Description: Hold the attention and suspense of the reader with Thriller Writing Thriller can be both enjoyable yet challenging tasks. A thriller writer needs to know a lot of things including the knowledge of science, reader's interest, the understanding of writing patterns, and more. The Creative Writing Course - Thriller course is prepared to fulfil the thirst of the thriller writer. The course teaches you the writing pattern or formats of a thriller and helps you to create a story and protagonist that will hold the suspense of the readers. You will learn how to write a thriller easily, then submit it to the publisher, and finally the procedures of publication. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Creative Writing Course - Thriller is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Creative Writing Course - Thriller is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Writing The Thriller Introduction to Writing the Thriller 00:30:00 The Thriller: Form and Function 00:30:00 Writing the Thriller: Lesson One 00:30:00 Writing the Thriller: Lesson Two 00:30:00 Exercise 1 - Building Your Thriller 00:30:00 Writing the Thriller: Lesson Three 00:30:00 Exercise 2 - Building Your Thriller 00:30:00 Writing the Thriller: Lesson Four 00:30:00 Exercise 3 - Building Your Thriller 00:30:00 Writing the Thriller: Lesson Five 00:30:00 Exercise 4 - Building Your Thriller 00:30:00 Writing the Thriller: Lesson Six 00:30:00 Mock Exam Mock Exam - Creative Writing Course - Thriller 00:20:00 Final Exam Final Exam - Creative Writing Course - Thriller 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Dyslexia Awareness for Teachers In the United Kingdom, an estimated 10% of the population is affected by dyslexia, a learning difference that can impact individuals throughout their lives. As an educator, you must equip yourself with the knowledge and tools to support students with dyslexia effectively. Our 'Dyslexia Awareness for Teachers' course is designed to empower you with the expertise needed to make a meaningful difference in the lives of these students. At the beginning of the Dyslexia Awareness for Teachers course, you will explore the various symptoms of dyslexia, including mixing up letters in words, poor time management, pronunciation challenges, and difficulties holding a pencil correctly. Moreover, you'll gain insight into the different types of dyslexia, such as auditory, visual, deep, surface, and maths-related, enabling you to tailor your teaching methods to individual needs. Diagnosing dyslexia and recognizing its impact on social interactions, attention, and motor skills are crucial aspects covered in the course. You'll also learn how dyslexia affects writing, spelling, and academic performance. As you move through the Dyslexia Awareness for Teachers course, you will discover how structured cumulative approaches, person-centred strategies, and physiological interventions can help dyslexic students thrive. Our Dyslexia Awareness for Teachers course will ensure you are well-versed in these legal provisions and can navigate them confidently. Enrol in 'Dyslexia Awareness for Teachers' today and make a lasting impact on the lives of dyslexic students in your classroom. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 1: Introduction to Dyslexia Introduction to Dyslexia 00:16:00 Module 2: Dyslexia and Learning Difficulties Dyslexia and Learning Difficulties 00:17:00 Module 3: Dyslexia in the School Dyslexia at School 00:21:00 Module 4: Cognitive Approaches in Dyslexia Cognitive Approaches in Dyslexia 00:15:00 Module 5: Law for Dyslexia The Laws Relating to Dyslexia 00:12:00
5 in 1 Copywriting (Copy) & Touch Typing Bundle Did you know that, according to a recent survey, 73% of UK businesses believe that effective copywriting is essential for their success? Businesses investing in copywriting and content marketing witness an average increase of 60% in engagement and customer retention. With this Copywriting & Touch Typing bundle, you'll learn how to craft engaging content that captures attention, drives conversions, and boosts your brand's visibility. The Copywriting & Touch Typing bundle is a comprehensive course that equips learners with the skills to excel in copywriting and digital content creation. It combines practical touch typing with advanced techniques, enabling swift and effective content production. Participants in this Copywriting & Touch Typing course will learn advanced content strategies and tailor their writing for different platforms and audiences, enhancing their professional portfolio and making them invaluable assets in marketing, content creation, and digital strategy roles. With the demand for skilled copywriters and touch typists expected to grow by 12% by 2026, it is high time to enrol in our Copywriting & Touch Typing course now and secure your place in this exciting and lucrative field. This Copywriting (Copy) & Touch Typing Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: Copywriting Course Level 4 Course 02: Touch Typing Masterclass Course 03: Content Writing Level 5 Course 04: Content Writing & Copy Writing For SEO and Sales Course 05: Simple Copywriting Secrets: How to Write Killer Sales Copy Learning Outcomes of this Bundle Acquire advanced copywriting skills for enhancing digital content quality. Develop proficient touch typing abilities for efficient content creation. Master SEO and sales-focused writing to increase online engagement. Learn to craft targeted content for varied audiences and platforms. Improve creative writing and marketing skills for business growth. Understand consumer psychology for creating compelling and persuasive narratives. Why Choose Our Bundle? FREE Copywriting & Touch Typing certificate accredited Get a free student ID card with Copywriting & Touch Typing Training Get instant access to this Copywriting & Touch Typing course. Learn Copywriting & Touch Typing from anywhere in the world The Copywriting & Touch Typing is