569 Business Process Modeling courses delivered Online

Business Analysis: Business Analysis Course Online Introducing Business Analysis: Business Analysis Course "Empowering the Next Generation" Online course! This Business Analysis: Business Analysis Course provides a thorough introduction to the primary functions and objectives of business analysis activities. Learn about the business analyst's main duties and responsibilities, as well as the six primary phases of the business analysis process, the art of effective business process improvement, and how to perform a gap analysis. Whether you are looking for a promotion or a major career change, this Business Analysis: Business Analysis Course could make all the difference. Business Analysis: Business Analysis Course are responsible for implementing positive change at all levels of an organisation. The business analyst, appointed by both employers and stakeholders, must establish objectives (financial or otherwise) and oversee the creation and implementation of solutions. Ultimately, they work with complex business intelligence data to continuously improve performance and profitability. To become a skilled business analyst is to become one of the most in-demand commodities for employers and decision-makers worldwide. Why choose this Business Analysis: Business Analysis Course from the School of Health Care? Self-paced Business Analysis: Business Analysis Course, access available from anywhere in the world. High-quality study materials that are easy to understand. Business Analysis: Business Analysis Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Business Analysis: Business Analysis Course. Main Course: Level 5 Diploma in Business Analysis Course Free Courses included with Business Analysis: Business Analysis Course: Course 01: Diploma in Risk Management Course 02: Level 3 Business Administration [ Note: Free PDF certificate as soon as completing Business Analysis: Business Analysis Course] Business Analysis: Business Analysis Course Online This Business Analysis: Business Analysis Course consists of 12 modules. Learning Objectives After completing the Business Analysis: Business Analysis Course, you will be able to - Gain a thorough understanding of a Business Analyst. Discover what it takes to be a Business Analyst. Determine the difference between a Business Analyst and a System Analyst. Examine the methods for collecting data. Choose the most effective solution. Recognize the function of a product champion. Course Curriculum of Business Analysis: Business Analysis Course Module 01: What is a Business Analyst? Module 02: What Makes a Good Business Analyst? Module 03: Roles of the Business Analyst Module 04: The Business Analyst and the Solution Team Module 05: Define the Problem Module 06: Vision Phase Module 07: Process Phase - Gather The Information Module 08: Process Phase - Determine the Solution Module 09: Process Phase - Write the Solution Document Module 10: Production Phase - Producing the Product Module 11: Production Phase - Monitor the Product Module 12: Confirmation Stage Assessment Method of Business Analysis: Business Analysis Course After completing Business Analysis: Business Analysis Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Business Analysis: Business Analysis Course After completing the Business Analysis: Business Analysis Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Business Analysis: Business Analysis Course Online This Business Analysis: Business Analysis Course is suitable for anyone looking to take a current or prospective career in business to the next level. Requirements Business Analysis: Business Analysis Course Online To enrol in this Business Analysis: Business Analysis Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Business Analysis: Business Analysis Course. Be energetic and self-motivated to complete our Business Analysis: Business Analysis Course. Basic computer Skill is required to complete our Business Analysis: Business Analysis Course. If you want to enrol in our Business Analysis: Business Analysis Course, you must be at least 15 years old. Career path Business Analysis: Business Analysis Course Online A Business Analysis: Business Analysis Course could prepare you for a successful career in almost any business setting. The following are typical job titles in the field of business analysis: Business Analyst Functional Analyst Product Manager Systems Analyst IT Business Analyst Usability Analyst Business Consultant

Business Analysis: Level 5 Diploma in Business Analysis Do you want to bring about good change throughout an organization's many levels? Enrol in our Level 5 Diploma in Business Analysis programme to develop your skills as a business analyst and become one of the most sought-after commodities. The basic purposes and goals of business analysis activities are thoroughly covered in this Level 5 Diploma in Business Analysis course. Additionally, this Level 5 Diploma in Business Analysis aids in your education regarding the primary obligations and tasks of a business analyst. This Level 5 Diploma in Business Analysis course will teach you about the six main stages of the business analysis process. The Level 5 Diploma in Business Analysis course also includes instruction on the art of efficient business process optimisation and how to conduct a gap analysis. If you want to advance your profession or make a significant difference in it, enrol in this Level 5 Diploma in Business Analysis programme. The difference might be all in this Level 5 Diploma in Business Analysis! Learning Objectives of Level 5 Diploma in Business Analysis After completing the Level 5 Diploma in Business Analysis course, you will