588 Business Communication Skills courses in Birmingham delivered Online

Register on the Secret Conversation Styles today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Secret Conversation Styles is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a Certificate of Achievement to prove your newly-acquired knowledge. Course Content Intro Secret Conversation Styles of Men, Women and Bosses Commercial 00:01:00 Before We Begin 00:02:00 Conversing The Right Way To Converse - everyone thinks their way is it. What is your goal? 00:02:00 4 Types of Biz Conversations-Intro 00:01:00 4 Types of Biz Conversations - 1 Disseminate Info 00:02:00 4 Types of Biz Conversations - 2 Problem Solving 00:02:00 4 Types of Biz Conversations - 3 Relationship Building 00:01:00 4 Types of Biz Conversations - 4 Venting 00:04:00 How Men's & Women's Conversation Styles Differ 00:02:00 Three Mistakes The Woman Listener Makes 00:02:00 Two Mistakes The Man Listener Makes 00:01:00 How Chit Chat Can Save Your Job 00:09:00 Remedies Remedies for Misperceiving 00:03:00 Remedies for Interrupting 00:04:00 Remedies for Storytelling, Rambling and Not Listening 00:03:00 Getting what you need it 15 min or less 00:04:00 #1 Skill You Need To Succeed In Business 00:03:00 How Communication Goes Bad Top 6 Ways Verbal Communication goes bad 00:10:00 I'm Offended 00:03:00 Mansplaining 101 00:03:00 3 Mansplaining Techniques 00:02:00 Conversation Deal Breakers 00:02:00 Business Communications in a #MeToo World 00:03:00 Tips for Men in a #MeToo World 00:02:00 Tips for Women in a #MeToo World 00:02:00 Communication Style of Bosses Bosses Communication Style 00:01:00 Chatting up the boss 00:03:00 Rule Followers vs Risk Takers 00:01:00 Inside The Mind of a Boss 00:01:00 Wrap Up Summary & The 10% To Remember 00:01:00 Assignment Assignment - Secret Conversation Styles 4 days, 23 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Are you planning for your special day? Have you an interest in working in the events and planning industry? Take steps to become a certified wedding planner with this Professional Wedding Planner course and learn how to plan the perfect event for you or your clients. The wedding is a milestone event for anyone, symbolising the start of a new phase of life. However, planning for a wedding takes a lot of time and preparation, which is why couples request the help of an industry professional who knows the planning process inside and out. In this course, you will be guided step-by-step on key areas of planning, such as choosing the right venue and negotiating with suppliers. You will explore the role of a professional wedding planner in detail, with tips on how to plan your or your client's dream wedding on a budget. This online wedding planning course is ideal for those who are pursuing a career in the event sector and would benefit anyone who wants to become an event planner or bridal consultant. What's more, you will learn how to get clients and launch your own wedding planning business from scratch. Along with this Professional Wedding Planner, you will get 10 Premium courses specially designed for Event/ Wedding Planners. Also, you will get an original hardcopy certificate, a transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Courses are included in this Professional Wedding Planner Bundle Course 01: Wedding Planner Course 02: Wedding Photography Course 03: Catering Management Course 04: Event Planning Course 05: Bridal and Occasional Makeup Artist Masterclass Course 06: Customer Relationship Management Course 07: Interior Design Professional Diploma Course 08: Effective Communication Skills Course 09: Leisure Management Course 10: Time Management Course 11: Health and Safety at Workplace Make every wedding magical and become a sought after wedding planner, by joining the Professional Wedding Planner course. Learning Outcomes: Understand the role and responsibilities Know how to plan weddings of all types, budgets and sizes Get tips on how to market your wedding planning business Develop your understanding of wedding etiquette and dress code Gain excellent client management and communication skills Deepen your knowledge of the different types of weddings Know how to choose the right venue and location for your clients Learn bridal makeup techniques from professional makeup artists and much more... Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home As a professional wedding planner, you will require both creativity and management skills. In this innovative course, you will gain the expertise and fundamental skills to plan themed and traditional wedding programs on a minimal budget. Course design The Professional Wedding Planner is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Written assignment Course Curriculum of Professional Wedding Planner Bundle: Course 1: Wedding Planner Module 01: An Overview of Wedding Industry Module 02: Profession of a Wedding Planner Module 03: Wedding Timelines Module 04: Wedding Budgets Module 05: The Vision, Venue, and Theme Determining Module 06: Food and Beverage and the Wedding Cake Module 07: Music, Photography and Floral Décor Module 08: Wedding Attire Module 