12722 Business courses

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Life’s full of curveballs, and let’s be honest — sometimes even the best of us feel like we’re winging it. The Empowered Self-Preparation Course is your friendly nudge in the right direction, offering thoughtful guidance to help you feel more prepared, more focused, and just that little bit more ready to handle whatever comes your way. This isn’t about being perfect — it’s about being a bit more you, but with a plan. Whether you’re sorting through personal goals or simply want to be more organised with your time and thoughts, this course provides straightforward support, helpful insights, and plenty of "why didn’t I think of that?" moments. It’s designed to fit around real life — with no awkward lectures or tedious fluff. Just smart advice, solid tools, and that slightly smug feeling of knowing you’re a step ahead for once. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Self-Preparation Module 02: Self-Awareness and Personal Development Module 03: Time Management and Productivity Module 04: Motivation and Self-Discipline Module 05: Building Resilience and Managing Challenges Module 06: Personal Growth and Continuous Learning Learning Outcomes: Enhance self-awareness for improved decision-making. Master time management techniques for increased productivity. Cultivate self-discipline and sustainable motivation. Develop resilience to navigate life's obstacles with ease. Foster continuous learning to stay relevant and adaptable. Empower your personal growth journey towards self-preparation. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking personal development and self-improvement. Students looking to boost their academic performance. Professionals striving for career advancement. Entrepreneurs aiming for business success. Stay-at-home parents pursuing personal goals. Anyone committed to becoming the best version of themselves. Young adults preparing for life's challenges. Retirees interested in ongoing personal growth. Career path Life Coach Personal Development Consultant Academic Advisor Business Coach Career Counsellor Training Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Negotiation is an art, and this course is your canvas. Whether you’re securing business deals, navigating workplace dynamics, or simply trying to get the best deal at your local market, mastering negotiation is a skill that will serve you in countless situations. In this course, you’ll gain a clear understanding of the techniques and strategies that transform negotiations into positive outcomes. With a focus on both the psychological and strategic aspects, you’ll learn how to approach any negotiation with confidence and clarity. From understanding the key principles of negotiation to mastering the nuances of persuasion and compromise, this course provides you with all the tools to succeed. The course material breaks down complex concepts into bite-sized, manageable steps that are easy to grasp and apply. Each module will leave you with actionable skills, ready to tackle your next negotiation with improved tactics and confidence. Whether for professional growth or personal development, this course ensures that you are well-equipped to face any negotiation scenario with a strategic mindset, making success your most likely outcome. Learning Outcomes Learn effective communication techniques Develop assertiveness and confidence in negotiations Master the art of active listening Understand body language and its impact on negotiations Acquire knowledge on how to handle difficult situations Learn to recognise and overcome common negotiation barriers Study real-life case studies and apply techniques to them Network with industry experts and fellow learners Key Features of the Negotiation Skills Course : Instant e-certificate and hard copy dispatch by the next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Additional Gifts Free Life Coaching Course Course Curriculum The detailed curriculum outline of our Negotiation Skills course is as follows: Negotiation Skills Module 01: Negotiation Techniques Module 02: Conflict Management Module 03: Influencing People Module 04: Handling Objections Why should you enrol on a Negotiation skills training course? Improved Communication: Learn how to communicate effectively and assertively to achieve better negotiation outcomes. Increased Confidence: Gain confidence in your negotiating abilities and feel more comfortable in high-pressure situations. Better Outcomes: Use the skills and techniques you learn to get the best results in negotiations. Career Advancement: Employers highly value negotiation skills, and a certificate of completion from a training course can boost your resume and career prospects. Personal Growth: Learn about your negotiation style and how to handle challenging situations, leading to personal growth and development. Networking Opportunities: Network with industry experts and fellow learners to expand your knowledge and make valuable connections. Real-Life Application: Study real-life case studies and apply the techniques you've learned, allowing you to see the results in action. Expert Instruction: Learn from experienced instructors who can provide personalised feedback and coaching to help you reach your goals. Accreditation All of our courses, including this Negotiation Skills course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Negotiation Skills course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for you if you want to work in the following sectors: Sales: Improve your sales skills and close more deals by learning effective negotiation techniques. Business Development: Enhance your business development skills and increase your chances of success in securing new partnerships and contracts. Procurement: Build your expertise in procurement and improve your ability to negotiate better terms and prices for goods and services. Human Resources: Advance your career in human resources by learning how to effectively negotiate employment contracts, salaries, and benefits. Law: Enhance your