8982 Art courses in Devizes delivered Online

In light of recent global regulatory shifts and the ever-growing need for organisations to maintain compliance and mitigate risks effectively, our comprehensive bundle "Compliance, Risk Management, GDPR & AML QLS Endorsed Diploma" offers a strategic blend of theoretical knowledge and practical insights. As per recent statistics, the demand for professionals adept in compliance, risk management, GDPR, and AML has surged by 25% in the last year alone, underscoring the critical importance of these competencies in today's corporate landscape. This Compliance, Risk Management, GDPR & AML bundle equips learners with essential competencies across multiple dimensions. From navigating the intricacies of GDPR compliance to mastering the complexities of Anti-Money Laundering regulations, participants delve deep into the regulatory frameworks governing contemporary business operations. Furthermore, the inclusion of personal development courses ensures holistic growth, empowering learners to enhance their networking skills, refine decision-making abilities, and craft compelling career trajectories. Bundle Include includes: QLS Endorsed Courses: Course 01: Certificate in GDPR Training at QLS Level 3 Course 02: Diploma in AML Compliance Manager Training at QLS Level 4 Course 03: Diploma in Compliance Audit & Risk Management at QLS Level 5 CPD QS Accredited Courses: Course 04: Compliance Management Course 05: Business Compliance Officer Course 06: Anti-Money Laundering (AML) Training Course 07: KYC Course 08: Corporate Risk And Crisis Management - Online Course Course 09: Internal audit skills Course 10: Business Law Course 11: Finance: Financial Risk Management Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. Compliance, Risk Management, GDPR & AML QLS Endorsed Diploma. Learning Outcomes: Upon completion of this Compliance, Risk Management, GDPR & AML bundle course, participants will be able to: Demonstrate a comprehensive understanding of GDPR principles and their practical implications in organisational settings. Implement robust AML compliance measures, aligning with industry best practices and regulatory standards. Conduct effective compliance audits and risk assessments to safeguard organisational interests. Cultivate essential personal development skills such as public speaking, networking, and critical thinking. Develop and execute career advancement strategies informed by industry insights and professional expertise. Navigate legal and financial complexities with confidence, ensuring compliance and risk mitigation in diverse business scenarios. This comprehensive Compliance, Risk Management, GDPR & AML bundle delves into the intricate world of compliance, risk management, GDPR, and AML through a meticulously curated selection of modules. Participants begin by exploring the foundational principles of GDPR, gaining insights into data protection regulations and strategies for ensuring compliance within organisations. Moving forward, the curriculum delves into the realm of Anti-Money Laundering (AML), equipping learners with the tools and knowledge needed to detect and prevent illicit financial activities effectively. Moreover, the inclusion of modules on compliance audits and risk management provides learners with a holistic understanding of the regulatory landscape, enabling them to navigate complex compliance challenges with confidence. Additionally, learners have the opportunity to hone their personal development skills through guided courses focused on career advancement. From mastering the art of public speaking to refining networking abilities and sharpening critical thinking skills, participants emerge from this Compliance, Risk Management, GDPR & AML bundle equipped not only with technical expertise but also with the personal attributes essential for success in the dynamic field of compliance and risk management. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals aspiring to enhance their expertise in compliance, risk management, GDPR, and AML. Individuals seeking to expand their career opportunities in regulatory compliance roles. Business owners and managers aiming to fortify their organisations against regulatory risks. Recent graduates looking to enter the field of compliance and risk management. Legal and financial professionals keen on broadening their skill set in regulatory frameworks. Anyone interested in personal development and career growth within the compliance sector. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Compliance Officer Risk Manager AML Compliance Manager Data Protection Officer Compliance Auditor Legal Advisor in Compliance Regulatory Affairs Specialist Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Recent statistics indicate a growing demand for skilled professionals in administrative, secretarial, and personal assistant roles, underlining the indispensable nature of these positions across industries. In response to this trend, our comprehensive Admin, Secretarial & PA with Office Management & Minute Taking QLS Endorsed Diploma bundle offers a strategic blend of QLS endorsed courses and CPD QS accredited modules designed to elevate your proficiency and advance your career in the administrative realm. With a holistic approach encompassing technical expertise and personal development, this Admin, Secretarial & PA with Office Management & Minute Taking bundle equips you with the essential tools to excel in diverse administrative environments. In today's dynamic workplace landscape, adaptability and multifaceted competencies are paramount. This Admin, Secretarial & PA with Office Management & Minute Taking bundle empowers you with the knowledge and skills necessary to navigate the complexities of office management, minute taking, and administrative support roles efficiently. Whether you're aspiring to enter the field or aiming to enhance your existing capabilities, this curated collection of courses provides a robust foundation for professional growth and success. Bundle Include includes: QLS Endorsed Courses: Course 01: Advance Certificate in Office Management & Administration at QLS Level 3 Course 02: Diploma in Minute Taking at QLS Level 5 Course 03: Diploma in Admin, Secretarial & PA at QLS Level 5 CPD QS Accredited Courses: Course 04: Online Meeting Management Course 05: UK Employment Law Course 06: HR and Leadership Management Course 07: Report Writing Course 08: Document Control Course 09: Delegation Skills Course 10: Paralegal Training Course 11: Process Improvement: How to Reduce Waste Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD.Admin, Secretarial & PA with Office Management & Minute Taking QLS Endorsed Diploma. Learning Outcomes: Upon completion of this Admin, Secretarial & PA with Office Management & Minute Taking bundle, participants will: Demonstrate advanced proficiency in office management and administration techniques. Execute effective minute taking procedures in various organizational settings. Implement administrative best practices in secretarial and personal assistant roles. Apply UK employment law principles to ensure compliance within the workplace. Cultivate leadership and HR management skills essential for effective team coordination. Employ critical thinking and decision-making strategies to enhance problem-solving abilities. Embark on a transformative journey towards professional excellence with our comprehensive Admin, Secretarial & PA with Office Management & Minute Taking course bundle designed to elevate your administrative prowess and career trajectory. Dive into the intricacies of office management and administration, gaining proficiency in essential tasks ranging from scheduling and budgeting to team coordination and facility management. Explore the art of minute taking, mastering techniques to capture vital meeting discussions accurately and succinctly, ensuring effective communication and documentation within your organization. Moreover, immerse yourself in the dynamic landscape of UK employment law, equipping yourself with the knowledge and insights necessary to navigate legal frameworks and safeguard organizational compliance. Harness the power of HR and leadership management, honing your abilities to foster a cohesive and productive work environment while nurturing talent and driving strategic initiatives. From enhancing your report writing skills to implementing efficient document control processes, each module is meticulously crafted to equip you with the tools and techniques needed to thrive in today's competitive administrative arena. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to pursue careers in administrative, secretarial, or personal assistant roles. Professionals seeking to enhance their skill set and advance their career prospects. Graduates looking to augment their theoretical knowledge with practical administrative expertise. Entrepreneurs or small business owners aiming to streamline administrative processes within their organizations. HR professionals interested in bolstering their leadership capabilities and strategic decision-making skills. Anyone keen on refining their networking abilities and maximizing personal success in the professional arena. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Administrative Assistant Executive Assistant Office Manager HR Coordinator Legal Secretary Personal Assistant Business Administrator Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificate Hard copy certificate - Included

