1424 Business courses delivered Live Online

Duration 2 Days 12 CPD hours This course is intended for Scrum Masters (coaches), Product Owners (customers), and team members. Overview Please refer to Overview Many organizations are incorporating different project management methodologies into their skill base. This course is designed for individuals who need to get started with agile concepts and practice. Basic planning is covered along with the various roles and responsibilities of customers and developers / practitioners. Learn about epics, stories, sprints, feature prioritization and value-driven delivery. Course IntroductionCore Agile Concepts Origins of Agile Project Management Traditional Project Management Methodologies Agile Project Management Methodologies Generalizations: Agile and Traditional Project Management Comparisons The Agile Manifesto Manifesto Contributors Manifesto Values Manifesto Principles Agile Planning and Sprint Overview Agile Planning Overview Develop Epics Create Stories Verification/Validation Wireframes and Storyboards Functionality Based on User Roles Story Maps Estimating Effort: Story Points and Ideal Days Prioritizing Stories Methods for Prioritizing Stories Create Product Backlog Create Product Roadmap Conduct Release Planning Determining Iteration/Sprint Length Conduct Date-Driven Release Planning Conduct Feature-Driven Release Planning Sizing Stories Agile Role, Responsibilities and Team Space Agile Teams and Team Space Overview Scrum Master/Servant Leader/Coach (XP) Product Owner/Customer (XP) Team Members/Developers (XP) Team Space Physical Space Recommendations Next Steps

Duration 5 Days 30 CPD hours This course is intended for This intermediate course is for future DB2 for z/OS database administrators who need to acquire the basic skills required to administer a DB2 database. Overview Implement a DB2 database designUse database utilities to load and reorganize dataDefine and implement a DB2 database recovery strategyControl access to database using DB2 authorization facilities This course provides students with instruction on how to physically implement a logical database design in DB2. The course includes instruction on DB2 data management, DB2 catalog tables, the bind process, database utilities, & security considerations. Course Outline Setting up a DB2 database Referential integrity Getting data into and out of DB2 Keeping your DB2 data in good shape Application data recovery basics Program preparation and Bind Security Serialization Additional course details: Nexus Humans CV832 IBM DB2 11 for z/OS Database Administration Workshop Part 1 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CV832 IBM DB2 11 for z/OS Database Administration Workshop Part 1 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours Additional course details: Nexus Humans 9000 System Manager 2.9 (4-day) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 9000 System Manager 2.9 (4-day) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours Additional course details: Nexus Humans 9000 System Manager 2.8 (3-day) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 9000 System Manager 2.8 (3-day) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This basic course is designed for system administrators, system architects, application developers, quality assurance specialists, and technical sales and marketing professionals. Overview After completing this course, you should be able to: Summarize current business drivers and the need for flexibility Describe enterprise messaging and the capabilities it must provide Identify the main ways that IBM© MQ can impact application design Describe the basic components of IBM© MQ Differentiate between point-to-point and IBM© MQ cluster connectivity Summarize queue manager and queue manager components administrative tasks Contrast the architectural role of IBM© MQ clusters and multiple instance queue managers Describe the security provisions of IBM© MQ and IBM© MQ Advanced Message Security Describe how IBM© MQ is used as part of the communications infrastructure to: Connect application environments, such as the World Wide Web, enterprise transaction systems, and database systems Manage the distribution of publisher information to appropriate subscribers Provide file transfer management with IBM© MQ Managed File Transfer Serve as a JMS provider Interface with WebSphere Application Server Store in-flight messages for IBM© Integration Bus Interact with z/OS applications Facilitate connectivity to mobile environments with IBM© MQ Telemetry Describe the options for deployment to the Cloud In this course, you learn about IBM© MQ V9 basic components and the path that messages follow when they are exchanged between applications. You also learn how IBM© MQ administrative responsibilities can include the management of topic-based publish/subscribe messaging, managed file transfer, and deployments to the cloud. Topics include an overview of the support that IBM© MQ provides for security, publish/subscribe, high availability, administration, logging, auditing, managed file transfer, MQTT, and cloud options. Course introductionIBM© MQ overviewIBM© MQ basicsMessaging styles, topologies, and architecture overviewSystem administration overviewSecurity overviewIntroduction to IBM© MQ Managed File TransferIntroduction to IBM© MQ Telemetry and IBM© MessageSightIntroduction to the IBM© MQ ApplianceExpanding the scope of IBM© MQCourse summary

Supporting and engaging with different parts of the organisation and interact with internal or external customer.

