114 Business Relationship Management (BRM) courses delivered Online

Master the art of Stakeholder Management with our comprehensive training program. Whether you're a project manager, business analyst, or aspiring leader, understanding and effectively engaging with stakeholders is crucial for organizational success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Stakeholder Management Training course, learners will gain essential skills to effectively handle relationships with stakeholders. They will understand the importance of identifying and analyzing stakeholders, learning how to map their interests and influence. Building strong relationships through effective communication and engagement strategies will be emphasized, enabling learners to foster trust and cooperation. They will also learn techniques to manage conflicts that may arise with stakeholders, ensuring smoother project implementation and outcomes. The course covers various stakeholder theories, providing insights into different perspectives and approaches to stakeholder management. Learners will develop the ability to monitor and evaluate stakeholder engagement efforts, helping them adjust strategies for better outcomes. Overall, the course equips learners with practical tools and knowledge to navigate complex stakeholder relationships in a business environment effectively. Course Curriculum Module 01: Introducing Stakeholder Management Module 02: Stakeholder Mapping Module 03: Building Strong Business Relationships With Stakeholders Module 04: Stakeholder Engagement Module 05: Managing Stakeholder Conflict Module 06: Stakeholder Theories Module 07: Monitoring and Evaluating the Engagement Module 08: Stakeholder Engagement Through Effective Communication Learning Outcomes Understand Stakeholder Management principles and their significance in organisations. Apply Stakeholder Mapping techniques to identify key stakeholders effectively. Develop strategies for building and maintaining strong stakeholder relationships. Implement methods for engaging stakeholders in business decision-making processes. Manage and resolve conflicts that may arise with stakeholders effectively. Evaluate Stakeholder Engagement initiatives using appropriate monitoring and evaluation methods. CPD 10 CPD hours / points Accredited by CPD Quality Standards Stakeholder Management Training 1:19:44 1: Module 01: Introducing Stakeholder Management 07:57 2: Module 02: Stakeholder Mapping 08:42 3: Module 03: Building Strong Business Relationships With Stakeholders 07:55 4: Module 04: Stakeholder Engagement 09:07 5: Module 05: Managing Stakeholder Conflict 11:16 6: Module 06: Stakeholder Theories 10:15 7: Module 07: Monitoring and Evaluating the Engagement 08:39 8: Module 08: Stakeholder Engagement Through Effective Communication 13:53 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? Project managers Business analysts Marketing professionals Operations managers Strategic planners Career path Business Development Manager Public Relations Officer Corporate Communications Specialist Government Relations Manager Customer Relationship Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Accredited by CPD QS | Interactive Lessons | Tutor Support included | Special Price

Are you looking to enhance your stakeholder management skills? If yes, then you have come to the right place. Our comprehensive course on stakeholder management will assist you in producing the best possible outcome by mastering the stakeholder management skills. The stakeholder management course is for those who want to be successful. In the stakeholder management course, you will learn the essential knowledge needed to become well versed in . Our stakeholder management course starts with the basics of stakeholder management and gradually progresses towards advanced topics. Therefore, each lesson of this stakeholder management course is intuitive and easy to understand. Why would you choose the stakeholder management course from Compliance Central: Lifetime access to stakeholder management course materials Full tutor support is available from Monday to Friday with the stakeholder management course Learn stakeholder management skills at your own pace from the comfort of your home Gain a complete understanding of stakeholder management course Accessible, informative stakeholder management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Study stakeholder management in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your stakeholder management course Stakeholder Management Curriculum Breakdown of the stakeholder management Course Module 01: Introducing Stakeholder Management Module 02: Stakeholder Theories Module 03: Stakeholder Mapping Module 04: Building Strong Business Relationships With Stakeholders Module 05: Stakeholder Engagement Module 06: Stakeholder Engagement Through Effective Communication Module 07: Monitoring and Evaluating the Engagement Module 08: Managing Stakeholder Conflict CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The stakeholder management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Stakeholder Management . It is also great for professionals who are already working in stakeholder management and want to get promoted at work. Requirements To enrol in this stakeholder management course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Stakeholder Management, such as- Stakeholder Engagement Stakeholder Insight Manager Stakeholder Engagement Officer Stakeholder Executive Industry Relations Manager Certificates CDP Accerdited PDF Certificate Digital certificate - Included Get a CPD accredited PDF certificate for Free. CDP Accerdited Hardcopy Certificate Hard copy certificate - £10.79 Get a CPD accredited Hardcopy certificate for Free. Delivery Charge: Inside the UK: Free Outside the UK: £9.99

