Retail Analytics Course Each retail business targets drawing new clients, holding them and offering more to every one of them. Nonetheless, retail organizations should give clients the items or administrations they need at proper costs to accomplish this objective. They should likewise guarantee that clients have the correct shopping experience. Information investigation proves to be useful, helping retail organizations to accomplish their targets. Brand force and client sentiments are significant retail industry drivers, subsequently the embodiment of retail investigation. With benefits going from endurance in a serious market to remaining in front of customer patterns, retail examination is basic retail organizations. They rely upon measurements and verifiable and exceptional information to settle on significant business choices. This course covers four modules to assist you with understanding the essentials of retail examination. What You Will Learn The meaning of retail examination Advantages of retail investigation Usually conveyed investigation in retail Investigation programming Retail prescient investigation Kinds of retail information for investigation Step by step instructions to win more clients and deals utilizing information Current retail investigation patterns Advantages of Taking the Course Taking the course will help you to: See retail investigation and its part in organizations working in the business Know the advantages of retail investigation to organizations Figure out how to utilize retail examination to improve business execution and profitability Figure out how retail investigation assist with prescient examination Figure out how to pull in more clients and increment deals utilizing enormous information Learn current retail investigation patterns into what's to come
Our Event Planning course will teach you how to plan and manage beautiful events for delighted clients. Social gatherings, parties, celebrations, and business lunches will reclaim their former prominence and popularity in the coming years. Mastering the diverse talents that will be in demand at this time will allow you to be at the forefront of this possible rush of opportunity. You will be able to work directly with clients and co-workers after finishing this training, allowing groups of people to socialise again. You'll gain the confidence and expertise to bring everything together to make it a memorable event, from weddings and birthday parties to concerts and trade exhibits. Take advantage of this opportunity to embrace a more social future while launching a prosperous career path. Learning Outcomes: Understand how to manage problems during event planning Demonstrate awareness of social media usage during event planning Learn how to create themes and promotions for an event Discover how to provide exceptional catering for lunch or celebration Know how to ensure responsible waste management when an event ends Display the ability to start an event planning business from scratch The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Event Planning course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Event Planning course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This Event Planning training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! Skills You Will Gain Team management Customer service Organisational planning Catering management Security management Experts created the Event Planning course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Event Planning course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 1: Introduction to Event Management Introduction Definition of Event Management Reasons Behind Staging an Event The 5 C's of Event Management Benefits of a Successful and Safe Event Module 2: Role of an Event Planner What is an Event Planner? Job Description Required Skills for an Event Planner Roles and Responsibilities of an Event Planner Crisis Management Planning Career as an Event Planner Module 3: Event Classification Social Event Family Events Business Events VIP Events Educational Events Social Media Events Module 4: Events and Clients Introduction Before the Meeting During the Meeting After the Meeting Incorporate Volunteers Planning Effective Business Meeting Controlling Costs Finding Good Speaker Negotiation Module 5: Steps to Plan an Event Event Goals and Objectives Organising a Team Planning Budget Setting a Date Creating an Event Master Plan Booking a Venue Branding Your Event Identifying and Establishing Partnerships and Sponsors Creating a Publicity Plan Determining Day-Of Processes Getting a Review Module 6: Invitation to the Event Invitation Basics VIP Invites Themes and Dress Codes RSVP Website for your Event Promoting your Event Nametags Module 7: Event Marketing Definition of Event Marketing Importance of Event Marketing Partnership Event Marketing Account-Based Event Marketing How to Win at Event Marketing Marketing Communication Image and Branding Personal Selling Sales Promoting Module 8: Catering at Events Determining Food and Beverage Needs Choosing a Cater Techniques for a Successful Catering Catering for Corporate Events Module 9: Event Decorations What is Event Decor? Importance of Events Which Types of Events Need Decor? Indoor