5034 Cat courses in Cardiff delivered Online

The Sales Toolkit workshop has been designed to help you increase your sales performance and skill level for you or your sales team.

Course Information Join us for a two-day immersive course crafted to equip participants with an in-depth understanding of remote audit methodologies. Delve into the nuances between remote and face-to-face audits, dissecting their respective strengths and limitations. Through practical scenarios tailored for remote audit conduct, this course stands as an essential counterpart to our on-site audits course The Auditing Course. Who Should Attend: Applicable across various domains of regulated research and development, this course proves invaluable in contexts requiring a quality system for audit. Participants with firsthand audit experience stand to gain the most benefit from this programme. Expanding on Previous Learning: This course extends its relevance to all forms of audits and further amplifies concepts explored in RQA's suite of research quality assurance courses, including: 'Research Quality Assurance for Good Laboratory Practice,' 'Good Clinical Practice Auditing – Principles and Practice,' and 'Good Manufacturing Practice for Investigational Medicinal Products.' Benefits include improved: Understand the processes of planning, conducting, reporting and follow-up of audits Recognising the importance of personal approach in developing positive audit outcomes Ability to analyse evidence and present logical audit findings Appreciate the importance of audit in continuing improvement. This course is structured to encourage delegates to: Discuss and develop ideas Solve problems Exchange information. Tutors Tutors will be comprised of (click the photos for biographies): Andrew Waddell Founder Director, Tower Mains Ltd Rosemary Ichaba Senior QA Associate, Tower Mains Ltd Cate Ovington Director, The Knowlogy Group Ltd Jean McWilliam Associate Director, Alexion Programme Please note timings may be subject to alteration. Day 1 09:00 Course Registration 09:15 Welcome and Introductions 09:35 Introduction to Audits Delegates explore the range of audits which they have experienced, define the purpose of each audit type and establish which of those audits are performed to meet regulatory requirements. 10:05 Introduction to Remote Audits Presentation to introduce the major differences between face-to-face audits and remote audits. The major elements of audits will be examined to determine where there may be differences. 10:30 Break 10:45 Workshop 1 - Remote Audits This workshop will examine participants experience or understanding of the differences between face-to-face and remote audits. 11:15 Workshop 1 - Feedback 11:35 Audit Preparation The essential steps in preparation for audits will be discussed with emphasis on remote audits. 12:05 Workshop 2 - Remote Audit Preparation Factors relating to the preparation for remote audits will be considered in discussion groups. 12:35 Workshop 2 - Feedback 12:50 Lunch 13:30 Audit Logistics Preparation for the audit includes many arrangements other than the audit content. 14:00 Workshop 3 - Audit Logistics Delegates will discuss some of the issues that may occur during the set up and conduct of remote audits and how to resolve them. 14:30 Workshop 3 - Feedback 14:45 Break 15:00 The Opening Meeting Presentation regarding the importance and content of the opening meeting. 15:20 Workshop 4 - Opening Meeting Delegates will consider the practicalities of arranging and conducting an opening meeting. 15:45 Workshop 4 - Feedback 16:10 Audit Conduct Tools Practical advice on preparation of some of the tools that will be valuable in the conduct of audits. 16:40 Questions and Answers An overview of the first day and a chance to ask questions 17:00 Close of Day Day 2 09:00 Reflections on Day 1 Recap on the topics covered and a chance for delegates to raise points. 09:15 Gathering Evidence Presentation on challenges of gathering evidence and conducting interviews during remote audits. 09:45 Workshop 5 - Remote Interviews Scenarios of different remote interviews will be played and delegates assess the strengths and weaknesses of each approach. 10:15 Break 10:30 Creating Audit Findings Ideas regarding how to create good audit findings will be discussed during this short presentation. 10:50 Workshop 6 - Creating Audit Findings Delegates will be provided with examples of evidence from an audit. They will discuss these and create their audit findings for presentation at the closing meeting. 11:35 The Closing Meeting The content and conduct of the closing meeting will be discussed. 11:55 Workshop 7(a) - Preparing for the Closing Meeting The findings from workshop 6 will be reviewed and a Lead Auditor selected to provide feedback in workshop 7(b) 12:15 Workshop 7(b) - The Closing Meeting The Lead Auditor from each group will hold a meeting to present the results (role play). 12:45 Lunch 13:30 The Audit Report This presentation will cover not only the essential contents of the audit report but also how to write the report in a manner that will generate the most positive reaction. 14:00 Workshop 8 - The Audit Report Delegates will be provided with an audit report from an audit conducted remotely and will conduct a peer review of the report in their breakout groups. 15:00 Workshop 8 - Feedback 15:20 Break 15:35 Audit Closure Presentation on how to conclude the audit with reference to post-audit activities. 15:55 Open Forum 16:30 Close of Course Extra Information Course material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking You will need a stable internet connection, a microphone and a webcam.  