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Recent studies suggest that by 2025, over 80% of businesses in the UK will have some form of online presence, predominantly driven by e-commerce. This surge in online trading and digital interaction is reshaping the retail landscape and the skills required to engage, retain, and satisfy customers effectively. Our E-commerce Management and Digital Skills bundle is tailored to arm learners with a profound understanding of e-commerce. This package includes comprehensive courses on Level 3 E-commerce Management, Digital Marketing with a special focus on Growth Hacking Techniques, Social Media Marketing, Diploma in Web Design, UX Fundamentals, Strategic Planning and Analysis for Marketing, Sales Skills, and the acclaimed Customer Service Diploma. Dive deep into the intricacies of e-commerce management and emerge with unparalleled insights into the digital marketplace. The eight courses included in the bundle are: Course 1: Level 3 E-commerce Management Course 2: Digital Marketing - Growth Hacking Techniques - Online Course Course 3: Social Media Marketing Course - The Step by Step Guide Course 4: Diploma in Web Design - Video Training Course 5: UX (User Experience) Fundamentals Course 6: Strategic Planning and Analysis for Marketing Course 7: Sales Skills Course 8: Customer Service Diploma Learning Outcomes: Gain a thorough understanding of e-commerce management and its contemporary strategies. Comprehend growth hacking techniques and their application in digital marketing. Develop strategies for effective social media marketing campaigns. Understand the principles of web design and the significance of user experience. Master the art of strategic planning and analysis within a marketing context. Acquire core skills in sales and advanced customer service strategies. In the constantly evolving world of digital trade, understanding the intricacies of e-commerce management is vital. This bundle commences with the Level 3 E-commerce Management course, laying a robust foundation for all things e-commerce. To boost online visibility, the Digital Marketing and Growth Hacking Techniques course provides learners with innovative strategies, while the Social Media Marketing course demystifies the world of online audience engagement. Venturing further, the Diploma in Web Design instils the art of crafting visually appealing websites, and the UX Fundamentals focus on ensuring a seamless user journey on these platforms. Strategic Planning and Analysis for Marketing helps learners navigate the complex world of marketing decisions. Rounding off with Sales Skills and the Customer Service Diploma, the bundle ensures participants can convert leads into loyal customers with finesse. CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to delve into e-commerce management and enhance their digital skills. Marketers keen on amplifying their online marketing strategies. Web designers aspiring to understand e-commerce implications. Sales professionals aiming to optimise their digital sales approach. Customer service enthusiasts wanting to excel in the e-commerce domain. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path E-commerce Manager Digital Marketing Specialist Social Media Strategist Web Designer UX Designer Sales Executive (Digital Products) Customer Service Manager (E-commerce) Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Elevate your earning potential and career trajectory with our "New Manager Training Courses" bundle. With managerial roles in the UK commanding attractive salaries, your investment in professional development can significantly improve your income prospects. For instance, a supervisor may earn between £24K to £35K per year, while as a team manager, you can expect to earn from £30K to £45K. Higher-level roles like operations manager and performance manager offer even more lucrative opportunities, with yearly earnings ranging from £35K to £60K. Our "New Manager Training Courses" bundle offers an enriching experience for those new to management roles as well as for seasoned professionals wishing to refresh their skills. Each module has been meticulously designed to provide you with a holistic view of management responsibilities. The courses in this bundle will help you unravel the secrets of effective leadership, demystify the complexities of UK Employment Law, hone team management strategies and comprehend the art of performance management. Whether you're a supervisor seeking to better understand your role, an ambitious professional stepping into team management, or an experienced manager aiming to become a thought leader, this bundle presents a unique opportunity. This will enable you to confidently navigate the challenges that accompany a manager's role and achieve both your personal career goals and organisational objectives. The five CPD accredited courses are: Supervisor Training Leadership and Management Course UK Employment Law Team Management Level 5 Performance Management Learning Outcomes Gain insights into the intricacies of being a supervisor and the managerial responsibilities that come with it. Develop a deep understanding of leadership dynamics and management theories. Familiarise yourself with UK Employment Law, navigating legalities with ease. Enhance your team management skills for creating high-performing, collaborative teams. Learn the science of Performance Management and the essence of feedback. Level up with our Team Management Level 5 course, boosting your managerial knowledge. Supervisor Training: Embrace the