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586 Business Process Modeling courses

S4F20 SAP Business Processes in Management Accounting

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Application Consultant Business Analyst Business Process Owner / Team Lead / Power User Help Desk / COE Support Program / Project Manager Overview This course will prepare you to: Describe the motivation for SAP S/4HANA Enterprise Management Provide an overview of basic business processes in the main components of Financial Accounting with SAP S/4HANA Participants of this course will gain an overview of the Financial Accounting capabilities of SAP S/4HANA. You will learn how SAP S/4HANA covers the Financial Accounting related business requirements and how the fundamental business processes and tasks are executed in the system. General Ledger Accounting, Accounts Payable, Accounts Receivable, Asset Accounting and Bank Accounting and their integration are all discussed in this course. Especially if you are new to Financial Accounting in SAP S/4HANA, this course is the right starting point for you. If you plan to take the academy and certification for Financial Accounting, this course will help you to better understand the certification courses. For the actual certification, it is recommended, but not mandatory. Overview of SAP S/4HANA Providing an Overview of the SAP S/4HANA Using the SAP Fiori Front-En Overview of Financial Accounting (FI) in SAP S/4HANA Outlining Financial Accounting (FI) Components in SAP S/4HANA General Ledger (G/L) Accounting Outlining Organizational Elements in Financial Accounting (FI) Maintaining G/L Master Records Posting Transactions in the G/L Accounts Payable Maintaining Vendor Master Records Maintaining Accounts Payable Transactions Managing the Integration between Accounts Payable and Materials Management Performing Accounts Payable Closing Operations Accounts Receivable Maintaining Customer Master Records Managing Accounts Receivable Transactions Managing Customer Correspondence Creating Accounts Receivable Dispute Cases Managing the Integration between Accounts Receivable and Sales Order Management Performing Accounts Receivable Closing Operations Asset Accounting Maintaining Asset Master Records Executing Asset Transactions Executing Asset Accounting Period-End Closing Activitie Bank Accounting Maintaining Bank Accounting Master Records Managing Bank Accounting Transactions Closing Operations in General Ledger Accounting Performing General Ledger (G/L) Closing Operations Additional course details: Nexus Humans S4F20 SAP Business Processes in Management Accounting training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the S4F20 SAP Business Processes in Management Accounting course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

S4F20 SAP Business Processes in Management Accounting
Delivered OnlineFlexible Dates
Price on Enquiry

BA28 - Requirements Analysis and Use Cases

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for This course has been expressly designed for the Business Analyst, Business System Analyst, System Analyst, and/or Requirements Engineer. The Designer, Developer and Tester who are actively involved in utilizing use cases may also benefit from this workshop. Overview Employ use cases to elicit requirements, at a business, system or subsystem levelEmploy use cases to document the scope of a projectWrite use cases in a clear and unambiguous way.Model use cases with workflow diagramsPlan and divide up the project work based on your use casesManage a use case as it evolves over time and goes through many changes This course provides a strong foundation in the mechanics of use case diagramming and writing textual descriptions of use cases. In this highly interactive workshop, you will learn how to enhance and refine your use case skills, how to involve your stakeholders in the use case process, and how to develop use cases that provide valuable information to the designers and testers. Use cases that meet the needs of designers can be too technical and too detailed for other stakeholders. Use cases that satisfy business users are usually not very helpful to designers and testers. How do you satisfy these two disparate interests? And how do you handle the details like business rules, data validations and user interface specifications? Introduction Course objectives Understanding of business analysis Knowledge areas of BABOK© Guide Overview of Use Cases Describe the purpose and value of a use case approach Use case terminology Introducing a use case approach Needs Assessment Purpose of Needs Assessment Needs Assessment and use cases Defining and understanding the strategic goals and objectives Understanding the business process Identifying actors Identifying business information Analyzing locations and operations Drawing the business use case diagram Building the business architecture Defining solution options Defining System Scope Product scope/project scope System actors versus business actors Analyzing the business process model Analyzing business use cases Identifying candidate use cases Identifying scenarios Diagramming use cases Draw a use case diagram Create a use case catalog Evaluating, Prioritizing, and Packaging Use Cases Iterative nature of this work Evaluating use cases Use case priority Use case risk Use case complexity Use case dependencies Evaluate and Prioritize use cases Dividing work up between releases Packaging A process for how to perform packaging Writing the Main Success Scenario Use case descriptions Primary and secondary goals Assumptions Pre-conditions Triggers Post-conditions Scenario example Main success scenario Conditional execution Use cases and requirements Best practices for writing a use case description Writing the Other Scenarios Scenarios and flows Alternate scenarios and flows Alternate vs. basic flow Guidelines for alternate flows Exception flows Failed post conditions Write alternate and exception flows Process Modeling to Describe Use Case Flows UML© Activity Diagram Notation Sequencing activities Developing an activity diagram Facilitated sessions Draw a UML© Activity Diagram Using Advanced Diagramming Techniques Commonality Dependency Relationships Identify relationships Comparing the different relationships Developing a Requirements Specification Requirements and use cases Detailed requirements Common approaches to specifications Non-functional requirements Write non-functional requirements User interface requirements UI data descriptions Business rules Decision tables and inference rules How to document simple calculations Reporting requirements Data requirements Data accessibility requirements Traceability Course Summary Wrap-up Finding more information Additional course details: Nexus Humans BA28 - Requirements Analysis and Use Cases training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA28 - Requirements Analysis and Use Cases course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

