Master the fundamentals of modern office support with our CPD Accredited Legal Secretary & Office Skills course — designed to sharpen your knowledge of legal administration and day-to-day office functions. Whether you're exploring a future in legal assistance or seeking to refine your understanding of office-based duties, this course delivers essential know-how in a concise, easy-to-follow format. It introduces learners to key responsibilities such as document handling, office etiquette, legal terminology, and administrative systems without unnecessary fluff or jargon. This flexible online course offers an ideal solution for those keen to study without disrupting their current commitments. You’ll gain insight into professional workflows, legal documentation, and administrative organisation, all through a structured digital environment. The content has been developed to meet industry standards and is backed by CPD accreditation — adding weight to your CV and providing a clear advantage when applying for office-based roles in legal or corporate settings. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Legal Secretary Module 02: English Law & Legal Systems Module 03: The Legal Workplace & Professionals Module 04: Law of Contract & Law of Tort Module 05: Wills, Probate and Estate Law Practice Module 06: Property Law & Conveyancing Practice Module 07: Family Law and Insurance Practice Module 08: Professional Writings and Documents Module 09: Document Proofreading and Editing Module 10: Meeting Management & Minute Taking Module 11: Customer Service and Telephone Handling Skills Module 12: Data Management and Record-Keeping Module 13: Other Essential Skills for Secretarial Role Module 14: Professional Conduct and Ethics Microsoft Word Essentials Microsoft Powerpoint Essentials Microsoft Outlook Essentials Microsoft Excel - Top 50 Keyboard Shortcuts Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Legal Secretary & Office Skills - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Legal Secretary & Office Skills - CPD Accredited training.
Efficient minute taking is the unsung hero of productive meetings. This CPD Accredited Course is designed to guide learners through every aspect of the minute-taking process, from initial preparation to final documentation. Whether you're recording board meetings, team huddles or informal discussions, this course equips you with a structured approach to capture essential points with clarity and accuracy. You’ll learn how to organise your notes, understand meeting structures, and document decisions and actions in a clear, concise format that’s easy for others to follow. Throughout the course, you'll explore key elements such as roles and responsibilities, confidence building, and the use of technology in modern minute taking. With a focus on professional communication and time-efficient methods, this course is ideal for anyone responsible for documenting meetings or looking to refine their organisational communication skills. By the end, you'll be well-prepared to handle any meeting with confidence and precision, producing minutes that are timely, relevant, and action-focused. What you will learn from the Minute Taking - CPD Accredited course: Demonstrate in-depth knowledge of the role of the Minute-Taker Understand the key elements that make a meeting successful Identify the stages of minute taking and steps to arranging a meeting List all the things that should be included in a meeting agenda Deal with stressful meetings and conversations that go off-track Address all matters arising and close a meeting successfully Manage meeting tasks and chase up action items effectively Creating a Minutes template and distributing notes to all attendees Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Minute Taking - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Minute Taking - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Minute Taking - CPD Accredited training.
Stepping into the world of administration requires more than just a tidy desk and a steady hand on the keyboard. This Admin Support Assistant Diploma has been thoughtfully arranged to help learners understand the structure, flow, and expectations of modern office support roles. From managing schedules to handling internal communications with finesse, the course offers well-organised knowledge ideal for building confidence in remote or digital work environments. Whether you're looking to sharpen your organisational toolkit or simply want to gain insight into how administrative operations run behind the scenes, this CPD-accredited course provides the know-how in a flexible, online setting. Learn at your pace, on your schedule, with no unnecessary fluff—just solid, reliable information that makes sense and delivers value. Simple, smart, and structured to fit neatly into your routine. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Admin Support Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Business Etiquette Module 05: Mail Services and Shipping Module 06: Travel Arrangements Module 07: Organising Meeting and Conferences Module 08: Diary Management and Note taking Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Admin Support Assistant Diploma - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Admin Support Assistant Diploma - CPD Accredited training.