be able to – Gain a thorough understanding of a business analyst from this Level 5 Diploma in Business Analysis course. The Level 5 Diploma in Business Analysis course helps you discover what it takes to be a business analyst. You can determine the difference between a business analyst and a system analyst with this Level 5 Diploma in Business Analysis course. Level 5 Diploma in Business Analysis course examines the methods for collecting data. With the help of Level 5 Diploma in Business Analysis, you can choose the most effective solution. Level 5 Diploma in Business Analysis helps to recognise the function of a product champion. Main Course: Level 5 Diploma in Business Analysis Free Courses are including with this Business Analysis: Business Analysis Course Along with The Business Analysis Course, We Offer a free Creating a Business Start-Up Along with The Business Analysis Course, We Offer a free Business Process Management Along with The Business Analysis Course, We Offer a free Level 3 Business Administration Special Offers of this Business Analysis: Business Analysis Course This Business Analysis Course includes a FREE PDF Certificate. Lifetime access to this Business Analysis Course Instant access to this Business Analysis Course Get FREE Tutor Support to this Business Analysis Course Business Analysis: Level 5 Diploma in Business Analysis The main goals and functions of business analysis activities are thoroughly introduced in this Business Analysis: Business Analysis Course. Discover the key responsibilities and duties of a business analyst, the six main stages of the process, how to conduct a gap analysis, and the art of successful business process improvement. This course on business analysis, whether you're looking for a big career shift or a promotion, could be the difference maker. Who is this course for? Business Analysis: Level 5 Diploma in Business Analysis This Level 5 Diploma in Business Analysis course is suitable for anyone looking to take a current or prospective career in business to the next level. Requirements Business Analysis: Level 5 Diploma in Business Analysis To enrol in this Business Analysis: Business Analysis Course, students must fulfil the following requirements. To join in our Business Analysis: Business Analysis Course, you must have a strong command of the English language. To successfully complete our Business Analysis: Business Analysis Course, you must be vivacious and self driven. To complete our Business Analysis: Business Analysis Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Business Analysis: Business Analysis Course. Career path Business Analysis: Level 5 Diploma in Business Analysis This Level 5 Diploma in Business Analysis Course could open a successful career in almost any business setting.

Level 1 Business Management Would you like to be a proficient professional or an acceptable novice? This Level 1 Business Management course will provide you with everything you need to start or improve your Business Management career to the next level. This Level 1 Business Management course can help you increase your technical abilities and understanding of company management. In the Level 1 Business Management course, you will study operational management and risk management. Furthermore, project management, succession planning, and other issues are included in Level 1 Business Management. You may also learn a number of strategic techniques and business management planning with this Level 1 Business Management course. This step-by-step Level 1 Business Management course also explains several difficulties and answers to aid you in making sound management decisions. Enrol in this Level 1 Business Management course right immediately to take the next step towards your personal and professional goals. Special Offers of this Business Management: Business Management Course This Business Management: Business Management Course includes a FREE PDF Certificate Lifetime access to this Business Management: Business Management Course Instant access to this Business Management: Business Management Course Get FREE Tutor Support to this Business Management: Business Management Course Level 1 Business Management Take your career to new heights with our Business Management Level 1 course! Whether you’re a beginner or looking to enhance your skills, this Business Management course equips you with the essential knowledge to excel. Learn operational and risk management, along with project management and succession planning, through our Business Management course. You’ll also explore strategic techniques and Business Management planning to make informed decisions. This step-by-step Business Management course provides practical solutions to real-world challenges. Enrol in our Business Management Level 1 course today and take the next step toward achieving your professional and personal goals! Who is this course for? Level 1 Business Management This Level 1 Business Management course should be taken by everyone, including students, business owners or entrepreneurs. Requirements Business Management: Business Management To enrol in this Business Management Course, students must fulfil the following requirements. To join in our Business Management Course, you must have a strong command of the English language. To successfully complete our Business Management Course, you must be vivacious and self driven. To complete our Business Management: Business Process Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Business Management: Business Process Management Course. Career path Level 1 Business Management A Level 1 Business Management degree is suggested for careers in corporate and strategic business domains.