09: Setting the Stage: Choosing, Equipping and Decorating Venue Module 10: Wedding Day Details Module 11: Post Wedding Activity and Evaluation Module 12: Starting your Own Wedding Planning Business Course 2: Bridal and Occasional Makeup Artist Module 01: The Base Module 02: Eye Makeup Module 03: Lips, Cheeks and Brows Module 04: Special Considerations for Weddings and Events Module 05: Bridal & Special Occasion Makeup as a Business Course 3: Wedding Photography Unit 1- Introduction Unit 2- The Bride Getting Ready Module 1- Applying Makeup Module 2- Dress and Shoes Module 3- Doing Up the Dress Module 4- Doing Up Other Things Module 5- Bouquet in Foreground Module 6- Bride on Sofa Module 7- Bride Formals Module 8- Bride by Window Part 1 Module 9- Bride by Window Part 2 Module 10- Bride Walking Down Stairs Unit 3- The Ceremony Module 1- Arriving at Church Module 2- Cake in the Background Module 3- Parents Seeing the Bride Module 4- Walking the Aisle Module 5- Ceremony Moments Part 1 Module 6- Ceremony Moments Part 2 Module 7- Groom's First Sight of Bride Module 8- Signing the Register Module 9- The Rings Unit 4- After the Ceremony Module 1- Bride and Groom Relaxed Module 2- Details Module 3- Congratulations Module 4- The Speeches Module 5- Through a Door Module 6- Going Over the Speeches Module 7- Groom Groom on His Own Module 8- Groom Against the Church Wall Module 9- Groom and Best Man Module 10- Groomsmen and Bridesmaids Module 11- Drinks in Foreground Module 12- First Dance Module 13- Group Formals Module 14- Kissing with Friends Module 15- Leaving by Church Doorway Module 16- Confetti Throwing Module 17- Leaving in Car Unit 5- Conclusion Course 4: Catering Management Module 1: An Overview of Catering Business Module 2: Laws and Legislations Regarding food Safety and Hygiene Module 3: Food Safety and Hygiene Module 4: Food Safety in Catering Module 5: Management of Food and Beverage Operations Module 6: Marketing and Human Resource Course 5: Event Planning Module 1: Introduction to Event Management Module 2: Role of an Event Planner Module 3: Event Classification Module 4: Events and Clients Module 5: Steps to Plan an Event Module 6: Invitation to the Event Module 7: Event Marketing Module 8: Catering at Events Module 9: Event Decorations Module 10: Cleaning and Waste Disposal Module 11: Event Security Module 12: Developing an Event Planning Business Course 6: Interior Design Professional Diploma Module 1: Introduction to Interior Design Module 2: Design Principles Module 3: Project Overview Module 4: Design Elements Module 5: Design Elements Practical Components Module 6: Room by Room Design Module 7: Popular Interior Designs Module 8: Sustainable Design Module 9: Presenting Your Ideas Module 10: Managing Interior Design Business Course 7: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 8: Performance Management Performance Management Section 01: Introduction Section 02: Performance Section 03: Key Performance Indicators Section 04: Reporting Section 05: Rewarding Section 06: Conclusion Course 9: Leisure Management Module 01: Introduction to Leisure Management Module 02: Managing and Maintaining a Leisure Facility Module 03: Travel, Tourism and Leisure Module 04: Managing Hotel and Lodging Module 05: Planning for Leisure Services Module 06: Leadership in Leisure Industry Module 07: Human Resource Management in Leisure Industry Module 08: Marketing of Leisure and Recreation Module 09: Health, Safety and Welfare Course 10: Effective Communication Skills Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 11: Health and Safety at Workplace Module 01: Health and Safety at Work and the Laws Module 02: Managing for Health and Safety Module 03: Risk Assessment and Common Risks Module 04: Workplace Health, Safety and Welfare Module 05: Accidents and Ill Health at Work Module 06: Electrical, Fire and Gas Safety Module 07: Safety in Different Work Settings Module 08: Work Equipment Hazards and Risk Control Module 09: Other Health and Safety Hazards at Work How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds. Requirements Our course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path These skills can be used to add value to your CV when exploring career opportunities in events planning. It will equip learners with the core skills required to work in the following professions: Wedding Planner Special Events Coordinator Events Manager Events & Party Planner Certificates Certificate of completion Digital certificate - Included

Flash Sale On | 11-in-1 Bundle | 110 CPD QS Points | Gifts: Hardcopy + PDF Certificates + SID - Worth £180 | Lifetime Access | Customer Support | Enrol Today

Flash Sale 2024 II Discount II Bundle Course II Free CPD certificates

