3150 ARC courses

Duration 5 Days 30 CPD hours This course is intended for A Microsoft Power Platform Functional Consultant is responsible for creating and configuring apps, automations, and solutions. They act as the liaison between users and the implementation team. The functional consultant promotes utilization of solutions within an organization. The functional consultant may perform discovery, engage subject matter experts and stakeholders, capture requirements, and map requirements to features. They implement components of a solution including application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and simple visualizations. This course will teach you to use Microsoft Power Platform solutions to simplify, automate, and empower business processes for organizations in the role of a Functional Consultant. A Microsoft Power Platform Functional Consultant is responsible for creating and configuring apps, automations, and solutions. They act as the liaison between users and the implementation team. The functional consultant promotes utilization of solutions within an organization. The functional consultant may perform discovery, engage subject matter experts and stakeholders, capture requirements, and map requirements to features. They implement components of a solution including application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and simple visualizations. This course may contain a 1-day Applied Workshop. This workshop will allow you to practice your Functional Consultant skills by creating an end-to-end solution to solve a problem for a fictitious company. The solution will include a Microsoft Dataverse database, Power Apps canvas app, and Power Automate flows. Prerequisites Experience as an IT professional or student Working knowledge of Microsoft Power Platform and its key components Knowledge of Microsoft Dataverse (or general data modeling) and security concepts 1 - Describe the business value of the Microsoft Power Platform Explore Microsoft Power Platform Describe the business value of the Power Platform Explore connectors and Microsoft Dataverse Describe how Power Platform works with Microsoft 365 apps and services Explore how Power Platform works with Microsoft Teams Describe how Power Platform works with Microsoft Dynamics 365 apps Describe how Power Platform solutions consume Microsoft Azure services Explore how Microsoft Power Platform apps work together Use Artificial Intelligence to increase productivity 2 - Core components of Power Pages Get started with Power Pages Core tools and components of Power Pages Overview of Power Pages security Overview of Power Pages extensibility 3 - Explore Power Pages templates Site design templates Scenario-based templates Dynamics 365 Power Pages site templates 4 - Explore Power Pages design studio Work with pages Page components Site styling and templates 5 - Explore Power Pages design studio data and security features Data workspace in Power Pages design studio Power Pages security features 6 - Introduction to Power Pages administration Power Pages administrative tools Set up workspace in Power Pages design studio 7 - Get started building with Power BI Use Power BI Building blocks of Power BI Tour and use the Power BI service 8 - Get data with Power BI Desktop Overview of Power BI Desktop Explore Power BI Desktop Connect to data sources Get data from Excel Transform data to include in a report Combine data from multiple sources Clean data to include in a report 9 - Model data in Power BI How to manage your data relationships Create calculated columns Optimize data models Create measures Create calculated tables Explore time-based data 10 - Use visuals in Power BI Create and customize simple visualizations Create slicers Map visualizations Matrices and tables Create scatter, waterfall, and funnel charts Modify colors in charts and visuals Page layout and formatting 11 - Explore data in Power BI Quick insights in Power BI Create and configure a dashboard Ask questions of your data with natural language Create custom Q&A suggestions Share dashboards with your organization Display visuals and tiles in full screen Edit tile details and add widgets Get more space on your dashboard 12 - Publish and share in Power BI Publish Power BI Desktop reports Print and export dashboards and reports Introducing Power BI Mobile Create workspaces in Power BI Build apps Use apps Integrate OneDrive for Business with Power BI Publish to web 13 - Create and manage workspaces in Power BI Distribute a report or dashboard Monitor usage and performance Recommend a development life cycle strategy Troubleshoot data by viewing its lineage Configure data protection 14 - Manage semantic models in Power BI Use a Power BI gateway to connect to on-premises data sources Configure a semantic model scheduled refresh Configure incremental refresh settings Manage and promote semantic models Troubleshoot service connectivity Boost performance with query caching (Premium) 15 - Create dashboards in Power BI Configure data alerts Explore data by asking questions Review Quick insights Add a dashboard theme Pin a live report page to a dashboard Configure a real-time dashboard Set mobile view 16 - Implement row-level security Configure row-level security with the static method Configure row-level security with the dynamic method 17 - Create tables in Dataverse Table characteristics Table relationships Dataverse logic and security Dataverse auditing Dual-write vs. virtual tables 18 - Manage tables in Dataverse Identify tables and table types in Dataverse Create a custom table Enable attachments within a table Licensing requirements for each table type 19 - Create and manage columns within a table in Dataverse Define columns in Microsoft Dataverse Column types in Microsoft Dataverse Add a column to a table Create a primary name column Restrictions that apply to columns in a table Create an auto numbering column Create an alternate key 20 - Create a relationship between tables in Dataverse Relate one or more tables - Introduction Relationship types that are available in Microsoft Dataverse Create a one-to-many relationship between tables Create a many-to-many relationship between tables Edit or delete relationships 21 - Working with choices in Dataverse Define choice column Standard choices column 22 - Get started with security roles in Dataverse Understand environment roles Adding or disabling an environment user Understand security concepts in Dataverse Understand user security roles and security role defaults Check the roles that a user belongs to Configure Dataverse teams for security Configure Dataverse group teams for security 23 - Use administration options for Dataverse Use Microsoft Power Platform Admin Center portal Tenant storage capacity Advanced Customization options in Power Apps Portal Enable and disable auditing 24 - Manage Dynamics 365 model-driven app settings and security Configure role-based security Manage teams and business units Explore settings and customizations 25 - Introduction to Microsoft Power Platform security and governance Identify Microsoft Power Platform environments Data Loss Prevention policies Microsoft Power Platform Center of Excellence Starter Kit 26 - Get started with model-driven apps in Power Apps Introducing model-driven apps Components of model-driven apps Design model-driven apps Incorporate business process flows 27 - Configure forms, charts, and dashboards in model-driven apps Forms overview Form elements Configure multiple forms Use specialized form components Configure views overview Configure grids Create and edit views Configure charts overview Dashboards overview Use interactive streams and tiles 28 - Get started with Power Apps canvas apps Power Apps building blocks Ways to build Power Apps Power Apps related technologies Additional Power Apps related technologies Designing a Power Apps app 29 - Connect to other data in a Power Apps canvas app Overview of the different data sources Work with action-based data sources Power Automate is a companion to Power Apps 30 - How to build the UI in a canvas app in Power Apps Use themes to quickly change the appearance of your app Branding a control Icons Images Personalization Using the tablet or phone form factors 31 - Manage apps in Power Apps Power Apps review 32 - Build your first app with Power Apps and Dataverse for Teams Create your first app with the hero template Customize your app with Power Apps Studio Publish your app Install template apps 33 - Access Dataverse in Power Pages websites Use lists to display multiple Dataverse records Use forms to interact with Dataverse data 34 - Authentication and user management in Power Pages Power Pages authentication settings User registration in Power Pages Authentication management for Power Pages users Power Pages authentication providers 35 - Power Pages maintenance and troubleshooting Power Pages website maintenance Power Pages website troubleshooting 36 - Define and create business rules in Dataverse Define business rules - Introduction Define the components of a business rule Create a business rule 37 - Get started with Power Automate Introducing Power Automate Troubleshoot flows 38 - Use the Admin center to manage environments and data policies in Power Automate Administer flows Export and import flows Learn how to distribute button flows 39 - Use Dataverse triggers and actions in Power Automate Dataverse triggers Query data Create, update, delete, and relate actions 40 - Extend Dataverse with Power Automate Set up a flow and configure its trigger Email Dataverse record Add to-do items Test and run your flow 41 - Introduction to expressions in Power Automate Get started with expressions Notes make things easier Types of functions Write complex expressions 42 - Build your first Power Automate for desktop flow Set up the environment Explore Power Automate for desktop Create your first Power Automate for desktop flow Record Power Automate for desktop actions Edit and test recorded actions 43 - Run a Power Automate for desktop flow in unattended mode Set up an unattended desktop flow Create a new cloud flow that calls an existing flow in unattended mode Perform a test run Best practices 44 - Optimize your business process with process advisor Get familiar with process advisor Create your first recording Edit recordings and group actions Analyze recordings and interpret results Automation recommendations 45 - Get started with Microsoft Copilot Studio bots Get started working with environments Create bots and work with the Microsoft Copilot Studio interface Create topics Test bots Publish bots and analyze performance 46 - Enhance Microsoft Copilot