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497 CAD courses

Psychology of Older Age: Gerontology

By Course Cloud

In a world where seconds turn into minutes and years into memories, there exists a subject of paramount importance that we all, sooner or later, find ourselves entwined with ageing. Some people age gracefully and enjoy their golden years, while others face many challenges and difficulties as they grow older. How do those who've gathered years like gems in a treasure chest navigate the profound transformation from the vibrant cadence of youth to the reflective harmony of later years? This Psychology of Older Age: Gerontology course will provide you with a thorough overview of gerontology, the scientific study of ageing and older adults. You will learn about the different dimensions of ageing and how they affect older adults in different ways. You will also discover the cultural, ethical, and legal issues that impact older adults and their rights. Moreover, you will acquire valuable skills and knowledge on how to care for older adults and promote their physical, mental, and spiritual well-being. Whether you are an older adult yourself, a caregiver, a health professional, or just curious about this fascinating topic, this course will give you the insights and tools you need to understand and appreciate the ageing process.

Psychology of Older Age: Gerontology
Delivered Online On Demand
£25

Host en Google Cloud para WordPress (Spanish Course)

By Course Cloud

Course Overview Aprende a usar uno de los sistemas de gestión de contenidomás confiables en los servicios de computación en la nube más popular con este curso sobre cómo alojar en Host en Google Cloud para WordPress (Spanish Course). WordPress es la mejor manera de alojar y construir sitios web personalizables para adaptarse a cualquier negocio, blog, cartera o tienda en línea. Google Cloud es el medio perfecto para esta aplicación, y con esta capacitación, se volverá hábil para instalarla y usarla en todo su potencial para sus requisitos en línea. Este curso de Google Cloud proporciona quince módulos educativos que responderán a todas las preguntas técnicas que tenga sobre cómo activar y activar WordPress en línea. Se le mostrarán detalles sobre el uso del dominio, WordPress VM (Máquina virtual), sistemas de nombres, protocolos de seguridad y mucho más. Todo para el desarrollador de sitios web en ciernes se ofrece en esta capacitación de expertos, y podrá alojar su sitio web personal en Google Cloud, ya sea que sea un desarrollador experimentado o no. Este Host en Google Cloud para WordPress (Spanish Course) más vendido ha sido desarrollado por profesionales de la industria y ya lo han completado cientos de estudiantes satisfechos. Este Host en Google Cloud para WordPress (Spanish Course) en profundidad es adecuado para cualquier persona que quiera desarrollar su conjunto de habilidades profesionales y mejorar su conocimiento experto. El Host en Google Cloud para WordPress (Spanish Course) está acreditado por CPD, por lo que puede estar seguro de que está completando un curso de capacitación de calidad que impulsará su CV y ​​mejorará su potencial profesional. El Host en Google Cloud para WordPress (Spanish Course) se compone de varios módulos llenos de información que desglosan cada tema en pequeños fragmentos para garantizar que comprenda y retenga todo lo que aprende. Después de completar con éxito el Host en Google Cloud para WordPress (Spanish Course), se le otorgará un certificado de finalización como prueba de sus nuevas habilidades. Si está buscando seguir una nueva carrera y desea desarrollar sus habilidades profesionales para sobresalir en el campo elegido, el certificado de finalización del Host en Google Cloud para WordPress (Spanish Course) lo ayudará a destacarse entre la multitud. También puede validar su certificación en nuestro sitio web. Sabemos que está ocupado y que el tiempo es valioso, por lo que hemos diseñado el Host en Google Cloud para WordPress (Spanish Course) para que lo complete a su propio ritmo, ya sea a tiempo parcial o completo. Obtenga acceso completo al curso al registrarse y acceda a los materiales del curso desde cualquier parte del mundo, en cualquier momento, desde cualquier dispositivo habilitado para Internet. Nuestros tutores experimentados están aquí para ayudarlo durante todo el proceso de aprendizaje y responder a cualquier consulta que pueda tener por correo electrónico.

Host en Google Cloud para WordPress (Spanish Course)
Delivered Online On Demand
£25

Complete Customer Service Training

4.3(43)

By John Academy

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Complete Customer Service Training
Delivered Online On Demand18 hours 29 minutes
£22

Creating Artworks With Bondaweb (Online On-Demand)

5.0(3)

By Textiles Skills Centre

A short online course led by NICKY SIMPSON, learning how to be creative using Bondaweb.

