10 QLS Endorsed Courses for Customer Service Manager | 10 QLS Endorsed Certificates Included | Life Time Access
Description: Explore the role of the operations manager role with the comprehensive Operation Management Diploma course. The course teaches the role of an operation manager including inventory and quality management. Operation Management refers to the management of designing and controlling the process of production and redesigning business operations in the production of goods or services. An operation manager tries to create the highest level of efficiency for his organization by converting materials and labour into goods and services as efficiently as possible to maximize the profit. The course teaches you the basics of operation management, human resource management, assets management, supply chain management, and cost management. Finally, the course guides you to use information and manufacturing technology in your business organisation. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Operation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Operation Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Module 02 The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Module 03 What is Gap Analysis? 00:30:00 The Gap Analysis Process 00:30:00 Supporting Tools 00:30:00 Creating a Gap Analysis Report 00:15:00 Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Defining Continuous Improvement 00:15:00 Stage One - Identify Areas For Improvement 00:15:00 Stage Two - Create a Plan for Improvement 00:15:00 Stage Three - Implement the Changes 00:15:00 Stage Four - Review the Impact 00:15:00 Test Driving 00:15:00 Module 04 Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:30:00 Customer Relationships 00:30:00 Module 05 The Evolution of the Supply Chain 00:15:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:15:00 Aligning Your Supply Chain with Business Strategy 00:15:00 Managing Supply Chain Risks 00:15:00 Tracking and Evaluating Supply Chain Data 00:30:00 Troubleshooting Supply Chain Problems 00:15:00 Sharing Supply Chain Activities 00:15:00 Sustainable Supply Chain Strategies 00:15:00 Applying Lean Techniques to the Supply Chain 00:15:00 The Future of Supply Chain Management 00:15:00 Supply Chain Management Basics 00:30:00 The Purchasing Cycle 00:45:00 Purchasing Toolkit 01:00:00 Managing Competitive Bids 00:45:00 Improving Efficiency and Accuracy 00:30:00 Analyzing and Reducing Risk in the Supply Chain 00:30:00 Managing Internal Relationships 00:30:00 Tools of the Trade 00:30:00 Module 06 What is Inventory? 00:30:00 Types of Inventory 00:15:00 Key Players 00:30:00 Setting up the Warehouse 00:15:00 What Makes a Good Inventory Management System? 00:15:00 The Warehouse Inventory Cycle 00:15:00 Identifying Demand 00:15:00 The Receiving Process 00:15:00 Validating Inventory 00:15:00 The Put-Away Process 00:15:00 Maintaining Inventory Accuracy 00:30:00 The Outbound Process 00:30:00 Industry Trends 00:15:00 Module 07 Concept of Quality FREE 00:19:00 Key Terms 00:23:00 Categories 00:21:00 Customer Input 00:11:00 Plan Quality 00:08:00 Design of Experiments 00:07:00 Quality Control 00:11:00 Control Charts 00:11:00 Sampling 00:11:00 Six Sigma 00:08:00 The Steps 00:10:00 The 6 Six Sigma Challenges 00:05:00 Mock Exam Mock Exam- Operation Management Diploma 00:30:00 Final Exam Final Exam- Operation Management Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Embark on a transformative journey with the Spiritual Life Coaching Diploma course. Delve into the fundamentals of spiritual life coaching and advance your coaching skills. Learn about the essential qualities of a coach, delve into advanced coaching techniques, and understand the ethical guidelines for impactful coaching. Explore strategies for marketing and growing your coaching business to help individuals achieve personal and spiritual growth. Learning Outcomes: Grasp the basics and principles of spiritual life coaching. Develop a deep understanding of the role and significance of spiritual life coaching. Cultivate fundamental qualities required to be an effective coach. Apply advanced coaching techniques to guide clients on their spiritual journeys. Adhere to ethical guidelines for maintaining professionalism and integrity. Strategize and implement marketing strategies to establish a successful coaching business. Explore avenues for continuous growth and expansion in the coaching industry. Assist clients in achieving personal and spiritual growth through transformative coaching. Why buy this Spiritual Life Coaching Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Spiritual Life Coaching Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Spiritual Life Coaching Diploma course is ideal for Individuals interested in becoming certified spiritual life coaches. Coaches seeking to expand their skills into the realm of spiritual coaching. Those passionate about helping others on their spiritual and personal growth journeys. Anyone looking to establish a coaching business centered on spiritual well-being. Prerequisites This Spiritual Life Coaching Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Spiritual Life Coach (Freelance): Varies Holistic Life Coach: £20,000 - £40,000 Wellness Coach: £25,000 - £50,000 Personal Development Coach: £30,000 - £60,000 Self-Empowerment Coach: £35,000 - £70,000. Course Curriculum Spiritual Life Coaching Diploma Module 01: Basics of Spiritual Life Coaching 00:33:00 Module 02: Understanding Spiritual Life Coaching 00:44:00 Module 03: Fundamental Qualities of a Coach 00:53:00 Module 04: Advanced Coaching 00:55:00 Module 05: Ethical Guideline 00:47:00 Module 06: Marketing Your Business 00:25:00 Module 07: Growing Your Business 00:40:00 Assignment Assignment - Spiritual Life Coaching Diploma 00:00:00
Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Process Architects, Business Process Owners/Team Leads/Power Users, Enterprise Architects, and Solution Architects. Overview The course introduces you to the concepts and procedures of supply chain planning in SAP SCM (APO).It demonstrates how to forecast future sales and the release of the forecast.The course outlines the different possibilities to create feasible plans for cross-location planning and to achieve a finite detailed plan for certain plants. *You determine feasible stock transfers with deployment functionality and confirm sales orders using Global Available- to-Promise. In this course, students will get to know the concepts and processes of supply chain planning in SAP SCM (APO). This foundation knowledge is mandatory in order for students to have the confidence to complete the subsequent configuration courses. Supply Chain Planning Defining Supply Chain Planning Outlining Supply Chain Planning Master Data & Transaction Data Outlining Supply Chain Master Data Outlining Master Data Mapping Integrating Transaction Data in Supply Chain Planning Demand Planning Outlining Demand Planning (DP) Executing Demand Planning Releasing the Demand Plan Cross-Location Planning Outlining Supply Network Planning (SNP) Integrating Supply Network Planning Applying Cross-Location Planning Procedures Production Planning and Detailed Scheduling Outlining Production Planning and Detailed Scheduling (PP/DS) Applying Production Planning and Detailed Scheduling Deployment and Availability Check Planning Deployment Checking the Availability of Customer Demand New User Interfaces for SAP SCM Identifying the Functionality of Developments in SAP SCM
This Diploma in Hospitality and Tourism Management - Level 4 (Fast Track) qualifications (Accredited by Qualifi, UK) have been created to develop and reward the hospitality and tourism managers of today and the future, and to continue to bring recognition and professionalism to the management sectors. Furthermore, we look to develop the team leaders, managers and leaders of the future through the creation and delivery of learning appropriate for industry. The Diploma in Hospitality and Tourism Management - Level 4 (Fast Track) qualification provides an introduction to the main facets and operations of organisations. It introduces the challenges faced by modern day businesses. The qualification focuses on developing understanding, skills and abilities to equip the Learner with the awareness and aptitudes to be an effective organisational manager and leader. Key Highlights of this Diploma in Hospitality and Tourism Management - Level 4(Fast Track) qualification are: Program Duration: 9 Months (Fast track 6 months option also available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Undergraduate degree programme. Alumni Status No Cost EMI Option Requirements This Diploma in Hospitality and Tourism Management - Level 4 (Accredited by Qualifi) qualifications has been designed to be accessible without artificial barriers that restrict access and progression. Entry to the qualification will be through centre interview and learners will be expected to hold the following: Qualifications at Level 3 OR A Level 4 qualification in another discipline and want to develop their careers in business and entrepreneurship. Career path Learners completing this Course can progress to: Level 5 Diploma in Tourism and Hospitality Management, or BA (Hons) in Tourism and Hospitality Management Degree qualification, or Combined Level 5 + Level 6 Diploma in Tourism and Hospitality Management - 240 Credits qualification, or The Second year of undergraduate study, or Directly into employment in an associated profession. Certificates Certificate of Achievement Hard copy certificate - Included Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge
Overview The modern buyer is more knowledgeable and savvier than ever before. By taking a collaborative approach with the buyer and developing solutions, instead of relying on outdated sales tactics, professional sellers can create real value for clients and subsequently close more deals. Learn the solution selling method, and find out how to shift the emphasis from product features to the customer. By understanding how to implement the solution-selling methodology, you can create natural and pressure-less sales interactions that accelerate revenue growth and improve customer loyalty
Overview Sales is one of the backbone of the company. Every company success is depended on their sales strategies. This course will deal with the sales techniques and sales communication required to increase sales.
Overview This sales coaching can offer sales those who square measure needed to create outgoing sales calls with a spread of verified skills, techniques and best practices to make sure additional sure-fire outcomes from a better proportion of the calls they create.
Re-imaging the World´s Economic Data Remember the "Kodak Moment?' It was a term in photography popularized by Kodak to capture important moments. Well, right now there is a Kodak Moment going on in healthcare information sciences. It is associated with the attribute-based data structures that are the basis for the revolution in genetic diagnostics, clinical risk management, and personalized medicine. It is also the foundation and source of the advances in Big Data and Artificial Intelligence in healthcare. In this session, you will learn about a new innovation in business information management called the Locus Model and a new type of business information system called the Functional Information System (FIS). These important innovations have the potential to impact all data management in business, finance, and economics by introducing a universal standard that can unify the disparate systems in disparate countries that we currently use to classify and organize business, finance, products or job information. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.
Re-imaging the World´s Economic Data Remember the "Kodak Moment?' It was a term in photography popularized by Kodak to capture important moments. Well, right now there is a Kodak Moment going on in healthcare information sciences. It is associated with the attribute-based data structures that are the basis for the revolution in genetic diagnostics, clinical risk management, and personalized medicine. It is also the foundation and source of the advances in Big Data and Artificial Intelligence in healthcare. In this session, you will learn about a new innovation in business information management called the Locus Model and a new type of business information system called the Functional Information System (FIS). These important innovations have the potential to impact all data management in business, finance, and economics by introducing a universal standard that can unify the disparate systems in disparate countries that we currently use to classify and organize business, finance, products or job information. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.