21872 Business courses delivered Online

Why Government Leaders Must Embrace Agile Agile is a pathway to innovation in many Government agencies. It is a response to challenges in Information Technology where traditional software development processes often did not yield expected results. This resulted in many projects exceeding budgets and timelines, and ignoring needed requirement changes. At its core, Agile is about priorities, placing individuals and interactions above processes and tools; working products above comprehensive documentation; customer collaboration above contract negotiation; and responding to change above following a plan. Leaders can embrace this approach to improve processing times, and coordination among development teams and users. This presentation provides practical steps on how leaders can better understand and support the innovation practices introduced by Agile. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Course Overview The comprehensive Advanced Diploma in British Sign Language (BSL) has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Advanced Diploma in British Sign Language (BSL) today, and learn from the very best the industry has to offer! This best selling Advanced Diploma in British Sign Language (BSL) has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Advanced Diploma in British Sign Language (BSL) is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Advanced Diploma in British Sign Language (BSL) is CPD-accredited, so you can be confident you're completing a quality training course which will boost your CV and enhance your career potential. The Advanced Diploma in British Sign Language (BSL) is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Advanced Diploma in British Sign Language (BSL), you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Advanced Diploma in British Sign Language (BSL) will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Advanced Diploma in British Sign Language (BSL) to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Unlock the secrets of ancient and modern healing with our comprehensive massage therapy training. Imagine being able to provide unparalleled relaxation and rejuvenation, using time-honoured techniques blended with contemporary practices. Our meticulously crafted programme delves into the intricacies of the human body, from the complex interplay of tissues and organs to the vital neuromuscular systems. With our expert guidance, you will master the art of creating a tranquil, restorative experience, tailored to the unique needs of each individual. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Equip yourself with the knowledge and tools to transform lives. Our training covers everything from the essential equipment to the most effective massage techniques. You'll learn how to execute a full body massage with precision and grace, incorporating elements of Swedish and LomiLomi methods. This journey will empower you to bring harmony and well-being to those you touch, making a profound impact on their health and happiness. Join us and become a conduit for peace and wellness, skillfully blending tradition and innovation in every session. Course Curriculum Module 01: Introduction To Massage Therapy Module 02: Tissues, Organs, & Neuromuscular Systems Module 03: Equipment Module 04: Techniques Module 05: Full Body Massage Module 06: Swedish Massage Module 07: LomiLomi Massage Learning Outcomes: Identify tissues, organs, and neuromuscular systems relevant to massage therapy. Demonstrate proficiency in using massage therapy equipment effectively. Apply various massage techniques to address specific client needs. Perform a full body massage with skill and precision. Execute Swedish massage techniques to promote relaxation and wellness. Master the art of LomiLomi massage for holistic healing experiences. CPD 10 CPD hours / points Accredited by CPD Quality Standards Full Body Massage Training 1:10:58 1: Module 01: Introduction To Massage Therapy 07:13 2: Module 02: Tissues, Organs, & Neuromuscular Systems 22:37 3: Module 03: Equipment 11:06 4: Module 04: Techniques 04:42 5: Module 05: Full Body Massage 08:09 6: Module 06: Swedish Massage 08:46 7: Module 07: LomiLomi Massage 07:25 8: CPD Certificate - Free 01:00 Who is this course for? Individuals seeking comprehensive training in massage therapy techniques. Spa and wellness enthusiasts looking to enhance their skillset. Healthcare professionals interested in expanding their holistic therapy repertoire. Fitness trainers aiming to incorporate massage therapy into client sessions. Those passionate about promoting relaxation and holistic well-being. Career path Massage Therapist Spa Therapist Wellness Centre Masseuse Sports Massage Therapist Beauty Salon Masseur Self-Employed Massage Practitioner Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you looking to enhance your Agile Project Management skills? If yes, then you have come to the right place. Our comprehensive course on Agile Project Management will assist you in producing the best possible outcome by mastering the Agile Project Management skills. The Agile Project Management course is for those who want to be successful. In the Agile Project Management course, you will learn the essential knowledge needed to become well versed in Agile Project Management. Our Agile Project Management course starts with the basics of Agile Project Management and gradually progresses towards advanced topics. Therefore, each lesson of this Agile Project Management course is intuitive and easy to understand. Why would you choose the Agile Project Management course from Compliance Central: Lifetime access to Agile Project Management course materials Full tutor support is available from Monday to Friday with the Agile Project Management course Learn Agile Project Management skills at your own pace from the comfort of your home Gain a complete understanding of Agile Project Management course Accessible, informative Agile Project Management learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Agile Project Management bundle Study Agile Project Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Agile Project Management Course Improve your chance of gaining in demand skills and better earning potential by completing the Agile Project Management Agile Project Management Curriculum Breakdown of the Agile Project Management Course Introduction Basic concepts Traditional Project Management Agile Project Management Which way to go: Traditional or Agile? The Skeleton and Heart of Scrum Let's Simulate a Project! [Initiation] Guaranteeing Project Success Since its Kickoff [Planning] Plan to Deliver Value [Execution] Managing the Execution [Inspection and Adaptation] Closing and Validation and Sprint [Closure] Closing a Project [EXTRA] Getting certified! [Bonus Course 1] Crash Course on Leadership [Bonus Course 2] Crash Course on Negotiation [Bonus Course 3] Crash Course on Productivity CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Agile Project Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Agile Project Management. It is also great for professionals who are already working in Agile Project Management and want to get promoted at work. Requirements To enrol in this Agile Project Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Agile Project Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Agile Project Management. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each