Through video lessons, PDF handouts, mock exams and online assessment, you will gain a complete understanding of the role of a business administrator in a modern office environment. Upon completion, you will earn a CPD accredited qualification as proof of your skills. The course begins with the basics of office admin work, including interpersonal communication, time management and being a successful influencer, before moving onto the specifics of business finance management, payroll, and recruitment. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Advanced Diploma in Business Administration is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Contents Module 01: Business Administration Module 02: Management of Business Module 03: Functions, Nature and Levels of Management Module 04: Characteristics of Professional Managers Module 05: Business Process Management Module 06: Different Phases of Business Process Lifecycle Module 07: The Monitoring and Optimising Phase of Business Management Module 08: Project Management Module 09: Marketing, Sales and Negotiation Module 10: Leadership and Critical Thinking Module 11: Business Relationship and Change Management Module 12: Human Resource Management Module 13: Risk Management Module 14: Business Communications and Report Writing Module 15: Accounting and Financial Management Module 16: Payroll Management and Career Opportunity

Taking a Professional Business Etiquette course is crucial in today's competitive world of business. Business etiquette encompasses various aspects like communication skills, e-communication etiquette, meeting protocols, and cross-cultural understanding, all of which are essential in creating a favorable professional image. In a dynamic business environment, knowing how to conduct oneself with professionalism can significantly enhance career prospects. Employers in the UK place a premium on candidates who demonstrate polished business etiquette, often translating into better job opportunities and higher salaries. According to recent trends, the demand for professionals with adept business etiquette skills is on the rise, with a noticeable increase in job openings by 15% annually. Mastering these nuances not only boosts confidence in daily interactions but also fosters smoother collaboration and negotiation, ultimately contributing to personal and organizational success in the business sector. Key Features: CPD Certified Professional Business Etiquette Course Free Certificate from Reed CIQ Approved Professional Business Etiquette Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Basics of Business Etiquette Module 02: Communication Skills Module 03: e-Communication Etiquette Module 04: Meeting and Interview Etiquette Module 05: Internal and External Etiquettes Module 06: Cross-Cultural Learning Outcomes: Master fundamental business etiquette principles for professional success. Hone effective communication skills to convey messages with clarity and impact. Navigate the digital space gracefully with e-communication etiquette expertise. Perfect meeting and interview etiquette, leaving a lasting positive impression. Excel in internal and external etiquettes, building strong, lasting connections. Cultivate cross-cultural competence for seamless global business interactions. CPD 10 CPD hours / points Accredited by CPD Quality Standards Professional Business Etiquette 1:22:16 1: Module 1: Basics of Business Etiquette Preview 11:17 2: Module 2: Communication Skills 14:50 3: Module 3: e-Communication Etiquette 12:25 4: Module 4: Meeting and Interview Etiquette 16:47 5: Module 5: Internal and External Etiquettes 12:25 6: Module 6: Cross-Cultural 13:32 7: CPD Certificate - Free 01:00 Who is this course for? This Professional Business Etiquette course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Professional Business Etiquette. Moreover, this course is ideal for: Business professionals aiming to enhance their workplace conduct. Entrepreneurs seeking to establish and maintain fruitful business relationships. Recent graduates entering the corporate world and keen on making a mark. Sales and marketing professionals aiming to build a positive brand image. Anyone looking to thrive in the interconnected global business landscape. Requirements There are no requirements needed to enrol into this Professional Business Etiquette course. We welcome individuals from all backgrounds and levels of experience to enrol into this Professional Business Etiquette course. Career path After finishing this Professional Business Etiquette course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Professional Business Etiquette are: HR Manager - £35K to 60K/year. Sales Executive - £25K to 50K/year. Marketing Coordinator - £22K to 40K/year. Executive Assistant - £25K to 45K/year. Customer Relations Manager - £30K to 55K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Elevate your career and job prospects with our Sales and Marketing with Negotiation Skills Level 5 Diploma. Aspiring