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Course Overview: Are you ready to embark on a journey into the dynamic world of IT support? Our comprehensive "IT Support Technician Training" course will equip you with the knowledge and skills needed to thrive in this ever-evolving industry.  According to recent statistics, the IT support field is projected to grow by a staggering 10% over the next decade, offering exciting opportunities. As businesses and individuals rely on technology for everyday operations, the need for adept IT professionals becomes increasingly evident. With a curriculum from the fundamentals of computing devices to troubleshooting complex IT issues, this course is your gateway to a rewarding and high-paying profession.  Enroll now and unlock a world of IT support opportunities! Join the ranks of skilled professionals making a difference in the digital age.  Key Features of the Course: CPD Certified Course Uninterrupted 24/7 Learning Assistance Rich, insightful, and easily digestible learning materials Who is This Course For? This IT Support Technician Training course is for anyone who wants to learn the skills they need to be an IT support technician. Learning Outcome From this IT Support Technician Training, you will learn: Comprehensive knowledge of computer systems and their respective networks. How to professionally set up and configure various computing devices. Efficient and systematic file and data management. Advanced strategies for IT threat mitigation and computer maintenance. Essential techniques for troubleshooting computer-related issues. Introduction and in-depth exploration of databases. Fundamentals of programming, facilitating a smooth transition into software development. Why Enrol in This Course: Gain unparalleled IT mastery with a top-reviewed curriculum, constantly updated to match the dynamic technological landscape. Learn today's most coveted skills, future-proofing your career. Requirements: Basic computer familiarity; no prior technical expertise is essential. Career Path: IT Support Specialist - £26,000 System Administrator - £35,000 Network Engineer - £40,000 Database Administrator - £42,000 IT Consultant - £52,000 Cloud Solutions Architect - £60,000 Cybersecurity Analyst - £45,000 Certification: Upon completing the IT Support Technician Training, you will be awarded a CPD certificate. Employers across the UK recognise this qualification and can help you advance your career in IT support. FAQ What qualifications do I need for an IT technician? You typically need a high school diploma or equivalent for an IT technician. Many companies also want you to have a relevant degree or certification. A strong understanding of computers, networks, and software is essential. On-the-job training is common too. Which course is best for IT technician? The best course for an IT technician often depends on where you want to specialise. Common choices include A+ Certification by CompTIA and Cisco's CCNA. Both offer a good grounding in IT fundamentals. How do I start as an IT technician? To start as an IT technician, first, get your educational basics. Then, go for certifications in your interest area. It helps to gain hands-on experience through internships. Build a strong resume and apply for entry-level positions. Networking with professionals can also open doors. What is the role of IT support? IT support helps users with tech issues. They make sure systems run smoothly. They answer questions, troubleshoot problems, and maintain hardware and software. Their goal? Keep tech working for everyone. What is the role of an IT support technician? An IT support technician is a problem solver. When tech breaks, they fix it. They help users install and update software and maintain hardware. They're the go-to people for tech troubles in a company. Course Curriculum 16 sections • 64 lectures • 04:52:00 total length •The Case for Computer Literacy: 00:03:00 •Features Common to Every Computing Device: 00:02:00 •Common General-Purpose Computing Devices: 00:02:00 •Networks of Computing Devices: 00:04:00 •Remotely-Accessed Computer Systems: 00:04:00 •Specialized Computer Systems: 00:02:00 •Specialty I/O Devices: 00:01:00 •CPUs: 00:03:00 •Passive and Active Cooling: 00:03:00 •RAM and Active Memory: 00:05:00 •Motherboards: 00:03:00 •Power Supplies: 00:03:00 •AMA - Ask Me Anything about System Hardware: 00:07:00 •Ports and Connectors: 00:03:00 •General Use I/O Devices: 00:02:00 •AMA - Ask Me Anything about I/O, Ports and Peripherals: 00:07:00 •Basics of Binary: 00:04:00 •Storage Technologies: 00:04:00 •Mass Storage Variation: 00:03:00 •AMA - Ask Me Anything about Data Storage and Sharing: 00:07:00 •Operating System Functions: 00:04:00 •Operating System Interfaces: 00:05:00 •AMA - Ask Me Anything about Understanding OS's: 00:05:00 •Preparing the Work Area: 00:02:00 •Setting up a Desktop PC: 00:01:00 •Completing PC Setup: 00:04:00 •AMA - Ask Me Anything about Setting up and Configuring a PC: 00:09:00 •Personalizing a Tablet: 00:08:00 •AMA - Ask Me Anything about Mobile Devices Part 1: 00:07:00 •AMA - Ask Me Anything about Mobile Devices Part 2: 00:07:00 •File Management Tools: 00:02:00 •File Manipulation: 00:06:00 •Backups: 00:03:00 •AMA - Ask Me Anything about Managing Files: 00:08:00 •Walking Survey of Applications: 00:03:00 •Managing Applications: 00:03:00 •Applications and Extensions: 00:04:00 •AMA - Ask Me Anything about Working with Applications: 