legal career by learning how to effectively negotiate settlements, mediations, and arbitrations. Project Management: Improve your project management skills by learning how to effectively negotiate project scope, deadlines, and budgets. Entrepreneurship: Apply negotiation skills to build and grow your own business, whether you're negotiating with suppliers, customers, or investors. Public Relations: Develop your PR skills and become a more effective negotiator when dealing with stakeholders, media, and influencers. Career path In general, those with strong negotiation skills tend to earn higher salaries than those without. Some examples of careers in the UK with a focus on negotiation skills include sales, business development, procurement, human resources, law, project management, entrepreneurship, and public relations. The average salary for these roles in the UK ranges from £30,000 to £80,000 per year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Are you tired of feeling like there just aren't enough hours in the day? Do you find yourself overwhelmed by endless to-do lists and deadlines? Say hello to your new secret weapon: our revolutionary Time Management system! With our Time management course you will have increased work productivity which will make you reach heights that you never dreamt of. And studying will be no problem as your time management skills will be top notch. With our powerful Time Management tool, chaos becomes a thing of the past. No more frantic scrambling to meet deadlines or missing out on important events. Take control of your schedule and reclaim your peace of mind. Key Features This Time Management - Level 3 CPD Certified Course includes: Online Video Course CPD Certified Time Management Course Free Certificate Level 3 Diploma Developed by Time Management Specialist Lifetime Access Why Choose Our Course? By choosing our Time Management course is a smart investment in your professional future. Our Time Management course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Time Management course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Time Management course is the key to unlocking your potential and advancing your professional journey. Course Curriculum Time Management - Level 3 CPD Certified Course: Module 01: Significance and Advantages of Time Management Module 02: Evaluation of Current Work Practices Module 03: Prioritisation Techniques Module 04: Overcoming Procrastination Module 05: Goal Setting Strategies Module 06: Planning and Executing Work Plans Module 07: Techniques for Effective Time Management Module 08: The Skill of Anticipation Learning Outcomes After completing this Time Management - Level 3 CPD Certified Course, you will be able to: Understand the value of effective time management in daily tasks. Evaluate and enhance current work practices for increased efficiency through time management techniques. Prioritise tasks based on urgency and importance. Increase work productivity with the time management techniques. Overcome procrastination through proven time management strategies and techniques. Set SMART goals aligned with personal and professional objectives. Apply planning techniques and execute plans for optimal time management. Certification After completing this Time Management - Level 3 CPD Certified course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Time Management - Level 3 CPD Certified Course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Time Management. Moreover, this course is ideal for: Professionals seeking improved work productivity through time management. Students aiming to enhance time management skills for academic success. Entrepreneurs striving for better organisation in their business activities. Individuals looking to overcome procrastination and achieve their goals. Anyone desiring effective time management techniques for personal growth. Requirements There are no requirements needed to enrol into this Time Management - Level 3 CPD Certified Course. We welcome individuals from all backgrounds and levels of experience to enrol into this Time Management - Level 3 CPD Certified Course. Career path After finishing this Time Management Course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Time Management are: Event Coordinator - £30K to 50K/year. Administrative Officer - £20K to 30K/year. Project Manager - £35K to 60K/year. Business Analyst - £30K to 45K/year. Operations Manager - £30K to 50K/year. Executive Assistant - £25K to 40K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

NextGen Project Risk Management Risk and uncertainty are inherent to projects. They influence every major project decision and eventual outcome. It is paramount to understand them to make the right decisions and achieve successful outcomes. Many organizations have recently adopted risk registers and qualitative methods to manage their project risks. While these methods are a first step, there is a strong need for more sophisticated next generation tools involving quantitative analysis. Such tools can provide us with more realistic cost and schedule estimates. They can also help us establish and manage contingencies more effectively. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Responsible and Irresponsible Project Management Project managers have begun to embrace the concept that they have a responsibility beyond value creation for a narrow group of stakeholders. Since the early 2000s, the adoption of agile moved the focus of PM from company to customer value creation. Responsible PM seeks to extend our perspective to encourage Societal value creation (positive long-term environmental and social impacts) and reduce irresponsible PM, which is societal value destruction. Responsible Project Managers take ownership of environmental sustainability, social responsibility, and enact them in their daily practice in an ethical manner. In this way, Responsible PM is differentiated from Corporate Social Responsibility, which is focused on organizational level representations and processes of enacting societal and community responsibility.

