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Modern Slavery Awareness Course - Online Course
By i2Comply
Modern Slavery Awareness Course - Online Course This Modern Slavery Awareness online training course explains forms of slavery, and identifies which countries and industries are vulnerable to slavery. It covers what companies should do about slavery and identifies steps people can take to help combat slavery. The course also outlines anti-slavery laws in the UK including the Modern Slavery Act 2015. There were tens of millions of victims of modern slavery across the world in 2021. Over 10,000 of these victims were in the UK. The most common forms of exploitation reported in the UK were labour exploitation for adults and criminal exploitation for minors. What is Modern Slavery? Modern slavery is a mainly hidden crime that targets the most vulnerable people in society. The term modern slavery covers several different forms of exploitation including human trafficking, domestic servitude, and sexual, criminal and labour exploitation. Modern slavery is often associated with individuals or businesses that carry out illegal activities and seek to exploit vulnerable people. However, many legitimate businesses and organisations have complex supply chains and slavery is often a component in these supply chains. For example, children are forced to mine for cobalt for use in mobile phones, and 20% of the world's cotton is produced by slave labour in China. These products are bought by major retailers in the UK and sold to you. What are the learning outcomes for the Modern Slavery course? At the end of the course you will be able to: Define slavery, and describe different forms of slavery. Identify which parts of the world and which industries are most vulnerable to slavery. Outline anti-slavery laws and policies in the UK. Explain which companies must make modern slavery statements and describe the legal requirements associated with them. Describe the recommended contents of a modern slavery statement. List steps people can take to help combat slavery. Introduction to modern slavery The first topic defines modern slavery and human trafficking. Then it identifies different forms of slavery. Where and why slavery happens The second topic identifies countries and industries that are vulnerable to slavery. It goes on to explain why slavery happens today and discusses the limitations of social auditing. Legislation and government measures The third topic gives a timeline of slavery laws. It also outlines anti-slavery law around the UK. Modern slavery statements Topic 4 explains which companies need to produce modern slavery statements. It also identifies two important legal requirements of these statements. Finally, the topic covers where the statement can be registered. What can you do? The final topic identifies warning signs that indicate someone may be a victim of slavery or trafficking. Then it outlines what to do if you suspect someone is a victim. The topic also describes other things you can do about slavery.
Description Language cannot be confined within boundaries. It flies like your dream and desire. Most often you feel a deep urge to learn different language especially German when you want to spend your holiday in that place. But your lacking of German language creates a phobia that you cannot communicate with them that may be a cause your ravishment. Don't worry. You may look at German Language Level 2 course that can assist you to elevate your phobia. The course will assist you to learn language structure, effective daily used vocabularies, and common sentence structure to communicate with people based on situation. The course provides you with some logical techniques that attract you to learn German with lots of fun. It enables you to makes the exact sentences what you actually want to express in front of audience. The repetition method of practicing never let you forget your learning. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? German Language Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our German Language Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Promo video FREE 00:02:00 Introduction 00:05:00 Lesson: 01 Lesson 1a 00:03:00 Lesson 1b 00:03:00 Lesson 1c 00:05:00 Lesson 1d 00:04:00 Lesson: 02 Lesson 2a 00:04:00 Lesson 2b 00:04:00 Lesson 2c 00:03:00 Lesson 2d 00:05:00 Lesson 2e 00:04:00 Lesson 2f 00:03:00 Lesson: 03 Lesson 3a 00:03:00 Lesson 3b 00:04:00 Lesson 3c 00:03:00 Lesson 3d 00:06:00 Lesson 3e 00:04:00 Lesson 3f 00:03:00 Lesson 3g 00:03:00 Lesson: 04 Lesson 4a 00:03:00 Lesson 4b 00:03:00 Lesson 4c 00:03:00 Lesson 4d 00:03:00 Lesson 4e 00:03:00 Lesson 4f 00:03:00 Lesson 4g 00:03:00 Lesson 4h 00:03:00 Lesson 4i 00:04:00 Lesson: 05 Lesson 5a 00:04:00 Lesson 5b 00:03:00 Lesson 5c 00:03:00 Lesson 5d 00:03:00 Lesson 5e 00:03:00 Lesson 5f 00:03:00 Lesson 5g 00:03:00 Lesson 5h 00:03:00 Lesson 5i 00:03:00 Lesson 5j 00:04:00 Lesson: 06 Lesson 6a 00:03:00 Lesson 6b 00:03:00 Lesson 6c 00:03:00 Lesson 6d 00:03:00 Lesson 6e 00:03:00 Lesson 6f 00:04:00 Lesson 6g 00:04:00 Lesson: 07 Lesson 7a 00:03:00 Lesson 7b 00:03:00 Lesson 7c 00:03:00 Lesson 7d 00:03:00 Lesson 7e 00:03:00 Lesson 7f 00:03:00 Lesson 7g 00:03:00 Lesson 7h 00:03:00 Lesson 7i 00:02:00 Lesson 7j 00:03:00 Lesson: 08 Lesson 8a 00:03:00 Lesson 8b 00:03:00 Lesson 8c 00:03:00 Lesson 8d 00:03:00 Lesson 8e 00:03:00 Lesson 8f 00:03:00 Lesson 8g 00:03:00 Lesson 8h 00:03:00 Lesson 8i 00:03:00 Lesson 8j 00:03:00 Lesson 8k 00:04:00 Lesson: 09 Lesson 9a 00:03:00 Lesson 9b 00:03:00 Lesson 9c 00:04:00 Lesson 9d 00:03:00 Lesson 9e 00:03:00 Lesson 9f 00:03:00 Lesson 9g 00:05:00 Resources Resources-German Language Level 2 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages99 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Confidence