00:07:00 •Wi-Fi Setup: 00:06:00 •Going High Speed: 00:03:00 •Setting Up and Sharing Printers: 00:05:00 •AMA - Ask Me Anything about Networks and Internet Connectivity Part 1: 00:07:00 •AMA - Ask Me Anything about Networks and Internet Connectivity Part 2: 00:05:00 •Physical Security: 00:05:00 •Dealing with Malware: 00:03:00 •Password Management: 00:03:00 •Clickworthy: 00:03:00 •Perils of Public Internet: 00:02:00 •AMA - Ask Me Anything about IT Threat Mitigation Part 1: 00:07:00 •AMA - Ask Me Anything about IT Threat Mitigation Part 2: 00:08:00 •Power Management: 00:02:00 •Cleaning and Maintaining Computers: 00:02:00 •Trash it or Stash it?: 00:02:00 •AMA - Ask Me Anything about Computer Maintenance and Management: 00:11:00 •Troubleshooting 101: 00:03:00 •AMA - Ask Me Anything about Troubleshooting Computers Part 1: 00:10:00 •AMA - Ask Me Anything about Troubleshooting Computers Part 2: 00:11:00 •Introduction to Databases: 00:06:00 •Database Details: 00:06:00 •AMA - Ask Me Anything about Databases: 00:06:00 •Introduction to Programming: 00:04:00 •Programming with a PBJ Sandwich: 00:08:00 •AMA - Ask Me Anything about Programming: 00:04:00 •Assignment - IT Support Technician Training: 00:00:00

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Have you heard about the importance of body language? If not, then you must know that if you are able to read and respond to body language and other expressions on an advanced level, you will be able to communicate effectively to anyone. So if you're into this, then this course is for you! Description: From early stages, we start to utilize body language to express our needs and emotions since it is the way we figure out how to get our needs and wants to be met. When we were a baby, while figuring out how to talk, we keep on using a progression of body language signs to engage, have our needs fulfilled or demonstrate a feeling we are feeling that we are not yet ready to express verbally so our guardians get our body language flags effectively and as we age we are more adept at keeping on refining the ability of utilizing body language. In any case, when our body language signals go unnoticed as a baby or all through youth, in adulthood the utilization of body language regularly goes to the wayside. If ever you can't get the subtleties of the body language somebody is giving, the message you might be getting verbally could be very not the same as what they proposed on it being. The more you attempt to utilize and figure out how to get on body language signs, the better you will understand it. This course is also designed for you to be able to understand more about the different types of body language. Who is the course for? Professionals who work in the communications industry or part of the communications and human resources department. People who are interested in learning more about communication through body language to decipher people who have a hard time in communication and expressing Entry Requirement: This course is available to all learners, of all academic backgrounds. However, a sound educational background or previous experience in communications and psychology will be an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Body Language Secrets Course is a useful qualification to possess, and would be beneficial for the following careers: Body Language Trainer Counsellors Teachers Psychologists Psychotherapists And Other Kinds of Therapists and Communication Specialists. Body Language Secrets Introduction 00:15:00 Aggressive Body Language 00:15:00 Attentive Body Language 00:15:00 Closed Body Language 00:30:00 Deceptive Body Language 00:30:00 Defensive Body Language 00:15:00 Dominant Body Language 00:15:00 Emotional Body Language 00:30:00 Evaluating Body Language 00:15:00 Greeting Body Language 00:30:00 Open Body Language 00:15:00 Relaxed Body Language 00:15:00 Power Body Language 00:15:00 Ready Body Language 00:15:00 Romantic Body Language 00:15:00 Submissive Body Language 00:15:00 Conclusion 00:15:00 Mock Exam Mock Exam- Body Language Secrets 00:20:00 Final Exam Final Exam- Body Language Secrets 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Master ISO 9001:2015 Quality Management standards. From leadership to performance evaluation, this course provides a comprehensive guide to implementing effective quality management systems in your organization.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Description Language cannot be confined within boundaries. It flies like your dream and desire. Most often you feel a deep urge to learn different language especially German when you want to spend your holiday in that place. But your lacking of German language creates a phobia that you cannot communicate with them that may be a cause your ravishment. Don't worry. You may look at German Language Level 2 course that can assist you to elevate your phobia. The course will assist you to learn language structure, effective daily used vocabularies, and common sentence structure to communicate with people based on situation. The course provides you with some logical techniques that attract you to learn German with lots of fun. It enables you to makes the exact sentences what you actually want to express in front of audience. The repetition method of practicing never let you forget your learning. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? German Language Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our German Language Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Promo video FREE 00:02:00 Introduction 00:05:00 Lesson: 01 Lesson 1a 00:03:00 Lesson 1b 00:03:00 Lesson 1c 00:05:00 Lesson 1d 00:04:00 Lesson: 02 Lesson 2a 00:04:00 Lesson 2b 00:04:00 Lesson 2c 00:03:00 Lesson 2d 00:05:00 Lesson 2e 00:04:00 Lesson 2f 00:03:00 Lesson: 03 Lesson 3a 00:03:00 Lesson 3b 00:04:00 Lesson 3c 00:03:00 Lesson 3d 00:06:00 Lesson 3e 00:04:00 Lesson 3f 00:03:00 Lesson 3g 00:03:00 Lesson: 04 Lesson 4a 00:03:00 Lesson 4b 00:03:00 Lesson 4c 00:03:00 Lesson 4d 00:03:00 Lesson 4e 00:03:00 Lesson 4f 00:03:00 Lesson 4g 00:03:00 Lesson 4h 00:03:00 Lesson 4i 00:04:00 Lesson: 05 Lesson 5a 00:04:00 Lesson 5b 00:03:00 Lesson 5c 00:03:00 Lesson 5d 00:03:00 Lesson 5e 00:03:00 Lesson 5f 00:03:00 Lesson 5g 00:03:00 Lesson 5h 00:03:00 Lesson 5i 00:03:00 Lesson 5j 00:04:00 Lesson: 06 Lesson 6a 00:03:00 Lesson 6b 00:03:00 Lesson 6c 00:03:00 Lesson 6d 00:03:00 Lesson 6e 00:03:00 Lesson 6f 00:04:00 Lesson 6g 00:04:00 Lesson: 07 Lesson 7a 00:03:00 Lesson 7b 00:03:00 Lesson 7c 00:03:00 Lesson 7d 00:03:00 Lesson 7e 00:03:00 Lesson 7f 00:03:00 Lesson 7g 00:03:00 Lesson 7h 00:03:00 Lesson 7i 00:02:00 Lesson 7j 00:03:00 Lesson: 08 Lesson 8a 00:03:00 Lesson 8b 00:03:00 Lesson 8c 00:03:00 Lesson 8d 00:03:00 Lesson 8e 00:03:00 Lesson 8f 00:03:00 Lesson 8g 00:03:00 Lesson 8h 00:03:00 Lesson 8i 00:03:00 Lesson 8j 00:03:00 Lesson 8k 00:04:00 Lesson: 09 Lesson 9a 00:03:00 Lesson 9b 00:03:00 Lesson 9c 00:04:00 Lesson 9d 00:03:00 Lesson 9e 00:03:00 Lesson 9f 00:03:00 Lesson 9g 00:05:00 Resources Resources-German Language Level 2 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages99 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Overview Psychology: Psychologist Training opens doors to a world where you can understand people better. This course gives you the tools to look at how people think, feel, and act. The UK's mental health field is growing fast, with more than 40,000 psychologists and therapists working in the NHS alone. This means there are many chances for new psychologists to find work and help others. Our course covers all the important parts of psychology.  You'll learn about how children grow up, why people do what they do, and how our brains work. We also teach you about different mental health issues and how to study human behaviour properly. By the end of the course, you'll know how to look at problems from many angles and help people with their mental health. This knowledge is useful in many jobs, not just as a psychologist. You could work in schools, hospitals, or even help businesses understand their workers better. If you like figuring out puzzles about how people tick, this course is for you. It's a chance to learn skills that can change lives and make the world a bit better. Join us to learn about the amazing science of the human mind and how you can use it to help others. In this course, you will: Understand the fundamental principles and approaches of psychology Analyse human behaviour, emotions, and cognitive processes Examine developmental stages from childhood through adulthood Explore various psychological disorders and their characteristics Apply research methods and assessments in psychological studies Evaluate ethical considerations in psychological practice and research Process of Evaluation After studying the Psychology : Psychologist course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Psychology : Psychologist course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Psychology : Psychologist is suitable for anyone aspiring to start a career in Psychology : Psychologist; even if you are new to this and have no prior knowledge on Psychology : Psychologist, this course is going to be very easy for you to understand.  And if you are already working in the Psychology : Psychologist field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Psychology : Psychologist course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Psychology : Psychologist course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Psychology : Psychologist course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Psychology : Psychologist course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Perspectives in Psychology Promo Video 00:01:00 What is Psychology 00:10:00 The Biological Approach 00:10:00 Behaviourist and Cognitive Approaches 00:10:00 Person-Centred Approaches 00:08:00 Research Methods in Psychology 00:12:00 Debates in Psychology 00:13:00 Social Psychology Social Influence: Compliance, Obedience and Conformity 00:10:00 Social Cognition 00:09:00 Applied Social Psychology 00:10:00 Cognitive Psychology and Its Applications Perception 00:10:00 Attention 00:07:00 Remembering (Memory) 00:10:00 Forgetting (Memory) 00:07:00 Language 00:10:00 Thinking (Cognition) 00:07:00 Attitudes 00:10:00 Problem-Solving and Artificial Intelligence 00:09:00 Child Development Issues in Child Development 00:05:00 Cognitive Development 00:07:00 The Development of Language and Communication 00:06:00 Social Perception (Interpersonal Perception) 00:06:00 Moral Development 00:09:00 The Psychology of Atypical (Abnormal) Behaviour The definition and Diagnosis of Atypical (Abnormal) Behaviour 00:07:00 Treatments of atypical (abnormal) behaviour 00:07:00 Emotional disorders 00:05:00 Research Methods Research Methods 00:06:00 Research Issues 00:06:00 Data Analysis 00:07:00 Thank You and Good Bye! 00:02:00