Generating new leads and new business can be both time-consuming and frustrating. It's not easy - it takes skill, careful preparation and the creation of effective models and methods, even perhaps using formal approaches and scripts. Once generated, a new lead or enquiry must also be carefully managed to maximise the potential revenue it can generate. But it's crucial to get it right. If your company can afford not to worry about getting new business - congratulations! If your company is completely confident that it is performing at peak potential in generating new leads - again, congratulations! But if your company is working in the real world, couldn't your team do with some help, to become even just that little bit more effective, to make the process just that little less painful? This highly practical, intensive workshop gives sales teams the proven strategies and tactics they need to build a sustainable new business pipeline. This course will help participants: Develop a clear and consistent process for new business development and lead-generation Master the secret of effective new business development and lead-generation - 'only sell the appointment or next stage of the sales process, not your product or service' Set and achieve the right level of new business development and lead-generation activity to achieve your personal and organisational sales goals Apply the key principles of effective prospecting and pipeline management using a proven toolkit and approach Overcome the most common 'put-offs' when conducting telephone or face-to-face business-development and lead-generation activities Develop an engaging telephone voice and manner - and a 'networking personality' Qualify potential opportunities with more accuracy on a consistent basis Prioritise opportunities and manage their time when sourcing new business Discover online sources of leads, contacts and referrals Overcome psychological blocks to cold or warm calling - theirs and the client's Identify potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Make outbound sales or appointment calls with improved confidence, control and results Improve the conversion of calls to appointments by using more effective questions and sales messages Get past gatekeepers and assistants more effectively Make the most of your CRM software and systems 1 Online marketing - what works! Workshop overview and learning objectives Choosing your social media channels LinkedIn for sales and marketing Designing and implementing an effective new business email campaign online Creating a lead-generation strategy online - with case studies Avoiding common mistakes in social media marketing Case study: 'Best practice in social media sales and marketing' Using blogs and video-based marketing (eg, YouTube) New trends and how to keep your finger on the 'social media' pulse Twenty essential websites and online marketing tools 2 Making appointments by telephone Planning the call, telephone techniques, integrating with email and online marketing Developing a clear and consistent process to appointment-making Setting and achieving the right level of telephone activity to achieve your appointment goals Applying the key principles of effective prospecting and pipeline management generation, using a proven toolkit and approach Overcoming the most common 'put-offs' to seeing or engaging with you Overcoming psychological blocks to cold or warm calling - yours and the client's Identifying potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Making outbound sales or appointment calls with improved confidence, control and results Improving conversion of calls to appointments by using more effective questions and sales messages The five keys to developing an engaging telephone voice and approaching manner 3 Power networking Strategies for networking and B2B referral-based marketing The importance, and different types, of networking How to work a room - preparation and strategy Communication dynamics in networking - the power of the listening networker Assumptions when networking Business networking etiquette Making connections, asking for cards, contact details and referrals, gaining follow-up commitments Building relationships - follow-up and follow-through 4 Developing new leads Strategies for first-time sales calls Gaining rapport and opening first-time and new business sales calls effectively Advanced consultative selling - questioning techniques to quickly and efficiently uncover opportunities, need areas and preferences Presenting your solution to a new or first-time customer - creating an enthusiastic and compelling personalised and persuasive summary of your proposal Value message - differentiate your solutions clearly and accurately, with tailored value statements Presenting the right initial USPs, features and benefits and making them relevant and real to the customer Smart ways to position price, emphasise value and be a strong player without being the cheapest or leading on price Learn and use advanced techniques to determine customer needs, value and decision-making criteria in depth on a first-time call 5 Organised persistence - CRM and prospect-tracking Organised persistence - sales tracking, following up on 'sleeping' customers, gaining referrals, time and territory management Maintaining a good database for maximising new business ROI Developing a contact strategy with different types and levels of contact Analysing your contact base using state-of-the-art software and tools Making the most of your CRM systems and solutions Understanding that your attitude makes a difference when sourcing new business Setting SMART objectives for new business development and lead-generation Practical exercise - setting personal development and business goals Time management tips to improve daily productivity New business pipeline management strategies for peak sales performance 6 Workshop summary and close Practical exercise - developing your new business action plan Review and feedback