IPv6 demystified training course description IPv6 is the next generation Internet Protocol. This course looks at the benefits and features of the new protocol along with an assessment of the likely impact of the protocol and migration strategies. What will you learn Explain the benefits and disadvantages of IPv6 Recognise the impact of IPv6 on existing networks. Plan migration strategies for IPv6 Integrate IPv6 and IPv4 networks IPv6 demystified training course details Who will benefit: Sales staff, managers and other non technical staff. Prerequisites: None. Duration 1 day IPv6 demystified training course contents What's wrong with IPv4 IPv4 works, NAT, carrier grade NAT, addresses running out. Current state of IPv4 addressing. Why IPv6 Reasons for IPv6, what is IPv6? the origins of IPv6. IPv6 addressing IPv6 address allocation, address format, prefixes, address categories, scope zones, global unicast, link local. Plug and play. Migration techniques A migration plan, Dual stack, DNS, tunnelling, tunnel establishment, tunnel brokers, Tunnel types. IPv6 steps How IPv6 can affect the following: Firewalls, routers, switches!, DNS, Web services, Email. Current state of IPv6 IPv6 release 1996, 3G, World IPv6 day 2011, World IPv6 launch 2012.

Network automation training course description This course concentrates on the technical side of tools and languages for network DevOps rather than the soft skills. These tools include Python, Ansible, Git and NAPALM By the end of the course delegates should be able to recognise the tools that they can use to automate their networks and be able to use the knowledge gained to feel confident approaching network automation. What will you learn Describe network DevOps. Choose network automation tools. Explain the role of various network automation technologies including: Python Ansible Git NAPALM Network automation training course details Who will benefit: Those wishing to learn about the tools of network automation. Prerequisites: Introduction to data communications. Duration 1 day Network automation training course contents What is DevOps and network automation Programming and automating networks, networks and clouds, AWS, OpenStack, SDN, DevOps for network operations. Unit testing. Hype vs reality. Benefits and features. Network monitoring and troubleshooting Traditional methods, SNMP. Netflow and xflow. Traditional automation. Streaming telemetry. Event driven automation. gRPC, Protocol buffers. Configuration management Catch 22 and initial configuration. ZTP, POAP. Traditional automation. TFTP. Ansible vs the rest (chef, salt, puppet). Jinja2 and templating. How ansible works. Network programmability Programming languages. Linux, shell scripting. Python vs the rest. Off box vs on box automation. Python network libraries Sockets pysnmp, ncclient, paramiko, netmiko, pyez, NAPALM. APIs Proprietary APIs, CLI, NETCONF, RETCONF. YANG, XML, YAML, JSON. Other tools Git, GitHub, Jenkins, JIRA and others.

