21872 Business courses delivered Online

If you want to be better at making to-do lists or managing time better this is NOT for you! The time challenges we all face at work need to be addressed with a different approach. This 'bite-size' session takes a fresh approach to how we deal with time personally and challenges the belief that we don't always have enough time. The workshop will be participative, interactive, and will cover the personal relationship we have with time and how this impacts on dealing with challenges and ever-changing priorities on a daily basis at work. The workshop will give you some practical tools and ideas on dealing with your thieves of time from a different perspective, including interruptions and emails. To enable participants to organise and use their time effectively, using strategies to help with both 'thinking' and 'doing' that are fit for purpose. This workshop will enable you to: Recognise the barriers to effective time management and set goals to overcome them and get things done Understand how their mindset affects how they use time and use better ways to deal with the inbuilt patterns of behaviour this produces when at work Plan for tasks and projects in a productive way Use some new tools and techniques to tackle time thieves, including email and interruptions Review and evaluate their learning and have an action plan to take back to work 1 Welcome, introductions and objectives Exploring your relationship with time and how you focus your mind on daily work pressures in relation to time Past, present and future - where do you focus your energy at work? Time thieves - exploring the results of the pre-workshop questionnaire and learning strategies to deal with the roots of your time thieves 2 Personal strategies and tools: having a new mindset Emails, interruptions and curve balls Review and evaluation of learning Action-planning

If you're looking to move to the next level in your career in sales, then understanding how to maximise your sales results, using a consultative and structured approach, will be key to your success. In order to develop the competitive advantage that enables you to stand out from the crowd, it is important to understand the tools and techniques to take your selling to new heights and build the confidence to apply them in work-based scenarios. We have developed this programme to be practical, fun and interactive. Learners will gain a range of practical skills that they can take back and apply to the workplace straight away, that will have a positive impact on sales and customer satisfaction. This course will help participants: Develop a structured and client-focused approach to creating high quality sales opportunities and account growth Learn persuasion and influencing skills to better define needs and develop opportunities Understand how to have better sales conversations, presentations, and proposals - leading to higher order value and increased sales Develop advanced sales questioning skills and techniques; understand the importance of listening Understand how to add value at all stages; plus gaining competitive advantage Develop proven ways to overcome and reduce price pressure Know when to use options and upselling when presenting products and solutions Develop techniques and skills for improved negotiation and closing 1 Advanced Selling - How to Increase your sales results Review of pre-course data and questionnaire The AVC model of increasing your sales results Creating a sales growth plan to achieve higher sales targets Mapping the accounts and products for targeted growth 2 The Four Cs to structure a sales call Research before the meeting or call; setting objectives, planning and preparation How to gain instant rapport and taking control - including online meetings Qualifying and initial questioning skills Creating an agenda and first-meeting structure: Four Cs Planning and practice sessions 3 Building bigger and better sales opportunities How to use questions to 'build' more opportunities Learning and using high-impact and third-level questions Advanced sales questioning techniques: five questioning techniques Qualifying and gaining commitment to the next stage Planning and practice sessions - advanced questioning skills 4 Presentation and persuading skills best practice Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition by using options Professional and effective presentation skills Writing compelling sales proposals that improve your conversion rate Planning and practice session - presenting your solution 5 Overcoming concerns and client questions Proven techniques for answering client objections and concerns How to isolate, prioritise and answer objections, including price Overcoming delay and procrastination Planning and practice session - answering client concerns 6 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session

Telephone selling can be a challenge. It can be a pressured environment and sales professionals need to be able to maintain peak performance in order to meet - and preferably exceed - their targets. This programme will help make it easier for them. The expert trainer covers the whole process, to help participants see it from their customer's perspective. The focus is on how to use a practical understanding of sales psychology, and of the nature of the telephone sales conversation, to help make it easier for customers to buy. This programme will give your team the skills to: This course will help participants: Understand why people buy - and how that makes it easier to sell Manage the sales process better Steer their sales calls to a more positive outcome Recognise - and respond to - customer buying signals Meet and overcome objections Choose the most