In today’s fast-paced business environment, efficiency and effective workflow are essential to maintaining a competitive edge. This course is designed to enhance your ability to manage time, communication, and workplace challenges with confidence. You will explore practical strategies to boost productivity by refining organisational skills and improving how you interact with colleagues. Understanding the dynamics of productive communication helps to create a smoother working atmosphere that supports success. Additionally, the course addresses important aspects of wellbeing in the workplace, recognising how stress, anxiety, and health directly influence performance. By learning techniques to manage conflict and maintain wellness, you can foster a balanced work life that promotes sustained output and personal satisfaction. Whether you are seeking to develop your management abilities or simply improve day-to-day efficiency, this course offers valuable insights to support your professional growth. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Ways to Improve Workplace Productivity Module 02: Organisational Skills to Improve Productivity Module 03: Productive Communication Skills in the Workplace Module 04: Time Management Module 05: Conflict Management Module 06: Health, Safety and Wellness in the Workplace Module 07: Managing Stress and Coping Anxiety in the Workplace Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Workplace Productivity - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Workplace Productivity - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Workplace Productivity - CPD Accredited training.
Understanding food labelling isn’t just for manufacturers and retailers—it matters to anyone involved in the food supply chain. This CPD-accredited Food Labelling Regulations Training course has been developed to provide clear, in-depth guidance on the rules that govern food labels in the UK. From allergens to nutrition declarations, learners will gain a thorough understanding of how food information must be presented to consumers in a legally compliant and transparent manner. The course explores the principles behind food labelling, details the components required by law, and breaks down the regulations relevant to UK markets. It also looks at how labelling supports public health, highlighting the role of enforcement bodies and the importance of accurate information for consumer safety. Whether you're updating your knowledge or looking to build confidence around food labelling legislation, this training offers a structured and informative approach that stays true to UK regulatory standards. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Food Labelling Module 02: General Principles of Food Labelling Module 03: Components of a Food Label Module 04: Nutrition Labelling Module 05: Enforcement Bodies and Relevant Legislation in the UK Module 06: UK Regulations and Laws on Food Labelling Module 07: Public Health and Food Safety Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Food Labelling Regulations Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Food Labelling Regulations Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Food Labelling Regulations Training - CPD Accredited training.
Corporate Social Responsibility (CSR) has become an essential focus for modern organisations aiming to balance profit with purpose. This CPD Accredited Course offers a thorough introduction to CSR, exploring how businesses interact with their wider communities and the environment. Participants will gain a clear understanding of the social contract between companies and their stakeholders, alongside the importance of sustainable practices that safeguard resources for future generations. The course breaks down the strategies for embedding CSR into business operations, ensuring that ethical considerations are integral to decision-making. Beyond theory, this course guides learners through the process of assessing and reporting CSR performance, equipping them with the knowledge to measure impact accurately and communicate achievements effectively. Whether you are a manager, consultant, or anyone keen to grasp how social responsibility shapes corporate reputation and long-term success, this course delivers concise, practical insights. Designed for those seeking to broaden their understanding of responsible business practices, it’s perfectly suited for online study, offering flexibility without compromising depth. Elevate your professional profile with skills that reflect today’s growing demand for corporate accountability and ethical leadership. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: CSR Module 01: Introduction to Corporate Social Responsibility CSR Module 02: Stakeholders & the Social Contract CSR Module 03: A Sustainable Perspective CSR Module 04: Implementing CSR CSR Module 05: Performance Evaluation and Performance Reporting Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this CSR - Corporate Social Responsibility - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The CSR - Corporate Social Responsibility - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our CSR - Corporate Social Responsibility - CPD Accredited training.
Minute taking is an essential skill for administrative professionals, secretaries, and personal assistants, ensuring meetings are accurately documented and decisions clearly communicated. This course offers a focused approach to mastering the art of minute writing, from understanding meeting structures to capturing key decisions and actions. Whether you’re new to minute taking or looking to refine your technique, this course provides clear guidance to boost your confidence and efficiency in producing precise and concise minutes. Designed for those who manage or support meetings, the course covers preparation strategies, minute-taking techniques, and ways to organise notes effectively. By developing a solid grasp of the fundamentals and learning how to tailor your minutes to different types of meetings, you will be better equipped to support your team and enhance organisational communication. This online course is CPD accredited, making it a valuable addition to your professional development without the need for physical attendance. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meetings, Decisions and Actions Module 05: Minute Taking Techniques Module 06: Building Confidence Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Minute Taking for Admin, secretarial & PA - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Minute Taking for Admin, secretarial & PA - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Minute Taking for Admin, secretarial & PA - CPD Accredited training.