LAN training course description A concise overview course covering Local Area Networks with particular emphasis on the use of Ethernet and Wireless LANS. As well as explaining buzzwords we cover how the technology works at a simple level. After defining LANs the course moves onto Ethernet and switching also covering VLANs. WiFi is then covered, with coverage of 802.11 standards and frequencies along with integrating WiFi with Ethernet. The course then covers routers and their role in connecting networks and the course finishes with a comparison of Ethernet vs WiFi and when to use them. What will you learn Describe how Ethernet works (in simple terms) and when to use Ethernet. Explain the difference between a switch and a router. Describe how WiFi works (in simple terms). Describe the role of Access points. Evaluate wireless technologies and when to use them. List the speeds of various LAN technologies. LAN training course details Who will benefit: Sales staff, managers and other non technical staff. Prerequisites: None. Duration 1 day LAN training course contents LANS What is a LAN? LAN standards, LAN choices, choosing the media, copper, UTP, cat5e, fibre, RF, bandwidth speeds, link aggregation, Full/half duplex. Ethernet What is Ethernet? 802.3, parts of Ethernet, Ethernet evolution, MAC addresses, frames, broadcasts. Ethernet switches What are switches, switches versus hubs, how switches work, ways to configure switches, Loops, STP. VLANs What are VLANs? Why have VLANs, impact of VLANs, Tagging (aka trunking), 802.1Q Wireless LANS Type of wireless LAN, RF frequencies, 2.4GHz, 5GHz, others, interference, standards, 802.11 and variants, CSMA/CA. Wireless LANS NICs, Access points, integration with Ethernet, multiple access points, mesh networks, WiFi security. Interconnecting LANs Routers, connecting networks, interconnecting VLANs, IP addressing, Layer 3 switches. Summary WiFi vs Ethernet.

Historical Association webinar series: Direct history teaching Presenters: Mike Hill and Jacob Olivey In this fourth session, Jacob and Mike will explore how history teachers can teach disciplinary knowledge (how we know about the past) directly – specifically, historical interpretations. They will share examples of lessons that directly teach pupils how historians (and others) have constructed interpretations about the past. To use your corporate recording offer on this webinar please fill in this form: https://forms.office.com/e/Qr1PfgRHSS We are able to offer the webinars in this series at a subsidised cost as the presenters' time has been partially funded by their school, Ark Soane Academy. We are open to developing partnerships across schools and trusts. If you are interested in discussing this further, please contact Mel Jones at melanie.jones@history.org.uk

The IWFM Level 3 qualifications in workplace and facilities management are for you if you are a first-line manager or supervisor in workplace and facilities management or if you are new to the industry. They are designed to develop an understanding and knowledge of facilities management matters.On successful completion of these qualifications, recognition by employers enables learners to progress into or within employment and/or continue their study in the vocational area.

Ready to break free from emotional baggage and embrace inner peace? Our course is designed for those looking for quick, effective ways to elevate their vibration. Join us on a journey of cathartic release and emotional healing.