challenge of supervising, learning the necessary skills for managing tasks and people. Leadership and Management Course: Discover strategies to lead, inspire, and influence your team to achieve organisational goals. UK Employment Law: Navigate the labyrinth of UK employment legislation with ease, ensuring fairness and consistency in the workplace. Team Management Level 5: Develop strategies to boost team morale and productivity, creating a positive, collaborative work environment. Performance Management: Master the art of managing performance effectively to maximise team productivity and individual development. Make a lasting impression in your new managerial role. Enrol today! CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring individuals stepping into a managerial role for the first time. Experienced managers looking to refresh and enhance their managerial skills. Professionals seeking to deepen their understanding of UK Employment Law. Team leaders striving for enhanced team productivity and effective performance management. Requirements Supervisor - £24K to £35K/year. Team Manager - £30K to £45K/year. Operations Manager - £35K to £55K/year. Performance Manager - £40K to £60K/year. Leadership and Management Consultant - £50K to £70K/year. Director of Operations - £70K to £100K/year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Master the art of persuasive communication; unlock the secrets of successful bids! Immerse yourself in the exciting world of bid writing, sharpen your communication skills, and delve into the nuances of business law. Learn the ins and outs of purchasing and procurement, and finally, polish your presentation skills to shine in any corporate setting. Embark on a journey that transforms you into a persuasive communicator, expert bid writer, and impressive presenter, all bundled into one! Undoubtedly, the utility of this course bundle lies in its comprehensive approach to bid writing and business communication. To illustrate, consider the common problem many companies face: how to prepare a winning bid. It's not simply about showcasing your company's strengths but about effectively communicating why you're the ideal choice, how you understand the needs of the client and the project at hand, and your approach towards achieving the desired outcomes. In this Bid Writing, Tender Writing & Presentation Skills Training bundle, you will learn to construct convincing bids and present them compellingly. This skill is instrumental in turning the tide in your favour during contract negotiations or funding pitches. Understanding business law and procurement processes will enable you to ensure that your bids are compliant with regulations and that they are logistically and legally sound. The synergy of these skills dramatically increases the probability of your bid being successful, transforming the way your organisation approaches and secures business opportunities. The course bundle comprises the following CPD Accredited courses: Bid Writing Basic Business Communication Skills Business Law Purchasing and Procurement Presentation Skills Learning Outcomes: Become proficient in crafting compelling bids. Understand the principles of effective business communication. Gain insights into the legal aspects of business operations. Navigate the complex world of purchasing and procurement with ease. Develop superior presentation skills to deliver impressive pitches. Enrich your knowledge with essential business theories and models. Bid Writing: Learn to weave compelling narratives that ensure your bids stand out. Basic Business Communication Skills: Master the art of conveying your ideas persuasively and professionally. Business Law: Grasp the legal fundamentals that govern the business world. Purchasing and Procurement: Understand strategic purchasing and procurement processes. Presentation Skills: Hone your abilities to deliver impactful presentations. Comprehensive Approach: This course bundle integrates vital skills, giving you a holistic business understanding. Theoretical Concepts: Explore the theories that underpin successful business operations. Don't delay; transform your career trajectory with this comprehensive course bundle! CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring bid writers seeking to enhance their skills. Business professionals aiming for effective communication skills. Individuals interested in the legal aspects of businesses. Anyone looking to excel in presenting their ideas persuasively. Career path Bid Writer - £28K to £45K/year. Business Communication Specialist - £30K to £50K/year. Purchasing Manager - £35K to £60K/year. Legal Consultant - £40K to £70K/year. Procurement Officer - £25K to £40K/year. Presentation Coach - £30K to £55K/year. Dive into this course bundle and unlock your full potential in the world of bid writing and business communication today! Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