Studio bots Use Power Automate to add actions Transfer conversations to agents by using Omnichannel for Customer Service Create topics for existing support content Analyze bot performance 47 - Manage topics in Microsoft Copilot Studio Work with bot topics Branch a topic Create topics for existing support content Work with system fallback topics Manage topics 48 - Manage Power Virtual Agents Environments in Microsoft Copilot Studio Bot topics permissions Bot entities and flow permissions Monitor and diagnose Administer and manage Export and import bots Authentication 49 - Get started building with Power BI Use Power BI Building blocks of Power BI Tour and use the Power BI service 50 - Get data with Power BI Desktop Overview of Power BI Desktop Explore Power BI Desktop Connect to data sources Get data from Excel Transform data to include in a report Combine data from multiple sources Clean data to include in a report 51 - Model data in Power BI How to manage your data relationships Create calculated columns Optimize data models Create measures Create calculated tables Explore time-based data 52 - Use visuals in Power BI Create and customize simple visualizations Create slicers Map visualizations Matrices and tables Create scatter, waterfall, and funnel charts Modify colors in charts and visuals Page layout and formatting 53 - Explore data in Power BI Quick insights in Power BI Create and configure a dashboard Ask questions of your data with natural language Create custom Q&A suggestions Share dashboards with your organization Display visuals and tiles in full screen Edit tile details and add widgets Get more space on your dashboard 54 - Publish and share in Power BI Publish Power BI Desktop reports Print and export dashboards and reports Introducing Power BI Mobile Create workspaces in Power BI Build apps Use apps Integrate OneDrive for Business with Power BI Publish to web 55 - Manage solutions in Power Apps and Power Automate Add and remove apps, flows, and entities in a solution Edit a solution-aware app, flow, and table Build and deploy a complex solution with flows, apps, and entities Automate solution management 56 - Load/export data and create data views in Dataverse View data in a table Create or edit views of data in a table Load data into a table Export data from a table Add, update, or delete data in a table by using Excel Import data using Power Query Generate a new dataflow from an Excel Template Dataflow and Azure integration 57 - Get started with AI Builder Choose an AI capability Create your first model Ways to use your models 58 - Manage models in AI Builder Model lifecycle Manage model versions Share your models 59 - Use AI Builder in Power Automate AI Builder in Power Automate saves time Advanced usage of AI Builder in Power Automate 60 - Functional Consultant skills Create entity relationship diagrams Create and document mock-ups Document functional requirements and artifacts Complete fit-gap analysis Discuss stakeholder management responsibilities Understand industry accelerators Define Application Lifecycle Management Participate in testing Evaluate options Define connectors Understand Power Apps component framework 61 - Solution Architect series: Plan application lifecycle management for Power Platform Key considerations for ALM Solutions Configuration and reference data Release process ALM with Azure DevOps

Total QoS training course description An advanced technical hands on course focusing on Quality of Service issues in IP networks. What will you learn Explain the difference between Integrated services and differentiated services. Explain how DiffServ works. Explain how RSVP works. Design networks supporting QoS. Total QoS training course details Who will benefit: Network administrators. Network operators. Prerequisites: TCP/IP Foundation for engineers Duration 3 days Total QoS training course contents What is QoS QoS and CoS, throwing bandwidth at the problem, Best effort services, Differentiated services, Integrated services, guarantees, the need for QoS, IETF working groups. Application issues Video, Voice, other applications, Jitter, delay, packet loss. Flows, per flow and per aggregate QoS, Stateful vs. stateless QoS, applications vs. network QoS. 'Traditional' IP QoS The TOS field and precedence, the obsolete OSPF use of the TOS field, TCP congestion avoidance. Queuing Where to use queuing, FIFO, Priority queuing, Custom queuing, Weighted Fair Queuing, CBWFQ, PQWFQ, LLQ, RED and WRED. DiffServ Architecture, DSCP, CU, packet classification and marking, meters and conditioners, Bandwidth brokers and COPS, Per Hop Behaviours, best effort PHB, Assured Forwarding PHB, Expedited forwarding PHB, Network Based Application Recognition (NBAR). Layer 2 issues Fragmentation and interleaving, compression (codecs, MPEG formats, header compression…), 802.1p, Subnet bandwidth management, Bandwidth allocators and requestor modules, the use of MPLS, traffic engineering, traffic shaping. RSVP What is RSVP? architectures, paths, path messages, reservations, traffic specifications, tear downs, guaranteed and controlled load, token buckets, Call Admission Control in voice networks, gatekeepers. Other issues Policy based routing, the Resource Allocation Protocol, QoS management tools, baselining networks, design issues, QoS in IPv6, QoS and multicasts.