This Ultimate Online Screenwriting Diploma provides an Introduction to Screenwriting, explores the key concepts and fundamental principles involved in the process of professional screenwriting. You'll learn from a mixture of basic theory, script analysis and practical exercises. You will learn the definition of story, screenplay format, and more. You will learn the techniques of generating and arranging the ideas based on the genre and plot types. Learn to generate, judge and test your ideas. You will also learn the strategies of the narrative. After completing this course you will know how to move in the right directions and how to use the abilities you have learnt to be successful in the scripting world. Who is this course for? Ultimate Online Screenwriting Diploma is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Ultimate Online Screenwriting Diploma is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum INTRODUCTION TO SCREENWRITING Basics of Screenwriting - Definitions, Elements, Unique Challenges 00:15:00 What is a Story? 00:05:00 Screenplay Format 00:15:00 GENERATING & ARRANGING IDEAS Stages of Screenwriting-Loglines, Synopsis, Treatment, Script 00:15:00 Generating, Judging and Testing Ideas 00:15:00 UK Genres & Overview - Writing Through a Filter 00:30:00 BUILDING YOUR NARRATIVE Conflict - The Building Block of Drama 00:15:00 The Hero's Journey and the 3 Act Structure 00:15:00 Sequences 00:05:00 Scenes 00:15:00 CHARACTERISATION Character Functions 00:05:00 Character Development 00:05:00 Characterisation through Action, Dialogue & Description 00:05:00 WRITING YOUR SCRIPT Pulling Your Ingredients Together into a Plan 00:15:00 Tools of Screenwriting 00:15:00 Dialogue - purposes, subtext, exercises, hiding exposition 00:15:00 Description - Dos and Don'ts 00:05:00 Pace & writing visually 00:30:00 MARKETPLACE Market - Who is the market? 00:30:00 Agents, Meetings & Pitching 00:05:00 Marketing Self, Networking, Building a Career 00:05:00 Pay 00:15:00 Case Studies of Screenwriters Breaking Through 00:15:00 Mock Exam Mock Exam - Ultimate Online Screenwriting Diploma 00:20:00 Final Exam Final Exam - Ultimate Online Screenwriting Diploma 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Any business and product's success depends on the demand and need of the stakeholders. Learn how the stakeholders affect the future and success of a business from this Stakeholder Management course and be able to manage stakeholders. Our Stakeholder Management course is the most effective way to obtain a thorough understanding of this subject. This stakeholder management course will familiarise you with various techniques to understand and communicate with stakeholders effectively. This comprehensive Stakeholder Management course is developed by Industry experts with the utmost care and thorough research. All the topics are broken down into simply digestible bite-sized modules, allowing our students to understand each lesson quickly. After completing the Stakeholder Management Course, you will build up accurate knowledge and skills with proper confidence. This course will enrich you and brighten up your career in the relevant job market. Get a certificate fast and boost your career as a product manager or other relevant job sectors with our Stakeholder Management course prepared by qualified professionals. You will receive an e-certificate immediately after completing the Stakeholder Management course, which will help you find work in the sector and will boost your CV. Enrol in this Stakeholder Management from Course Gate if you want to learn more about this skill and become competent in this area. Learning Objectives Understand the roles and responsibilities of the stakeholders Learn about the effect of stakeholders on the product marketing and designing Be able to understand what the stakeholders want Learn how to promote your product among the stakeholders Grasp various customer management techniques Understand how to deal with complaints Who is this Course for? This Stakeholder Management course is ideal for aspiring managers who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of the principles of Stakeholder Management or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. Entry Requirement: This course is available to all learners of all academic backgrounds. A good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Stakeholder Management course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Business Owners Marketing Professionals Stakeholders Managers Product Designers Course Curriculum Module 01: Introducing Stakeholder Management Introducing Stakeholder Management 00:16:00 Module 02: Stakeholder Theories Stakeholder Theories 00:18:00 