to climb the corporate ladder? Are you keen on boosting your selling figures? From boutique firms to multinational conglomerates, the demand for skilled professionals in Sales and Marketing has never been greater. With our comprehensive Level 5 Diploma, you'll be ideally placed to tap into this burgeoning market. The course begins with a robust introduction to selling, setting the stage for in-depth selling Growth and Hypnosis modules. Learn how to deliver captivating Presentations and comprehend the synergies and complexities between Sales and Marketing. We've handpicked modules that focus on the nitty-gritty, like dealing with customers and handling objections, to ensure you're battle-ready for the real world of Sales and Marketing. On top of that, we've packed in proven tips and tricks that can skyrocket your selling figures. Equip yourself with the ultimate toolkit in Sales and Marketing. Seize this chance to make Sales and Marketing your stepping stone to an illustrious career. This isn't just a course; it's your passport to becoming a master in this sector. Learning Outcomes Grasp fundamental Sales and Marketing principles and methodologies. Hone skills to craft and deliver engaging selling pitches. Harness advanced techniques in Sales and Marketing negotiations, ensuring win-win outcomes while preserving business relationships. Enhance communication abilities to foster trust in transactions. Learn strategies to address and overcome customer objections. Apply Sales and Marketing theories in real-world scenarios, utilising tips and tricks from the course to enhance performance and drive business growth. The Sales and Marketing with Negotiation Skills Level 5 Diploma offers a comprehensive training package to equip you for a rewarding career in this sector. The course is divided into 11 key modules, each designed to tackle a specific area vital to mastering the world of Sales and Marketing. The journey begins with an Introduction to Selling, laying the groundwork for what follows. It moves on to selling Growth, offering strategies to scale business operations, and delves into the psychological aspects of selling Hypnosis. Other modules, such as selling Presentation and Communication Skills, focus on perfecting your pitch and client interaction. Critical modules like Leverage and Limitations and Sales Negotiations dive deep into strategic parts of Sales and Marketing, teaching you how to maximise gains while being aware of potential pitfalls. By arriving at modules concerning Dealing with Customers and Handling Objections, you'll be well-prepared to face real-world challenges in Sales and Marketing. The course concludes with Tips and Tricks for Sale, arming you with practical advice to elevate your Sales and Marketing career. Enrol now to transform yourself into a Sales and Marketing professional. Show off your new skills with a certificate of completion Hardcopy: Hardcopy Certificate: £9.99 (FREE UK Delivery) Hardcopy Transcript: £9.99 CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Sales 13:23 1: Introduction to Sales Preview 13:23 Module 02: Sales Growth 14:35 2: Sales Growth 14:35 Module 03: Sales Hypnosis 12:00 3: Sales Hypnosis 12:00 Module 04: Sales Presentation 11:24 4: Sales Presentation 11:24 Module 05: Sales and Marketing 16:44 5: Sales and Marketing 16:44 Module 06: Leverage and Limitations 09:23 6: Leverage and Limitations 09:23 Module 07: Communication Skills 13:13 7: Communication Skills 13:13 Module 08: Negotiations 17:07 8: Sales Negotiations 17:07 Module 09: Dealing with Customers 14:59 9: Dealing with Customers 14:59 Module 10: Handling Objections 10:57 10: Handling Objections 10:57 Module 11: Tips and Tricks for Sale 11:36 11: Tips and Tricks for Sale 11:36 Get your CPD Certificate 01:00 12: Get your CPD Certificate 01:00 PDF Who is this course for? This Sales and Marketing with Negotiation Skills course is perfect for: Aspiring Salespersons: Those keen on entering the Sales and Marketing domain. Established Salespeople: Professionals aiming to refine skills. Business Owners: Entrepreneurs wishing to boost their strategies. Marketing Executives: Those wanting a synergised sales and marketing approach. Team Leaders: Individuals looking to elevate their team's output. Career Changers: People from varied fields exploring this industry. After completing this course, anyone can later enrol in these courses: NCFE Level 3 Diploma in Skills for Business: Sales and Marketing Level 4 Diploma in Sales and Marketing Management (RQF) Level 2 Award in Underage Sales Prevention (RQF) Level 5 Certificate in Sales (RQF) Requirements Without any formal requirements, you can delightfully enrol in this Sales and Marketing with Negotiation Skills Level 5 Diploma course. Career path The aim of this exclusive Sales and Marketing with Negotiation Skills course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas: Sales Manager Sales Representative Negotiator Salesperson Sales Executive Administration Assistant