appropriate techniques for closing with confidence Enhance their resilience Improve their communication skills on the telephone 1 Introduction Aims and objectives Overview Self-appraisal of current skills and development areas 2 The sales approach What selling means Why selling is like nature 3 The telephone as an instrument of communication Qualities of the telephone How telephone communication differs from face-to-face Advantages and drawbacks of the telephone How to optimise selling over the telephone Communication techniques to help you stand out from the crowd 4 Creating a relationship Professional telephone etiquette Building a rapport Connecting with the customer so that they feel you are on the same wavelength 5 The structure of a sales call Opening the call - creating a positive first impression Effective questioning to gather information and establish need Identifying and presenting the features and benefits of the product or service Matching the benefits to customers' needs Recognising and responding to buying signals Anticipating, meeting and overcoming objections Closing the sale and asking for the order - different closing techniques The importance of testimonials - how to obtain them and when to use them 6 Listening skills The challenges of accurate listening How to enhance listening skills Ensuring the customer feels heard and understood through empathetic listening 7 Shaping and using a script Developing a script to increase levels of confidence Leaving the door open 8 Managing the campaign Organisation and call planning Identifying your target market group Planning who and when to call Logging constructive information 9 Personal management The importance of persistence Is there a time to back off? Stamina - optimising energy levels Bouncing back 10 Practising the new information Pulling the details together Practising in a supportive environment 11 Action planning Personal learning summary and action plan

This intensive one-day IACCM-approved programme helps participants develop the skills, knowledge and competencies required to plan for and carry out effective negotiations in a range of different environments. By the end of the programme participants will be able to: Understand the basic concepts of negotiation and how it adds value to the organisation Recognise the stages of negotiation and the skills required at each stage Make use of tried-and-tested negotiation planning tools Apply a range of negotiation tools and techniques to support the organisation in obtaining value for money, quality and fit-for-purpose outcomes Set negotiation objectives Appreciate the importance of interpersonal skills in maximising the opportunities for reaching win/win agreements 1 Welcome Introductions Aims and objectives Plan for the day 2 Why negotiate? Understanding the negotiation context Negotiating with suppliers Negotiating with stakeholders 3 Understanding the process The phases of negotiation and what to do in each phase Before During After 4 Planning Appreciating the importance of planning Different approaches Identifying the key variables Setting objectives for each of them Practical negotiation planning exercise 5 Doing The key skills required, Communication Numeracy empathy Applying these skills in a role play: practical exercise 6 Close Review of key learning points Personal action planning

Do you want to learn how to create strategic plans and conduct marketing analyses for your enterprise? If the answer is yes, you have come to the right place. The Marketing Strategic Planning and Analysis course will give you an overview of strategic planning for marketing. You will discover different approaches to strategic marketing analysis, including internal and external analysis. You will learn to use market segmentation as well as targeting and positioning. Through this course, you will achieve great expertise in different approaches to customer and competitor analysis. So, enrol now and assist your enterprise in determining its future vision, goals and objectives. Learning Outcomes: Learn about strategic planning, its significance, its method, and the function of marketing. Possess the ability to create a strategic plan, and establish goals and objectives. Discover the common obstacles that may arise and how to properly plan for marketing. Learn how to do consumer, competitive, and strategic analyses. Explore the distinction between internal and external analysis. Determine the principles behind market segmentation, market targeting, and product positioning. Understand the elements that affect consumer behaviour and how to do a customer analysis. Learn how to create strategies by doing a competitive analysis. What will Make You Stand Out? On completion of this Marketing Strategic Planning and Analysis online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Marketing Strategic Planning and Analysis Module 1: An Introduction to Strategic Planning Module 2: Development of a Strategic Plan Module 3: Strategic Planning for Marketing Module 4: Strategic and Marketing Analysis Module 5: Internal Analysis Module 6: External Analysis Module 7: Market Segmentation, Targeting and Positioning Module 8: Approaches to Customer Analysis Module 9: Approaches to Competitor Analysis Show off your new skills with a certificate of completion. After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Marketing Strategic Planning and Analysis course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Marketing Strategic Planning and Analysis course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Marketing Strategic Planning and Analysis course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Accounting for Nonprofit Organisations. This Accounting for Nonprofit