Encourage people to think about how they can improve their performance through asking questions and coaching effectively. Course overview Duration: 1 day (6.5 hours) This workshop is suitable for anyone who is in a first line manager position looking to develop their coaching skills. The focus of the workshop is on understanding how coaching supports other management techniques, how it develops people and their performance, and how best to use coaching with your team. Objectives By the end of the course you will be able to: Define what coaching is and how it differs from and complements other management techniques State the benefits that coaching has for team members, managers and the business Use the key skills of coaching Implement strategies to deal with resistance to coaching Give feedback effectively while coaching Practice your coaching skills with real-life situations ContentWhat is Coaching How does coaching differ from mentoring, training, counselling? Giving advice vs coaching – The Power of 3 How does coaching support performance? Coaching as a leadership style Benefits of Coaching What are the benefits of taking a coaching approach for Team membersManagersThe wider organisation Key Skills How to build rapport for a positive coaching relationship Effective listening – understanding and practising the different levels involved in active listening Smart questioning The power of observation – reflecting back what isn’t being said Practical application throughout The GROW model for Coaching Understanding how to use the GROW model Types of questions to use at each stage Demonstration and practice Resistance for Coaching and Strategies Why might people be resistant to coaching? The role of “experts”, self-talk and self-concept in our thinking Expanding comfort zones Contracting and ethics Feedback/Directive Coaching Directive vs Non-Directive Coaching How and when to give feedback when coaching A feedback model Practice Action Planning

Duration 5 Days 30 CPD hours This course is intended for This course is designed for the professional tasked with implementing, designing, architecting, installing, and configuring Symantec Client Management Suite (CMS) to manage the software and hardware in their company. Overview At the completion of the course, you will be able to: Identify the types of information you need to collect to help determine what type of CMS configuration to implement. Install Client Management Suite. Discover and import computer and user resources that you want to manage. Deploy the Symantec Management Agent and plug-ins. Create Organizational Views and Groups and assign resources to them. Create and configure policies, tasks, and jobs and assign them to targets. Troubleshoot common problems with installation and managing of Client Management Suite. Creating reports and installing and configuring IT Analytics. This course teaches students theory and concepts, and provides technical know-how on implementing Client Management Suite. Course Introduction Course objectives Course overview Lab environment introduction Understanding the Symantec Management Platform Introducing the Symantec Management Platform Symantec management Platform components used by Client Management Suite Symantec Management Platform concepts How Client Management Suite works Architecture of Client Management Suite Understanding Architecture Hardware Recommendations Installing and configuring Client Management Suite Installing and using the Symantec Installation Manager Installing the Notification Server, suite and solution software The Symantec Management Console Accessing the Symantec Management Console Getting to know the Symantec Management Console Configuring the Notification Server after installation Getting to know the ITMS Management views Discovering resources Introducing resource discovery methods Importing resources from Microsoft Active Directory Discovering computers using domain resource discovery Discovering network resources using Network Discovery Creating and Managing Organizational Views and Groups Learning about organizational views and groups Creating custom organizational views and groups Managing organizational views and groups Installing and Configuring the Agents and Plug-ins Managing computers with the Symantec Management Agent Installing the Symantec Management Agent Verifying the Symantec Management Agent installation Configuring the Symantec Management Agent settings Introducing solution plug-ins for the Symantec Management Agent