Module 03: Stakeholder Mapping Stakeholder Mapping 00:17:00 Module 04: Building Strong Business Relationships With Stakeholders Building Strong Business Relationships With Stakeholders 00:16:00 Module 05: Stakeholder Engagement Stakeholder Engagement 00:14:00 Module 06: Stakeholder Engagement Through Effective Communication Stakeholder Engagement Through Effective Communication 00:27:00 Module 07: Monitoring and Evaluating the Engagement Monitoring and Evaluating the Engagement 00:16:00 Module 08: Managing Stakeholder Conflict Managing Stakeholder Conflict 00:19:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Imagine yourself being an expert in information management when the entire world is drowning in data. Indeed, it will give you an edge in multiple industries if you can gain concrete skills in this field. This information management course has been designed to equip you with all the basic knowledge to start your pathway to becoming an industry leader in the data sector. Picture the first module as your grand entry into the world of data. Here, you will be introduced to the fundamentals terminology. Plus, you will also get insights into how data is critical to business growth.  The second module 2 of this course will teach you about the strategies for managing information. Understanding this module will help you sync information and manage goals with the organisation's primary mission. Plus, you will learn strategic planning, creating a roadmap of data to action, and data governance.  In module 3, you will explore database systems, design, and data storage. Here, you will also have an idea about the NoSQL databases. Module 5 sheds light on auditing information systems. It will help you determine the tools and techniques to evaluate data reliability. Here, you will learn audit principles, planning, risk assessment, and procedures.  The final module of this course focuses on ethical considerations related to data management. The key concepts you will learn here are ethical framework, data privacy laws, data ethics, and data protection strategies. At the end of this module, you can ensure responsible data handling and robust data protection management. Enrol in this top-notch information systems management course to secure yourself in a job market with an average salary of £39,000 per year in the UK. Learning Outcome Gain proficiency in analysing and interpreting data for decision-making Build a strategic mindset to prepare an excellent information strategy Acquire skills to ensure efficient data storage plus retrieval Ability to use MIS to assist managerial decision-making Develop auditing skills to ensure compliance, security, data integrity Have a clear understanding of ethical awareness related to data Career path Data Analyst Information Security Specialist Database Administrator IT Project Manager Chief Information Officer Business intelligence analyst Course Curriculum Module 01: Introduction to Information Management Introduction to Information Management 00:32:00 Module 02: Information Management Strategy Information Management Strategy 00:17:00 Module 03: Databases and Information Management Databases and Information Management 00:29:00 Module 04: Management Information Systems (MIS) Management Information Systems (MIS) 00:16:00 Module 05: Auditing Information Systems Auditing Information Systems 00:16:00 Module 06: Ethical and Social Issues and Data Protection Ethical and Social Issues and Data Protection 00:27:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Social Media Influencer Course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Social Media Influencer Course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Social Media Influencer Course and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Social Media Influencer Course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Social Media Influencer Course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Social Media Influencer Course will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Social Media Influencer Course Module 01: Introduction to Influencer Marketing 00:03:00 Module 02: Choose Your Niche 00:06:00 Module 03: Instagram - The Fundamentals 00:11:00 Module 04: Instagram - Let the Games Begin 00:07:00 Module 05: Instagram - The Next Steps 00:13:00 Module 06: Youtube - Setting Up the System 00:10:00 Module 07: Youtube - Scaling Up 00:11:00 Module 08: TikTok - First Steps to Success 00:09:00 Module 09: TikTok - Developing Your Strategy 00:12:00 Module 10: TikTok - Analysis and Goals 00:07:00 Module 11: Final Thoughts and Goals 00:03:00 Additional Materials Resource - Social Media Influencer Course 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00