Moreover, learners will delve into social management and responsibility, understanding how their emotions affect others and their roles in different social contexts. Additionally, the curriculum covers business practices, teaching learners how emotional intelligence influences professional success and effective leadership in the workplace. Through this comprehensive training, participants will acquire valuable insights and practical strategies to navigate emotions skillfully in personal and professional life. Course Curriculum: Module 01: What is Emotional Intelligence Module 02: Skills in Emotional Intelligence Module 03: Tools to Regulate Your Emotions Module 04: Verbal Communication Skills Module 05: Non-Verbal Communication Skills Module 06: Making an Impact Module 07: Gaining Control Module 08: Social Management and Responsibility Module 09: Business Practices (I) Module 10: Business Practices (II) Learning Outcomes: Define Emotional Intelligence and its significance in personal development. Acquire skills to manage emotions effectively in various situations. Utilize tools for regulating emotions in professional and personal contexts. Enhance verbal communication skills for clearer expression and understanding. Develop non-verbal communication skills to convey messages accurately. Demonstrate effective social management and responsibility in diverse environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking personal and professional growth opportunities. Employees aiming to improve interpersonal relationships and communication skills. Managers and leaders striving to create positive work environments. Entrepreneurs want to enhance their business interactions and leadership abilities. Students preparing for future career advancements and challenges. Career path Human Resources Manager Executive Coach Sales Manager Customer Service Manager Team Leader Business Consultant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.