BA28 - Requirements Analysis and Use Cases
Delivered OnlineFlexible Dates
Price on Enquiry

S4F10 SAP Business Processes in Financial Accounting in SAP S/4HANA

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Application Consultant Business Analyst Business Process Architect Business Process Owner / Team Lead / Power User Program/Project Manager Overview This course will prepare you to: Describe the motivation for SAP S/4HANA Enterprise Management Provide an overview of basic business processes in the main components of Financial Accounting with SAP S/4HANA Students will learn how SAP S/4HANA covers the Financial Accounting related business requirements and how the fundamental business processes and tasks are executed in the system. Overview of SAP S/4HANA Outlining the Motivation for SAP HANA and SAP S/4HANA Providing an Overview of the SAP S/4HANA Products and Adoption Strategies Using the SAP Fiori Front-End Overview of Financial Accounting (FI) in SAP S/4HANA Outlining Financial Accounting (FI) Components in SAP S/4HANA General Ledger (G/L) Accounting Outlining Organizational Elements in Financial Accounting (FI) Maintaining G/L Master Records Posting Transactions in the G/L Accounts Payable Maintaining Vendor Master Records Maintaining Accounts Payable Transactions Managing the Integration between Accounts Payable and Materials Management Performing Accounts Payable Closing Operations Accounts Receivable Maintaining Customer Master Records Managing Accounts Receivable Transactions Managing Customer Correspondence Creating Accounts Receivable Dispute Cases Managing the Integration between Accounts Receivable and Sales Order Management Performing Accounts Receivable Closing Operations Asset Accounting Maintaining Asset Master Records Executing Asset Transactions Executing Asset Accounting Period-End Closing Activities Bank Accounting Maintaining Bank Accounting Master Records Managing Bank Accounting Transactions Closing Operations in General Ledger Accounting Performing General Ledger (G/L) Closing Operations

S4F10 SAP Business Processes in Financial Accounting in SAP S/4HANA
Delivered OnlineFlexible Dates
Price on Enquiry