affordable and simple to understand The Copywriting & Touch Typing is an entirely online, interactive lesson with voiceover audio Lifetime access to the Copywriting & Touch Typing course materials The Copywriting & Touch Typing comes with 24/7 tutor support Start your learning journey straightaway with Copywriting & Touch Typing! This Copywriting & Touch Typing bundle teaches you the art of persuasive copywriting and the efficiency of touch typing. You'll learn how to create compelling content for digital platforms, optimise writing for SEO and sales, and understand consumer psychology. Our Copywriting & Touch Typing courses cover advanced techniques in crafting engaging narratives, ensuring your skills are up-to-date with industry standards. You'll also gain speed and accuracy in typing, which are essential for productive and effective content creation. Assessment Process Once you have completed all the courses in the Copywriting (Copy) & Touch Typing bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Copywriting & Touch Typing Bundle is ideal for: Marketing Professionals Aspiring Content Creators Digital Strategists SEO Specialists Business Owners Requirements You will not need any prior background or expertise in this Copywriting & Touch Typing bundle. Career path This Copywriting & Touch Typing bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Content Strategist SEO Specialist Copywriter Digital Marketer Brand Manager Freelance Writer Certificates Digital certificate Digital certificate - £10 Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate
Sales techniques start in knowing your customers and to be able to recognize what your products and services should target. It is very important to communicate well also to allow your products and services known to your target market. It will be very difficult to become an effective commercial sales expert but if you start right now, you will surely be able to become an effective sales specialist. This course specifically focuses on the improvement of your sales and how you should accelerate it. It will also cover the strategies and ways to use and be able to get the attention of your potential clients and communicate with them effectively what you are offering. In this course, you will be able to become a great sales specialist by conquering the difficulties of the sales industry and knowing the appropriate techniques for the way forward. Course Highlights Online Sales Techniques is an award-winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Online Sales Techniques into 4 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 hours, 30 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Online Sales Techniques Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Online Sales Techniques is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Online Sales Techniques is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Reference Books Personal Selling Skills 00:00:00 Psychology Of Selling 00:00:00 Mock Exam Final Exam
Child Neglect Awareness Training Did you know? In the UK, child neglect remains a pressing concern, with over 470,000 children estimated to be affected annually. Our Child Neglect Awareness Training course offers vital insights into recognizing and preventing neglect, equipping you to make a real difference. This child neglect awareness training course will empower you to safeguard vulnerable children effectively, from understanding the types and causes of neglect to navigating legislative frameworks. Child Neglect Awareness Training Course Highlights: Types of Child Neglect: Explore physical, educational, emotional, and medical neglect. Understand how each form impacts a child's well-being. Why Child Neglect Occurs: Child Neglect Awareness Training will uncover the underlying reasons-domestic violence, substance abuse, untreated mental illness, and parenting challenges. Detecting Signs: Learn to identify physical cues, such as neonatal drug toxicology, weight-related issues in infants, and developmental lags. Risk Factors: Learn about disability, behaviour problems, social aggression, and attention issues as risk factors for neglect. Impact on Children From Neglecting: Understand the long-term consequences-depression, PTSD, memory impairments, panic disorder, and ADHD. Assessment Skills: Develop a reasoned approach to assessing child neglect cases. Legal Framework: Familiarise yourself with UK laws, including the Children Act 1989, Children Act 2004, Equality Act 2010, Human Rights Act 1998, and more. Prevention Strategies: Acquire knowledge about primary, secondary, and tertiary prevention methods to combat child negligence. Enrol in our Child Neglect Awareness Training course to empower yourself with the knowledge and skills to recognize, prevent, and address child neglect effectively. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Child Neglect Introduction to Child Neglect 00:28:00 Module 02: Signs of Child Neglect Signs of Child Neglect 00:51:00 Module 03: Risk Factors for Neglect Risk Factors for Neglect 00:40:00 Module 04: The impact of Child Neglect The impact of Child Neglect 00:38:00 Module 05: Child Neglect Cases Child Neglect Cases 00:43:00 Module 06: Legislation Surrounding Child Neglect Legislation Surrounding Child Neglect 00:36:00 Module 07: Responding to and Reporting Child Neglect Responding to and Reporting Child Neglect 00:47:00 Module 08: Prevent Child Negligence Prevent Child Negligence 00:36:00
The TQUK Level 3 Certificate in Supporting Teaching & Learning in Schools (RQF) Teaching Assistant Qualification is to enable you to gain a recognised (RQF) qualification as a Teaching Assistant. As a Teaching Assistant you are responsible for carrying out practical and administrative tasks, and you are required to work under the direction of the class teacher in the supervision and support of pupils’ learning. In doing this you are helping to make more time available for the Teacher to teach on a daily basis.