"Start your career as a Business Intelligence Analyst and earn up to £70,000 per Year." Looking to capitalise on the 27% surge in demand for Data and Business Intelligence Analysts in the UK? Our 'Data and Business Intelligence Analyst Job Ready Program' packs 5 powerful courses into one complete package, guaranteeing real-world job readiness. With comprehensive career support and a money-back promise, your success isn't just anticipated - it's assured! Our mission is simple - to be your trusted partner every step of the way, from training to employment. In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring Data and Business Intelligence Analysts, so we can help you get your foot in the door. If you are not happy with our service, we also offer a 100% money-back guarantee. So what are you waiting for? Enrol in our Data and Business Intelligence Analyst Job Ready Program today and start your journey to becoming a successful Data and Business Intelligence Analyst! If you have any questions, you can contact us. We will be happy to provide you with all the information you need. Learning Outcomes: Master the art of transforming raw data into meaningful insights. Gain proficiency in industry-standard BI and data analysis tools. Develop strong SQL, Python, and data visualisation skills. Understand predictive analytics and machine learning concepts. Learn to create interactive dashboards and reports. Hone critical thinking for effective data-driven decision-making. Gain hands-on experience through real-world projects. Achieve competency in data governance and management best practices. Here are the courses we will provide once you enrol in the program: Course 01: Business Intelligence Analyst Course Course 02: Business Intelligence and Data Mining Course 03: Raising Money & Valuations Course 04: Uniform System of Accounting for Lodging Industries Part 1 Course 05: Business Performance Management Course 06: Business Studies Course 07: Advanced Excel Analytics Course 08: Data Science & Machine Learning with R Course 09: Quick Data Science Approach from Scratch Course 10: SQL for Data Science, Data Analytics and Data Visualization Course 11: Python Data Science with Numpy, Pandas and Matplotlib Course 12: Complete Python Machine Learning & Data Science Fundamentals Course 13: Set Menu Prices for your restaurant using data Course 14: Data Analysis In Excel Course 15: Reporting and Data Course 16: Excel Pivot Tables for Data Reporting How Can We Offer Job Guarantees? HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector. The Data and Business Intelligence AnalystJob Ready Program is completed in 9 easy steps: Step 1: Enrol in the Programme Begin your exciting journey with us by enrolling in the Data and Business Intelligence Analyst Job Ready Program. Complete your registration and make a secure online payment. Remember, we offer a 14-day money-back guarantee if you're not completely satisfied. After you enrol in the Program, you will get lifetime access to 6 premium courses related to Web Development. These courses will teach you the knowledge and skills required to become a successful Data and Business Intelligence Analyst. Our customer service team will help you and keep in contact with you every step of the way. So you won't have to worry about a thing! Step 2: Initial One-On-One Counselling Session Once enrolled, you will be paired with a dedicated career mentor. Schedule your first one-on-one session to discuss your career aspirations, skills, experience, and any areas for potential growth. This conversation will shape your learning and development path. Step 3: Certification upon Course Completion After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping Our team of professionals will build you a compelling CV and LinkedIn profile. We'll ensure it presents your skills and qualifications effectively and is tailored to the needs and expectations of the finance industry. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. We will also make connections with many high-profile individuals and companies through your LinkedIn profile. Step 6: Interview Preparation With your CV ready, we'll move on to interview preparation. Gain exclusive access to our database of potential interview questions. Through simulated interviews with your mentor, you'll practice your responses and receive valuable feedback to further refine your skills. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8: Post-Interview Support Post-interview, we'll provide a debriefing session to reflect on your performance and identify areas of improvement for future interviews if necessary. Remember, our commitment extends until you land your dream job. Step 9: Celebrate Your New Job! Once you've secured your dream job in web development, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful Data and Business Intelligence Analyst career begins with us. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Data and Business Intelligence Analyst Job Ready Program is ideal for: Aspiring Data and Business Intelligence Analyst seeking comprehensive training and industry-specific career guidance. Individuals looking to transition into a data-based role and require personalised mentorship. Graduates wanting to enhance their employability with tailored CV building and interview preparation. Career changers looking for an all-in-one solution to securing a job in the finance industry. Data Analysis enthusiasts desiring to leverage industry connections for job opportunities in business development. Career path Junior Data Analyst: £26,000 - £35,000 Data Analyst: £35,000 - £50,000 Senior Data Analyst: £50,000 - £70,000 Business Intelligence Analyst: £40,000 - £60,000 Senior Business Intelligence Analyst: £60,000 - £80,000 Data Scientist: £70,000 - £100,000 Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included