Event Decoration Ideas Outdoor Event Decoration Ideas Module 10: Cleaning and Waste Disposal What is Waste Management? Types of Waste Importance of Waste Management Tips for Reducing Waste at Events Avoiding Waste at Events Roles and Responsibilities Module 11: Event Security What is Event Security? Importance of Event Security Planning Security Strategy Emergency Plan for Inconvenience Appointing a Security Team Relevant Experience is Must Module 12: Developing an Event Planning Business Business Model Generating Client Base Business Operations Importance of Networking Working with Vendors and Suppliers Building a Brand Finding Success Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this Event Planning course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The program does not require any prior knowledge; everyone may participate! This Event Planning course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Event Planning course allows you to study at your speed and grow a quality skillset. Career path After completing this Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Key Account Management Training Course is indispensable in today's business landscape, where fostering enduring client relationships is paramount. Through this course, individuals grasp the intricacies of nurturing key accounts, mastering techniques to deliver exceptional value while ensuring client satisfaction. Understanding the nuances of Key Account Management (KAM) enables professionals to strategize effectively, navigate complexities, and ultimately drive business growth. In the modern world, where competition is fierce and customer expectations are ever-evolving, proficiency in KAM is not just advantageous but essential. Acquiring this skill significantly enhances one's employability in the UK job market, with salaries ranging from £30,000 to £60,000 annually depending on experience and industry. The demand for Key Account Management expertise is on the rise, with a noticeable increase of 15% in job opportunities across various sectors. Embracing this Key Account Management course empowers individuals to thrive in the dynamic realm of account management, equipping them with the prowess to foster lasting client relationships and drive organizational success. Key Features: CPD Certified Key Account Management Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Key Account Management Module 02: Purpose of Key Account Management Module 03: Understanding Key Accounts Module 04: Elements of Key Account Management Module 05: What Makes a Good Key Account Manager Module 06: Building and Delivering Value to Key Accounts Module 07: Key Account Planning Module 08: Business Customer Marketing and Development Module 09: Developing Key Relationships Module 10: The Importance of Record Keeping for Key Account Management Module 11: Internal KAM Aspects Module 12: The Value Proposition Learning Outcomes: Analyze key account objectives and strategies for effective implementation. Identify factors contributing to successful key account management relationships. Develop comprehensive key account plans to maximize business opportunities. Apply business customer marketing techniques to enhance key account development. Cultivate strong internal relationships to support key account management initiatives. Utilize effective record-keeping practices to monitor and evaluate key account performance. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Key Account Management Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Key Account Management Training. Moreover, this course is ideal for: Sales professionals seeking advanced client management skills. Marketing managers aiming to strengthen customer relationships. Business development executives focusing on key account growth strategies. Account managers transitioning to key account management roles. Entrepreneurs looking to enhance their business customer management expertise. Requirements There are no requirements needed to enrol into this Key Account Management Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Key Account Management Training course. Career path After finishing this Key Account Management Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Key Account Management Training are: Key Account Manager - £30K to 50K/year. Business Development Executive - £25K to 35K/year. Sales Manager - £35K to 60K/year. Account Director - £40K to 70K/year. Marketing Manager - £30K to 50K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
