19376 Basic courses in Liverpool delivered Online

The Medical Laboratory Assistant Course offers an in-depth look into the core responsibilities and knowledge required for working in a medical lab setting. From understanding essential equipment and lab solutions to managing safety protocols and handling hazardous substances, this course has been designed to deliver a clear, structured path through each vital area of study. Every module builds on the last, guiding learners through a progression of key topics that form the foundation of medical laboratory work. Covering everything from COSHH and RIDDOR regulations to sterilisation techniques and accident prevention, the content is developed to reflect the standards and expectations of modern laboratory environments. Whether you're looking to explore the role for the first time or formalise your existing knowledge, this course brings a focused and informative approach designed to meet the demands of those pursuing a career in laboratory support. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to the Course Module 02: Laboratory Equipment (Part-01) Module 03: Laboratory Equipment (Part-02) Module 04: Solutions Used in Clinical/Medical Laboratory Module 05: Sterilisation, Disinfection and Decontamination Module 06: Laboratory Accidents and Safety Module 07: RIDDOR Module 08: COSHH Explained Module 09: COSHH Regulations Module 10: Health Problems Related to Hazardous Substances Module 11: Identifying Hazardous Substances Module 12: COSHH Risk Assessment: Identifying Hazard and Assessing Risk Module 13: Control Measures and Monitoring Module 14: Implementation of Control Measures Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Medical Laboratory Assistant training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Medical Laboratory Assistant training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Supply Chain Administrator Course offers a thorough introduction to the essentials of managing modern supply chains with confidence and clarity. This course breaks down the complex world of supply chain management into manageable and well-defined segments, covering everything from logistics and customer response systems to global operations and inventory strategies. Designed to provide a clear understanding of how each component interlinks, it ensures learners grasp the fundamental principles that drive efficient supply chains in today’s competitive environment. With modules addressing warehouse management, network evaluation, and aligning supply chain processes to business goals, this course is ideal for those aiming to build a solid foundation in supply chain administration. It highlights the latest concepts in planning and new business models, enabling learners to stay updated with evolving trends. Whether you’re seeking to refine your knowledge or broaden your career prospects, this course presents a well-rounded approach to mastering supply chain fundamentals without the need for physical attendance, perfectly suited for remote learning environments. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: An overview of Supply Chain Management Module 02: Role of logistics of Supply Chain Module 03: Customer Response Principles and Systems Module 04: Supply Chain System and Principles Module 05: Global Supply Chain Operations Module 06:Inventory Strategies for Supply Chain Module 07: Warehouse Management and Operations Module 08: Supply Chain Design and Monitoring Module 09: Supply Chain Network and Evaluating Module 10: Supply Chain Planning and New Business Concepts Module 11: Aligning your supply chain process with your business Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Supply Chain Administrator training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our course. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Mastering telesales is a vital skill for any sales professional aiming to excel in the competitive world of remote selling. This course offers a detailed exploration of telesales techniques designed to enhance communication and boost sales performance over the phone. From understanding the nuances of telemarketing to mastering the art of persuasive dialogue, participants will discover how to structure calls effectively and handle challenges with confidence. Every module focuses on refining the skills necessary to convert prospects into loyal customers, ensuring each interaction is purposeful and results-driven. With a clear emphasis on strategic communication, this course walks you through the entire telesales journey — from preparing and opening calls to overcoming objections and successfully closing sales. Additional guidance on expanding sales opportunities will also help increase earnings and build lasting client relationships. Designed for those seeking to sharpen their telephone sales abilities without the need for physical attendance, this programme provides practical insights into managing telesales teams and individual performance, ensuring your approach is both professional and impactful. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Tele Sales Executive Training Module 02: All About Telemarketing Module 03: Elevate Sales on Telephone Module 04: Prospective Telephone-Sales Expert Module 05: The Right Words and Phrases to Use on a Sales Call Module 06: Preparing The Call Module 07: Opening The Call Module 08: Structuring The Call Module 09: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Telesales Management Strategies training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Telesales Management Strategies training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Master the essentials of driving a Large Goods Vehicle (LGV) with our focused Class 2 Training Course. This course covers everything from understanding the unique features and limits of LGVs to the crucial regulations surrounding drivers’ hours and load restraints. Whether you’re aiming to obtain your provisional LGV licence or preparing for the CPC tests, the modules provide clear and structured knowledge to help you confidently navigate each step of the qualification process. Designed for learners seeking thorough preparation through online study, this course offers detailed insight into health requirements, vehicle characteristics, and professional conduct expected of LGV drivers. After completing the course, you will have a solid grasp of the responsibilities and regulations involved in driving a Class 2 vehicle, setting the foundation for a successful career in the transport sector. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Knowing Your LGV Module 02: Characteristics of Vehicle Module 03: Vehicle Limit Module 04: Loads and Load Restraint Module 05: Drivers' Hours and Records Module 06: Vehicles and Driving Module 07: Health and Conduct Module 08: Your LGV Module 09: Qualified LGV Driver Module 10: Provisional LGV Licence Module 11: CPC Test Part 01 and 02 Module 12: CPC Test Part 03 and 04 Module 13: After Getting Qualification Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The HGV Driver Class 2 training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our HGV Driver Class 2 training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Technical Specialist Course is designed for individuals looking to refine their communication and administrative abilities within a structured office environment. This course focuses on the essential elements of professional telephone handling, interoffice communication, record management, and key business support functions. Through modules covering everything from inbound and outbound calls to business writing, invoicing, and scheduling, learners are guided through the finer points of being an effective technical support professional in modern organisational settings. Each module offers insights into specific areas such as customer relationship management, communication etiquette, and maintaining filing systems. Whether you're aiming to build stronger rapport over the phone or enhance your invoicing and petty cash handling, this course brings clarity and precision to tasks often overlooked in busy office roles. The emphasis throughout is on communication, organisation, and professionalism — tailored for those who operate behind the scenes but keep operations moving smoothly. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Technical Specialist training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Technical Specialist training.

The Commercial Financial Analyst Course offers a clear and focused pathway into the essential concepts of financial management and analysis. Designed to deepen your understanding of key financial documents such as the balance sheet, income statement, and cash flow statement, this course equips you with the ability to interpret and analyse financial data effectively. With a thorough exploration of budgeting principles and the statement of stockholders’ equity, you will gain a robust foundation in financial reporting and management. Delving further, the course addresses the interconnections between various financial statements, enhancing your capability to see the bigger picture in company finances. Additionally, international aspects of financial management are covered, broadening your perspective on global financial environments. Whether you aim to sharpen your financial insight or refine your analytical approach, this course provides the knowledge necessary to navigate financial information with confidence and clarity. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Financial Management Module 02: Fundamentals of Budgeting Module 03: The Balance Sheet Module 04: The Income Statement Module 05: The Cash Flow Statement Module 06: Statement of Stockholders' Equity Module 07: Analysing and Interpreting Financial Statements Module 08: Inter-Relationship Between all the Financial Statements Module 09: International Aspects of Financial Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Commercial Financial Analyst training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Commercial Financial Analyst training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Community Nursing Training Course offers a deep dive into the complex yet rewarding world of mental health support and community care. From understanding the role of mental health support workers to exploring the structure of Community Mental Health Teams (CMHTs), this course provides a clear picture of how care is delivered within local settings. It also examines essential themes such as safeguarding, legal responsibilities, communication in care, and the influence of social factors on wellbeing. Each module is thoughtfully structured to build knowledge progressively, guiding learners through the key aspects of community nursing without overwhelming them. This training is ideal for anyone looking to gain insights into community-based care and support services. With focused attention on mental health, youth work, equality, rights, and legal frameworks, the course bridges multiple care disciplines in a way that’s accessible and informative. Whether you're exploring a career path in health and social care or aiming to enhance your current role, this course helps lay the groundwork for confident, informed, and responsible care in a community setting. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Overview of Mental Health Support Worker Module 02: Community Mental Health Teams (CMHTs) Module 03: The Participation of the Service User Module 04: Communication and its Relevance Module 05: Introduction to Health and Social Care Module 06: Rights and Responsibilities as a Health and Social Care Worker Module 07: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 08: Who Are the Youth Workers? Module 09: Youth Worker Role and Methods Module 10: Youth Work as a Career (Social Work) Module 11: Social Influences Module 12: Safeguarding Vulnerable Individuals Module 13: Social Work and Criminal Justice Module 14: Important Principles and Policies in Health and Social Care Work Module 15: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 16: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Please be noted: This course does not qualify you to work as a professional in this specific sector. Instead, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Community Nursing Training training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Community