896 CALM courses

Conflict Management 1 Day Training in Cambridge

In our modern, intricate world, approaching challenging situations with a blend of professionalism and calm is more crucial than ever. The 'Restraint Awareness' course meticulously provides learners with a comprehensive theoretical foundation, enabling them to manage these situations confidently. You'll delve deep into the intricacies of restraint, understanding its root causes and mastering strategies to limit its use.  Furthermore, you'll uncover behavioural techniques that act as deterrents to conflicts, comprehensive risk assessment processes ensuring safety for all, and effective communication strategies tailored for challenging behaviours. Upon completing this course, you'll have profound knowledge and the assuredness to address demanding behaviours ethically and professionally.

Book our accredited Prevention and Management of Violence and Aggression (PMVA) in Healthcare course, meeting Restraint Reduction Network (RRN) training standards and BILD Act Certification. Equip yourself with essential skills to prevent and manage violence in healthcare settings effectively.

Learn to crochet, learn the basic stitches to get you started. Hook and yarn included.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Professional Waiter Training at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! "Good service is good business," said the legendary entrepreneur and businessman, John Willard Marriott. If you aspire to be a waiter, you need to embody this principle. The Diploma in Waiter Training is designed to teach you the essential skills and knowledge to become a competent waiter. From personal hygiene to service sequences, this comprehensive waiter course covers all aspects of the food service business. With the help of our experienced instructors, you will learn how to make a great first impression, handle food safely, and provide outstanding service to your customers. This comprehensive Diploma in Waiter Training covers everything from the basics of food service to the nuances of supervisory responsibilities. You will learn about the importance of personal health and hygiene, the art of making a good first impression, and the essential skill of remaining calm and friendly even under pressure. You will also gain a deep understanding of product knowledge and service, as well as the various service sequences that are followed in different types of restaurants. Upon completion of this Diploma in Waiter Training, you will have a range of valuable skills that will make you a sought-after waiter in any hospitality establishment. You will have the ability to handle food in a sanitary manner, maintain personal hygiene, and follow safety considerations. You will also have the necessary supervisory skills to lead a team of waiters and take on additional responsibilities apart from food service. After this Diploma in Waiter Training, you will be able to learn: Understand the basics of the food service business and the role of waiters. Learn the importance of making a good first impression and remaining calm and friendly. Gain knowledge of personal hygiene and sanitary food handling. Develop personal skills such as communication, teamwork, and problem-solving. Acquire product knowledge and service skills, as well as an understanding of service sequences. Learn about supervisory responsibilities, safety considerations, and additional duties. Why Prefer This Waiter Training at QLS Level 4 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Waiter Training at QLS Level 4 course: Module 01: Customer Service and Service Sequence Module 02: Equipment Handling Technique Module 03: Hygiene Module 04: Beverage and Tobacco Module 05: Understanding Risks and Preventive Measures Module 06: Food & Beverage Control and Selling Techniques Module 07: Tips and Hints for Success in Waiter profession Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Professional Waiter Training at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma in Waiter Training is suitable for: Anyone who wants to start a career in the hospitality industry as a waiter. Experienced waiters who want to enhance their skills and knowledge. Hospitality business owners who want to train their staff in the art of service. Requirements Diploma in Waiter Training at QLS Level 4 No prior background or expertise is required. Career path Waiter/Waitress - Average Salary: £19,000 per annum Head Waiter/Waitress - Average Salary: £23,000 per annum Banqueting Waiter/Waitress - Average Salary: £20,000 per annum Hotel Waiter/Waitress - Average Salary: £20,000 per annum Restaurant Supervisor - Average Salary: £23,000 per annum Food and Beverage Manager - Average Salary: £28,000 per annum Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Professional Waiter Training at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Professional Waiter Training at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Learn to crochet, learn the basic stitches to get you started. Hook and yarn included.

A gentle but deep yoga practice that will help you connect on a more subtle, energetic level

Managing Emotions at Work Certification Negative emotions are a normal part of everyday life and most of us have to learn how to handle difficult emotions at work. This can be challenging, particularly when we are under stress. In this course, you will learn some practical methods for dealing with unwanted emotions at work that will improve your wellbeing and job satisfaction. You will Learn: The most common negative emotions that people experience at work Why problem-solving can help you feel better What to do if your emotions get the better of you How to quickly calm down How shifting your perspective can help you remain level-headed Benefits of Taking this Course: An improvement in your performance at work, as you will not be distracted by your emotions, when making decisions or carrying out day-to-day activities An improvement in your relationships with others, both at work and at home If you work with difficult people, this course will equip you with the tools that you need, in order to avoid over-reacting to their negative behaviours If your work-life balance has become imbalanced, this course will help you separate the two parts of your life and lower your overall stress levels

A fast-paced, no nonsense guide to navigating the world of modern management. Perfect for both experienced managers and novices alike, the day is highly interactive, engaging and not to be missed.

Introduction: Success is not an isolated event. It is the culmination of many small actions and habits over time. Habits shape all areas of our lives, from how we think about our problems to the food choices we make at every meal. In this course, you will learn which habits you need to adopt to enjoy success in your professional and personal life. What You Will Learn: Why it is important to cultivate good habits Why successful people tend to value their sleep Why you should read on a regular basis The habits that will help you handle your workload The habits that will help you deal with setbacks and remain calm in times of stress Benefits of Taking This Course: This course will teach you how to adopt a calmer outlook on life, which in turn will improve your mental and physical health This course will improve your resilience, meaning you will be able to cope more easily with the demands of your work If you mentor others at work, this course will help you pass on useful tips that will help them succeed This course will be of interest if you enjoy learning about positive psychology, as it will help you appreciate why some people are more successful than others Course Modules: Module 01: Success Habits