152 Box Making courses

In these programmes you will learn: -to assemble our predesigned kits -to use computer software to customise our designs -to use computer software to design your own stuff -to make your own designs using the laser cutter -to finish your products to make quality artefacts suitable for purpose. -to use workshop tools, machines and processes safely as our facilities allow.

A perfect follow-on course for those who have already completed an introductory darkroom printing course, or who have a reasonable level of B&W darkroom printing experience. Please bring B&W negatives (35mm or medium format) that relate to each other in some way (subject matter, tonal range, environment etc.) as we will be making a number of prints that can be read as a series. Please note: This course only covers the printing of images and participants should therefore bring previously processed negatives and if you have one, a printed contact sheet along to the session. All other materials (including a range of papers) will be provided. Class sizes are currently limited to 4 participants to enable social distancing throughout the course. Morning Presentation and analysis of what makes a successful series of photographs, and how the final print can be crafted to accentuate the photographer’s artistic intent Reading the negative and pre-visualising the print Re-cap of darkroom skills – including overview of single filter printing, test strips and making a work print Learning how to split-filter print Afternoon Making a printing plan Using fibre based paper Plenty of practical darkroom time to work on your images and gain confidence in the new skills and processes Finishing your prints   Courses are subject to minimum enrolment. Please register early, within five days of the start date, to reduce the likelihood of course cancellation. Please read our cancellation policy before booking. Students, anyone over the age of 65, and those in receipt of any form of benefits can claim the concessionary price, offering a 10% discount on the full course price. Valid proof of eligibility must be produced on the first day of the course. Please use the code CONCESSION when prompted at checkout. Stills uses ILFORD PHOTO chemicals on this course that can potentially pose a risk to pregnant and breast feeding women and asthmatics. We take every care to ensure good working practices and adequate ventilation in our darkrooms. If you feel you may be adversely affected, please visit the Health and Safety section of Ilford’s website for further information. General Guidance Notes for Pregnant and Breast Feeding Women and Asthmatics: From a risk assessment standpoint, provided all necessary control measures (such as good working practices, adequate ventilation, and the use of appropriate PPE) are in place then pregnant and breastfeeding women should be able to continue to work safely with photochemical products.Inhalation is the main route by which fumes and gases enter the body, making good ventilation a high priority. Exposure to irritant chemicals that would not affect most people may provoke an asthma attack in a person who already has asthma. For example, low levels of the gas sulphur dioxide can be produced by some ILFORD PHOTO processes. Most individuals would be unaffected but asthmatics may suffer adverse affects. ILFORD PHOTO products include no known human carcinogens, and no substances to which phrase R46 (May cause heritable genetic damage) or R64 (May cause harm to breastfed babies) applies. Most ILFORD PHOTO developers use hydroquinone, and their classification therefore includes R40 (Limited evidence of a carcinogenic effect) and R68 (Possible risk of irreversible effects). Some ILFORD PHOTO chemicals use boric acid or borates. These substances are classified as toxic for reproduction. As a result, the classification of some of the powder developers includes R60 (May impair fertility) and R61 (May cause harm to the unborn child).

Protecting Children, Young People or Vulnerable Adults One Day Course Cost:  £65 + vat per person This course promotes awareness and sensitivity to Safeguarding, enabling learners to identify the types and characteristics of abuse, record disclosure and appropriately share information with the relevant people. Safeguarding is how we can protect children, young people and vulnerable adults from abuse or neglect by the actions, or lack of actions, of another person. In order to Safeguard and Protect Persons from abuse or neglect we need to learn how to identify vulnerable individuals and take necessary steps to stop abuse and neglect. SYLLABUS A range of subjects is covered including: Making judgements Communication Roles and responsibilities Sharing information Dealing with and reporting of allegations and complaints AGE RESTRICTIONS Learners must be minimum of 18 years of age upon course commencement.  COURSE NUMBERS A maximum of 12 learners can be accommodated on this course. CERTIFICATION Upon successful completion of the qualification assessment, learners will be awarded an Ofqual regulated qualification. Safeguarding • Adults & Children at Risk Our Safeguarding Workshops cover a variety of topics, including identifying signs of abuse or neglect, understanding legal responsibilities related to safeguarding, and implementing effective strategies for preventing harm. These Workshops are led by experienced Trainers who have extensive knowledge in the field of Safeguarding. They are designed to provide Healthcare Professionals with the knowledge and skills they need to protect vulnerable individuals in their care. The Workshops are highly interactive, providing participants with plenty of opportunities to engage in discussions, ask questions, and practice new skills. We believe that this hands-on approach enhances learning and helps participants apply what they’ve learned in real-world situations.