Before you can effective lead others, you must first lead yourself. This 12 module program will help you develop in the following areas: Self Knowledge & Emotional Intelligence Identifying your strengths and building on them Values and Personal Mission Statement Self-motivation and personal goals Taking personal responsibility Discovering your purpose Authentic leadership and influencing others

Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included

Achieve financial freedom and stability with our comprehensive Personal Financial Management course. From budgeting to investing, explore essential tools and strategies for effective personal financial planning in the UK context. Arm yourself with the skills you need to manage money, build wealth, and secure your financial future.

Understand what diversity and inclusion is and how to manage it affectively in the workplace. Course overview Duration: 1 day (6.5 hours) Diversity and Inclusion in the workplace will help you develop an understanding of why diversity and inclusion is important to a business, what it is and how individuals and teams can work effectively together and harness the power that comes from valuing diversity and promoting inclusion. Objectives  By the end of the course you will be able to: Describe why diversity and inclusion is important in teams and organisations Explain and overcome unconscious bias and other beliefs that cause exclusion and impact the workplace Recognise your own diversity and understand the value of diversity and inclusion in teams Develop an Action Plan to create an inclusive work climate Content Understand Diversity and Inclusion What the Equality Act 2010 says about diversity Understanding protected characteristics Learn how to create an optimum climate to unlock the power of a diverse teams Understanding Yourself and Unconscious Bias Identify your own unique characteristics and how these could impact your performance Examine self-limiting beliefs and how these can impact personal performance Experience how unconscious bias impacts our information gathering, problem solving, judgement and decision making Creating a Diverse and Inclusive Team Climate Understand the importance of respect, the role of trust and what valuing diversity really means Apply the ABC Model to the creation of a diverse climate:Awareness – be alert, self-aware and aware of othersBoundaries – understand how things can go wrong when working with others: boundaries, banter and bullyingCoaching – learn listening and coaching skills to promote inclusion Create an achievable, personal action plan that can be applied immediately in the workplace to improve diversity, promote teaming and create an inclusive work climate

In this course, you'll learn the Ruby programming language from absolute beginner to advanced - in no time at all!

Unleash your creativity with our Creative Writing course. Learn content writing, copywriting for SEO and sales, storytelling, and persuasive techniques.