If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.
The course seeks to improve the wellbeing and experience of people with dementia and of the care staff working with them. It should improve your confidence in managing situations you find challenging.
Enhance your venepuncture skills with our comprehensive course. Learn evidence-based techniques, infection prevention measures, patient-centered communication, and ethical considerations to ensure safe and effective practices.
Gain a comprehensive understanding of positive behavior support principles, strategies, and techniques with our course. Ideal for educators, caregivers, and professionals working with individuals with developmental disabilities, mental health issues, or behavioral challenges.
This course provides attendees with the knowledge required to assess and care for service users with dysphagia.
Access confidential and personalized private counselling in London. Our experienced therapists provide one-on-one sessions to address your unique mental health needs, including anxiety, depression, stress, and more. With a focus on privacy and individualized care, our therapy services aim to support your journey towards mental well-being and personal growth. Key areas: confidential therapy, one-on-one counselling, private therapy, individual counselling, personal therapy sessions, private mental health support, discreet counselling. 3 x 1 hour sessions
This course enables providers and their staff to develop an understanding of the responsibilities and duties around the Mental Capacity Act 2005 (MCA). This essential training is for workers involved in the care, treatment and support of adults who may lack capacity in making life decisions. This training offers vital support for social care providers, so they comply with the Mental Capacity Act and Care Quality Commission requirements and promote human rights.
Navigate your grief with expert bereavement counselling in London. Our caring therapists offer support and guidance to help you cope with the loss of a loved one, providing a safe space to process your emotions and begin healing. With a focus on empathetic care and personalized strategies, we aim to support you through every stage of your bereavement journey. Key areas: grief counselling, loss therapy, mourning support, bereavement therapy, emotional support, grief support, loss counselling. 3 x 1 hour sessions
Our 8 hour course will enable students to attain the knowledge and practical competencies needed to deal with a range of emergency first aid situations when looking after children. In addition to the topics covered on an emergency first aid at work course, this course covers treatment for a variety of injuries and medical conditions. For more information click on the tabs below, or get in touch, we’d be more than happy to answer any queries. At Immerse Training we pride ourselves on offering First Aid and Pre-Hospital Care Training that meets your specific needs. All our courses meet the requirements of the relevant awarding body. On top of that, we are more than happy to create bespoke elements that tailor each programme to suit your first aid or care responsibilities. Qualification Information Upon completion students will have developed the skills and knowledge needed to provide effective emergency first aid to children and babies. This qualification and learning outcomes are based on the recommendations of: The Resuscitation Council (UK) Skills for Health Assessment Principles for First Aid Qualifications Course Content Following this course students will be able to Understand the role and responsibilities of the paediatric first aider. Be able to provide first aid for an infant and a child who is choking. Be able to assess an emergency situation safely. Be able to provide first aid to an infant and a child with external bleeding. Be able to provide first aid for an infant and a child who is unresponsive and breathing normally. Be able to provide first aid to an infant and a child who is suffering from shock. Be able to provide first aid for an infant and a child who is unresponsive and not breathing normally. Understand how to administer first aid to an infant and a child with bites, stings and minor injuries. Who should attend? This qualification is for anyone who cares for children and babies; including parents, guardians, grandparents or people who have a professional involvement with children and babies. Pre-requisites Students must be at least 16 years old on the first day of training. Assessment and Certifications Assessment of this course is continuous and also includes 1 theory/multiple choice question paper. Successful students will receive an Immerse Training Certificate, which is valid for three years. This certificate will be issued by Qualsafe, the awarding body for Immerse Training. Additional Information Completion of the Level 3 Award in Emergency Paediatric First Aid at Work includes 1 credit at Level 2 of the Qualification Credit Framework (QCF). Paediatric First Aid Courses First Aid courses for individuals and workplaces who provide care to or work with children and young people. Our paediatric courses are fully accredited, registered and meet Health and Safety Executive (HSE) and OFSTED guidelines. From 1 day Emergency Paediatric First Aid to day Paediatric First Aid courses. We specialise in on-site courses at your workplace, tailored to the specific risks associated with your business. All courses can be delivered at our training centre in Poole, Dorset or we can deliver on-site across Bournemouth, Poole, Dorset, Hampshire and the South of England.
Description: Find solace and support with grief counselling in London. Our compassionate therapists help you navigate the grieving process, offering a safe space to express your emotions and begin healing after a loss. With personalized strategies and empathetic care, we aim to support you through every stage of grief and help you find a path towards emotional recovery. Key areas: bereavement counselling, loss support, grief therapy, mourning support, emotional healing, grief support, bereavement therapy. 3 x 1 hour sessions