Level 7 Business Management Overseeing all aspects of a business! - enrol our Level 7 Business Management course to be an expert in this field. Do you want to join the business management team? Do you want to launch your own company? If so, then this Level 7 Business Management course is right for you!The goal of this Level 7 Business Management course is to equip students with fundamental business and management knowledge. This Level 7 Business Management course is divided into a variety of in-depth courses to give you the most convenient and thorough learning experience possible. You can learn about the functions, rules, and policies of contemporary organisations through this Level 7 Business Management course. You will have a thorough understanding of project management, planning and forecasting operations, performance management, negotiation strategies, and human resource management by the end of this Level 7 Business Management course. To get into the business field, enrol our Level 7 Business Management course as soon as possible to make a career as a business expert! Special Offers of this Business Management: Business Management Course This Business Management: Business Management Course includes a FREE PDF Certificate Lifetime access to this Business Management: Business Management Course Instant access to this Business Management: Business Management Course Get FREE Tutor Support to this Business Management: Business Management Course Level 7 Business Management Unlock your potential with our Business Management Level 7 course! Whether you aspire to join a management team or launch your own business, this Business Management course is designed for you. Gain comprehensive knowledge in Business Management, covering key areas like project management, planning, forecasting, and performance management. With our Business Management course, you’ll also master negotiation strategies and human resource management. By the end, you’ll have a thorough understanding of how modern organisations function. Enrol today in our Business Management Level 7 course and become an expert ready to excel in the business world! Who is this course for? Level 7 Business Management For those who are considering entering or are already working in this field, the Level 7 Business Management course is recommended. Requirements Level 7 Business Management To enrol in this Business Management Course, students must fulfil the following requirements. To join in our Business Management Course, you must have a strong command of the English language. To successfully complete our Business Management Course, you must be vivacious and self driven. To complete our Business Management: Business Process Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Business Management: Business Management Course. Career path Level 7 Business Management After finishing this Level 7 Business Management course, you can investigate well-liked and in-demand occupations in the area of Business Management.

Creating a Business Start-Up Enrol in our Creating a Business Start-Up course to realise your full potential in the business world! Are you enthusiastic about starting a business? Do you have a business plan? Your next step toward achievement is this Creating a Business Start-Up course. The purpose of this Creating a Business Start-Up course is to empower you with the information and self-assurance you need to launch your own company and succeed as an entrepreneur. The knowledge and abilities required to launch a business are covered in this Creating a Business Start-Up course. You'll get the self-assurance needed to turn your business aspirations into reality through this Creating a Business Start-Up course. A job transition or entry into further education may be perfect for people taking the Creating a Business Start-Up course. There are multiple modules in this Creating a Business Start-Up course that will examine various facets of this topic. Creating a Business Start-Up will increase Your ability to test your product or service. You can make any necessary adjustments and improvements depending on your ability to develop a successful strategy using the information from this Creating a Business Start-Up course. The first step in Creating a Business Start-Up course is coming up with a profitable business concept. This Creating a Business Start-Up Course also includes information on the marketing, legal, and financial requirements as well as how to construct a business plan. So don't be late to explore expertise in Creating a Business Start-Up. Enrol today to get a competitive result! Main Course: Creating a Business Start-Up Free Courses are including with this Creating a Business Start-Up Course Along with The Creating a Business Start-Up Course, We Offer a free Business Process Management Along with The Creating a Business Start-Up Course, We Offer a free Level 3 Business Administration Special Offers of this Creating a Business Start-Up Course This Creating a Business Start-Up Course includes a FREE PDF Certificate. Lifetime access to this Creating a Business Start-Up Course Instant access to this Creating a Business Start-Up Course Get FREE Tutor Support to this Creating a Business Start-Up Course Creating a Business Start-Up The fundamental information and abilities required to launch your own business are covered in this course, "Creating a Business Start-Up: Business Start-Up." You will also gain the confidence to realize your business dreams with this Business Start-Up course. Those wishing to switch careers or pursue higher education may find this Creating a Business Start-Up: Business Start-Up course to be very beneficial. This Developing a Business Start-Up: Business Start-Up course can offer expert knowledge to anyone wishing to launch their own company, become a business analyst, adviser, or development executive, regardless of experience level or age. Who is this course for? Creating a Business Start-Up Everyone who desires to launch their own business should take this course on Creating a Business Start-Up. Requirements Creating a Business Start-Up To enrol in this Creating a Business Start-Up Course, students must fulfil the following requirements. To join in our Creating a Business Start-Up Course, you must have a strong command of the English language. To successfully complete our Creating a Business Start-Up Course, you must be vivacious and self driven. To complete our Creating a Business Start-Up Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Creating a Business Start-Up Course. Career path Creating a Business Start-Up You can pursue a career as a business owner, entrepreneur, business analyst, business development executive, or business and enterprise advisor after successfully completing this creating a business start-up course.

Duration 4 Days 24 CPD hours This course is intended for This class is ideal for admins with at least 6 months of experience administering Salesforce, and is a great foundational course for anyone looking to earn their Salesforce Advanced Administrator credential. Overview Determine and implement appropriate data access and visibility settings. Manage configuration changes in a sandbox environment and move metadata between environments using change sets. Extend the functionality of your implementation with custom objects and apps. Extend your reporting to provide up-to-date views of your business. Customize the Salesforce mobile app and create quick actions to increase efficiency. Improve data quality so that the ongoing task of data maintenance is not so overwhelming. Implement complex business processes using workflow rules, Process Builder, approval processes, and flows. Take your Salesforce Administrator skills to the next level and supercharge your knowledge to solve pressing business needs. In this 4-day class, discover how to extend Salesforce with custom objects and Lightning apps, generate complex reports and dashboards, and automate complex business requirements to work more efficiently. Our Salesforce experts will share tips and best practices to take your admin skills to the next level and arm you with the skills to get more out of Salesforce. Record Access and Field Visibility Troubleshoot Record Access Understand the Impact of Territory Management on the Sharing Model Manage Field Visibility Change Management Manage Changes in a Sandbox Deploy Changes Using Change Sets Custom Objects and Apps Build Custom Objects, Tabs, and Apps Create Relationships Between Objects Use Delegated Administration Advanced Reporting Create Custom Report Types Build Exception Reports with Cross Filters Categorize Report Data with Bucketing Extend Summaries in Reports and Dashboards Display Multiple Views of Data Using Joined Reports Analyze Data Over Time with Historical Trending and Reporting Snapshots Salesforce Mobile App and Quick Actions Customize the Salesforce Mobile App Create Object-Specific Quick Actions Create Global Quick Actions Data Quality Assess, Cleanse, and Maintain Data Prevent Duplicate Records Using Duplicate Management Automated Business Processes Use Validation Rules, Formula Fields, Workflow Rules, and Process Builder to Enforce and Automate Business Processes Approval Processes Manage Approval Processes Troubleshoot Approval Processes Visual Workflow Understand Use Cases for Visual Workflow Build and Deploy a Flow Advanced Business Process Automation Understand When to Use Apex and Visualforce for Extending Business Process Automation Understand the Order of Execution for Automated Processes Use Debug Logs to Troubleshoot Business Process Issues

Duration 3 Days 18 CPD hours This course is intended for The Foundation course is designed for individuals who want to gain an overview of Business Analysis (Business Analysts, Requirements Engineers, Product manager, Product Owner, Chief Product Owner, Service Manager, Service Owner, Project manager, Consultants) Overview Students should be able to demonstrate knowledge and understanding of business analysis principles and techniques. Key areas are: the role and competencies of a business analyst strategy analysis business system and business process modelling stakeholder analysis investigation and modelling techniques requirements engineering business case development The business analyst role analyzes, understands and manages the requirements in a customer-supplier relationship and ensures that the right products are delivered. The Foundation Seminar gives a good introduction to the spectrum of this responsibility. Course Introduction Let?s Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to Business Analysis Structure and Benefits of Business Analysis Foundation Exam Details Business Analysis Certification Scheme What is Business Analysis? Intent and Context Origins of business analysis The development of business analysis The scope of business analysis work Taking a holistic approach The role and responsibilities of the business analyst The competencies of a Business Analyst Personal qualities Business knowledge Professional techniques The development of competencies Strategy Analysis The context for strategy The defiition of strategy Strategy development External environmental analysis Internal invironmental analysis SWOT analysis Executing strategy Business Analysis Process Model An approach to problem solving Stages of the business analysis process model Objectives of the process model stages Procedures for each process model stage Techniques used within each process model stage Investigation Techniques Interviews Observation Workshops Scenarios Prototyping Quantitative approaches Documenting the current situation Stakeholder Analysis and Management Stakeholder categories and identification Analysing stakeholders Stakeholder management strategies Managing stakeholders Understanding stakeholder perspectives Business activity models Modelling Business Processes Organizational context An altrnative view of an organization The organizational view of business processes Value propositions Process models Analysing the as-is process model Improving business processes (to-be business process) Defining the Solution Gab analysis Introduction to Business Architecture Definition to Business Architecture Business Architecture techniques Business and Financial Case The business case in the project lifecycle Identifying options Assessing project feasibility Structure of a business case Investment appraisal Establishing the Requirements A framework for requirements engineering Actors in requirements engineering Requirements elicitation Requirements analysis Requirements validation Documenting and Managing the Requirements The requirements document The requirements catalogue Managing requirements Modelling the Requirements Modelling system functions Modelling system data Delivering the Requirements Delivering the solution Context Lifecycles Delivering the Business Solution BA role in the business change lifecycle Design stage Implementation stage Realization stage

Duration 2 Days 12 CPD hours This course is intended for Application Consultant Business Analyst Business Process Architect Business Process Owner /Team Lead /Power User Enterprise Architect Executive Program/Project Manager Overview This course will prepare you to: Identify the key functional areas of SAP S/4HANA Finance Describe the capabilities of SAP S/4HANA Finance using selected business processes Understand integration aspects between Finance and Management Accounting Understand the concept of SAP FIORI in the context of SAP S/4HANA Finance This course will prepare you to Identify the key functional areas of SAP S/4HANA Finance Describe the capabilities of SAP S/4HANA Finance using selected business processes Understand integration aspects between Finance and Management Accounting Understand the concept of SAP FIORI in the context of SAP S/4HANA Finance Course Outline Positioning of Finance processes in the SAP S/4HANA Finance solution Financial Accounting: General Ledger Accounting Financial Accounting: Accounts Payable Integration Aspects between materials Management and Financial Accounting Management Accounting: Cost Centers Management Accounting: Internal Orders Financial Accounting: Asset Accounting Financial Accounting: Accounts Receivable Brief Overview of the Central Finance Option

Duration 3 Days 18 CPD hours This course is intended for Students receive comprehensive Microsoft Dynamics exam preparation, becoming familiarized with the Dynamics CRM customization and configuration tools. Aspirants also learn to leverage the platform tools to create custom objects, automate tasks, modify user interface, and perform other such customizations. Overview Configure the Dynamics CRM settingsConfigure different entities and fieldsImplement entity relationships, custom actions, workflows, and dialogsIdentify scenarios for utilizing multiple forms, and design considerations for chartsSet default share views and public views, and configure and manage dashboardsIdentify role-based business processesIdentify and manage business requirements and teams This course explains everything you need to know about customizing and configuring the Dynamics CRM 365 system in accordance with a company?s specific requirements. Introduction to Customization and Configuring Dynamics CRM Talent and Course Introduction Module Overview CRM Overview What is Dynamics Customization and Configuration? CRM Architecture Customization Methodology Module review Obtaining a Dynamics CRM Trial TEST YOUR KNOWLEDGE MODULE 1' Manage Microsoft Dynamics CRM Online Subscriptions Module Overview Configuring CRM Overview of CRM Security User Administration Mailboxes Teams CRM Security Model Module Overview Purpose of the CCRM Security Model Privileges Access Levels Security Roles Hierarchy Security Hierarchy Types Module review Introduction to Solutions Module Overview Solutions Overview Solution Detail Creating and Working with Solutions Working with Solution Assets Exporting Solutions Importing Solutions Module review Entity and Field Customization Module Overview Types Entities Entity Ownership Entity Properties System vs Custom Entities Custom Entities and Security Roles Overview of Fields Field Properties Module review Additional Field Customization Module Overview Creating Fields to Meet Client Needs Calculated Fields Rollup Fields CRM Option Sets Alternate Keys Field Level Security State and Status Reason Transitions Module Review Configure mobile devices Module Overview Types of Relationships How and where they are created Many to Many Relationships Hierarchical Data Entity Mapping Connection and Connection Roles Module Review Customizing Forms Module Overview Form types Qualities of a good form Building a Form Specialized Form Components Access Teams and Sub Grids Working with Navigation Additional Form Types Multiple Forms Form customizations and Mobile Clients Module Review Business Rules Module Overview Business Rules Business Rule Scope Trigger Rules Condition and Actions Else Conditions and Actions Occur When Conditions Are True Module review Views and Visualizations Module Overview Using Views View Customization System View Types Quick Find Customization Charts Customizing Dashboard Themes Module Review Introduction to Processes Module Overview Processes and Automation Workflow Basics Module review Business Process Flows What are CRM Business Process Flows Enabling Business Process Flows Steps Stages and Categories Conditional Branching Module Review Bringing it all Together Module Overview Review of Customization Topics Covered Senario Packaging in a Solution Module review

Duration 3 Days 18 CPD hours This course is intended for This course is intended for Information workers, IT Professionals and Developers. Students should have an existing working knowledge of either Microsoft Dynamics 365 or Microsoft Dynamics CRM. Overview Understand the features and tools that exist in Microsoft Dynamics 365 for Customizers Be aware of integrating complimenting Microsoft products such as SharePoint, Skpe for Business and Exchange Undertake and carry out the initial setup and configuration required in a Microsoft Dynamics 365 deployment Design and configure a comprehensive Security model using the inbuilt tools in Microsoft Dynamics 365 Customize the Dynamics 365 schema by creating custom Entities, Fields and Relationships Design custom Information Forms, Quick View Forms, Quick Create Forms and System Views Create System Charts, Dashboards and Interactive Experience Dashboards Create and manage Business Rules using the Business Rule Designer Plan, design and implement best practice Workflow, Business Process Flows and Custom Actions Be able to apply best practice methodology using Unmanaged and Managed Solutions to deploy Microsoft Dynamics 365 customizations and patches This course provides students with a detailed hands-on experience of setting up, customizing, configuring and maintaining the CRM components of Microsoft Dynamics 365. Attendees of this course will gain an in-depth understanding of the Dynamics 365 security model, learn how to customize the Dynamics 365 framework, create and maintain powerful workflows and business process flows and use solutions to package and deploy customizations across multiple Dynamics 365 environments. The course applies to both Business and Enterprise Editions of Dynamics 365 as well as Online and On-premise deployments. Introduction Getting familiar with the versions of Microsoft Dynamics CRM\365 Get acquainted with the Dynamics 365 framework Review the Dynamics 365 interfaces, devices and apps Understand the tools for Dynamics 365 customizers A brief overview of Solutions Understand the differences between Dynamics 365 organisations and environments Review further reading and resources Set up the lab environment - Acme Enterprises Event Management Solution Initial Setup and Configuration An introduction to Dynamics 365 online setup An introduction to Dynamics 365 on premise setup Review the System Settings area Understand how to configure Auto Save Settings Understand how to configure Format Settings Understand how to configure Email Settings Understand how to configure Skype Integration Understand how to configure SharePoint Integration Security Design and configure Business Units Configure Security Roles Manage Users and Teams Implement Access Teams Configure Hierarchy Security Creating and Managing Entities Introduction to the Dynamics 365 schema Review the different Entity Types Create new Custom Entities Managing Entity Ownership Managing Entity Properties Custom Entity Security Review Entities and Solutions Customizing Fields Introduction to Field Customization Understand the different Field Types Review Field Formats Create a new Field Review Fields and Solutions Implement a Calculated Field Configure Field Level Security Customizing Relationships and Mappings Introduction to Relationships Review the different Relationship Types Create a Relationship Review Relationships and Solutions Understand Relationship Behavior Implement a Hierarchy Relationship Configure Field Mappings Customizing Forms, Views and Visualizations The process to create a new Form Review the different Form types Using the Form Designer Customizing the Main, Quick View and Quick Create Forms Configure Form Security Review the different View types Customizing System Views Customizing System Charts and Dashboards Workflows, Business Process Flows and Custom Actions Introduction to Processes Workflow Business Process Flows Custom Actions Solution Management An introduction to Solution Management How to add and administer components in a Solution The differences between unmanaged and managed Solutions How to export and import a Solution How to set Managed Properties for a Solution What happens when you delete a Solution How to Clone a Solution Patch How to Clone a Solution