Description: This course will start by helping you realise that in the beginning with your new locally established business, you will struggle with almost everything. This includes the struggles in business etiquette. Business etiquette is very important since this will help you boost your business. You will then be able to impart these business etiquettes to your employees so that your business will succeed. In this course, you will be guided with the book of business etiquette. With that, you will learn the how successful businessman behave and how they succeed. You will also be able to put the value of courtesy and apply it to your business. You will also know the proper table manners and learn how to handle telephone and front doors etiquettes. This course will help your morals and manners. Who is the course for? Businessmen, Entrepreneur, and Professionals who are in the Business Industry People who have an interest in starting up a Cake Decorating business Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Business Etiquette Diploma a useful qualification to possess, especially to people with careers in: Businessmen Business Consultants Business Development Managers Entrepreneurs Human Resource Manager Strategist. Business Etiquette Diploma BUSINESS ETIQUETTE UK & CHINA 01:00:00 THE AMERICAN BUSINESSMAN 01:00:00 IMPORTANCE OF COURTESY IN BUSINESS COMMUNICATION 01:30:00 PUTTING COURTESY INTO BUSINESS 01:30:00 PERSONALITY TRAITS OF EFFECTIVE BUSINESS PEOPLE 01:30:00 TABLE MANNERS 01:30:00 TELEPHONES AND FRONT DOORS 01:30:00 TRAVELING AND SELLING 01:30:00 THE BUSINESS OF WRITING 01:30:00 DIFFERENCE BETWEEN MORALS AND MANNERS 01:30:00 'BIG BUSINESS' 01:30:00 DEPARTMENT STORE 01:30:00 A WHILE WITH A TRAVELING MAN 01:30:00 TABLES FOR TWO OR MORE 01:30:00 LADIES FIRST? 01:30:00 Mock Exam Mock Exam-Business Etiquette Diploma 00:20:00 Final Exam Final Exam-Business Etiquette Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The world of Business and Sales communication has endless possibilities. This is certainly one field that is ever stimulating and never stagnant! This is an intensive program, specifically targeting the skills necessary to thrive in a fast-paced environment. The goal of this course is to ensure that you become a seasoned sales & marketing professional that knows what it takes to succeed in a business. The Business and Sales communication program prepares you for a rewarding career in the sales, marketing or advertising & promotions components of business. Skills in sales are becoming increasingly valuable in the growing global marketplace. All modern managers need to ensure communication is effective; communication might be face-to-face or through social media but it must be effective. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business and Sales Communication Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business and Sales Communication Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Module: 02 Key Communication Components 00:15:00 The Building Blocks 01:00:00 Your Communications Plan 01:00:00 The Five C's of a Successful Message 00:30:00 Communication Strategies 00:15:00 Sharing Information Through Media Releases 00:30:00 Communicating Online 00:15:00 Using Stories to Communicate 00:15:00 Polishers and Time Savers 00:30:00 Enhancing Your Results 00:30:00 Maintaining Your Message in Crisis 00:15:00 Module: 03 Communication Basics 00:30:00 The Importance Of Self Esteem 00:30:00 Oral Communication Strategies 00:30:00 Written Communication Techniques 00:30:00 The Importance Of Body Language 00:30:00 Public Speaking Tips 00:30:00 How Bad Communication Damages Your Business 00:30:00 Mock Exam Mock Exam- Business and Sales Communication Diploma 00:20:00 Final Exam Final Exam- Business and Sales Communication Diploma 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

🌟 Unlock Your Potential: Master Effective Influence Strategies in Corporate Communication! 🌟   Ready to take your corporate communication skills to the next level? Discover the power of influence with our comprehensive online course: 'Effective Influence Strategies in Corporate Communication.' In today's competitive business landscape, the ability to influence and persuade is a game-changer. Whether you're a seasoned professional or just starting in your career, this course is designed to equip you with the strategies and techniques essential for effective communication in corporate settings.   What You'll Gain: 🚀 Proven Influence Techniques: Learn the art of persuasion and influence to drive positive outcomes in meetings, negotiations, and day-to-day interactions. 🔑 Strategic Communication Skills: Master the ability to craft compelling messages, engage stakeholders, and inspire action within your organization. 💡 Psychology of Influence: Gain insights into human behavior, cognitive biases, and decision-making processes to ethically influence outcomes. 🤝 Building Rapport & Trust: Develop authentic connections, foster trust, and enhance relationships with colleagues, clients, and stakeholders. 📈 Elevate Your Career: Stand out as a confident and influential communicator, positioning yourself for advancement and leadership opportunities.   Course Highlights: 🎓 Engaging Modules: Access easily digestible modules with video lectures, practical exercises, and real-world case studies curated by industry experts. 📚 Comprehensive Resources: Dive into a wealth of supplementary materials, including downloadable guides, templates, and recommended readings. 