ð Unleash Your Copywriting Power with 'Master Sales Copywriting Efficiency with ChatGPT' ð Are you ready to revolutionize your approach to copywriting and skyrocket your sales? Introducing our groundbreaking online course: 'Master Sales Copywriting Efficiency with ChatGPT' - your ultimate guide to crafting irresistible copy that converts like never before! ð¥ Why Choose This Course? ð¥ ⨠Harness the Power of ChatGPT: Learn how to leverage the cutting-edge capabilities of ChatGPT, a state-of-the-art language model, to supercharge your copywriting efficiency. Say goodbye to generic content and embrace personalized, compelling copy that speaks directly to your audience. ⨠Unlock Proven Techniques: Dive deep into proven techniques used by successful copywriters worldwide. From creating attention-grabbing headlines to structuring persuasive calls-to-action, this course covers it all. Elevate your copywriting game with practical insights and real-world examples. ⨠Boost Your Conversion Rates: Discover the secrets to creating high-converting copy that resonates with your target audience. Whether you're selling products, services, or ideas, our course equips you with the skills to turn leads into loyal customers. ⨠Interactive Learning: Engage in hands-on exercises and interactive modules that ensure you master the art of efficient copywriting. Get feedback from industry experts and fellow participants, fostering a dynamic learning environment. ⨠Stay Ahead of Trends: In the ever-evolving world of digital marketing, staying ahead is key. Stay current with the latest trends and best practices in copywriting, ensuring your strategies remain cutting-edge and effective. ⨠Lifetime Access: Once enrolled, enjoy lifetime access to the course materials, updates, and a supportive community of like-minded professionals. Revisit the content anytime to refresh your skills and stay at the forefront of the copywriting landscape. ð BONUS: Enroll now, and receive exclusive access to additional resources, templates, and tools to further enhance your copywriting journey. ð¼ Who Should Enroll? Marketing Professionals Entrepreneurs Content Creators Sales Teams Business Owners Anyone eager to master the art of persuasive writing ð Don't miss out on this opportunity to transform your copywriting skills and take your business to new heights. Enroll in 'Master Sales Copywriting Efficiency with ChatGPT' today and start writing copy that captivates, converts, and conquers the market! ð Join the revolution in copywriting efficiency. Enroll now! ð Course Curriculum
Getting Started The QUALIFI Level 7 Diploma in Psychology is designed to offer learners a comprehensive grasp of fundamental cognitive functions, including perception, executive functions, language, and attention, emphasising their significance within the realm of psychology. This course also focuses on equipping learners with practical skills essential for a successful career in psychology. Key Benefits Comprehensive Understanding: This qualification equips learners to explore the causes and development of mental health issues, including assessment and diagnosis. It takes a critical approach, considering biological risk factors and emphasising psychological and sociocultural factors. Statistical Proficiency: Students will develop a strong grasp of essential statistical techniques commonly used in psychological research. Practical application is facilitated through computer sessions where real-world research questions are presented, allowing students to use example data sets for analysis. Research Expertise: The qualification covers the entire research process, encompassing research techniques, ethical considerations, and scientific writing skills. The module "Issues in Scientific Research" introduces students to the intricate aspects of both theory and practice in research. Neuropsychological Insight: Learners will acquire knowledge of the neuropsychological dimensions of emotions and behaviour in healthy individuals and clinical populations. This provides valuable insights into the relationship between brain function and psychological processes. Career Pathways Upon successfully finishing the QUALIFI Level 7 Diploma in Psychology, learners can advance through further academic pursuits or by entering the workforce. Psychology Assistant with an estimated average salary of £26,473 per annum Mental Health Technician with an estimated average salary of £32,500 per annum Addiction Counselor with an estimated average salary of £37,593 per annum Behaviour Technician with an estimated average salary of £41,283 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements The qualification aims to provide access without unnecessary barriers, and applicants should be at least 19 years old to apply. Non-native English speakers need an IELTS score of 6 or an equivalent language qualification. International applicants' qualifications will be checked for eligibility in UK higher education postgraduate programs. Additionally, applicants typically need to provide two references, with preference for academic concerns. Progression Achieving the QUALIFI Level 7 Diploma in Psychology provides learners with the opportunity to advance in the following ways: Pursuing the QUALIFI Level 8 Diploma. Enrolling in a university program to earn a Master's Degree. Entering into employment within a related profession. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. To know about the Qualification Structure, please get in touch with us at: admission@sbusinesslondon.ac.uk Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.