Organisations is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Accounting for Nonprofit Organisations course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch Accounting for Nonprofit Organisations course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying Accounting for Nonprofit Organisations career, then enrol in our course today! What will make you stand out? On completion of this Accounting for Nonprofit Organisations online course, you will gain: After successfully completing the Accounting for Nonprofit Organisations Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of Accounting for Nonprofit Organisations learning materials. The course online test with immediate results Enroling in the Course has no additional costs. You can study and complete the course at your own pace. Study for the Accounting for Nonprofit Organisations course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Accounting for Nonprofit Organisations is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this Accounting for Nonprofit Organisations just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Accounting for Nonprofit Organisations and explore the key topics such as: Accounting for Nonprofit Organisations Module 01: The Concept of Charity Accounting Module 02: Accounting Standards, Policies, Concepts and Principles Module 03: Fund Accounting Module 04: Charity Reporting and Accounts Module 05: Trustees' Annual Report Module 06: Balance Sheet Module 07: Statement of Financial Activities Module 08: Understanding the Income Streams and Expenditure of Charity Module 09: Statement of Cash Flows Module 10: Taxation for Charities and External Scrutiny Module 11: Things to Look Out for in Post Covid Situation Therefore, reinforce your knowledge and furnish your skills by enroling in our Accounting for Nonprofit Organisations course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion When you have finished all of the course lectures, a digital certificate will be available for download. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Accounting for Nonprofit Organisations Course the Right Option for You? This Accounting for Nonprofit Organisations course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this course. This Accounting for Nonprofit Organisations course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. You should enrol in this course if you: Aspire to understand Accounting for Nonprofit Organisations better. Already working on Accounting for Nonprofit Organisations and eager to learn more. Is a student pursuing a relevant field of study? Trying to get a job in Accounting for Nonprofit Organisations-related fields. Requirements Without any formal requirements, you can delightfully enrol in this Accounting for Nonprofit Organisations course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Accounting for Nonprofit Organisations course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas. Certificates CPD Quality Standard Certificate Digital certificate - Included Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed CPD Quality Standard Hardcopy Certificate Hard copy certificate - £9.99

All in One Bundle Special Discount Offer Are you looking to enhance your Biomedical Science Analyst skills? If yes, then you have come to the right place. Our comprehensive courses on Biomedical Science Analyst will assist you in producing the best possible outcome by learning the Biomedical Science Analyst skills. CPD Accredited courses you will get: Course 01: Biomedical Science Course 02: Time Management Skills Course 03: Office Skills The Biomedical Science Analyst bundle is for those who want to be successful. In the Biomedical Science Analyst bundle, you will learn the essential knowledge needed to become well versed in Biomedical Science Analyst . Our Biomedical Science Analyst bundle starts with the basics of Biomedical Science Analyst and gradually progresses towards advanced topics. Therefore, each lesson of this Biomedical Science Analyst is intuitive and easy to understand. Why would you choose the Biomedical Science Analyst course from Compliance Central: Lifetime access to Biomedical Science Analyst courses materials Full tutor support is available from Monday to Friday with the Biomedical Science Analyst course Learn Biomedical Science Analyst skills at your own pace from the comfort of your home Gain a complete understanding of Biomedical Science Analyst course Accessible, informative Biomedical Science Analyst learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Biomedical Science Analyst bundle Study Biomedical Science Analyst in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Biomedical Science Analyst Course Improve your chance of gaining in demand skills and better earning potential by completing the Biomedical Science Analyst Curriculum of Course 01: Biomedical Science Module 01: Introduction to Biomedical Science Module 02: Genetics and Biochemistry Module 03: Microbiology and Cell Biology Module 04: Biochemical Engineering and Enzyme Discovery Module 05:Toxicology, Pharmaceuticals and Fine Chemicals Module 06: Systems and Synthetic Biology Module 07: Global Health Challenges Curriculum of Course 02: Time Management Skills Module 01: Importance and Benefits of Time Management Module 02: Assess Your Current Work Practice Module 03: Identifying the Priorities Module 04: Say 'No' to Procrastination Module 05: Set Your Goals Module 06: Plan the Work Module 07: Work the Plan Module 08: Effective Time Management Techniques Module 09: Combat the Time Wasters Module 10: Time Management for Creative Work Module 11: The Art of Anticipating Module 12: Avoid Time Leaks Curriculum of Course 03: Office Skills Module 01: Core Office