Getting Started The objective of the QUALIFI Level 5 Extended Diploma in Networking and Cyber Security is to offer learners an expanded and comprehensive grasp of networking and cyber security concepts. The key points are: Successful completion of this qualification is expected to result in learners acquiring a broader comprehension of cybersecurity. Learners will also gain practical knowledge in implementing networking systems to mitigate and eliminate cybersecurity risks. Key Benefits Comprehend intricate cybersecurity threats and risks within the business context. Gain an understanding of various database categories and their associated control mechanisms. Gain an understanding of the formal procedures involved in investigating significant computer incidents. Gain an understanding of the methodologies and processes involved in planning and designing a security audit for a cyber-network. Utilize the various elements and components of physical networking. Key Highlights Are you a practicing IT Professional seeking greater knowledge and understanding of the industry, and to support your development into senior positions? Then, the Qualifi Level 5 Extended Diploma in Networking and Cyber Security is the ideal starting point for your career journey. The course will pave the way for a career and help individuals prepare to become professional staff and managers of the future in the health and social care sector. Remember! The assessment for the qualification is based on assignments only, and you do not need to worry about taking any exams. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials, along with study guides developed by our Qualifi-approved tutors, will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose the blended learning option, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways Upon completion of the Level 5 Extended Diploma in Networking and Cyber Security, graduates may pursue various career paths in education and training, such as: Penetration Tester; with an estimated average salary of £56,394 per annum. SOC Analyst; with an estimated average salary of £50,000 per annum. Data privacy consultant; with an estimated average salary of £60,000 per annum. Network Engineer; with an estimated average salary of £48,279 per annum.   About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment · Assignment based Assessment · No exam Entry Requirements The qualification has been intentionally designed to ensure accessibility without unnecessary obstacles hindering entry and advancement. To enrol in the qualification, you should: Be 18 years or above. For international students whose first language is not English, they will need to have a score of 6 or above in IELTS (International English Language Testing System). Progression Upon successfully obtaining the QUALIFI Level 5 Extended Diploma in Networking and Cyber Security and the Diploma in Family Office and Wealth Inheritance Management, learners will have the opportunity to advance in the following ways: Pursue a higher academic qualification such as the QUALIFI Level 7 Diploma. Enroll in a university to complete a full-fledged degree program. Secure employment in a related professional field.   Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Cyber Security Threat and Risk. Reference No : T/617/1129 Credit : 20 || TQT : 200 In this unit, learners will receive an introduction to a range of threats and vulnerabilities originating from the digital realm. The unit will explore diverse attack methodologies and employ case studies to dissect different threat vectors, encompassing Malware, Botnets, and Trojans. UNIT2- Network Security and Data Communications Reference No : K/617/1130 Credit : 20 || TQT : 200 In this unit, learners will examine the constituent elements of digital communications and their compatibility with IT networks, along with hardware, firmware, and software components. UNIT3- Database Security and Computer Programming Reference No : M/617/1131 Credit : 20 || TQT : 200 In this unit, learners will delve into the security vulnerabilities associated with database systems and strategies for mitigating these risks. UNIT4- Incident Response, Investigations, and Forensics Reference No : T/617/1132 Credit : 20 || TQT : 200 In this unit, learners will investigate topics related to incident response, Computer Emergency Response Teams (CERTs), and events that necessitate investigative techniques. UNIT5- Security Strategy: Laws, Policies, and Implementation Reference No : A/617/1133 Credit : 20 || TQT : 200 In this unit, learners will consolidate the knowledge acquired in previous units and further enhance their skills in crafting strategic plans, securing executive support, and ensuring legal compliance. UNIT6- Physical IT Networking Reference No : K/617/6697 Credit : 20 || TQT : 200 This unit's objective is to furnish learners with an understanding of physical networking and fundamental network administration skills. It encompasses knowledge of computer networks. UNIT7- Cryptography Reference No : J/617/4634 Credit : 20 || TQT : 200 This unit's objective is to furnish learners with an understanding of physical networking and fundamental network administration skills. It encompasses knowledge of computer networks. UNIT8- Digital Investigations and Forensics Reference No : L/617/4635 Credit : 20 || TQT : 200 This unit provides a description and explanation of how to carry out investigations using cyber-enabled equipment, including within public internet-facing networks and other network environments. UNIT9- System Administration Reference No : R/617/6743 Credit : 20 || TQT : 200 This unit's goal is to furnish learners with the knowledge required to administer systems in both Linux and Windows operating environments. UNIT10- Network Routing and Switching Reference No : Y/617/6744 Credit : 20 || TQT : 200 The objective of this unit is to impart the knowledge necessary for performing switching and the skills and knowledge needed for routing. This includes the ability to set up and configure routers and switches for the interconnection of multi-area networks. UNIT11- Network Design and Administration Reference No : D/617/6745 Credit : 20 || TQT : 200 This unit's aim is to equip learners with the knowledge and skills required to design a network. This encompasses understanding how to scale and connect diverse networks to create an efficient interconnected network. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Introducing ENTRY LEVEL- IT Helpdesk Support: Your Path to Success in the World of IT Imagine a career where you are constantly learning and growing. A career where you are challenged and rewarded. A career where you make a difference in the world. If this sounds like the kind of career you are looking for, then the IT Helpdesk Support Program is the perfect opportunity for you. At studyhub, we understand that breaking into the IT industry can be daunting, especially without prior experience. That's why we go above and beyond to equip you with the knowledge and guidance you need to thrive. Our expert mentors are seasoned professionals in the field, ready to provide personalised one-on-one counselling sessions that cater to your unique needs. But that's not all - we offer much more than just mentorship. Our program is designed to empower you with the essential tools to create an outstanding CV that catches the attention of potential employers. We understand what employers are looking for, and we'll work with you to showcase your skills, knowledge, and potential effectively. What sets us apart is our unwavering commitment to your success. We don't stop supporting you until you secure a job in the IT industry. We provide ongoing assistance, helping you navigate the job market, polish your interview skills, and connect with potential employers. We are your dedicated job and career support system, guiding you every step of the way. The IT Helpdesk Support Program is a great way to launch your career in IT. It is a rewarding program that will help you reach your full potential. So what are you waiting for? Enrol today! Our mission is simple: To be your trusted partner and assist you every step of the way until you land the job of your dreams. Why Choose Us Here's what makes our IT Helpdesk Support Training Program stand out from the crowd: Personalised Job Search Assistance: We're in this together! Our dedicated team will work tirelessly to support your entire job searching process. From crafting a standout resume to submitting it to top companies, we'll ensure you have a compelling application that gets noticed. Expertly Crafted CV: Your resume is your ticket to the interview room. Our professional resume writers will create a customised CV highlighting your unique skills and experiences. This will maximise your chances of standing out among the competition. Strategic Placement: We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. One-On-One Consultation Sessions with Industry Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT Helpdesk Support field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Comprehensive Skill Development: Our program is designed to equip you with the most sought-after skills in the IT Helpdesk Support sector. From mastering cutting-edge tools to honing your IT skills, we'll ensure you have the knowledge and expertise to excel in any IT-driven environment. Ongoing Support: We understand that the journey to landing your dream job doesn't end with placement. That's why our commitment to your success extends well beyond your initial training. Our support team will be available to answer your questions, provide guidance, and assist you as you progress in your career. Here are the 6 courses we will provide once you enrol in the program: Course 01 :IT Support Technician Course 02 :Network Security and Risk Management Course 03 :CompTIA Network Course 04 :Information Management Course 05 :Web Application Penetration Testing Course Course 06 :CompTIA Cloud+ (CV0-002) These courses will help you to develop your knowledge and skills to become a successful IT Helpdesk Support specialist. The Program is completed in 5 easy steps: Step 1 - Enrol in the program and start learning from the courses we provide After you enrol in this IT Helpdesk Support Training Program, you will get lifetime access to 6 premium courses related to IT Helpdesk Support. These courses will teach you the knowledge and skills required to become a successful IT Helpdesk Support expert. Our customer service team will help you and keep in contact with you every step of the way. Step 2 - Complete your courses and get certifications After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks for the first course and 80% for the rest relevant courses. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 3 - Get a consultation session from a professional IT expert Take your IT Helpdesk Support skills to new heights with a one-on-one consultation session led by a seasoned professional. Gain invaluable insights, expert tips, and tailored advice that will propel your career forward. Step 4 - Complete the CV and attend the interview Once you've successfully obtained the certifications, our team of professionals will build you a compelling CV and LinkedIn profile. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Kickstart your IT Helpdesk Support career with a starting salary ranging from •30,000 to •50,000 annually. Step into the IT industry with the assurance of a promising future. Step 5 - We will not leave you until you get a job Our commitment to your success goes above and beyond. We won't stop until you land that dream job. We'll be by your side with personalised support, expert guidance, and unwavering dedication until you secure the perfect opportunity. Your job search becomes our mission, ensuring you have the best chance at a successful career in IT Helpdesk Support. Don't let your dream career as an IT Helpdesk Support specialist remain out of reach. You just have to learn and gain knowledge and skills. Finding a job is our task! We will remove most of your worries and help you focus on only developing your skills. So join our IT Helpdesk Support Training Program today, and let us be your trusted partner on your journey to success. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Helpdesk Support Training program is ideal for the following: Entry-level professionals seeking a career in IT Helpdesk Support. Individuals with limited or no prior experience in the IT industry. Recent graduates looking to kickstart their careers in information technology. Career changers who want to transition into the IT field. Motivated individuals eager to receive comprehensive mentoring and support to secure a job in IT Helpdesk Support. Requirements No experience required. Just enrol & start learning. Career path Our program sets you on a promising career path in IT Helpdesk Support. With our comprehensive mentoring and support, you'll gain the skills to excel in entry-level positions. From there, you can advance to roles such as IT Support Specialist, Technical Support Analyst or even progress to higher positions like IT Helpdesk Manager. Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included Student ID Card Digital certificate - Included