The Mortgage Adviser Level 3 Course offers comprehensive insights into the world of mortgages and equips participants with the knowledge and skills needed to excel in the role of a mortgage adviser. Through a series of modules, learners will gain a solid understanding of mortgage basics, purchase processes, financial aspects, and the vital role of a successful mortgage adviser. The course delves into UK mortgage regulations, laws, and market dynamics to prepare individuals for a successful career in mortgage advisory. Learning Outcomes: Gain a comprehensive understanding of mortgages and the mortgage advisory role. Familiarize yourself with the basics of mortgage purchases and transactions. Learn to analyze situations from the buyer's perspective to offer tailored advice. Understand mortgage finances, including rates, terms, and payment structures. Acquire the skills and strategies to succeed as an effective mortgage adviser. Explore UK mortgage regulations, ensuring compliance with legal standards. Understand the Mortgage Conduct of Business (MCOB) regulations and guidelines. Develop a deep insight into the UK mortgage market and the needs of borrowers. Why buy this Mortgage Adviser Level 3 Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Mortgage Adviser Level 3 Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Aspiring mortgage advisers aiming to enter the industry. Financial professionals interested in expanding their expertise to mortgages. Individuals seeking a career change to the finance and mortgage sector. Anyone with a keen interest in understanding mortgage processes and regulations. Prerequisites This Mortgage Adviser Level 3 Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Mortgage Adviser: Offer expert mortgage advice and solutions to clients. Mortgage Broker: Help clients find suitable mortgage options from various lenders. Financial Adviser: Incorporate mortgage advisory as part of broader financial services. Banking and Finance: Strengthen your profile in the finance and banking sectors. Real Estate: Understand mortgages to enhance your role in the real estate industry. Course Curriculum Module 01: Introduction to Mortgage and Mortgage Adviser Introduction to Mortgage and Mortgage Adviser 00:18:00 Module 02: Basics of Mortgage Purchase Basics of Mortgage Purchase 00:24:00 Module 03: Understanding the Buyer's Perspective Understanding the Buyer's Perspective 00:22:00 Module 04: Mortgage Finances Mortgage Finances 00:23:00 Module 05: Being a Successful Mortgage Advisor Being a Successful Mortgage Advisor 00:18:00 Module 06: Mortgage Regulation and Law: UK Mortgage Regulation and Law: UK 00:21:00 Module 07: The Mortgage Conduct of Business (MCOB) The Mortgage Conduct of Business (MCOB) 00:30:00 Module 08: The Mortgage Conduct of Business (MCOB), Part 2 The Mortgage Conduct of Business (MCOB), Part 2 00:33:00 Module 09: UK Mortgage Market and Borrowers UK Mortgage Market and Borrowers 00:25:00 Assignment Assignment - Mortgage Adviser Level 3 Course 00:00:00
Picture this: a symphony of chaos. Deadlines whizz by like fireflies, budgets groan like overfed bears, and stakeholders tap their feet impatiently. Welcome to the thrilling world of Project Management, where you, maestro, will learn to conduct this wild orchestra! This Level 5 Diploma in Project Management isn't just about frameworks and formulas; it's about wielding knowledge like a baton, transforming cacophony into a triumphant finale. You'll dive deep into the Project Management Framework, the secret score that binds every note together. You'll master Integration Management, the conductor ensuring all sections play in harmony. Stakeholder Management? Picture yourself charming dragons and calming firebrands - because every project has its divas. But fear not! We'll equip you with tools to tame even the most demanding personalities. From scoping the stage to orchestrating the tempo, you'll learn to navigate every beat of a project's life. How many resources do you need? When will magic happen? How will you know everyone's playing their part? These are the questions that separate the maestros from the mere mortals, and this diploma will arm you with the answers. So, are you ready to step onto the podium and wield the power of Project Management? Enrol now and prepare to conduct the symphony of your dreams! Level 5 Diploma in Project Management Course Learning Outcomes Analyse the fundamental principles of project management within the context of the course. Apply integration management strategies to ensure seamless project execution. Evaluate stakeholder management techniques for effective project engagement. Implement project scope management methodologies to define project boundaries. Develop schedule management skills to optimize project timelines. Demonstrate a comprehensive understanding of project execution dynamics. Level 5 Diploma in Project Management Unit 01: Introduction Unit 02: Project Management Framework Unit 03: Integration Management Unit 04: Stakeholder Management Unit 05: Project Scope Management Unit 06: Schedule Management Unit 07: How Much/Many of the Project Unit 08: Where in the Project Unit 09: How Things are Done on a Project? Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 5 Diploma in Project Management Project Manager Project Coordinator Program Analyst Quality Assurance Specialist Business Analyst Operations Manager Requirements Level 5 Diploma in Project Management To enrol in this Level 5 Diploma in Project Management, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 5 Diploma in Project Management Project Coordinator: £25,000 to £35,000 per year Junior Project Manager: £30,000 to £40,000 per year Project Manager: £40,000 to £60,000 per year Program Manager: £50,000 to £70,000 per year Portfolio Manager: £60,000 to £80,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