Nursing Training training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Mechanic Officer’s Guide Course offers a thorough exploration of automotive maintenance and restoration, designed for anyone eager to deepen their understanding of car mechanics. From identifying vehicle warning lights to mastering the intricacies of the braking and fuel systems, this course covers essential topics that keep vehicles running smoothly. It also includes detailed modules on restoring both the engine and the car’s interior and exterior, providing a clear pathway to appreciating the art of vehicle care. Alongside mechanical insights, it pays close attention to workplace safety and the proper management of work equipment, ensuring learners are well-versed in maintaining a secure and efficient environment. This course balances technical knowledge with practical applications tailored for an online learning format, making it accessible without the need for physical attendance. Its structure is designed to fit around busy schedules, offering flexibility while maintaining an engaging and informative pace. Whether you're looking to refresh your skills or build a solid foundation in automotive mechanics, this course presents a professional and approachable guide. It is crafted to appeal to enthusiasts and professionals alike, delivering content that is both valuable and easy to follow, helping learners gain confidence in vehicle maintenance and restoration concepts. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Safety and Maintenance Module 02: General Maintenance for Car Mechanics Module 03: Vehicle Warning Lights Module 04: Tyres and Wheels Module 05: The Engine Module 06: The Cooling System Module 07: The Fuel System Module 08: The Electrical System Module 09: The Drivetrain Module 10: The Braking System Module 11: Car Restoration Plan Module 12: Restoring the Car's Interior Module 13: Restoring the Car's Exterior Module 14: Restoring the Engine Module 15: Reassemble & Test Drive Module 16: Hearing Conservation at Workplace Module 17: Provision and Use of Work Equipment Regulations Module 18: Selection and Conformity of Work Equipment Module 19: Safe Functionality of Work Equipment Module 20: Monitoring and Evaluation of Work Equipment Module 21: Maintenance of Work Equipment Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Mechanic Officer's Guide training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Mechanic Officer's Guide training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Whether you're new to support engineering or looking to sharpen your communication edge, this course covers the essentials every support professional should know. From managing interoffice calls and voicemail to mastering written business communication, you'll gain a well-rounded understanding of how to navigate internal and external communication channels effectively. Each module has been developed to help support engineers handle phone interactions, manage internal dealings, solve problems under pressure, and organise their workload with confidence. You’ll explore topics like customer relationship management, record keeping, invoicing, and even scheduling, with an emphasis on clarity, precision, and professionalism. Whether it's inbound queries, outbound updates, or navigating a tricky conversation with a tough caller, this course offers structured guidance tailored to the everyday responsibilities of support engineers. It's ideal for those seeking to fine-tune their communication, planning, and organisational capabilities in a business environment. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Essential Training for Support Engineers training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Essential Training for Support Engineers training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Community Support Assistant Course offers a thorough introduction to the vital role of mental health support workers within community settings. Designed to enhance understanding of mental health care, this course explores the function of Community Mental Health Teams (CMHTs), the importance of effective communication, and the involvement of service users in their own care journey. With a focus on rights, responsibilities, and ethical standards, learners gain insight into the broader framework of health and social care. The curriculum also sheds light on youth work, social influences, and safeguarding vulnerable individuals, equipping students with a well-rounded grasp of community support dynamics. This course is ideal for those interested in developing knowledge about supporting individuals with mental health needs without the need for face-to-face attendance. It addresses key legal, ethical, and professional standards that guide practice in health and social care sectors. Whether exploring the role of youth workers or understanding social justice within criminal justice systems, learners will find valuable perspectives that align with current health and social care priorities. The Community Support Assistant Course is a practical choice for anyone seeking a detailed and accessible introduction to this rewarding field. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Overview of Mental Health Support Worker Module 02: Community Mental Health Teams (CMHTs) Module 03: The Participation of the Service User Module 04: Communication and its Relevance Module 05: Introduction to Health and Social Care Module 06: Rights and Responsibilities as a Health and Social Care Worker Module 07: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 08: Who Are the Youth Workers? Module 09: Youth Worker Role and Methods Module 10: Youth Work as a Career (Social Work) Module 11: Social Influences Module 12: Safeguarding Vulnerable Individuals Module 13: Social Work and Criminal Justice Module 14: Important Principles and Policies in Health and Social Care Work Module 15: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 16: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Community Support Assistant training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Community Support Assistant training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included