44524 BA courses

Welcome to the fascinating alchemy that is wet felting. Starting with wool fibres in a wide range of colours we will create a piece of felt which could be a picture or abstract

Still Technique course, suitable for osteopaths and final year osteopathic students

Hi-Tech Training Closed Circuit Television (CCTV) Installation Course is designed to give participants a practical knowledge of the operation and installation of CCTV systems at a foundation level.

The IT System Support Technician (Online Virtual Classroom) Course will equip candidates with the skills and knowledge to competently carry out routine customer support to a range of Computer users, communicate effectively with support managers, supporting colleagues and external clients.

Join us in the studio for this lovely Autumnal pottery workshop. You will have opportunity to make a trio of small leaf themed dishes - they are perfect for jewellery and would make fab Christmas stocking fillers if you can bare to part with them ! This relaxed and easy workshop is suitable for complete beginners (age 16yrs upwards) Demonstration and instruction throughout will enable you to create you own style of dish. You’re work will left with us for the kiln firing and glazing process.

Make this unusual Ying Yang with an integrated rustic handle. During the course you will use several different natural coloured willows and apply different weaving techniques to make your basket completely individual. Enjoy a day of craft with refreshments provided. Please bring your own lunch.

The “ISO 22301:2019 Lead Implementer ” course provides comprehensive training in the ISO 22301:2019 standard and all its requirements from the Implementer ’s point of view, as well as basic skills necessary to execute the requirements. It’s a practical-oriented training that should be considered “a must” for every ISO 22301:2019 Implementer. This intensive course is specifically designed to participants to serve as ISO 22301:2019 Lead Implementers. The interactive training program, complete with quizzes, will provide the necessary technical knowledge and understanding of all ISO 22301:2019 requirements to implement the requirement of the standard.

Learn how to perform and read an ECG ... Nationally Recognised Qualification OCN Accredited - Level 3 (advanced level) CPD Accredited - The CPD Certification Service Introduces you to the fundamentals of setting up and operating an ECG machine Includes patient preparation Produce a valid (error free) ECG Learn and understand ECG traces Recognise recordings that require urgent attention Basic understanding of English language required OPEN TO ALL APPLICANTS VIRTUAL CLASSROOM OPTION INCLUDES COMPREHENSIVE PRACTISE@HOME ECG TRAINING KIT Final interpretation of all ECG recordings is the responsibility of a medical professional.

Learn to crochet in Surrey - this is an immersive 4 x 2 hour course running on Tuesday evenings in Walton-on-Thames.

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.