Creating Artworks With Bondaweb (Online On-Demand)
Delivered Online On Demand1 hour
£35

Atencion al Cliente - Customer Service

4.3(43)

By John Academy

Para quién es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interés en la pintura profesional Requisito de entrada: Este curso está disponible para todos los estudiantes, de todos los antecedentes académicos. Los estudiantes deben tener 16 años o más para realizar la calificación. Se requiere una buena comprensión del idioma inglés, aritmética y TIC para asistir a este curso. Evaluación: Este curso no implica ninguna prueba de MCQ. Los estudiantes deben responder las preguntas de asignación para completar el curso, las respuestas serán en forma de trabajo escrito en PDF o en Word. Los estudiantes pueden escribir las respuestas en su propio tiempo. Una vez que se envían las respuestas, el instructor verificará y evaluará el trabajo. Proceso de dar un título: Después de completar y aprobar el curso con éxito, podrá obtener un Certificado de Logro Acreditado. Los certificados pueden obtenerse en copia impresa a un costo de £39 o en formato PDF a un costo de £24. Por qué elegirnos? Materiales de estudio de e-learning accesibles, atractivos y de alta calidad; Videos tutoriales / materiales de los principales expertos de la industria; Estudia en una plataforma de aprendizaje en línea avanzada y fácil de usar; Sistemas de examen eficientes para la evaluación y el resultado instantáneo; La calificación acreditada reconocida internacionalmente y en el Reino Unido; Acceda al contenido del curso en dispositivos móviles, tabletas o computadoras desde cualquier lugar en cualquier momento; El beneficio de solicitar la tarjeta de descuento extra de NUS; Asistencia 24/7 por correo electrónico. Trayectoria profesional: Después de completar este curso, podrá desarrollar conocimientos y habilidades precisas con la confianza adecuada para enriquecerse y alegrar su carrera en el mercado laboral relevante. Módulo Uno: Primeros Pasos 00:05:00 Módulo Dos: Quiénes Somos y Qué Hacemos 00:30:00 Módulo Tres: Estableciendo tu Actitud 00:30:00 Módulo Cuatro: Identificando y Abordando las Necesidades de los Clientes 00:30:00 Módulo Cinco: Generando Negocios Reiterados 00:30:00 Módulo Seis: Atención al Cliente en Persona 00:20:00 Módulo Siete: Dar Atención al Cliente Por Teléfono 00:30:00 Módulo Ocho: Proveer Atención al Cliente de forma Electrónica 00:20:00 Módulo Nueve: Recuperando Clientes Difíciles 00:20:00 Módulo Diez: Entendiendo Cuándo Intensificar Las Acciones 00:20:00 Módulo Once: Diez Cosas Que Puedes Hacer Para Asombrar a Tus Clientes en Cada Ocasión 00:10:00 Módulo Doce: Cierre 00:05:00 Evaluación Presente su tarea 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Atencion al Cliente - Customer Service
Delivered Online On Demand4 hours 10 minutes
£18

Call Centre Agents Training Course

4.3(43)

By John Academy

Description: Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages99 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Call Centre Agents Training Course
Delivered Online On Demand5 hours 5 minutes
£18

Creating with Dissolvable Fabric (Online On-Demand)

5.0(3)

By Textiles Skills Centre

Short online course showing creative methods of using dissolvable fabric in Art Textiles.

Creating with Dissolvable Fabric (Online On-Demand)
Delivered Online On Demand1 hour
£35

Bravery & Womanhood - Durham

By Person Irresponsible

Are women really braver than men? Even when doing exactly the same activity? Like walking across America whilst fat, forty-sob-sob-sob-something, female and alone?

Bravery & Womanhood - Durham
Delivered In-PersonFlexible Dates
£11.36

Bravery & Womanhood - Newcastle upon Tyne

By Person Irresponsible

Are women really braver than men? Even when doing exactly the same activity? Like walking across America whilst fat, forty-sob-sob-sob-something, female and alone?

Bravery & Womanhood - Newcastle upon Tyne
Delivered In-PersonFlexible Dates
£11.36

Complete AutoLISP Programming

5.0(10)