PLM300 SAP Business Processes in Plant Maintenance

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Business Process Owners/Team Leads/Power Users, Industry Specialists, and Program/Project Managers. Overview Explain Maintenance and Repair business processesExecute maintenance tasksDefine relevant organizational elements used in Plant Maintenance In this course, students learn how to describe the maintenance and repair business processes within SAP ERP. This foundation knowledge is mandatory in order for students to have the confidence to complete the subsequent configuration courses. Plant Maintenance Organization Outlining EAM Processes and SAP Solution Portfolio Outlining the SAP User Interfaces and Roles Executing Maintenance Tasks with NetWeaver Business Client (NWBC) Checking Organizational Levels in Plant Maintenance Technical Objects Checking Functional Locations Managing Equipment Checking Linear Asset Management (LAM) Assigning Bills of Material (BOMs) to Technical Objects Breakdown Maintenance Planning Breakdown Maintenance Processing a Breakdown Maintenance Order Corrective Maintenance Outlining Corrective Maintenance Processing External Services Creating Notifications of Maintenance Requirements Creating Maintenance Orders Planning of Maintenance Orders Planning of Maintenance Orders for Operation Account Assignment (OAA) Selecting Maintenance Orders Planning for Maintenance Orders Scheduling Maintenance Executing Maintenance Tasks with SAP GUI Completing Notifications and Orders Confirm and Technically Complete an Order Creating a Shift Report Refurbishment of Spare Parts Checking Prerequisites in Materials Management (MM) Refurbishing Spare Parts Internally Refurbishing Spare Parts Externally Preventive Maintenance Outlining Preventive Maintenance Checking the Maintenance Task List Creating Maintenance Plans Scheduling Maintenance Plans Project-Oriented Maintenance Outlining Project-Oriented Maintenance Supplementary Processes for SAP Enterprise Asset Management Outlining Mobile Applications for SAP Enterprise Asset Management (SAP EAM) Using Visual Enterprise Documents Describing Basic Maintenance Processing Outlining Pool Asset Management (PAM) Outlining SAP Work Clearance Management (WCM) Applying Worker Safety Report and Analysis of Information for SAP Enterprise Asset Management (EAM) Analyzing Maintenance History with the Logistic Information System (LIS) Evaluating Plant Maintenance with SAP Business Warehouse (SAP BW) Outlining Rapid Deployment Solution EAM Analytics SAP Enterprise Asset Management Customizing Implementation Outlining SAP Enterprise Asset Management Customizing Implementation

PLM300 SAP Business Processes in Plant Maintenance
Delivered OnlineFlexible Dates
Price on Enquiry

S4600 SAP Business Processes in SAP S/4HANA Sales

By Nexus Human

Duration 4 Days 24 CPD hours This course is intended for Application consultants, Business Process Owners, Project Managers, and Users Overview This course will prepare you to:Navigate in SAP S/4HANA using the SAP Fiori LaunchpadMaintain master data for sales processesExecute sales processesDescribe features that are relevant during the process (e.g. availability check)Handle customer complaintsUtilize reporting functions in sales In this course, students will learn about the functions in sales processing in SAP S/4HANA. Course Outline Navigation with SAP Fiori Enterprise Structures S/4HANA Sales Overview of Sales Processes Master Data Automatic Data Determination and Scheduling Data Determination Transportation Scheduling Availability Check Collective Processing Additional Processes in Sales Complaints Processing Monitoring and Sales Analytics Additional course details: Nexus Humans S4600 SAP Business Processes in SAP S/4HANA Sales training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the S4600 SAP Business Processes in SAP S/4HANA Sales course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

S4600 SAP Business Processes in SAP S/4HANA Sales
Delivered OnlineFlexible Dates
Price on Enquiry

SCM200 SAP Business Processes in Planning (SCM)

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Process Architects, Business Process Owners/Team Leads/Power Users, Enterprise Architects, and Solution Architects. Overview The course introduces you to the concepts and procedures of supply chain planning in SAP SCM (APO).It demonstrates how to forecast future sales and the release of the forecast.The course outlines the different possibilities to create feasible plans for cross-location planning and to achieve a finite detailed plan for certain plants. *You determine feasible stock transfers with deployment functionality and confirm sales orders using Global Available- to-Promise. In this course, students will get to know the concepts and processes of supply chain planning in SAP SCM (APO). This foundation knowledge is mandatory in order for students to have the confidence to complete the subsequent configuration courses. Supply Chain Planning Defining Supply Chain Planning Outlining Supply Chain Planning Master Data & Transaction Data Outlining Supply Chain Master Data Outlining Master Data Mapping Integrating Transaction Data in Supply Chain Planning Demand Planning Outlining Demand Planning (DP) Executing Demand Planning Releasing the Demand Plan Cross-Location Planning Outlining Supply Network Planning (SNP) Integrating Supply Network Planning Applying Cross-Location Planning Procedures Production Planning and Detailed Scheduling Outlining Production Planning and Detailed Scheduling (PP/DS) Applying Production Planning and Detailed Scheduling Deployment and Availability Check Planning Deployment Checking the Availability of Customer Demand New User Interfaces for SAP SCM Identifying the Functionality of Developments in SAP SCM