MPLS training course description A hands-on introduction to MPLS covering the basics of what MPLS is and how to configure it, through to more advanced concepts such as MPLS VPNs and traffic engineering with MPLS. What will you learn Describe MPLS Explain how MPLS works Describe the interaction between OSPF/IS-IS/BGP and MPLS Describe MPLS traffic engineering MPLS training course details Who will benefit: Anyone working with MPLS. Prerequisites: IP Routing BGP Duration 3 days MPLS training course contents What is MPLS? What does MPLS stand for? What is MPLS? Core MPLS, MPLS and the 7 layer model, MPLS is a protocol, MPLS is a standard, MPLS runs on routers, MPLS history, Why MPLS? For service providers, For enterprises. MPLS Architecture Label Switch Routers, two types of LSR, PE and P router roles, FEC, swapping labels, MPLS packet format, Loops, TTL control. Hands on: Building the base network. Enabling MPLS. Simple testing and troubleshooting of MPLS. Label distribution Label review, label switch path, label distribution methods, piggybacking, Label distribution Protocols, LDP, LDP operation, LDP packets, discovery messages, session messages, advertisement messages, notification message, Label Information Base, routing tables, the LFIB, MPLS forwarding, penultimate hop popping, handling labels, LSP control modes, when to distribute labels, how long to keep labels, aggregation, label merging. Hands on: LDP traffic analysis. MPLS TE and QoS What is MPLS TE? Why TE? TE versus shorted path, how MPLS TE works, CR-LDP, OSPF-TE, IS-IS-TE, TE with BGP, RSVP-TE, MPLS Fast reroute, MPLS QoS. Hands on: Enabling MPLS-TE. BFD BFD, hello the BFD protocol. MPLS VPN What is a VPN? MPLS VPN types, MPLS VPN comparison, MPLS L3 VPN, VRFs, MBGP, MPLS VPN architecture, VRF RD, VRF RT, the label stack, L2 VPNs, VPWS, AToM, VPLS. Hands on: MPLS L3 VPN setup, troubleshooting.

