Level 7 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 150 CPD Points|CPD & CiQ Accredited
FREE Level 3 QLS Endorsed Certificate | 14 CPD Courses+14 PDF Certificates| 180 CPD Points| CPD & CiQ Accredited
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
The course is crafted to help you understand not only the role and impact of recommender systems in real-world applications but also provide hands-on experience in developing complete recommender systems engines for your customized dataset using projects. This learning-by-doing course will help you master the concepts and methodology of Python.
Do you want to build a simple, reliable, and error-free chatbot for your business? If yes, then this is the course for you! Learn to build a chatbot with Amazon Lex, a fully-controlled AI service with sophisticated natural language models to create, develop, test, and deploy chatbots (conversational interfaces) in applications.
This is a digital download sent directly to your email address so please proved the correct address with payment if different to your paypal. A high quality video with step by step instructions on how to make a green man, suitable for all levels. I will be filming some glazing workshops very soon and adding them to my free youtube channel
A digital step by step guide showing you how to make a little mouse character. The workshop will be sent to your email address so please make sure that is correct when you check out. I hope you enjoy and please feel free to message for any advice and if you would like to be in the visitors gallery then please feel free to send a picture of your finished sculpture. Enjoy!
This is a step by step workshop showing you how to build up a painting of a meadow in stages using lot's of different techniques. It is suitable for absolute beginners and all you will need is a canvas or paper, paints, brushes, a toothbrush and a straw ;) The workshop is a great introduction to painting as it is simple and easy to follow with great results.
A complete step by step workshop on how to make a crow character with a top hat. The video is structured so that you can work along with me or pause/fast forward at will. If you have any questions please feel free to send me a message :) The video lasts for two hours. You will need: clay, tools, rolling pin, slip, You could also use air dry clay
In a world where a single interaction can shape a customer’s loyalty, understanding the nuances of great service is no longer optional — it's expected. The Customer Service Techniques Course has been crafted for individuals who wish to improve how they engage, respond, and build rapport with customers, both calmly and confidently. From handling complaints with grace to mastering the art of listening, this course draws focus to the techniques that shape positive communication and professional behaviour. Whether you're at the beginning of your customer-facing journey or looking to sharpen your communication finesse, this course offers structured learning around tone, etiquette, and emotional intelligence. By learning how to manage expectations, deliver consistent messaging, and maintain composure under pressure, you'll gain a deeper understanding of what excellent service looks like across industries. If your goal is to leave customers feeling heard, helped, and happy — this course is an excellent place to start. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.