By Apex Learning

Overview This comprehensive course on Complete AutoLISP Programming will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Complete AutoLISP Programming comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Complete AutoLISP Programming. It is available to all students, of all academic backgrounds. Requirements Our Complete AutoLISP Programming is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 15 sections • 81 lectures • 07:26:00 total length •Module 01: Introduction: 00:01:00 •Module 02: Course Outline: 00:05:00 •Module 03: Introduction to AutoLISP: 00:02:00 •Module 04: Who is this Course for?: 00:02:00 •Module 05: What will I Learn?: 00:01:00 •Module 06: About the Author: 00:02:00 •Module 07: Why Learn AutoLISP?: 00:02:00 •Module 08: Tools: 00:04:00 •Module 01: Create Zoom Command Macros: 00:13:00 •Module 02: Create Layer Command Macros: 00:10:00 •Module 03: Create Insert Command Macros: 00:07:00 •Module 04: Create Audit Commands: 00:06:00 •Module 01: AutoLISP Rules: 00:05:00 •Module 01: Understanding AutoLISP Variables: 00:05:00 •Module 02: Using Variables in a Real World Program - Part 1: 00:08:00 •Module 03: Using Variables in a Real World Program - Part 2: 00:08:00 •Module 04: Using Variables in a Real World Program - Part: 00:05:00 •Module 05: Using Variables in a Real World Program - Part 4: 00:07:00 •Module 01: Math Functions in Theory: 00:06:00 •Module 02: Math Functions by Example: 00:15:00 •Module 01: List Functions Theory - Part 1: 00:06:00 •Module 02: CAR Function - Demo: 00:02:00 •Module 03: CDR Function - Demo: 00:02:00 •Module 04: CADR Function - Demo: 00:02:00 •Module 05: CADDR Function - Demo: 00:02:00 •Module 06: CAAR Function - Demo: 00:02:00 •Module 07: CDDR Function - Demo: 00:01:00 •Module 08: List Functions Theory - Part 2: 00:05:00 •Module 09: list Function - Demo: 00:01:00 •Module 10: cons Function - Demo: 00:02:00 •Module 11: nth Function - Demo: 00:01:00 •Module 12: Foreach Function - Demo: 00:04:00 •Module 13: List Functions Theory - Part 3: 00:05:00 •Module 14: Assoc Function - Demo: 00:04:00 •Module 15: Subst Function - Demo: 00:06:00 •Module 16: Last Function - Demo: 00:02:00 •Module 17: Reverse Function - Demo: 00:02:00 •Module 01: User Input Functions Theory - Part 1: 00:05:00 •Module 02: User Input Functions Theory - Part 2: 00:04:00 •Module 03: GetPoint Function - Demo: 00:02:00 •Module 04: GetInt Function - Demo: 00:03:00 •Module 05: GetString Function - Demo: 00:04:00 •Module 06: GetReal Function - Demo: 00:02:00 •Module 07: GetDist Function - Demo: 00:04:00 •Module 08: GetCorner Function - Demo: 00:04:00 •Module 09: GetAngle Function - Demo: 00:10:00 •Module 10: GetKword Function - Demo: 00:05:00 •Module 01: Object Handling Functions - Theory: 00:04:00 •Module 02: Entsel Function - Demo: 00:03:00 •Module 03: Entnext Function - Demo: 00:03:00 •Module 04: Entlast Function - Demo: 00:02:00 •Module 05: Entget Function - Demo: 00:04:00 •Module 06: Object Handling Functions - Exercises: 00:02:00 •Module 07: Object Handling Functions - Solutions to Exercises: 00:06:00 •Module 01: Selection Sets - Theory: 00:08:00 •Module 02: Ssget Function - Demo: 00:11:00 •Module 03: Ssadd Function - Demo: 00:05:00 •Module 04: Ssdel Function - Demo: 00:03:00 •Module 05: Ssmemb Function - Demo: 00:03:00 •Module 06: Ssname Function - Demo: 00:03:00 •Module 07: Sslength Function - Demo: 00:05:00 •Module 08: Selection Sets - Exercises: 00:04:00 •Module 09: Selection Sets - Solutions to Exercises: 00:13:00 •Module 01: Using If and Progn Statements: 00:05:00 •Module 02: Using While and EQ Functions: 00:05:00 •Module 03: Using Cond and And Functions: 00:04:00 •Module 01: AutoCAD Objects: Re-examined (Part 1): 00:04:00 •Module 02: AutoCAD Objects: Re-examined (Part 2): 00:05:00 •Module 03: Line Object: Re-examined (Demo): 00:05:00 •Module 04: Circle Object: Re-examined (Demo): 00:04:00 •Module 05: Text Object: Re-examined (Demo): 00:08:00 •Module 06: Dimension Object: Re-examined (Demo): 00:11:00 •Module 07: Block/Attribute Object: Re-examined (Demo): 00:28:00 •Module 01: Symbol Table and Dictionary-Handling Functions - Theory: 00:05:00 •Module 02: Tblsearch - Demo: 00:13:00 •Module 03: Tblnext - Demo: 00:09:00 •Module 01: CDIM - Project: 00:12:00 •Module 02: CHSTYLE - Project: 00:16:00 •Module 03: EXTATTR - Hands-On Project: 00:26:00 •Module 01: Conclusion Message and Thank you!: 00:01:00 •Assignment - Complete AutoLISP Programming: 00:00:00

Complete AutoLISP Programming
Delivered Online On Demand7 hours 26 minutes
£12