Awareness of Safeguarding Safeguarding • Adults & Children at Risk Our Safeguarding Workshops cover a variety of topics, including identifying signs of abuse or neglect, understanding legal responsibilities related to safeguarding, and implementing effective strategies for preventing harm. These Workshops are led by experienced Trainers who have extensive knowledge in the field of Safeguarding. They are designed to provide Healthcare Professionals with the knowledge and skills they need to protect vulnerable individuals in their care. The Workshops are highly interactive, providing participants with plenty of opportunities to engage in discussions, ask questions, and practice new skills. We believe that this hands-on approach enhances learning and helps participants apply what they’ve learned in real-world situations. Course: Four Hours Cost:  £45 + vat per person Awareness of Safeguarding Qualification will provide an understanding of Safeguarding which can be used in a workplace, activity group or any instance where a person comes into contact with children or adults at risk. The Qualification provides learners with the knowledge to identify a Safeguarding concern, record a disclosure and report to the appropriate person. SYLLABUS A range of Safeguarding related subjects are covered including: Safeguarding legislation and guidance Roles and responsibilities Abuse and neglect Identifying concerns and disclosure Making judgements Reporting Safeguarding concerns CERTIFICATION Upon successful completion of the qualification assessment, learners will be awarded an Ofqual regulated qualification. The qualification does not have an expiry date, but refresher training and keeping up-to-date with changes to policies, procedures and new legislation through ongoing CPD is vital.

This is a specialist training course for senior managers or newly appointed safeguarding leads who are responsible for safeguarding adults from neglect and harm

Person-centred approaches are a core skills framework that articulates what it means to be person-centred and how to develop and support the workforce to work in this way. Developed in partnership with Skills for Health and Skills for Care, the Framework aims to distil best practices and to set out core, transferable behaviours, knowledge and skills. It is applicable across services and sectors and across different types of organisations. Person-centred approaches underpins existing dementia, learning disabilities, mental health and end of life care core skills frameworks. This subject forms standard 5 in The Care Certificate.

Building Confidence, Self Worth & Friendships Making Tracks is for children with additional needs and their families, allowing them access to an inclusive and sensory rich environment. Developing confidence and self esteem, motivation to learn and improving self worth. This group is based around the children and their needs. Our highly skilled staff work with children and their families, to encourage growth in a supportive and nurturing environment. Activities include outdoor play and learner led activities such as den building, campfire cooking and exploration. How To Access Our Alternative Schooling Sessions Making Tracks, our alternative schooling sessions, are open to all children of school age and currently takes place on a Tuesday during term time from  Group One 10am - 12pm Group Two 1pm - 3pm. Each session costs £5.00  Making Tracks can be paid for through your Educational Health Care Plan. Book Now To discuss your child’s needs, or to organise One to One session please contact us. Why Choose Nature for your child? Whatever the reason children come to the woods to access our programmes, we aim to incorporate the forest school ethos into all our activities and sessions, offering a learner-centred approach wherever possible. In line with forest school objectives, we strive to use their Badger Forest School experience to help children overcome their previous experiences and become positive and pro-active learners.  As an organisation with trauma-informed status, our Nurture Programme is specifically designed to support emotional wellbeing as we believe this best supports a child’s development and aids their return to a school setting on a full-time basis. Children are assisted to understand their emotions, their triggers and their behaviours, so that they can learn self-regulation and management techniques. They build trusted relationships with staff which enables therapeutic conversations to happen. The outdoors environment and associated skills building offers children the opportunity to succeed which helps develop confidence, self-esteem and identity. All-weather outdoor learning generates motivation and resilience, as well as helps relieve passivity, stress and anxiety.  In terms of academic learning, sessions deliver a wide range of activities designed to develop the child’s concentration, practical skills, fine and gross motor development, problem solving, language and communication skills, and expand their understanding of the natural world. Activities might include:  Shelter building Fire lighting and cooking on an open fire Tool use Studying wildlife Rope and string work Art and sculpture work Sensory activities Developing and discussing stories Creating and completing obstacle courses Activities frequently incorporate opportunities for working on literacy or numeracy skills, and additionally, we can work towards including some elements of the National Curriculum if this is a priority for the client, as many of our staff are teacher trained or have experience working in schools.