By Traction Coaching
Want to improve your confidence? Sign up for our free on demand Confidence Bootcamp
Are you interested in learning the Italian language? Or are you someone who loves the Italian culture and you want to be more immersed in it? If yes, then this course will be perfect for you! Description: Learning a new foreign language is very interesting activity and would be fun if you like their language. Learning new language is a way to emerge to the culture, and if you would like to learn a specific language like Italian, you need to study it. In this course, you will be able to know about the Italian language and its significance and history. You will be able to learn the Italian words used in the English language and so many more. Who is the course for? Any professionals who would want to learn Italian. People who have an interest in Italian language and culture. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Italian As Foreign Language course is a useful qualification to possess, and would be beneficial for the following careers: Interpreter Language Teacher Translator Tutor. Module: 1 History of the Italian Language 01:00:00 Italian Words Used in the English Language 00:30:00 Misconceptions about Learning Italian 01:00:00 Module: 2 Learning to Speak Italian Quickly 01:00:00 Total Concentration - The Best Way to Learn Italian 01:00:00 Methods to Improve Your Italian 01:00:00 Italian Language Help Online 00:15:00 Learn the Common Mistakes to Avoid 00:30:00 Module: 3 Romance Languages 00:15:00 The Dialects of the Italian Language 00:15:00 Traveling in Italy and other Countries 00:30:00 You are What You Speak 01:00:00 Italian Survival Phrases 01:00:00 Italian Verbs 01:00:00 Module: 4 Pronouncing Italian Vowels 00:30:00 Pronouncing Italian Words 01:00:00 What is Phonology? 00:30:00 Summary 01:00:00 Module: 5 Learning Italian Italian I 00:30:00 Italian II 00:30:00 Italian III 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Level 2 Certificate in Italian As Foreign Language 00:20:00 Final Exam Final Exam- Level 2 Certificate in Italian As Foreign Language 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Stress in the Workplace Training - Online Course
By i2Comply
Stress in the Workplace Training - Online Course Our workplace stress management course makes you aware of the potential impact of work-related stress, allows you to recognise your stress triggers and helps you manage any work-related stress you are experiencing. We cover what you should do if you have tried all the self-help techniques and still feel unable to cope with the levels of stress you are experiencing. The training course identifies positive ways of dealing with stress. An example is being active, an excellent way to reduce stress levels. Exercise releases endorphins into your bloodstream, which make you feel good and lift your mood. Your stress may not disappear, but it will help you feel calmer to deal with your problems with a clearer mind. Our stress management course breaks down examples like this and all other stress management tactics. What is Stress? Stress is the feeling of being under too much mental or emotional pressure. It is usually associated with anxiety brought about by experience something new, unexpected or in situations where a person feels unable to cope with pressure. We all deal with stress differently. What is a stress management course? A stress management course or training teaches employees of businesses and organisations to identify the signs of stress and informs them of other mental health issues which can be present in a workplace environment. Participants will be provided with all the skills required to help colleagues that need support. Learning outcomes of stress management training When you complete our online stress management training, you will be able to explain the following: What is meant by stress. The prevalence of work-related stress in the UK. The impact of stress on yourself, on others and on organisations. A range of causes of stress at work. Emotional, mental, cognitive and behavioural symptoms of stress. Common stress triggers and identify your own stress triggers. How major life events and minor daily hassles can contribute to stress. What is Stress Defining 'stress', identifying common causes of workplace stress and health problems caused by stress. The Incidence of Stress in the Workplace Summarising Health & Safety Executive information about work-related stress. Symptoms and Triggers of Stress Describing the symptoms and triggers of stress. The topic also outlines some relevant research into stress. Managing Stress in the Workplace This section is all about managing stress. You will learn about how some coping strategies do more harm than good. The topic describes how physical activity reduces stress and explores how to increase the amount of social contact in your life. The topic covers the impact of learning, diet, expectations, and clutter on stress levels. Finally, the topic suggests how to create a stress management plan. Professional Help The final topic explains what to do if you feel unable to manage stress on your own. It explains the basics of Cognitive Behavioural Therapy.