Course Information This course aims to empower you with the expertise to proficiently navigate process mapping and master the art of crafting Standard Operating Procedures (SOPs) within regulated environments. Whether you're engaged in activities that demand process improvement, continual enhancement, or SOP creation, this course offers invaluable insights tailored to your needs. It caters to individuals tasked with managing, documenting, and implementing processes and SOPs, irrespective of prior experience or skills. Our curriculum does not focus on specific software or approaches, focusing instead on fundamental principles and adaptable concepts applicable across diverse organisational landscapes. Benefits include: Hands-on experience in mapping processes An understanding of how process maps can be used to define, communicate and continually improve complex processes An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text An insight into the preparation of concise and user friendly SOPs. This course is structured to encourage delegates to:  Discuss and develop ideas Develop a practical approach for creating process maps and writing SOPs Understand how to use process maps in SOPs effectively Discuss how process mapping for preparing SOPs can be applied to process improvement for SOPs. Is this course for you? The course is designed for all those with responsibility for managing, documenting and implementing processes and SOPs. It assumes no prior experience or skills. The course does not recommend any specific software or approach, but explores the principles and ideas that can be applied in any organisation. What will you learn? Hands-on experience in mapping processes An understanding of how process maps can be used to define, communicate and continually improve complex processes An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text An insight into the preparation of concise and user friendly SOPs. By the end of the course you will be able to: Create process maps and write clearer more concise SOPs Understand how to use process maps in SOPs effectively Understand how process mapping can be applied to process improvement and better SOPs. Tutors Tutors will be comprised of (click the photos for biographies): Laura Brown Director, Laura Brown Training and Development David Butler VP of Quality, Resolian Programme Please note timings may be subject to alteration. Day 1 09:00 Welcome, Introductions and Course Objectives Why Companies manage by process. 10:00 Exercise 1 - First Steps Mechanisms for process mapping, levels at which it can be applied, and the roles and responsibilities of process owners. 10:30 Exercise 1 - Feedback 10:45 Break 11:00 Mapping Processes The stages involved in mapping processes including how to construct a SIPOC chart. 11:45 Exercise 2 - Mapping A Process A first opportunity to practice your new process mapping skills. 12:30 Exercise 2 - Feedback 13:00 Lunch 14:00 Exercise 3 - Discussion of Options for Format, Structure and Layout What Makes A Good SOP? Discussion of options for format, structure, level of detail of SOPs and the use of process maps for SOP writing. A case study example of a good SOP which uses a flow chart/process map. 14:45 Exercise 3 - Feedback 15:00 Break 15:15 A Case Study example of a good SOP that uses a flow chart / process map 15:30 Exercise 4 Discussion of the content of an SOP using a Process Map 15:35 Exercise 4 - Feedback 15:45 Key Writing Considerations 16:15 Exercise 5 16:45 Exercise 5 - Feedback 17:00 Close of Day Day 2 09:00 Review of Day 1 09:15 Using Metrics Selecting and using metrics to monitor and improve processes. 10:00 Exercise 6 - Practice in Process Mapping Creating Process Maps from multi-source information. 11:00 Break 11:15 Exercise 6 - Feedback 11:45 Common Pitfalls Common problems and tips for good Process Mapping. 12:15 Demonstration of Process Mapping on a PC 12:45 Lunch 13:30 Exercise 7 - Mind Mapping 14:30 Exercise 7 - Feedback 15:00 Break 15:15 Exercise 8 - Using Process Maps to Write an SOP Applying your process mapping skills as part of writing an SOP 15:30 Exercise 8 - Feedback 15:45 Course Review and Follow-up 16:00 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. Development Level Learn

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access