Skills Module 02: Self-Management Module 03: Organizing and Planning (i) Module 04: Organizing and Planning (ii) Module 05: Rapport Building CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Biomedical Science Analyst bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Biomedical Science Analyst. It is also great for professionals who are already working in Biomedical Science Analyst and want to get promoted at work. Requirements To enrol in this Biomedical Science Analyst course, all you need is a basic understanding of the English Language and an internet connection. Career path The Biomedical Science Analyst course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Biomedical Science Analyst. Certificates 3 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Bookkeeping skills? If yes, then you have come to the right place. Our comprehensive course on Bookkeeping will assist you in producing the best possible outcome by mastering Bookkeeping skills. The Bookkeeping course is for those who want to be successful. In the Bookkeeping course, you will learn the essential knowledge needed to become well versed in Bookkeeping. Our Bookkeeping course starts with the basics of Bookkeeping and gradually progresses towards advanced topics. Therefore, each lesson in this Bookkeeping course is intuitive and easy to understand. Why would you choose the Bookkeeping: Lifetime access to Bookkeeping course materials Full tutor support is available from Monday to Friday with the Bookkeeping course Learn Bookkeeping skills at your own pace from the comfort of your home Gain a complete understanding of Bookkeeping Accessible, informative Bookkeeping modules designed by experts Get 24/7 help or advice from our email and live chat teams with Bookkeeping course Study Bookkeeping in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Bookkeeping course Advanced Diploma in Xero Accounting and Bookkeeping at QLS Level 7 Curruculum Introduction Getting Started Invoices and Sales Bills and Purchases Bank Accounts Products and Services Fixed Assets Payroll VAT Returns Resources Assignment Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £129 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Bookkeeping course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Bookkeeping. It is also great for professionals who are already working in Bookkeeping and want to get promoted at work. Requirements To enrol in this Bookkeeping course, all you need is a basic understanding of the English Language and an internet connection. Career path The Bookkeeping course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Bookkeeping. Bookkeeper: £20K to £35K per year Accounts Assistant: £18K to £30K per year Payroll Administrator: £20K to £40K per year Assistant Management Accountant: £25K to £45K per year Accounts Payable/Receivable Clerk: £18K to £35K per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: £4.99 Outside the UK: £9.99 CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - £129 Delivery Charge: Inside the UK: Free Outside the UK: £9.99

Telephone Skills Online Phone etiquette is an extremely important skill to have in an employee's skill-set. Good communication both inside and outside of the office can be facilitated by having proper telephone etiquette. In any challenging situation, it can be a unique way for you to show confidence. With proper telephone etiquette training, these and other situations can be managed more easily. Through this Telephone Skills course, you will develop better telephone communication skills. This Telephone Skills course covers various aspects of the telephone etiquette, using appropriate phone language, removing phone distractions, inbound calls, outbound calls, handling rude or angry callers, handling interoffice calls, handling voice mail messages, methods of training staff, correcting poor telephone etiquette and much more. Learning Outcomes After completing this Telephone Skills course, you will be able to: Understand various aspects of phone etiquette Know how to use proper phone language Know how to handle inbound and outbound calls Know how to eliminate phone distractions Know how to handle rude or angry callers and much more. Why Choose Telephone Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Food Allergen Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Food Allergen Training course. 24/7 support via live chat, phone call or email. Courses are included in this Telephone Skills Bundle Course Course 01: Level 2 Customer Service Course Course 02: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Telephone Skills course] Course Curriculum of the Telephone Skills Module 01: Aspects of Phone Etiquette Module 02: Using Proper Phone Language Module 03: Eliminate Phone Distractions Module 04: Inbound Calls Module 05: Outbound Calls Module 06: Handling Rude or Angry Callers Module 07: Handling Interoffice Calls Module 08: Handling Voicemail Messages Module 09: Methods of Training Employees Module 10: Correcting Poor Telephone Etiquette Module 11: Wrapping Up Assessment Method of Telephone Skills After completing each module of the Telephone Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Telephone Skills After completing the MCQ/Assignment assessment for this Telephone Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Telephone Skills This Telephone Skills course is ideal for those who want to develop their telephone skills. Requirements Telephone Skills There are no specific requirements for this Telephone Skills Course because it does not require any advanced knowledge or skills. Career path Telephone Skills After completing this Telephone Skills course, you may be able to pursue a variety of promising career opportunities.