👩‍🏫 Expert Guidance: Benefit from the mentorship of seasoned professionals who provide personalized feedback and guidance throughout your learning journey. 🌐 Flexibility & Accessibility: Learn at your own pace, from anywhere in the world, with 24/7 access to the course materials on any device.   Join thousands of professionals worldwide who have transformed their communication prowess and achieved remarkable success in their careers. Invest in your future today! Enroll in 'Effective Influence Strategies in Corporate Communication' and unlock the keys to impactful communication and influential leadership.   Limited seats available - Don't miss this opportunity to elevate your communication skills and drive your career forward! 🚀✨ Course Curriculum INTRODUCTION Promo Video - Persuasion in Business Communications 00:00 PERSUASION TACTICS & STRATEGIES Quick Win! Increasing Your Odds of a Face to Face Persuasive Presentation 00:00 Always Select Your Best Persuasion Opportunities and Environments 00:00 Learning Persuasion Skills to Beat the Naturals 00:00 Mapping Out Your Finish Line - In Advance! 00:00 Moving the Numbers Game To Your Favor 00:00 The Unique Advantage of Persuasion in the Business World 00:00 Never Bore With Data Dumps Again 00:00 Master the Process of NOT Telling People Too Much About Your Process 00:00 The 5 Key Messages for Your Persuasion Success 00:00 Your Secret Source of Winning Persuasion Messages 00:00 Persuade More By talking Less 00:00 There is Nothing Like Seeing Your Persuasion Messages in Text 00:00 More for You, By Not Talking About You 00:00 Here is How You Get People to Remember Your Messages 00:00 Ironing Out the Kinks in Your Persuasion Presentation 00:00 Mastering Persuasive Body Language 00:00 Persuading Yourself to Go Outside of Your Comfort Zone 00:00 The Single Best Way to Prepare for All Persuasion Presentation Opportunities 00:00 Persuasion That Takes 6 Months is Still Persuasion 00:00 Persuasion is Sometimes More Effective at the Top Than at The Bottom 00:00 Conquering Your Fear to Pitch Again 00:00 Note I Probably Shouldn't Have to Mention This, But Don't Lie 00:00 CONCLUSION Conclusion You are Now Ready to Persuade 00:00

Description: To become a successful sales person or marketer, you need to have the appropriate sales skills that every sales professional must master. This course will provide you comprehensive lessons on salesmanship, sales communication as well as sales techniques that you need to master to be successful in this field of your interests. This course will equip you with the appropriate skills, information and knowledge on sales skills and will prepare yourself to be an accomplished sales professional you desire to be.  Who is the course for? Professionals, who work in the business or corporate setting, especially people who are part of the sales, marketing, and communications departments. People who are interested in learning more about business communication and those people who are struggling with communication and expressing their thoughts into actions. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Sales Skills Course is a useful qualification to possess and would be beneficial for the following careers: Businessmen Business Development Specialist Entrepreneur Marketing Manager Sales Specialist Strategist. Salesmanship Introduction To Salesmanship 01:00:00 How the Low Pressure Salesman Uses His Product Knowledge to Build Dynamic Demonstrations 00:30:00 How to Use Enthusiasm in Low Pressure Selling 02:00:00 Building Customer Confidence Through Low Pressure 00:30:00 Timing the Low Pressure Sale 02:00:00 Developing the Low Pressure Sales Personality 00:30:00 How to Organize Yourself for Low Pressure Selling 02:00:00 Objection Handling Techniques 01:00:00 Highlight Closers in Low Pressure Selling 00:30:00 How You Can 'Tell It Faster-Sell It Faster' Through Low Pressure 00:30:00 Sales Communication Communication Basics 00:30:00 The Importance Of Self Esteem 00:30:00 Oral Communication Strategies 00:30:00 Written Communication Techniques 00:30:00 The Importance Of Body Language 00:30:00 Public Speaking Tips 00:30:00 How Bad Communication Damages Your Business 00:30:00 Sales and Marketing Defining Marketing 00:30:00 Recognising Trends 00:15:00 Conducting Market Research 00:15:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales Technique Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Mock Exam Mock Exam- Professional Sales Skills Course 00:30:00 Final Exam Final Exam- Professional Sales Skills Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Customer service is an essential part of any business. Companies always look for the people who have the strong command over handling customer issues. With the help of the Customer Service Training - Complete Video Course, you gain mastery over customer service skills. The bundle video course covers all the necessary parts that a person should know for managing the customer service. For understanding the skill properly, the course is divided into several sections and sub-sections. Firstly, in the Customer Service Skills part, you will be introduced to the fundamentals of customer service including the telephone etiquette. Then, you will learn about the