SIP training course description A hands on course covering IP telephony with SIP. The course starts with a brief review of knowledge students should already possess including RTP and RTCP. The main focus is on SIP though, progressing from what SIP is through SIP signalling, call processing and architectures, moving onto more advanced issues including security, multimedia, and interoperability. Hands-on practicals follow each major theory session. What will you learn Explain how SIP works. Analyse SIP packets. Deploy SIP IP telephony solutions. Integrate SIP with other telephony solutions. SIP training course details Who will benefit: Technical staff working with SIP. Prerequisites: Definitive VoIP for engineers Duration 3 days SIP training course contents VoIP review What is VoIP? Brief review of IP, Brief review of telephones and voice. RTP, RTCP, mixers and translators. Hands on Analysing RTP packets. What is SIP? Why SIP? SIP history, SIP standards, SIP capabilities, key services, how SIP works, and a basic SIP call. Hands on Peer to peer SIP. SIP messages SIP sessions, SIP flows, Message structure, INVITE, ACK, BYE, CANCEL, OPTIONS, REGISTER. Extension methods. Response codes. SIP call flows. Hands on Analysing SIP packets. SIP architectures UA client, UA server, Proxy servers, Redirect servers, registrars. SIP phones, gateways, application servers, and other products. Stateful and stateless servers. Various call scenarios. Hands on SIP proxies. SIP addressing URLs, SIP addresses, registration, Location and Directory servers. Address tracking. Hands on SIP and DNS. Supplementary services SIP signalling, signalling compression, Call hold, Call forwarding, Home and away scenarios, transfers, conferences, call control. Hands on Analysing SIP supplementary services. SDP What is SDP? Multimedia, multimedia session announcement, invitation and others. Relationship with SIP. Hands on Video conferencing with SIP. SIP security Access control, Authentication, encryption, firewalls. Hands on SIP authentication. Interoperability Inter working with PSTN, ISUP to SIP mapping, SIP and 3G, SIP-T, SIP and SIGTRAN. SIP and H323. Hands on SIP and gateways. SIP mobility Terminal mobility, service mobility, personal mobility, Mobile IP, SIP signalling flows in 3G.

Asterisk training course description This 3 day hands on Asterisk training course covers all the ground for you to get an Asterisk PBX installed and configured. After installation the course progresses from a simple first configuration onto VoIP and PSTN integration along with the provision of PBX features such as ACD and IVR. Practical sessions follow each major section to reinforce the theory. What will you learn Install and configure Asterisk. Connect Asterisk to the Internet and PSTN. Integrate VoIP and the PSTN. Configure Asterisk for PBX features such as voicemail, ACD and IVR. Asterisk training course details Who will benefit: Technical staff working with or evaluating Asterisk. Prerequisites: None although hands on experience of UNIX systems would be beneficial, as would knowledge of VoIP. Duration 3 days Asterisk training course contents What is Asterisk? PBXs, what Asterisk does, Asterisk features, Asterisk VoIP support, Asterisk and the Internet, Asterisk and the PSTN, hosted VoIP systems. Asterisk installation Linux installation, Asterisk package compilation and installation. Timing sources. Hands on Installing Asterisk Managing Asterisk Starting/stopping Asterisk, command arguments, Asterisk commands, log files, logger.conf, remote management. Hands on Controlling Asterisk. First Asterisk configuration The role of SIP, IP phones, DHCP, IP addressing, sip.conf, extensions.conf. Hands on Simple SIP configuration Asterisk architecture Server hardware, interfaces, channels, Zaptel, Digium, Asterisk filesystem, connections. The configuration files, syntax, asterisk.conf. Hands on Adding hardware for Asterisk, exploring the configuration files. DAHDI configuration Digium hardware, DAHDI architecture, DAHDI installation, DAHDI configuration, system.conf, FXS, FXO, E1, chan_dahdi.conf, dahdi_cfg, DAHDI tools. Hands on Connecting Asterisk to the PSTN. Dial plans extensions.conf detail, contexts, priorities. Hands on Configuring dial plans. SIP configuration sip.conf in detail, defining SIP channels, incoming SIP channels, outgoing SIP channels, SIP variables, Asterisk as a SIP client and SIP server. Hands on SIP configuration. IAX configuration What is IAX, IAX server, IAX client, IAX channels, iax.conf, IAX syntax in extensions.conf, IAX trunking. Hands on Linking Asterisk systems. Implementing PBX functions Voicemail, voicemail trees, voicemail passwords, Music on hold, meetme conferencing, call parking. ACD, IVR, fax. Hands on Configuring PBX features.