Overview Start an exciting career in the restaurant and catering industry with the Retail Strategy course. This Retail Strategy course will teach you all the fundamentals of the restaurant and catering industry. This course has got you all covered, from customer service best practices to restaurant branding. It will equip you with all the essential skills you need to deal with customer complaints, implement upselling strategies and more. Enrol today into the Retail Strategy course and learn about the restaurant and catering industry at a pace that suits you best. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Retail Strategy. It is available to all students, of all academic backgrounds. Requirements Our Retail Strategy is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring, etc. Course Curriculum 18 sections • 18 lectures • 05:04:00 total length •Introduction to Retail Management: 00:22:00 •Retail Strategy: 00:13:00 •Retail Buying and Merchandising: 00:17:00 •Retail Pricing: 00:32:00 •Supply Chain Management in Retailing: 00:14:00 •The Sales Process and Dealing with Customers at the Checkout: 00:12:00 •Importance of Consumer Behaviour: 00:12:00 •Taking Trends and Targeting Customers Effectively: 00:13:00 •The Importance of Communicating with Customers: 00:20:00 •Choosing a Retail Location: 00:14:00 •Retail Psychology: 00:13:00 •Negotiate the Right Deal with Suppliers: 00:12:00 •Develop Store Security Procedures: 00:16:00 •Management Skills for Leading Your Team: 00:17:00 •Selling in Multiple Channels: 00:23:00 •Retail Brand Management: 00:16:00 •Health & Safety for Retail Stores: 00:23:00 •Consumer Rights Act: 00:15:00
Diversity isn’t just a word—it’s the reality of every modern workplace. This CPD-accredited online course is designed to introduce learners to the true meaning and impact of diversity, with a focus on fostering respect, awareness, and understanding across teams. It explores how recognising different backgrounds, beliefs, and identities can lead to better collaboration, communication, and wellbeing across all sectors and industries. Whether you’re aiming to develop your personal insight or add value to your organisation, this course provides accessible, structured learning at your pace, on your terms. With clear explanations, interactive content, and a strong foundation in current UK equality legislation, it delivers both relevance and clarity. Gain the confidence to navigate diverse environments respectfully—and learn why appreciating difference is far more than good manners; it’s good sense. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Diversity Module 02: Factors that Create Diversity Module 03: Prejudice, Stereotyping & Discrimination Module 04: Unconscious Biases Module 05: Avoiding Unconscious Biases at the Workplace Module 06: New Paradigms in Workplace Diversity Module 07: Diversity Training & Its Limitations Module 08: Dealing with Diversity Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Diversity - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Diversity - CPD Accredited training.
The Internal Auditor CPD Accredited Course offers a detailed insight into the critical role internal auditors play in organisational assurance and risk management. This course is designed to provide a thorough understanding of auditing processes, internal controls, and the essential standards governing internal audit activities in the UK. From grasping the foundations of audit procedures to exploring the use of technology in audits, learners will gain the knowledge required to confidently assess and report on the effectiveness of internal controls. The curriculum also highlights the importance of professional communication through audit interviews and clear reporting of findings, ensuring that auditors can present their evaluations with clarity and authority. Ideal for those interested in developing a career in auditing or enhancing their knowledge in internal assurance, this course covers the latest UK internal audit standards and the various facets of internal control risk. Each module has been crafted to reflect the demands of modern auditing without requiring physical attendance, making it accessible for busy professionals and remote learners alike. By focusing on theoretical understanding and critical analysis, participants will be well-prepared to contribute meaningfully to audit functions and support organisational objectives with confidence and professionalism. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Auditing as a Form of Assurance Module 02: Internal Audit Procedures Module 03: Technology-based Internal Audit Module 04: Internal Control and Control Risk Module 05: Audit Interviews Module 06: Reporting Audit Outcome Module 07: UK Internal Audit Standards Module 08: Career as an Auditor Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Internal Auditor - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Internal Auditor - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Internal Auditor - CPD Accredited training.