Description: Event Management doesn't only give you valuable connections through events training qualifications; you enter an environment for learning that works for you. Being trained in event management helps you develop skills such as problem solving, time management and decision making. In order to meet all your event management needs, consider getting this Advanced Diploma in Event Management course. This course is divided into three sections, where you start off with learning the basics of event management. Here you will look into the ideas such as types of events, entertainment, staff and vendors. Next you learn about the process of planning an event, where you get many different tips and techniques about how to nurture a team bonding environment, ways to make your events more interesting, marketing your events and so much more. The final portion of the course looks into managing weddings which is an extremely big industry and as such would help your business make a splash where the green is. The course covers diverse topics and would be beneficial to those looking to get into the event management industry. So stop wasting time and get this course now. Who is the course for? Professionals, business owner or entrepreneurs who are working for or owners of an event planning management business. People who have an interest in knowing about event management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Event Management course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Event Manager Event Management Business Owners Occasions' Technical Supervisors Wedding Planner Event Organizer Party Planner. Event Management Event Planning 01:33:00 Steps For Planning An Event 02:24:00 Invitations, Greetings, And Dress Code 01:19:00 Table Manners And Table Settings 01:51:00 The Event 01:09:00 What Is Event Management 01:48:00 Types of Events 01:57:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Before embarking in the leadership courses, you must learn how to define leadership and how you should use your potentials to be able to become a globally competitive leader. This course discusses the importance of leadership and how it could affect the dynamics of the business or your company. The most effective characteristic that causes a considerable measure of issues both socially and individually is to have no ability conduct tests that should be neutral among the team members. As a leader and team player, you should be able to know how to conduct a meeting and learn to understand the point of view of your members and this would only take hours or even minutes to be done. Furthermore, since this course is about becoming a great leader and become a great team player, you need to be able to relate to them for the success of your team. Who is the course for? Professionals who are helping people cope up with their careers and who want to earn more knowledge on leadership. People who have the interest to learn the ways to become a good leader. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Become a Great Leader is useful course, and would be beneficial for the following careers: Career Coach Guidance Counsellors Life Coach Mentors Psychologists Therapists. Become a Great Leader - Updated Version Module 01: Introduction to Leadership 00:30:00 Module 02: Inspiration and Leadership 00:30:00 Module 03: Setting Goals and Time Management 00:22:00 Module 04: Body Language and Effective Communication 00:30:00 Module 05: Self-Esteem and Assertiveness Skills 00:24:00 Module 06: Business Management and Corporate Behaviour 00:16:00 Module 07: Meeting Management 00:21:00 Module 08: Project Management 00:23:00 Module 09: Risk Management 00:19:00 Module 10: Team Work and Team Building 00:20:00 Module 11: Performance Management 00:17:00 Module 12: Critical Thinking: Implications for Leadership 00:20:00 Become a Great Leader - Old Version Introduction to Leadership in Business 00:30:00 Why It's Important to Understand Your Dark Side 01:00:00 Way to Lead and Influence People 01:00:00 Keys for success in working relationships 01:00:00 The Easy Secret to Getting the Most from Your Team 00:30:00 10 Ways to Be a Better Leader 01:00:00 Conclusion 00:30:00 Mock Exam Mock Exam - Become a Great Leader 00:20:00 Final Exam Final Exam - Become a Great Leader 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
The Power of Acknowledgment (On-Demand) The Power of Acknowledgment is an ingenious and proven clear-cut behavioral change model. These behaviors and actions, when properly practiced by people on an ongoing basis, are transformational. They help people feel engaged, inspired and appreciated in heartfelt and authentic ways. According to author/trainer Judith W. Umlas' experience of 14 years of training and delivery practice globally, it will change your interactions with everyone in both your personal and professional life in profound and positive ways. In a business context, acknowledging others canincrease customer engagement and bottom-line results when you communicate with authenticity and understanding ofothers' needs. Acknowledging people can have a deep and powerful impact on changing attitudes, fostering collaboration, and achieving successful outcomes. The goal of this workshop experience is to identify and employ techniques for creating a more positive and meaningful connection between you and the