communication procedures in the Communication Essential sections. You will learn about the different types of communication covering business communication, verbal and non-verbal communication, written and electrical communication, etc. Next section is Time Management- one of the best and most efficient parts of any business. Here, you will know the tips and techniques for managing time properly. After that, you will be introduced to the Microsoft Office Word and Microsoft Office Excel. These are two necessary skills that every employee should know for managing the customer service properly. You will learn to use these two applications. Finally, it can be said that the Customer Service Training - Complete Video Course course helps you to achieve the necessary skills for grabbing the attention of the customers with proper etiquette and create a long-term relationship with them. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Train drivers in the UK earn higher than other related sectors because they have a very strong Trade Union that fights vigorously and effectively for their pay and conditions. Trainee drivers start with a salary of £24,024, rising to £39,372 after the training period, while experienced drivers earn £50,451. With the British Rail Network being the fifth most used globally, the popularity is never dying. And to keep the tarings running, skilled train drivers are always in demand. So, enrol in our comprehensive Trainee Train Driver bundle and learn the fundamentals of becoming a Train Driver. Along with this course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Trainee Train Driver Course Bundle Consists of the following Premium courses: Course 01: Trainee Train Driver Course Course 02: Car Maintenance Level 3 Course 03: Driver Safety Awareness Certificate Course 04: Driving Theory Test Preparation Course 05: Hybrid Vehicle Expert Training Course 06: Transport Manager Complete Training Level 4 Course 07: Healthy Fitness Course 08: Attention Management Course 09: First Aid Training Course 10: Effective Communication Skills Diploma Course 11: Time Management So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Trainee Train Driver Course: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of the Bundle Course 01: Trainee Train Driver Course Introduction to Trainee Train Driving Train Driver Licences and Certificates: Key Facts Required Skills and Attitudes Application Form Success Psychometric Test References, Medical Assessment and Training And Much More..... Course 02: Vehicle Routing Problem with Spreadsheet Introduction VRP Variants Conclusion Assignment Course 03: Car Maintenance Level 3 Module 1 Chapter 1: Safety Rules & Introduction to Tools Chapter 2: General Maintenance Chapter 3: Dashboard Indicator Lights Chapter 4: Tires Chapter 5: Internal Combustion Engines & Engine Oil Chapter 6: The Cooling System Module 2 Chapter 7: The Fuel System Chapter 8: The Electrical System Chapter 9: The Drive Train Chapter 10: Brakes Chapter 11: The Auto Repair Industry Course 04: Driver Safety Awareness Certificate Introduction to Safe Driving Reading the Signals and Marks on the Road Pre-Journey Safety Check Safe Driving Tactics for Driving in the UK Driving in Poor Condition Driving and Human Health In the Events of Accidents and Breakdowns Laws and Policies Involving Road Safety Course 05: Driving Theory Test Preparation Driving Test Rules For Pedestrians and Users of Powered Wheelchairs and Mobility Scooters Driving in Adverse Weather Conditions Signs, Signals and Road Markings Maintenance, Breakdowns and Other Incidents Using the Road and Parking DSA Practical Driving Test Preparation for the Test Day of the Test Your Test Result Things to Remember Sample Theory Test Questions And Much More..... Course 06: Transport Manager Complete Training Level 4 Transport Management SAP Transportation Management Course 07: Healthy Fitness Section 01: 7 Day Work Program Section 02: Bodybuilding Tips Section 03: HIT Section 04: Hypertrophy Section 05: Joint Health 101 Section 06: Workout Course 08: Attention Management Getting Started Introduction to Attention Management Types of Attention Strategies for Goal Setting Meditation Training Your Attention Attention Zones Model SMART Goals Keeping Yourself Focused Procrastination Prioritizing Your Time Wrapping Up Course 09: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency Course 10: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss Course 11: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Trainee Train Driver Course bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Trainee Train Driver Course is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Train Driver - £24-50k/year. Train Conductor - £20-30k/year. Rail Operations Manager - £30-50k/year. Rail Track Maintenance Worker - £18-25k/year. Rail Signaller - £20-35k/year. Rail Customer Service Assistant - £18-25k/year. Certificates Certificate of completion Digital certificate - Included Certificate of completion is included in course price Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Trainee Train Driver) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.