IP broadcast training course description A current hot topic in recent years has been the provision of multimedia services over IP networks aka triple or quadruple play. This course investigates the characteristics of video transmission and then studies the impact on IP networks. What will you learn Use Wireshark to analyse and troubleshoot TV streams. Describe techniques, which can be used in IP to provide low uniform delay. Evaluate IPTV technologies. Design data networks, which will support IPTV. IP broadcast training course details Who will benefit: Anyone working in broadcast. Prerequisites: TCP/IP foundation for engineers Duration 3 days IP broadcast training course contents What is IPTV? What is IP? What is TV? Pixels, frames, colour, digital modulation, digital video broadcasting. SDTV, HDTV, 4K. IPTV architectures, Contribution, distribution, delivery. IPTV standards. Hands on Base IP connectivity, VLC. IPTV protocol stacks IP, TCP, UDP, RTP. IPv6. HTTP. Bandwidth requirements. Hands on IPTV bandwidth calculations. Video codecs What is a CODEC, pictures and audio, digitisation, sampling, quantisation, encoding, compressing. MPEG, bit rates, resolution. I, B, P frames, GOP. MPEG 2, MPEG 4, H.264, H.265, VP9, AV1. Hands on Analysing MPEG frames. IP issues Quality vs. bandwidth. Bandwidth, delay, latency, jitter, signalling. Routers. Hands on Analysing jitter and other performance issues. IPTV performance and QoS IP DSCP field, queuing strategies; FIFO, WFQ, custom, priority, RED. Differentiated services, Diffserv. 802.1Q. Traffic shaping. QoE. Hands on best effort versus prioritisation. UDP versus TCP Reliable, unreliable, connection oriented, connectionless. Broadcasts, multicasts and unicasts. TCP flow control, TCP and performance. Hands on TCP window sizes. RTP RTP, ports, mixers, translators, RTCP, SMPTE, FEC. Hands on RTP analysis with Wireshark. Multicasting Multicasting compared to unicasting and broadcasting, when to use and when not to use multicasting. IGMP, PIM-SM, SSM. MLD. Hands on Analysing multicast streams. OTT TV HTTP, HTTPS, Chunked HTTP. Adaptive streaming. HTML5. DASH vs HLS. Hands on Analysing HTTP streams. Security Firewalls, TLS, DRM, watermarking. Encryption. Geolocation. VPNs. IPTV architecture and other protocols Content providers, Service providers, delivery networks, home networks. Caching, Service discovery. RTSP. SAP, SDP. DHCP, DNS, NTP

IPTV training course description A current hot topic in recent years has been the provision of multimedia services over IP networks aka triple or quadruple play. This course investigates the characteristics of video transmission and then studies the impact on IP networks. What will you learn Use Wireshark to analyse and troubleshoot TV streams. Describe techniques, which can be used in IP to provide low uniform delay. Evaluate IPTV technologies. Design data networks, which will support IPTV. IPTV training course details Who will benefit: Anyone working with IPTV. Prerequisites: TCP/IP Foundation for engineers Intro to data communications & networking. Duration 3 days IPTV training course contents What is IPTV? What is IP? What is TV? Pixels, frames, colour, digital modulation, digital video broadcasting. SDTV, HDTV, 4K. IPTV architectures, Contribution, distribution, delivery. IPTV standards. Hands on Base IP connectivity, VLC. IPTV protocol stacks IP, TCP, UDP, RTP. IPv6. HTTP. Bandwidth requirements. Hands on IPTV bandwidth calculations. Video codecs What is a CODEC, pictures and audio, digitisation, sampling, quantisation, encoding, compressing. MPEG, bit rates, resolution. I, B, P frames, GOP. MPEG 2, MPEG 4, H.264, H.265, VP9, AV1. Hands on Analysing MPEG frames. IP issues Quality vs. bandwidth. Bandwidth, delay, latency, jitter, signalling. Routers. Hands on Analysing jitter and other performance issues. IPTV performance and QoS IP DSCP field, queuing strategies; FIFO, WFQ, custom, priority, RED. Differentiated services, Diffserv. 802.1Q. Traffic shaping. QoE. Hands on best effort versus prioritisation. UDP versus TCP Reliable, unreliable, connection oriented, connectionless. Broadcasts, multicasts and unicasts. TCP flow control, TCP and performance. Hands on TCP window sizes. RTP RTP, ports, mixers, translators, RTCP, SMPTE, FEC. Hands on RTP analysis with Wireshark. Multicasting Multicasting compared to unicasting and broadcasting, when to use and when not to use multicasting. IGMP, PIM-SM, SSM. MLD. Hands on Analysing multicast streams. OTT TV HTTP, HTTPS, Chunked HTTP. Adaptive streaming. HTML5. DASH vs HLS. Hands on Analysing HTTP streams. Security Firewalls, TLS, DRM, watermarking. Encryption. Geolocation. VPNs. IPTV architecture and other protocols Content providers, Service providers, delivery networks, home networks. Caching, Service discovery. RTSP. SAP, SDP. DHCP, DNS, NTP Hands on Fixing the network.

