A slower simpler class for those that want to mobilise their body or release aches & pains. Calm the mind and take a break from a stressful life. Gentle yoga classes are suitable for all levels. Ideal for beginners.
Course Description This Office Administration and Stress Management: Part 3 course will help you to accept stressful situations. It will guide you through the way of reducing stress using routines. Because planning your tasks ahead of schedule helps you reduce stress by a great margin. This Office Administration and Stress Management: Part 3 course will also provide you with some environmental and physical tools to stay calm in stressful situations. You will learn some techniques to reduce the effect of stress on your body. If all these sound good to you, join the course right away! Learning outcome Learn to accept stressful situations Understand the importance of using routine in reducing stress Familiarise yourself with some tools to stay calm in stressful situations Learn some techniques to minimise the effect of stress on the body How Much Do Office Assistants Earn? Senior - £22,000(Appx.) Average - £21,000(Appx.) Starting - £19,000(Appx.) Requirement Our Office Administration and Stress Management: Part 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Office Administration and Stress Management: Part 3 Module 01: Accepting the Situation 00:05:00 Module 02: Using Routines to Reduce Stress 00:08:00 Module 03: Environmental Relaxation Techniques 00:06:00 Module 04: Physical Relaxation Techniques 00:09:00 Assignment Assignment - Office Administration and Stress Management: Part 3 00:00:00
We will guide you to be calm and ready for the bid day. Avoid the ten biggest presentation mistakes and understand the importance of a call to action. Use our tools to manage your anxiety and fear to be confident and natural. Remember to enjoy yourself and focus on what really matters, helping others. Learning Objectives Explain how to avoid the 10 biggest presentation mistakes, Apply nine prescriptions for managing anxiety Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Social Media Strategy and Content workshop for professional hypnotherapists. Presented by Elle Cloke of We Do Social Media and The Social Media Gym.
5 Week Qi-Gong Course For The Earth Phase of Late Summer When: Tuesday Evenings 6pm (via Zoom) All classes are recorded so you can catch up in your own time Dates: August 27th, September 3rd, 10th (this class will be at 10am), 17th and 24th Price: £50 (concessions available please do get in touch) Suitable for everyone no matter your experience During this course we will use Qigong forms, meditations, and healing sounds, focusing on the Earth element and its relationship to our body. The Earth element relates to the organs of digestion, the stomach, pancreas and spleen, to our flesh and muscles, to our sense of taste, and to our healthy robust immune system. It guides us to feel grounded and connected to the world around us, letting go of our worries, so we can come into our calm and healthy balanced centre. Where we can access our own natural health and vitality and connect to the sweetness of life. Qigong teaches us to come back to our bodies, to come back home, to a place of belonging that is inside all of us, a place of stillness in our the centre. Where we can better navigate life’s uncertainties with greater balance, ease, and steadiness. What is included: Five live zoom classes Access to replays of all classes so you can catch up in your own time. Learn a simple Qigong form for the Earth Element Guided meditations Explore the 6 Healing sounds for each organ of the body. Learn how to clear the meridian pathways for increased vitality. Learn self-massage techniques for key acupuncture points to release stress and calm our busy minds. Qigong means “To Nourish Life” and for me having a regular practice helps to bring me home to myself. What will i get out of this course? 🍃 Reconnect with your body 🍃 Relax your mind 🍃 Improve mental clarity 🍃 Improve circulation 🍃 Enhanced breathing 🍃 Stronger immune system 🍃 Healthy hormone balance 🍃 Less physical tension 🍃 Reduced pain 🍃 More energy 🍃 Less stress and anxiety 🍃 Connect to self – Connect to life 🍃 Come into harmony with your inner nature 🍃 Expanded awareness of the mystery of the universe Everyone is welcome to join the course no matter your experience. Please get in touch if you have any questions.
Are you a manager? Have you got pressures and challenges you're not entirely sure how to handle? Are you short of time and even shorter on energy? Would you like a little support, just for you? Look no further! Come and join us for a day of exploration and discussion that blends cutting edge insights with plain old common sense and looks to restore a little calm and confidence to your world.