SCM200 SAP Business Processes in Planning (SCM)
Delivered OnlineFlexible Dates
Price on Enquiry

IBM Sterling B2B Integrator Fundamentals

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Consultants, Support, System Administrators Overview Upon completion of the course, students will be able to: Run a business process. Create a business process using the Graphical Process Modeler. Explain how to create a service configuration. Explain how to track an executable business process. Discuss the basics of Sterling B2B Integrator. This course teaches students techniques, tools, and recommended practices that can be used to run a business process, create a business process using the Graphical Process Modeler, explain how to create a service configuration, explain how to track an executable business process, and discuss the basics of Sterling B2B Integrator through a combination of lecture and hands-on labs. About IBM Sterling B2B Integrator High level overview of the Admin Console with an exercise to start the application XML and XPath Basics Review the basics of XML and XPath which is heavily used in the application Basic Business Process Concepts Reviewing what XML and XPath components are used to build business processes Reviewing how to manually execute a business process within the application Tracking and Troubleshooting Business Processes Exercises to demonstrate how to work with business process instances Graphical Process Modeler (GPM) Overview of the Graphical Process Modeler Exercises to walk through the development of a business process in the GPM Exercises for checking in, executing, and modifying business processes Introduction to Service Management Several exercises showcasing specific services/adapters and other functionality Best Practices Covers specific business process development methods that are best practice Mapping Introduction to the Map Editor and Standards Exercises to build and use an XML Encoder Map Typing Map Exercises to build and use a Typing Map Case Study Exercise to build an end-to-end solution using what was learned in previous exercises Tracking System Health Review of archiving, migrating, and deleting business processes Additional course details: Nexus Humans IBM Sterling B2B Integrator Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the IBM Sterling B2B Integrator Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

IBM Sterling B2B Integrator Fundamentals
Delivered OnlineFlexible Dates
Price on Enquiry

Business Finance 101

By Ideas Into Action

Business Finance 101: A Beginner’s Guide to Business Accounting and Finance   Course Description   Course Description Three are three main reasons for business failure – an under-skilled management team; ineffective marketing; and poor financial management. Every manager, or student of management, requires a good grasp of business finance. This course will help.  Business finance concerns the management of the monetary resources of an organisation. There are two aspects to this: Raising the money to invest in the business Managing that investment properly to generate a return   Raising the money is about having an attractive proposition and managing the risk to investors. Managing the investment is about the financial controls and reporting of the business. This course covers the three main financial reports; financial performance indicators; and investment analysis.  This course will give you a good grasp of the key principles and issues in business finance.     Key Learning Participants in this course will learn: The history of business accounting Why businesses fail The two main purposes of business finance and accounting The key principles of business finance and what they mean What debits and credits are The three key financial statements for an organisation What the Balance Sheet tells you What the Income Statement (also called the Profit and Loss Account) tells you What the Cashflow Statement tells you Key financial performance indicators in business Analysing business investments   Curriculum L1 What is business finance? L2 Why businesses fail L3 The Principles of Business Finance Part 1 L4 The Principles of Business Finance Part 2 L5 The Balance Sheet L6 The Income Statement L7 The Cashflow Statement L8 A Business Finance Exercise L9 Financial Performance Indicators L10 Investment Analysis L11 Investment Analysis Exercise L12 Key Learning Points in Business Finance   Pre-Course Requirements None     Additional Resources None     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

Business Finance 101
Delivered Online On Demand
£5.57

Dealing with Angry or Rude Customers

By Ideas Into Action

Dealing with Angry or Rude Customers   Course Description   Copyright Ross Maynard 2021   Course Description If you work in customer service in any way, then, from time to time, you are going to have to deal with angry or rude customers. This course will help you manage those stressful situations and support the customer as best you can. Anger is a normal and relatively common emotion caused by a perceived hurt or provocation. In some cases a customer’s anger or rude behaviour may be driven by the failings of your organisation or its products and services. In other cases, the problem may be outside your control but you still have to deal with the impact. In this course we look at anger in a customer service situation and how to deal with it. We review the nature and causes of anger; we look at how poor customer service can cause anger and what you can do to prepare your organisation to deal with anger. We cover the warning signs for anger and present a 12 step approach to dealing with an angry customer. We cover questions and short scripts that can help you start a discussion with an angry customer, and we consider why customers might be rude. Finally we look at managing the stress of dealing with an angry customer and finish the course with a review of the key learning points. I hope you find the course helpful.   Key Learning Points  On completion of the course, delegates will be able to: Understand the nature and causes of anger as an emotion. Consider their objectives when dealing with an angry customer. Help prepare their organisation for dealing with angry customers. Identify appropriate customer service metrics Work through a series of steps to deal with an angry customer. Use questions and short scripts to try to help a customer bring their anger under control . Consider why a customer might be rude, and how to deal with that rudeness. Understand how to manage the stress of dealing with angry or rude customers.     Curriculum L1: Anger as an Emotion L2: Your Objectives when Dealing with Anger L3: Poor Customer Service L4: Preparing your Organisation  L5: Warning Signs and What Not to Do L6: The 12 Steps to Dealing with Anger L7: Example Scripts for Angry Customers L8: Dealing with Rude Customers L9: Dealing with Stress, and Key Learning Points     Pre-Course Requirements There are no pre-course requirements     Additional Resources Copy of customer behaviour policy     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

Dealing with Angry or Rude Customers
Delivered Online On Demand
£5.55

Diploma in Business Analysis Course - CPD Certified

5.0(3)

By School Of Health Care

Business Analysis: Diploma in Business Analysis course Online Business analysts are responsible for implementing positive change at all levels of an organisation. The business analyst, appointed by both employers and stakeholders, must establish objectives (financial or otherwise) and oversee the creation and implementation of solutions. Ultimately, they work with complex business intelligence data to continuously improve performance and profitability. To become a skilled business analyst is to become one of the most in-demand commodities for employers and decision-makers worldwide. This Business Analysis: Diploma in Business Analysis course provides a thorough introduction to the primary functions and objectives of business analysis activities. Learn about the business analyst's main duties and responsibilities, as well as the six primary phases of the business analysis process, the art of effective business process improvement, and how to perform a gap analysis. Whether you are looking for a promotion or a major career change, this Business Analysis: Diploma in Business Analysis course could make all the difference. Main Course: Diploma in Business Analysis Free Courses included with Business Analysis: Diploma in Business Analysis Course: Along with Diploma in Business Analysis Course you will get free Minute Taking Along with Diploma in Business Analysis Course you will get free Creating a Business Start-Up Along with Diploma in Business Analysis Course you will get free Strategic Management Special Offers of this Business Analysis: Diploma in Business Analysis Course; This Business Analysis: Diploma in Business Analysis Course includes a FREE PDF Certificate. Lifetime access to this Business Analysis: Diploma in Business Analysis Course Instant access to this Business Analysis: Diploma in Business Analysis Course 24/7 Support Available to this Business Analysis: Diploma in Business Analysis Course Business Analysis: Diploma in Business Analysis course Online The Business Analysis: Diploma in Business Analysis Course comprehensively covers the fundamental purposes and goals of business analysis activities. Additionally, it educates you about the key responsibilities and duties of a business analyst. This Business Analysis: Diploma in Business Analysis Course is designed to teach you about the six primary stages of the business analysis process and includes instruction on the efficient optimization of business processes, as well as conducting a gap analysis. Who is this course for? Business Analysis: Diploma in Business Analysis course Online This Business Analysis: Diploma in Business Analysis course is suitable for anyone looking to take a current or prospective career in business to the next level. Whether pursuing a position with an established employer or interested in starting your own business, your advanced business analysis acumen will prime you for a successful career. Requirements Business Analysis: Diploma in Business Analysis course Online To enrol in this Business Analysis: Diploma in Business Analysis course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Business Analysis: Diploma in Business Analysis course. Be energetic and self-motivated to complete our Business Analysis: Diploma in Business Analysis course. Basic computer Skill is required to complete our Business Analysis: Diploma in Business Analysis course. If you want to enrol in our Business Analysis: Diploma in Business Analysis course, you must be at least 15 years old. Career path Business Analysis: Diploma in Business Analysis course Online This Business Analysis: Diploma in Business Analysis Course could open a successful career in almost any business setting.

Diploma in Business Analysis Course - CPD Certified
Delivered Online On Demand1 hour 24 minutes
£12