Total IP multicast training course description This training course provides an advanced three day hands on study of IP multicast technology focusing on architectures, applications and protocols. All aspects of IP multicasting are covered including PC, server and switch implementations. Design, configuration, support and troubleshooting are all covered in the course. Hands on sessions are used to reinforce the theory rather than teach specific implementations. What will you learn Design multicast networks. Explain how multicast networks work. Compare and contrast the different multicast routing protocols, such as DVMRP, PIM, MBGP and SSM. Configure PCs, servers, switches and routers for multicasting. Configure multicast routing protocols including: PIM Dense Mode. PIM Sparse Mode BGP SSM Troubleshoot multicast networks. Total IP multicast training course details Who will benefit: Technical staff working with IP multicasts. Prerequisites: TCP/IP Foundation for engineers Duration 3 days Total IP multicast training course contents Introduction What is multicasting? Why multicast? Why not multicast? Multicasting vs. multiple unicasts, Multicasting vs. broadcasts, multicasting applications, the use of unicast addressing for setting up multicast applications, multicast use within standard protocols such as OSPF. hands on Example multicast applications. Addressing Layer two multicast addresses, Class D addresses, mapping layer 3 addresses onto layer 2 multicast addresses. Multicast addresses on NBMAs, scoping multicast traffic, Multicast address blocks, GLOP, IPv6 and multicasting, anycasting. hands on Multicast addressing. Multicast architectures Where the different protocols are used, PC to router, router to router, how switches can get involved. hands on Analysing multicast packets. PC to router Configuring Class D addresses, IGMP, packet formats, queries, reports, maintaining groups, enhancements to IGMP (v2 and v3), Leaving a group, querier elections, hands on Analysing IGMP packets. Switches and multicasting Controlling multicast traffic with switches, VLANS, static bridge table entries, IGMP snooping, CGMP. hands on Configuring switches for multicast environments. Router to router MOSPF, DVMRP, PIM Sparse Mode, PIM Dense Mode, MBGP. hands on Simple router configuration for multicasting. Theory behind multicast routing protocols Distribution trees, source distribution trees, shared trees, core based trees. Reverse path forwarding, Multicast routing protocol types. PIM DM: Flooding, pruning, PIM designated routers, hands on configuring PIM DM. PIM Sparse mode Rendevous points, discovering RPs, hands on Configuring PIM SM, using different protocols for different groups. PIM SM with one RP, using multiple RPs, Auto RP. MBGP Multiprotocol routing, how does MBGP work? How MBGP carries multiple protocol information, MBGP and multicasts, MBGP and IPv6. hands on Configuring MBGP for multicasts. Internet multicasting The internet, ISPs, the MBone, tunnelling, Inter domain multicasting, the role of MBGP, Inter domain problem, MSDP, MSDP operation SSM, PIM-SM and shared trees, SSM, PIM-SSM operation, SSM benefits. hands on MSDP configuration. SSM configuration.