people around you, and to improve your ability to develop a more rewarding and successful personal and professional life. You will learn valuable tools that you can put into immediate action. These will help you overcome barriers to acknowledging others in heartfelt and authentic ways. Inspiring stories, videos, and case studies will move and energize you. You will learn to practice new or enhanced communication skills in an interactive, engaging, high-impact way. This workshop is developed by author and trainerJudith W. Umlaswith 16 years of global training and delivery experience. Judy is the author of the ground-breaking bookThe Power of Acknowledgement, and creator ofThe Center for Grateful Leadership. Her work has been a catalyst for immediate, positive change in the lives of hundreds of thousands of people, and the lives of others that are part of their world. What You Will Learn At the end of this program, you will be able to: Use the 7 Key Principles of Acknowledgment Practice the 5 C's of Acknowledgment Improve your relationships in all facets of life Identify myths that get in the way of your expressing heartfelt and authentic acknowledgment, appreciation and gratitude to your team members and others Be a Champion for Change where you live, in your workplace and community Acknowledge people on a regular basis in ways that make a profound difference to them, to you, and to any organization The Power of Acknowledgment The 7 Principles of Acknowledgment Transforming Challenging Relationships Through Acknowledgment´ The Five Cs of Acknowledgement
Fraud Prevention: A Guide for Small and Medium Sized Enterprises Course Description Copyright Ross Maynard 2021 Course Description Business fraud is a significant, and growing problem. Hardly a day goes by without news reports of organisations being hacked or having their data hijacked. Phishing scams and ID theft are also serious threats to businesses. According to data produced by Accenture, 43% of cyber attacks are aimed at small or medium sized organisations, but only 14% of those organisations are well protected. Around 60% of successful internet fraud cases are the result of phishing emails, and 30% of cases result from ID theft. These two approaches are increasingly being combined in business internet fraud. The aim of this course is to help managers in small or medium sized organisations understand the fraud risk that they face, and to take action to mitigate the risk. The course covers frauds risks, creating an anti-fraud culture and developing an fraud risk management strategy. The course comes with a fraud risk mini-audit and sample anti-fraud policies, and related policy documents. The best way to prevent fraud is to have clear anti-fraud policies and procedures which all staff understand, and which are rigorously enforced; coupled with an open, communicative environment, where staff feel safe and supported to question actions and raise concerns. To help your organisation put these elements in place, this course has five parts: Part 1: What is Fraud and Who Commits it? Part 2: Creating an Anti-Fraud Culture Part 3: Fraud Risk Management Part 4: Managing Bribery Risk Part 5: Appendices with sample anti-fraud policies, fraud response plans, a whistleblowing policy and anti-bribery policy. I hope you find the course helpful. Key Learning Points On completion of the course, delegates will be able to: Define meaning and nature of business fraud Appreciate the variable nature of people’s honesty and how that can tip into fraud Understand the personality types of people who commit business fraud Identify the elements of an anti-fraud culture Explain the steps required to guard against internet fraud Understand the elements of a fraud risk management strategy Outline the sanctions available for those committing fraud Develop an Anti-Fraud Policy, Fraud Response Plan, Whistleblowing Policy and Anti-Bribery Policy for their organisation Begin to audit the level of fraud risk and bribery risk in their organisation Curriculum Part 1: What is Fraud and Who Commits it? L1: What is Fraud? L2: The Variable Nature of Honesty Part 2: Creating an Anti-Fraud Culture L3: Creating an Anti-Fraud Culture L4: Internet Fraud and Cybercrime Part 3: Fraud Risk Management L5: The Fraud Risk Management Strategy Part 1 L6: The Fraud Risk Management Strategy Part 2 L7: Sanctions for Fraud L8: Tips to Help Prevent Fraud L9: The Fraud Risk Mini-Audit L10: Fraud Prevention Exercises Part 4: Managing Bribery Risk L11: The Bribery Act 2010 L12: The Bribery Risk Mini-Audit Part 5: Appendices Sample Anti-Fraud Policy 1 Sample Anti-Fraud Policy 2 Sample Fraud Response Plan 1 Sample Fraud Response Plan 2 Sample Whistleblowing Policy Sample Anti-Bribery Policy Pre-Course Requirements There are no pre-course requirements Additional Resources PDF copies of the following documents are provided with the course: Sample Anti-Fraud Policy 1 Sample Anti-Fraud Policy 2 Sample Fraud Response Plan 1 Sample Fraud Response Plan 2 Sample Whistleblowing Policy Sample Anti-Bribery Policy Sample Code of Ethics CIMA Fraud Risk Management Guide 2016 The Honesty Questionnaire The Fraud Risk Mini-Audit The Bribery Risk Mini Audit Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel