655 Business Communication courses in Cardiff delivered Online

Facilitation Skills for Business Analysts: Virtual In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating

Taking a Professional Business Etiquette course is crucial in today's competitive world of business. Business etiquette encompasses various aspects like communication skills, e-communication etiquette, meeting protocols, and cross-cultural understanding, all of which are essential in creating a favorable professional image. In a dynamic business environment, knowing how to conduct oneself with professionalism can significantly enhance career prospects. Employers in the UK place a premium on candidates who demonstrate polished business etiquette, often translating into better job opportunities and higher salaries. According to recent trends, the demand for professionals with adept business etiquette skills is on the rise, with a noticeable increase in job openings by 15% annually. Mastering these nuances not only boosts confidence in daily interactions but also fosters smoother collaboration and negotiation, ultimately contributing to personal and organizational success in the business sector. Key Features: CPD Certified Professional Business Etiquette Course Free Certificate from Reed CIQ Approved Professional Business Etiquette Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Basics of Business Etiquette Module 02: Communication Skills Module 03: e-Communication Etiquette Module 04: Meeting and Interview Etiquette Module 05: Internal and External Etiquettes Module 06: Cross-Cultural Learning Outcomes: Master fundamental business etiquette principles for professional success. Hone effective communication skills to convey messages with clarity and impact. Navigate the digital space gracefully with e-communication etiquette expertise. Perfect meeting and interview etiquette, leaving a lasting positive impression. Excel in internal and external etiquettes, building strong, lasting connections. Cultivate cross-cultural competence for seamless global business interactions. CPD 10 CPD hours / points Accredited by CPD Quality Standards Professional Business Etiquette 1:22:16 1: Module 1: Basics of Business Etiquette Preview 11:17 2: Module 2: Communication Skills 14:50 3: Module 3: e-Communication Etiquette 12:25 4: Module 4: Meeting and Interview Etiquette 16:47 5: Module 5: Internal and External Etiquettes 12:25 6: Module 6: Cross-Cultural 13:32 7: CPD Certificate - Free 01:00 Who is this course for? This Professional Business Etiquette course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Professional Business Etiquette. Moreover, this course is ideal for: Business professionals aiming to enhance their workplace conduct. Entrepreneurs seeking to establish and maintain fruitful business relationships. Recent graduates entering the corporate world and keen on making a mark. Sales and marketing professionals aiming to build a positive brand image. Anyone looking to thrive in the interconnected global business landscape. Requirements There are no requirements needed to enrol into this Professional Business Etiquette course. We welcome individuals from all backgrounds and levels of experience to enrol into this Professional Business Etiquette course. Career path After finishing this Professional Business Etiquette course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Professional Business Etiquette are: HR Manager - £35K to 60K/year. Sales Executive - £25K to 50K/year. Marketing Coordinator - £22K to 40K/year. Executive Assistant - £25K to 45K/year. Customer Relations Manager - £30K to 55K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview This comprehensive course on Business English Perfection Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business English Perfection Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business English Perfection Course. It is available to all students, of all academic backgrounds. Requirements Our Business English Perfection Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 10 lectures • 00:34:00 total length •Introduction: 00:01:00 •Greetings: 00:04:00 •Management Speak Part 1: 00:03:00 •Management Speak Part 2: 00:06:00 •Debate: 00:02:00 •Applying for a Job: 00:04:00 •Job Interviews Part 1: 00:03:00 •Job Interviews Part 2: 00:05:00 •Emails: 00:04:00 •Recap: 00:02:00

Course Overview This Personal Assistant (PA) course is designed to provide learners with essential skills and knowledge to excel in a variety of administrative roles. Covering everything from business communication to organisational skills, this course ensures learners are equipped to manage office duties efficiently, support executives, and contribute to the smooth running of an organisation. By completing this course, learners will gain a solid understanding of the core functions of a PA, enabling them to confidently take on responsibilities in any professional setting. Course Description The course delves into key areas including business telephone etiquette, managing travel arrangements, organising meetings, and developing effective communication skills. Learners will explore the nuances of record-keeping, minute-taking, and scheduling, essential for ensuring a well-structured office environment. With a strong emphasis on time management, organisational skills, and business writing, this course prepares learners to confidently manage multiple tasks and responsibilities in fast-paced work environments. By the end, learners will have developed the ability to enhance productivity and support executive operations effectively. Course Modules Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Introduction to Minute Writing Module 16: Preparation for Minute Taking Module 17: The Meeting Structure Module 18: Minute Meeting, Decision and Action Module 19: Roles and Responsibility of Minute Taker Module 20: Tips for Minute Taking Module 21: Technology in Minute Taking Module 22: Building Confidence (See full curriculum) Who is this course for? Individuals seeking to enhance their administrative skills. Professionals aiming to advance their career as a Personal Assistant. Beginners with an interest in office management and administrative roles. Anyone interested in developing organisational and communication skills. Career Path Personal Assistant Executive Assistant Administrative Assistant Office Manager Office Administrator Executive Support Specialist

In today's dynamic professional landscape, the power of articulate dialogue cannot be understated. The 'Essential Communication Skills for Professionals' course seeks to enhance your verbal finesse, enabling you to convey your thoughts with clarity, brevity, and impact. Dive deep into the realms of concise messaging, clear articulation, active listening, nurturing positive associations, and honing collaborative solutions. Embrace this journey, and let the art of communication reshape your professional world. Learning Outcomes Master the technique of delivering succinct and meaningful messages. Enhance your ability to articulate thoughts with absolute clarity. Develop keen listening abilities to truly understand others. Cultivate techniques to foster positive interpersonal relationships. Efficiently employ collaborative methods to resolve challenges. Why buy this Essential Communication Skills for Professionals course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Essential Communication Skills for Professionals there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Essential Communication Skills for Professionals course for? Professionals keen on refining their verbal interactions. Team leaders aiming to enhance group dynamics. Individuals looking to bolster their interpersonal relationships at work. Problem solvers eager to improve collaboration techniques. Anyone aiming to augment their communication repertoire. Prerequisites This Essential Communication Skills for Professionals does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Essential Communication Skills for Professionals was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Corporate Trainer: £25,000 - £50,000 Public Relations Manager: £35,000 - £60,000 Sales Executive: £20,000 - £45,000 Project Manager: £30,000 - £65,000 Human Resources Specialist: £24,000 - £48,000 Customer Service Manager: £22,000 - £50,000 Course Curriculum Section 01: Introduction Introduction 00:01:00 Section 02: Lessons Concise Communication 00:06:00 Clear Communication 00:07:00 Listening Skills 00:06:00 Building Positive Relationships 00:07:00 Collaborative Problem Solving 00:06:00 Section 03: Next Steps and Takeaways Next Steps and Takeaways 00:04:00 Assignment Assignment - Essential Communication Skills for Professionals 00:00:00

Course Overview This Workplace Communication Management course provides a well-rounded understanding of how communication functions within professional environments, equipping learners with the ability to navigate various workplace dynamics with clarity and confidence. From understanding the importance of stakeholder communication to overcoming barriers and developing interpersonal skills, this course is designed to enhance effectiveness across all levels of an organisation. Learners will explore the role of cultural influences, language use, and internal communication structures that impact workplace productivity and cohesion. By the end of the course, individuals will be equipped to handle communication responsibilities more effectively, contribute to a healthier work culture, and support organisational goals through better message delivery and reception. Whether working independently or as part of a team, learners will find the content applicable across a range of industries and roles, providing long-term benefits in managing workplace interactions and aligning communication with broader business objectives. Course Description This comprehensive course delves into the theory and application of workplace communication, with a focus on developing clear, consistent, and context-appropriate messaging. Learners will begin by examining the importance of internal communication and its influence on stakeholders. The course addresses barriers such as misinterpretation, cultural misunderstandings, and language inefficiencies, offering strategies to overcome them. Modules also cover the impact of organisational culture on communication, the use of professional language, and maintaining effective interpersonal relationships. Designed for those who wish to strengthen their communication capabilities in a structured environment, the course encourages reflective learning and the application of communication principles across varied workplace scenarios. Emphasis is placed on building mutual understanding and aligning communication efforts with organisational aims. Upon completion, learners will be able to foster clearer communication lines, improve workplace engagement, and manage communication challenges with increased confidence and awareness. Course Modules: Module 01: Information and Communication for Stakeholders Module 02: Communication & Barriers Module 03: Culture and Communication in the Workplace Module 04: Language and Effective Communication Module 05: Business Communication & Interpersonal Relationships Module 06: Communication Improvement at Workplace (See full curriculum) Who is this course for? Individuals seeking to build strong workplace communication skills. Professionals aiming to improve organisational communication and team engagement. Beginners with an interest in corporate communication and business relations. HR personnel, managers, and team leaders looking to foster better communication culture. Career Path Communication Officer Team Leader or Supervisor Human Resources Assistant Office Administrator Business Development Coordinator Internal Communications Specialist Customer Relationship Manager

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Business Administration: Level 2 Diploma in Business Administration Online This Business Administration: Level 2 Diploma in Business Administration course will assist you in understanding teamwork concepts, dispute resolution strategies, and providing support and constructive feedback to coworkers. You will be in charge of planning and managing personal and professional performance, workloads, and priorities, as well as utilising time management tools and strategies to help the company meet its operational goals. This Business Administration: Level 2 Diploma in Business Administration course includes business communication, administrative service principles, personal performance and development management, preparing text from notes using touch typing, maintaining and issuing stationery and supplies, administering the recruitment and selection process, and contributing to the development and implementation of an information system. Courses you will Get: Course 01: Level 2 Diploma in Business Administration Course 02: Level 4 Time Management Course 03: Minute Taking [Note: Free PDF certificate as soon as completing Business Administration: Level 2 Diploma in Business Administration Course] Business Administration: Level 2 Diploma in Business Administration Online This Business Administration: Level 2 Diploma in Business Administration course consists of 08 Module. Assessment Method of Business Administration: Level 2 Diploma in Business Administration course After completing Business Administration: Level 2 Diploma in Business Administration course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Business Administration: Level 2 Diploma in Business Administration course After completing the Business Administration: Level 2 Diploma in Business Administration course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Business Administration: Level 2 Diploma in Business Administration Online This Business Administration: Level 2 Diploma in Business Administration course is suitable for learners who work in business and administration and want to improve their knowledge and skills in various work environments and sectors. Requirements Business Administration: Level 2 Diploma in Business Administration Online There are some specific requirements for this Business Administration: Business Administration course - Good Command over English language is mandatory to enrol in our Business Administration: Business Administration Course. Be energetic and self-motivated to complete our Business Administration: Business Administration Course. Basic computer Skill is required to complete our Business Administration: Business Administration Course. If you want to enrol in our Business Administration: Business Administration Course, you must be at least 15 years old. Career path Business Administration: Level 2 Diploma in Business Administration Online This Business Administration: Level 2 Diploma in Business Administration qualification will increase your chances of obtaining long-term employment and progressing to the Job.

Design meetings that get people participating

Effective Negotiation Skills for Business Success (Virtual) Become skillful at dealing with unworkable differences - situations where there appears to be no acceptable compromise or acceptable solution. This interactive workshop shows you how to work towards agreements where all parties are satisfied that they have reached a wise outcome efficiently, and where they can come back to the table in the future because the relationship is intact. You will have the opportunity to re-visit a difficult / challenging negotiation that you experienced in the past as well as take part in progressively more challenging case studies that are tailored to the work you do. You will enhance your personal and professional life with powerful new negotiating skills. The goal of this workshop is to improve your negotiation skills by helping you to identify your own preferred negotiation style and strategies, and to learn about the need to plan for any upcoming negotiation. The workshop is also designed for you to experience typical negotiation situations at certain key points of the life cycle of a project, enabling you to develop an awareness of your effectiveness during negotiations at these stages. The majority of time is spent on practicing newly presented negotiation techniques and receiving feedback on application for further development and improvement. What you will Learn At the end of this program, you will be able to: Identify your preferred negotiation style and strategies Examine the Principled Negotiation Model Adapt your negotiation strategy to the progress of the negotiation Experience typical negotiation situations during the life cycle of a project Develop an awareness of your effectiveness during negotiations Improve your negotiation skills Negotiation Model Negotiation defined Negotiation phases Common approaches to negotiating Principled Negotiating Principled negotiation and the four rules Best alternative to a negotiated agreement Project Negotiation Simulation: Part 1 and Part 2 Project Negotiation Simulation: Part 1 Project Negotiation Simulation: Part 2 Negotiating Cases Negotiating cases Summary and Next Steps