Description Animal Communication Diploma The term 'animal communication' may conjure up notions of animal behaviour and animal body language. But it goes much beyond that. All human beings possess telepathic abilities that enhance interspecies communication, but many people are ignorant of this fact and do not recognize that animals are waiting for them to make a connection with them. Animal communication means the transmission of messages between you and an animal by means of telepathy and intuition. It has several benefits like understanding and resolving an animal's behaviour as well as health, communicating with your pet when you are not home, identifying the source of happiness of your pet, locating a missing animal, strengthening your connection and relationship with an animal, etc. With the help of our intuitive thoughts, we mentally transmit messages to animals and this process is known as animal communication. The messages may include emotions, thoughts, experiences and images. It is not the type of communication in which you try to figure out their feelings or needs with the help of their body language and behaviour. Professional animal communicators can even communicate with animals from a distance. Animals are skilful at intuitive communication. They communicate intuitively among themselves and sense surroundings and humans with the help of intuition. On the other hand, human beings' intuitive ability is a little suppressed by urban culture and busy lifestyles. Even though humans use their intuition knowingly, it is unconscious and uncontrolled. Therefore, intuitive people are gifted people. As we all possess intuition within us, we could train ourselves to communicate intuitively. If you have an interest in animals and you care for and love them, it is assumed that you are connecting with animals without knowing it yourself. A deep study on this subject and practice will help you develop a professional approach towards animal communication. It is commonly believed that animals are inferior to us intellectually, emotionally and spiritually. The concept of intuitive communication challenges this belief. Before learning animal communication, you must believe in your heart and in your ability to do interspecies communication. All of us can do this and it is not confined to the gifted. You should learn to keep your mind calm and quiet to hear the soulful voice of your pet or some other animal. Meditation will help you keep your mind calm. Keep in mind that animal communication is not a replacement for veterinary care. But it will help you understand and strengthen the relationship with an animal. This course on animal communication will help you comprehend the important aspects of animal communication. It will give you an insight into the importance of animal communication, two-way conversations, life lessons from other species, what to ask, how to ask and when, communication sessions, healing thoughts, long-distance communication, life beyond death, communication with wild animals, etc. What you will learn 1:Why Talk with Animals? 2:Two-way conversations 3:Lessons from species 4:What to Ask, How to and When 5:Communication sessions 6:Healing thoughts 7:From a distance 8:Beyond the here and now 9:Wild talk 10:Various veterinary conditions and treatments Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Are the many perimenopause and menopause getting you down? Feeling flat and unmotivated, feeling exhausted and unable to cope? Do you want to feel calmer, get your focus back, be more productive, sleeping better and feel more like yourself agaain? Come and learn how you don't have to suffer: get the basics back in place so you feel full of energy and get the old you back.
Emergencies happens everyday and everywhere. Their responses require a dynamic and unique set of skills. Lives hang in the balance. Safety is the bottom-line. If an exciting and extraordinary career is what you're looking for, and if you want to contribute to society in a meaningful way, the Emergency Management Course will give you the opportunity to be the best you can be. Enter the exciting and growing field of Emergency Management. The Emergency Management Course is a comprehensive, distance delivered course that will provide you with a fundamental understanding of the opportunities and challenges in this dynamic, rapidly growing field. Practitioners in this area need to have both theoretical knowledge and practical skills in order to effectively mitigate against the risk of harm or loss for industry, public sector, community, individuals and government. You'll tackle risk assessment theory, terrorism, mitigation/prevention, response and recovery techniques. At the end of the day, your career will be a defining part of who you are. Manage your future today. What Will I Learn? Potential emergencies at venues and how to prepare to respond The purpose and function of an emergency control organisation What to include in emergency procedures Leadership, communication, situational awareness skills and how to be calm under pressure Requirements Be able to understand key concepts Be willing to add to learning by reading the additional material provided Introduction Welcome FREE 00:03:00 Meet your trainers 00:04:00 Is this course for you 00:04:00 Potential Emergencies for Venues Emergency Planning, identification and Analysis. Plus Fire Emergen 00:04:00 Bomb Threats 00:05:00 Active Shooter and Terrorism 00:03:00 Crowd Related Emergencies 00:03:00 Emergency Control Organisation ECO Considerations 00:06:00 Emergency Response Procedures Notification, Communication, Control, Response, Evacuation 00:08:00 Human Behaviour and Children 00:05:00 Lifts and Escalators, Media, People with Disabilities 00:04:00 Warden Skills Leadership and Communication in Emergencies 00:05:00 Being Calm Under Pressure and Situational Awareness 00:01:00 Tactical Decision Games, Drills and Exercises 00:09:00 Wrap Up Wrap Up 00:01:00 Course Certification