Any team member with Customer interaction (including internal) are the 'Ambassadors' of the company/organisation. If they project positive professionalism - they win others' confidence. If they appear or sound like they are in any way indifferent or unprofessional - they will cost sales and lose clients/customers. With this 2 day Training course, that will be tailored to your company/organisation, each person attending will upgrade their professional standards in people skills, telephone manner and email etiquette. No training in this area may well be a false economy as there is a much greater risk of disenfranchised customers and team members - and probably increases your competitors to win business at your expense. Professional customer care is all too frequently regarded as a token issue in most induction sessions for employees. Surprisingly it is very rarely considered as a key priority, despite being essential for ensuring customer commitment is secure and supplier/partnerships are robust. Excellent customer care is paramount in our ever increasingly competitive market and making customers feel valued and looked after is often a differentiator. This 2-day course will help you understand your customers and the vital importance of customer care in any organisation. You will gain the tools and techniques to apply your learning directly back into the workplace and deliver excellent customer care. Course Syllabus The syllabus of the Professional Customer Care course is comprised of four modules, covering the following: Module One What is Excellent Customer Care? Internal versus external customers Why customer care is important Meeting customer expectations Module Two Making a Personal Difference How do you measure customer care? Making a difference Taking ownership Positive mental attitude Displaying professionalism both face-to-face and over the telephone Using positive language Module Three Gathering Information and Offering Solutions Asking the right questions Active listening skills Summarising and clarifying skills Module Four Dealing with Difficult Situations How to give a 'service' no Demonstrating empathy Assertiveness techniques Handling a complaint Problem solving Saying 'sorry' Making realistic promises and keeping them Real Play Scenarios with a Professional Actor (Optional Extra) This programme benefits significantly from our innovative training feature: Real Play. Using a professional actor who performs role plays as different customer characters in carefully devised situations, the delegates have the opportunity to 'pause' the role play to coach and control their character to improve their skill sets and practice the theory delivered. These scenarios can deal with difficult situations and enacting options to ensure good customer relations are intact. The outcome of the scenario is the responsibility of the delegates, not the trainer and actor. The actor will remain in character throughout the de-brief in order to bring to life the impact and possible next steps. Objectives By the end of the course participants will be able to Adopt a professional telephone manner Communicate assertively by taking control and directing the conversation Deliver information positively by offering options and alternatives Develop a range of versatile behaviours to use when dealing with difficult situations by: Listening actively Using empathy Gathering relevant information through effective questioning Finding solutions to concerns/problems quickly and efficiently Speaking positively and assertively What Is The Benefit? For individuals this course will increase confidence and ability to deal with customers in all situations, which will in turn create customer loyalty and raise their profile. For an employer, ensuring that all customer facing employees are demonstrating excellent customer care instils confidence in the customers and promotes a positive image of the company. In-House Courses Every single team member or employee that has a role which involves engaging with a customer, client and/or a key partner/supplier has a responsibility for projecting a positive image of the organisation which they represent. That may sound obvious, but how many hundreds of experiences have you had as a customer where you were treated with indifference and a distinct lack of professionalism by the receptionist, the retail assistant, the tele-agent, the delivery person, the credit controller or the departmental manager of the operation that you were dealing with? Far too many to count? This is because professional customer care is regarded as a token issue in most induction sessions for employees - and it is very rarely considered as a key priority to ensure customer commitment is secure and supplier/partnerships are robust. Yet the hugely expensive churn in customer/client commitments and staff is enormously expensive and immensely disruptive to any organisation. The Importance of Customers and Clients Every client/customer engaging person needs to recognise that it is ultimately the client or customer that pays their wages. If they gain a basic understanding of the clients' motivations and behaviours, coupled with some core skills in how to care for them, they will attain the status of 'professional'. This will very quickly translate into increased revenues, retained loyalty, high commitment and far greater security for all parties. The foundation has to be based on the authentic commitment to both the customer and also to the organisation they work for. Disenfranchisement readily curdles into sloppy behaviours cloaked in unprofessional attitudes and demeanours; plenty there to repel the most loyal of customers. If your company or organisation relies on repeat business and retaining the confidence and commitment of your clients, then all of your team members - perhaps including managers who set the example and have the biggest influence on the where the needle points to in relation to professionalism - need to be trained on the core basics of professional customer care. Customer Care Programmes from Dickson Training Ltd We are delighted to boast about the many successes we have had in providing effective and long lasting improvements for many clients, where awards have been won and, more importantly, talent has been retained because their clients and customers keep on coming back. Professional customer care extends to suppliers and partners that you value and need to get the best service and rates from, as well as any 'internal clients' such as other departments where you need to rely on their support and collaboration in order to achieve your goals. It is amazing what effective professional customer care training can do for any organisation. Without it your organisation may be vulnerable, with it you are much more likely to see increased performances and much greater security and growth. Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