Commercial Law with Professional Business Etiquette Diploma Master the intricacies of Commercial Law with our Professional Business Etiquette Diploma. Elevate your understanding of Commercial Law to international standards. Navigate business relationships adeptly with a solid grounding in Commercial Law. Learning Outcomes: Establish principal-agent relationships in Commercial Law. Execute sale of goods compliant with Commercial Law. Navigate electronic commerce through Commercial Law frameworks. Manage payment, delivery, and acceptance within Commercial Law. Cultivate global business relationships aligned with Commercial Law. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Commercial Law with Professional Business Etiquette Diploma: Relation Between a Principal and Agent Formulate and govern principal-agent relations in accordance with Commercial Law principles. Sale of Goods Conduct the sale of goods in a manner that is fully compliant with Commercial Law guidelines. Electronic Commerce Navigate the complexities of e-commerce through the lens of Commercial Law regulations. Payment, Delivery, and Acceptance Ensure payment processes, delivery, and acceptance meet Commercial Law standards. Business Relationships Manage and sustain business relationships with a deep understanding of Commercial Law. Global Business Etiquette Adhere to global business etiquette norms while remaining compliant with Commercial Law

Level 1 Sales & Marketing with Customer Service & Negotiation Skills Embark on a career-defining journey with our Level 1 course, designed to build foundational expertise in Sales & Marketing. Deepen your understanding of Sales dynamics and Marketing strategies, complemented by exceptional Customer Service skills. Emerge as a skilled professional in Sales & Marketing, equipped with advanced negotiation techniques to excel in the competitive business landscape. Learning Outcomes: Master foundational concepts in Sales for effective Sales & Marketing. Understand the core principles of Marketing in the Sales & Marketing arena. Develop exceptional Customer Service skills for Sales success. Enhance Sales & Marketing strategies with proficient Negotiation Skills. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Sales & Marketing Level 1 Course Syllabus: 01: Basics of Sales for Sales & MarketingDelve into the key elements of Sales, understanding the sales process, techniques, and strategies essential for success in Sales & Marketing.Learn to identify customer needs and effectively present solutions. 02: Basics of Marketing in Sales & MarketingExplore fundamental Marketing concepts, including market analysis, brand management, and marketing communication, as they relate to Sales.Understand how effective Marketing strategies can drive Sales success. 03: Customer Service Excellence in Sales & MarketingAcquire skills in Customer Service, crucial for maintaining client relationships and enhancing the Sales process.Learn to address customer queries and challenges with professionalism and efficiency. 04: Negotiation Skills for Sales & Marketing ProfessionalsDevelop advanced Negotiation Skills, a vital tool for closing deals and fostering long-term business relationships in Sales & Marketing.Understand negotiation dynamics and tactics to achieve win-win outcomes.

Business Etiquette course will make you learn advanced strategies and tips to sharpen your communication skills and professional image using best etiquette practices.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will develop the skills to coach for results. You will:  Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. Identify remote customer service communication channels and apply remote customer service best practices. Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process