IPsec training course description This hands on course focuses on IPsec VPNs. Rather than focusing on one implementation this course concentrates on the technologies and protocols of IPsec. Starting with an overview of the complete IPsec architecture the course then moves onto ESP packet analysis along with encryption and authentication provided. IKEv1 and IKEv2 are both covered in detail. Having covered IPsec with pre shared keys the course then moves onto IPsec with certificates followed by IPsec issues. The course is vendor neutral with hands on with both Cisco and Microsoft implementations. What will you learn Explain how IPsec works. Explain the role of AH, ESP and IKE. Configure IPsec. Troubleshoot IPsec. IPsec training course details Who will benefit: Technical staff working with IPsec. Prerequisites: Definitive IP VPNs for engineers. Duration 3 days IPsec training course contents What is IPsec? How to spell IPsec, IPsec is IP security, confidentiality, integrity, authenticity, replay protection, what is a VPN? Network layer security, IPsec and IPv4, IPsec and IPv6, the suite of protocols, the standard, IPsec RFCs, IPsec history. Hands on Analysis of 'normal' IP packets. IPsec architecture The IPsec protocols, AH vs ESP, Why two headers? transport mode, tunnel mode, Remote access VPNs, site to site VPNs, security associations, SA database, Security Parameters Index, implementations: Host tack, Bump in the Stack, Bump in the Wire. Hands on Configuring IPsec. AH What AH does, the stack, The AH header, What is authenticated? Device authentication. AH in transport mode, AH in tunnel mode. Hands on AH packet analysis. ESP What ESP does, the ESP header, ESP in transport mode, ESP in tunnel mode, ESP and SA, ESP and SPI. Hands on ESP packet analysis, policy configuration. IPsec encryption IPsec is a framework, standard algorithms, ESP keys, the role of IKE, key lifetimes, how IKE generates the keys, DES, 3DES, AES, cipher block chaining, counter mode, other encryption. Hands on Encryption configuration. IPsec authentication Authentication types, IPsec authentication, Authentication algorithms: MD5, keyed SHA-1, HMAC-MD5, HMAC-SHA-1, HMAC-RIPEMD, other authentication algorithms. Hands on Authentication configuration. IKE Internet Key Exchange, IKE and the SAD, the two phase negotiation, ISAKMP, ISAKMP header, pre shared keys, digital signatures, public key encryption, Diffie Hellman, proposals, counter proposals, nonces, identities, phase 1 negotiation: main mode, aggressive mode, base mode. Phase 2 negotiation: quick mode, new group mode. Hands on IKE packet analysis. More IKE PFS, IKE and dynamic addresses, XAUTH, hybrid authentication, CRACK, ULA, PIC. User level authentication. IKE renegotiation, heartbeats. Hands on Troubleshooting IPsec. IKEv2 The IKEv2 exchange, IKE_SA_INIT, IKE_AUTH, CREATE_CHILD_SA, IKEv2 packets, the informational exchange. Comparing IKev1 vs IKE v2. Hands on IKEv2 configuration and analysis. PKI What is PKI?, Digital certificates, Certificate authorities, CA servers, RA, VA, certificates, CA hierarchy, CRLs, certificate formats. Hands on installing and configuring certificate servers. IPsec issues NAT, IPsec overhead and fragmentation. Summary IPsec strengths and weaknesses. Where to get further information.

STP alternatives training course description The Spanning Tree Protocol (STP) dates from 1985. This course explores the technologies that can be used as an alternative to STP, including FabricPath, SPB and TRILL. What will you learn Explain how STP and RSTP work. Explain how TRILL works. Explain how SPB works. Explain how FabricPath works. STP alternatives training course details Who will benefit: Technical network staff. Prerequisites: Definitive Ethernet switching for engineers Duration 1 day STP alternatives training course contents Introduction Layer 2 versus Layer 3, STP problems: One path, convergence, MAC explosion, STP alternatives. STP 802.1D, how STP works, root bridge, convergence times, single path. RSTP 802.1w, Improvements, convergence times. Link aggregation 802.3ad, Multi system Link aggregation. IS-IS Concepts, Discovery, topology exchange, flooding. Changes for TRILL, FabricPath and SPB. FabricPath Overview, architecture, control plane protocols, DRAP, STP interactions, packet forwarding, configuration. TRILL Concepts, RBridge, TRILL frames, control plane, data plane, learning MAC addresses. SPB 802.1aq, Node ID, Backbone Edge Bridges, Backbone MAC address, customer MACs, I-SID, forwarding database.