Upgrading Client Management Suite Introducing agent, Notification Server and site server communications Introducing Notification Server event queues Resource Filters Introducing resource filters Managing and working with existing filters Creating and modifying filters Filters and Targets Introducing targets Working with targets in the computer management view Policies Getting to know policies Understanding user-based policies Understanding how the Symantec Management Agent receives policies Configuring automation policies Managing shared schedules Creating and Managing Tasks and Jobs Overview of task management Creating and scheduling tasks and jobs Task management communication and processing Security Learning about security Managing user accounts, security roles, and privileges Managing permissions Reporting Introducing reports Using and creating classic reports Configuring and using IT Analytics Site Management Introducing site management Managing sites, subnets and site servers Reviewing site server plug-ins to the Symantec Management Agent Configuring site services Cloud-enabled Management (CeM) Introducing Cloud-enabled Management (CeM) Understanding the cloud-enabled agent Preparing the Notification Server and agents for CeM Configuring site management for CeM Installing and Configuring the SMP Internet Gateway and configuring a CeM Settings policy Configuring the SMP Internet Gateway with the SMP IG Manager Configuring the CeM Settings policy Creating a cloud-enabled agent installation package Installing a cloud-enabled agent from a package Replication Understanding replication Setting up and configuring replication Running replication Hierarchy Understanding hierarchy Setting up a Notification Server hierarchy Configuring hierarchy replication Changing the hierarchy topology Migration Migrating Symantec Management Platform Agent registration (trust)Post installation checklist Readiness checklist for CMS Migration Post migration checklist for a CMS Migration Migrating from 6.x to 7.6 Migrating from 7.x to 7.6 Troubleshooting Learning about Symantec Management Platform troubleshooting tools Using NSConfigurator Using Remote Altiris Agent Diagnostics Introducing Notification Server event queues Troubleshooting Cloud-enabled Management (CeM) Backing up the server and database Symantec Management Platform components needed for recovery Backing up the IIS default web site virtual directories Backing up the Configuration Management Database Customizing the Console Customizing the Symantec Management Console Personalizing the Symantec Management Console SQL Basics Learning SQL basics Obtaining Technical Support from Symantec Using self-help resources Obtaining customer support Additional course details: Nexus Humans Symantec Management Suite 7.6 - Implementation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Symantec Management Suite 7.6 - Implementation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for The course is designed for anyone desiring or requiring an understanding of how to manage cloud technologies as a business asset. This includes: IT Asset Managers Hardware Asset Managers Software Asset Managers Cloud Asset Managers Cloud Project Managers IT Managers IT Cloud Managers and Developers Cloud Vendor Managers IT Procurement IT Security Professionals Overview The student will learn the nuances of cloud assets and manage them from a financial, risk, compliance, and efficiency perspective. Upon completion of the course, the student will be able to: Understand the attributes of and requirements for managing cloud assets Define and develop cloud asset management processes Create cloud asset policies Develop and implement a communication plan for managing cloud assets Identify tool requirements to support the cloud asset type Develop cloud vendor contract requirements Understand and articulate individual and department responsibilities for the cloud asset management program Define requirements for managing cloud vendors Assess the organization's cloud asset management readiness This course takes an in-depth look at cloud assets. It defines how to manage these assets using best practical practices for the primary cloud architectures Software-as-a-Service, Platform-as-a-Service, and Infrastructure as-a-Service. What is Information Technology Asset Management? Why Cloud Solutions Need ITAM Introducing Cloud Services Vendor's Tools Cloud Vendor Management Communication Managing SaaS Acquire Phase Receive Phase Deploy Phase In-Use Phase Recover Phase Dispose Phase Example Vendor Reports Terms and Conditions Vendor Scorecard Managing IaaS and PaaS ITAM Data Center Challenges, Before Virtualization ITAM Data Center Challenges, with Virtualization The Data Center Transformation The End-User ITAM Supporting Processes Acquire Phase Receive Phase Deploy Phase In-Use Phase Recover Phase Dispose Phase Software Asset Management Example Vendor Reports Terms and Conditions Vendor Scorecard Disaster Recovery PlanDisposal of Replaced IT AssetsCAM and the ITAM Hierarchy Additional course details: Nexus Humans The Definitive Guide to Cloud Asset Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the The Definitive Guide to Cloud Asset Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.