Description: Level 3 Conflict Management Training equips participants with the skills and qualifications to deliver scenario-based conflict management training. Candidates gain insight into conflict dynamics, learning to de-escalate confrontations effectively while maintaining composure. Course Overview: Participants delve into conflict background, triggers, and stages of escalation. Key skills include maintaining composure, managing language and body cues, and addressing angry customer behaviour. Course content covers conflict response strategies, communication techniques, and problem-solving approaches. Key Learning Outcomes: Identify components of confrontations and conflict escalation stages Recognize signs of conflict and aggression, maintaining composure in responses Manage language, body cues, and emotions effectively during conflicts Employ skills to de-escalate angry customer behaviour and handle abusive situations Course Content Highlights: Understanding conflict triggers and customer needs Recognizing signs of aggression and escalating anger Managing language, body cues, and emotional responses Structuring conversations and calming situations effectively Handling unpredictability and abusive behaviour Designing and delivering conflict management scenarios for training purposes Assessment: Course assessment involves portfolio submission. No formal examination is required. Course Fee: Enroll in the Level 3 Conflict Management course for £319.99, covering all costs. Corporate or Group Booking: Special discounts are available for corporate or group bookings. Arrange training sessions at your location by contacting us. How to Book: Book online via PayPal, debit/credit card, invoice, or bank transfer. Alternatively, visit our office or contact us by phone for assistance. Instant booking confirmation will be provided via email. Assistance Needed? For inquiries or assistance, contact our dedicated team via phone or email. We're here to support you throughout your learning journey. Contact us today for guidance and assistance.
The Poppy and Jack Hypnobirthing course is a complete birth preparation programme that helps expectant parents to release anxiety and enjoy a positive mindset for a better birth experience. Antenatal education, breathing, visualisation and guided relaxation techniques for pregnancy, birth and beyond.
Managing Stress in Challenging Times: In-House Training This course looks at the symptoms and causes of stress and how these affect us emotionally, behaviorally, and physically. You will learn some simple stress-busting techniques that will have a positive influence on your beliefs and behaviors around stress. You will also have the opportunity to develop a personal action plan which will serve as an ongoing reference point for dealing with pressure in its many forms - home, family, social, and work. What You Will Learn At the end of this program, you will be able to: Recognize the symptoms and causes of stress Manage and reduce the effects of stress in your life with simple stress-busting techniques Create a simple personalized plan to manage stress and promote a healthier, happier, and more productive lifestyle Getting Started Foundation Concepts What is stress? Why stress matters Flight or fight response and role of hormones Work-Life Balance How to create balance and set boundaries Learning how to say 'no' Stress-Reduction Techniques Visualization and relaxation techniques Behaviors and beliefs Putting things in perspective Circle of influence (vs. circle of control) Slowing down Be Responsible and Kind to Yourself Basic human needs Honest communication Your responsibility to yourself and others Calming thoughts
Discover more about the benefits of a private yoga session and how yoga can help you release some of the blockers and pain points that are preventing you from creating & living your dream life. Listen to what your body needs from you to feel energised, calm, restful, motivated, build confidence. Choose the style of Yoga that your body, mind + soul needs from you. Vinyasa, Yin, Restorative or perhaps practicing mindfulness.
Have you completed your Reiki Level 1 and are ready to take your Reiki practice to the next level? Our Level 2 course is the ideal choice for both personal and professional growth. Over 2 days, and following up with personal study and case studies, you will learn how to give Reiki to others as a professional practitioner. Your tutor Janie Whittemore has been working with Reiki for many years and has vast experience teaching and running her own practice. Feel free to book a chat! https://booking.setmore.com/scheduleappointment/12a7b75d-454c-4191-b267-2c703eacdde4/services/sf93d1524069400768?source=easyshare
This course is a fully accredited course with the International Practitioners of Holistic Medicine which also allows you to join and become fully insured for public liability.
Master Your Skills with an Intensive Driving Course in Blackburn Are you ready to hit the road with confidence? An intensive driving course in Blackburn can help you quickly gain the skills and experience you need to become a safe, competent driver. This course is perfect for those with a busy schedule or anyone eager to fast-track their way to a driving license. With a variety of options available, including automatic driving lessons in Blackburn and access to a female driving instructor, you’ll find the right fit for your needs. Why Choose an Intensive Driving Course? Intensive driving courses are designed to provide the necessary training in a short timeframe, helping you reach your driving goals faster. In Blackburn, these courses are structured to cover essential skills and advanced techniques, enabling you to master the road in a matter of days or weeks. If you're looking for the convenience of learning in an automatic vehicle, there are plenty of automatic driving lessons in Blackburn and nearby Accrington that suit your schedule. The Benefits of Learning with a Female Driving Instructor Many students feel more comfortable learning with a female instructor, and Blackburn offers excellent options for those seeking this experience. With female driving instructors in Blackburn, you’ll enjoy patient, supportive guidance that makes each lesson enjoyable. Having a female automatic driving instructor can make a significant difference, especially if you’re someone who values a calm and understanding approach to learning. For women interested in learning in an automatic car, you can opt for a lady automatic driving instructor who specializes in providing a comfortable environment while helping you achieve your driving goals. Whether you’re a new driver or looking to improve your skills, Blackburn's female instructors provide a tailored approach to suit your unique learning style. Choosing an Automatic Driving Course in Blackburn and Accrington Automatic driving lessons have become increasingly popular, as they allow students to focus on the road without the added pressure of manual gear shifting. In Blackburn, there are a variety of automatic driving instructors available, and you can also find experienced instructors in nearby Accrington. These lessons provide a convenient option for those who prefer a simpler learning process, helping you build confidence with each session. Moreover, with automatic driving lessons in Accrington, you’ll benefit from local instructors who know the roads and can prepare you for real-world driving scenarios. Whether you're in Blackburn or Accrington, the structured lessons will help you gain valuable experience with ease. Finding the Right Driving Instructor in Blackburn A quality driving instructor makes all the difference in your learning experience. Blackburn offers a wide selection of skilled instructors, including those specializing in intensive courses, automatic lessons, and female driving instructors. It’s essential to choose an instructor who aligns with your learning preferences and goals, as this will greatly enhance your progress and enjoyment. When searching for a driving instructor in Blackburn, consider your options for intensive courses, which are designed to accelerate your learning. For a more personalized experience, look for instructors who offer customized lessons, whether you prefer a female instructor, automatic lessons, or a specific focus on essential skills. Getting Started with Driving Lessons in Blackburn Driving lessons in Blackburn are available for all skill levels, from beginners to those looking to polish their skills. Many students benefit from female automatic driving instructors, who provide not only practical training but also a supportive environment tailored to the learner’s needs. By choosing the right instructor and course, you’ll be on your way to becoming a confident, capable driver. With options for intensive lessons, female instructors, and automatic training, Blackburn has everything you need to succeed on the road. Start your journey today with driving lessons in Blackburn that fit your lifestyle and driving goals!
Learn The Art of Smudging Learn everything you need to know to confidently begin incorporating this powerful Smudging Ceremony into your life today! Smudging is a practice of connecting with the Spirit of specific plants and herbs to help cleanse, uplift, protect, and unite the physical and spiritual planes. Ancient traditions all around the world have incorporated the practice of smudging into their ceremonies. Now is your time to connect with “that which is greater than us”.
Forest Bathing, nature therapy and healing in the natural environment This is a time when we are all hearing the call to be out in the natural environment, becoming natural environment returners.