In today's data-driven world, the demand for skilled analysts is rising. Our Intelligence Analyst Certification course provides the knowledge and expertise to succeed in this critical field. With eight modules covering essential topics, this Intelligence Analyst course equips you with the theoretical foundations needed to excel as an intelligence analyst. Statistics reveal an increasing demand for skilled intelligence analysts in both the public and private sectors. In a complex world, gathering, analysing, and interpreting information is crucial for informed decision-making and safeguarding national security. Enrolling in our Intelligence Analyst Certification course positions you for a rewarding and impactful career in this Intelligence Analyst field. Learning Outcomes: By completing this Intelligence Analyst course, you will be able to: Define the role and principles of intelligence analysis, including its purpose, scope, and ethics, with our Intelligence Analyst course Understand its historical context and importance in modern security settings with our Intelligence Analyst course Use the intelligence cycle to effectively gather, evaluate, analyse, and share intelligence with our Intelligence Analyst course Apply critical thinking and structured techniques to interpret complex information accurately through our Intelligence Analyst course Follow best practices in intelligence analysis, including data collection, source evaluation, and report synthesis. Consider legal and ethical aspects such as privacy, data protection, and responsible intelligence use. "Intelligence Analyst Certification" Our comprehensive Intelligence Analyst Certification course covers eight modules essential for success in this field. You'll learn to define intelligence analysis and understand its development and the intelligence cycle. Gain critical thinking skills, and master the analysis process and best practices. Explore intelligence's role in national security, legal issues, and ethics. Finally, discover your responsibilities and functions as an analyst. Start your journey towards becoming a skilled intelligence analyst today. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Defining Intelligence Analysis 17:29 1: Defining Intelligence Analysis Preview 17:29 Module 02: Development of Intelligence Analysis 18:04 2: Development of Intelligence Analysis 18:04 Module 03: The Intelligence Cycle 12:19 3: The Intelligence Cycle 12:19 Module 04: Critical Thinking and Structuring 17:12 4: Critical Thinking and Structuring 17:12 Module 05: Analysis Process and Best Practice 25:15 5: Analysis Process and Best Practice 25:15 Module 06: Intelligence and National Security 17:02 6: Intelligence and National Security 17:02 Module 07: Legal Issues and Ethics 17:40 7: Legal Issues and Ethics 17:40 Module 08: Your Role, Responsibilities, and Functions as an Analyst 21:28 8: Your Role, Responsibilities, and Functions as an Analyst 21:28 Who is this course for? The target audience for the Intelligence Analyst Certification course is: Aspiring intelligence analysts seeking theoretical knowledge. Law enforcement professionals who are eager to deepen their understanding of intelligence. Students of political science or international relations who are aiming to expand their career horizons. Policymakers who are looking to leverage intelligence in strategic decision-making. Requirements There is no formal qualification for Intelligence Analyst Certification. Anyone from any background can enrol in this Intelligence Analyst Certification. Career path Some career paths related to this Intelligence Analyst Certification in the UK are: Intelligence Analyst National Security Analyst Law Enforcement Intelligence Officer Corporate Intelligence Consultant Political Risk Analyst Counterterrorism Analyst The average salary for these roles is £28K to £70k per year.