If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.
This Level 2 Award in Principles of Safe Handling and Administration of Medication (POSHAM) course has been specifically designed for those working within a health and social care setting, such as support workers or care workers, and have a responsibility for the safe handling and administration of medication. This qualification is also perfect for those looking to refresh their knowledge.
Catheters are used to help when someone has difficulty urinating, this course aims to provide the learner with the knowledge on what may cause these difficulties, what their role will entail, infection control, equiptment, risks and complications associated with a catheter.
Gain a comprehensive understanding of positive behavior support principles, strategies, and techniques with our course. Ideal for educators, caregivers, and professionals working with individuals with developmental disabilities, mental health issues, or behavioral challenges.
The course seeks to improve the wellbeing and experience of people with dementia and of the care staff working with them. It should improve your confidence in managing situations you find challenging.
Enhance your venepuncture skills with our comprehensive course. Learn evidence-based techniques, infection prevention measures, patient-centered communication, and ethical considerations to ensure safe and effective practices.
This course provides attendees with the knowledge required to assess and care for service users with dysphagia.