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Overview: Master Customer Service & CRM - delight your customers using great customer care and benefit from lifelong loyalty and referrals Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yours¦. But guess what - it's not! Customer Service & CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion. With Apex Learning online Customer Service & CRM course, you can learn the fundamental elements of Customer Service & CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service & CRM program to the highest level. The Customer Service & CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service & CRM. So go ahead and give your career in expert Customer Service & CRM a solid boost by accessing professional and helpful learning from Apex Learning today. This Customer Service & CRM Training Bundle Consists of the following Premium courses: Course 01: Sales and Marketing Skills Level 3 Course 02: Customer Relationship Management Course 03: Know Your Customer (KYC) Course 04: Leadership & Management Diploma Course 05: Risk Management Level 7 Course 06: Retail Management Level 5 Course 07: Effective Communication Skills Course 08: Performance Management Course 09: Quality Management Course 10: Time Management Enrol now in Customer Service & CRM To advance your career, and use the premium study materials from Apex Learning. Why Choose this Customer Service Bundle? FREE Customer Service & CRM CPD-accredited certificate Get a free student ID card with Customer Service & CRM training (£10 applicable for international delivery) Lifetime access to the Customer Service & CRM course materials The Customer Service & CRM program comes with 24/7 tutor support Get instant access to this Customer Service & CRM course Learn Customer Service & CRM training from anywhere in the world The Customer Service & CRM training is affordable and simple to understand The Customer Service & CRM training is entirely online Description: The Customer Service & CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service & CRM Expertise and essential knowledge, which will assist you in reaching your goal. Customer Service & CRM Bundle Certificates after completion: PDF Certificate: Free (Previously it was £9.99*11 = £109) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service & CRM. Our Customer Service & CRM course is suitable for students, of all academic backgrounds. Requirements Our Customer Service & CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Customer Service & CRM course, it can be studied in your own time at your own pace. Career path Having this Customer Service & CRM expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service Skills Complete Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Overview: HR and Recruitment Consultants are specialists who are both adored by companies and individuals when it comes to recruitment. They are handsomely paid both through gratitude and money for successfully recruiting a candidate. So if you want to classify yourself in this category, you may want to consider taking this HR and Recruitment Consultant Diploma course. You'll gain an in-depth understanding of the selection process, setting goals, interview preparation and questions, measuring talent and growth, avoiding bias while making offers, and many more. Along with this HR and Recruitment Consultant course, you will get 10 additional Career development courses, an original hardcopy certificate, a transcript and a student ID card. Courses are included in this HR and Recruitment Consultant Diploma bundle: Course 01: HR And Recruitment Consultant Training - Level 4 Course 02: Virtual Interviewing for HR Course 03: Employment Law Level 3 Course 04: Office Administration Certificate Course 05: Contract Manager Diploma Course 06: Payroll Management Course Course 07: GDPR Course 08: Workplace Confidentiality Course 09: Leadership & Management Diploma Course 10: Performance Management Course 11: Effective Communication Skills Grow your recruitment consultancy business by enrolling today! Learning Outcomes of HR and Recruitment Consultant Diploma Bundle: Understanding the basics of recruitment, client and candidate management. Implementing effective sales strategies in the recruitment industry. Familiarity with the UK recruitment legislation and implications of non-compliance. Identifying and attracting top talent using virtual interviewing techniques. Knowledge of employment law including contracts, disciplinary procedures, and parental rights. Developing organisational, communication and business writing skills for office administration. Understanding the contract management lifecycle and principles of English contract law. Ability to manage payroll systems, including pensions, pay elements and legislation settings. Knowledge of GDPR regulations, obligations, and responsibilities for personal data protection. Creating a safe workplace environment by preventing harassment, and violence and maintaining confidentiality. Improving effective communication skills, both verbal and written, in a business context. Key Features of the HR and Recruitment Consultant Course: FREE HR and Recruitment Consultant CPD-accredited certificate Get a free student ID card with HR and Recruitment Consultant training (£10 applicable for international delivery) Lifetime access to the HR and Recruitment Consultant course materials The HR and Recruitment Consultant program comes with 24/7 tutor support Get instant access to this HR and Recruitment Consultant course Learn HR and Recruitment Consultant training from anywhere in the world The HR and Recruitment Consultant training is affordable and simple to understand The HR and Recruitment Consultant training is an entirely online Enrol in HR and Recruitment Consultant training today and start your journey towards becoming successful! Description: The curriculum of HR and Recruitment Consultant Diploma - CPD Certified Course 1: HR And Recruitment Consultant Training - Level 4 Introduction to Recruitment Importance and Implications An Overview of the Recruitment Industry The UK Recruitment Legislation Sales and Selling in the Recruitment Industry The Recruitment Process Key Performance Indicators for the Recruitment Industry Candidate Attraction for Recruitment Candidate Management Candidate Interview Processes Client Acquisition Client Strategy in the Recruitment Sector Client Management How will I get my HR and Recruitment Consultant Certificate? After successfully completing the HR and Recruitment Consultant Diploma course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £9.99*11 = £109) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Who is this course HR and Recruitment Consultant for? Those interested in pursuing a career in recruitment or HR HR professionals seeking to enhance their recruitment skills Business owners or hiring managers responsible for recruitment Graduates or career changers looking to enter the recruitment industry Individuals looking to start their own recruitment agency Those interested in understanding the recruitment process from sourcing to onboarding. Career path Recruitment Consultant: £24,000 - £40,000 per year Talent Acquisition Specialist: £30,000 - £60,000 per year Recruitment Manager: £35,000 - £70,000 per year Headhunter: £35,000 - £80,000 per year HR Business Partner: £40,000 - £70,000 per year Recruitment Marketing Manager: £35,000 - £60,000 per year Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (HR And Recruitment Consultant Training - Level 4) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Team Management, Leadership and Delegation Skills
By Imperial Academy
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
OTHM Level 7 Diploma in Occupational Health and Safety Management
By School of Business and Technology London