Gain practical skills in influencing and decision-making, perfect for anyone working in team-based or project-focused environments, with interactive, hands-on learning. Course overview Duration: 1 day (6.5 hours) This is a highly interactive and practical course which will help you to use influencing and decision making techniques. This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and decision making models and techniques. The course is aimed at anyone who interacts with others on a regular basis, especially those in project management disciplines, multi disciplinary, matrix type organisations where healthy debate and challenge are key to achieving optimum resolutions. Objectives By the end of the course you will be able to: Utilise a variety of new techniques to enhance your influencing skills Recognise the impact of non-verbal communication and use it to enhance influencing behaviours Use language skills necessary to get your message across in an influential way Apply different techniques for dealing with aggression Understand VUCA – Volatility, Uncertainty, Complexity & Ambiguous Use Perception, Bias, Decision Making and Judgement Understand personal preferences and approaches to Decision Making Speed read others approach to decision making Apply Mindsets, Skillsets and Toolsets for decision making Content What is influencing? Sources of power Influencing skills Choosing the right approach Developing Skills Communication skills – the language of influence Different influencing techniques and when to use them Having the confidence to challenge Dealing with confrontation and challenges in a confident manner The Decision Lifecycle – Personal Preferences Understand the human facts that influence decision making Understanding personal preferences and approaches to Decision Making Understand the impact of Perception, Bias and judgement in decision making Speed reading others approach to decision making Frameworks to provide context for decision making Understand the business factors that influence decision making - VUCA The Cynefin Framework – decision making in complex situations Understanding which business context, you operate in – simple, complicated, complex or chaotic Understanding how to decide in complexity Practical Practical exercises Case studies Personal action planning

Negotiation is an everyday challenge for some whether it be in the office, field or at home. Have you ever walked away from a situation thinking "if I'd only put my thoughts, side, opinion or words across better"? This 2-day course is perfect for managers, supervisors and sales people. It will focus on negotiation skills and the techniques that go with it. In this energy-charged provision you'll learn and practice negotiation, assertiveness and influencing techniques. Course Syllabus The syllabus of the Effective Communication and Influencing course is comprised of seven modules, covering the following: Module One An Introduction to Negotiation Assessment of your current sales and negotiation strengths and improvement areas What is negotiation? Identifying objectives and all factors affecting negotiation The negotiation model - the four stages Module Two The Preparation Stage The significance of preparation and why we need to prepare What do you need to prepare? Preparing a set of objectives: yours and theirs Understanding constants and variables Researching the other party Creating a "win-win" situation Preparing yourself for possible set-backs and objections Module Three The Discussion Stage The importance of rapport building Opening the negotiation The power of effective questioning techniques Improving your listening skills Controlling emotions Spotting the signs - non-verbal communication and voice clues Module Four The Proposing Stage Stating your opening position Responding to offers How to deal effectively with adjournments Module Five The Bargaining and Closing Stage Making concessions - the techniques Adopting key bargaining skills Dealing with objections and underhand tactics Closing techniques Confirming the agreement Creating long term, lasting commitment Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.