2814 Administrator courses delivered Online

The Professional Certificate in Front Office - Level 2 - Courses provides essential training in office administration and front office management skills. It covers various topics, including effective planning, scheduling, business writing, communication, time and stress management, conflict resolution, and Microsoft Office skills, equipping learners with the necessary tools to excel in a front office role. Learning Outcomes: Develop a strong foundation in office administration and understand the key responsibilities of a front office professional. Acquire effective planning and scheduling skills to efficiently manage tasks and responsibilities in a front office environment. Enhance business writing skills to effectively communicate with clients, colleagues, and stakeholders. Master time and stress management techniques to handle busy front office operations and maintain a positive work-life balance. Improve communication skills to ensure effective interaction with customers and team members. Learn conflict management strategies to resolve disputes and maintain a harmonious work environment. Acquire essential Microsoft Office skills, such as Word, Excel, and PowerPoint, to efficiently handle office tasks and data management. Why buy this Professional Certificate in Front Office - Level 2 - Courses? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Professional Certificate in Front Office - Level 2 - Courses there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Professional Certificate in Front Office - Level 2 - Courses course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Professional Certificate in Front Office - Level 2 - Courses does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Professional Certificate in Front Office - Level 2 - Courses was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Professional Certificate in Front Office - Level 2 - Courses is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Office Administration Module 1: Introduction to Office Administration 00:17:00 Module 02: Skills of an Effective Administrator Module 2: Skills of an Effective Administrator 00:18:00 Module 03: Mail Services and Shipping Module 3: Mail Services and Shipping 00:27:00 Module 04: Effective Planning and Scheduling Module 4: Effective Planning and Scheduling 00:48:00 Module 05: Organising Meeting and Conferences Module 5: Organising Meeting and Conferences 00:27:00 Module 06: Business Writing Skills Module 6: Business Writing Skills 00:42:00 Module 07: Time Management Module 7: Time Management 00:37:00 Module 08: Stress Management Module 8: Stress Management 00:18:00 Module 09: Business Telephone Skills Module 9: Business Telephone Skills 00:21:00 Module 10: Communication Skills Module 10: Communication Skills 00:27:00 Module 11: Conflict Management Module 11: Conflict Management 00:16:00 Module 12:Business Etiquette Module 12: Business Etiquette 00:21:00 Module 13: Microsoft Office Skills Module 13: Microsoft Office Skills 00:07:00 Assignment Assignment - Professional Certificate in Front Office - Level 2 - Courses 00:00:00

Embarking on the journey of constructing a personal computer can be a transformative experience, blending the art of technology with practical ingenuity. 'Learn How to Build a Computer Course from Scratch' is your gateway to mastering this skill. This course isn't just about assembling parts; it's a holistic approach to understanding the intricacies of computer hardware and software.  Whether you're intrigued by the mechanics of PCs or aspiring to create an elite gaming system, this programme offers a comprehensive curriculum that guides you through each step of the process. From identifying the core components in Module 01 to the specialized focus on gaming systems in Module 07, every session is crafted to enhance your knowledge and confidence in building a computer. Learning Outcomes: Acquire the foundational knowledge of computer assembly, including selecting and handling various hardware components. Develop the ability to construct a high-performance gaming computer, incorporating advanced hardware suitable for demanding games. Gain proficiency in software installation and configuration, ensuring optimal performance and compatibility. Understand computer networking principles, enabling you to integrate your PC into various network environments effectively. Learn essential maintenance techniques to ensure the long-term reliability and performance of your custom-built computer. Why buy this Learn How to Build a Computer Course from Scratch? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Learn How to Build a Computer Course from Scratch there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Learn How to Build a Computer Course from Scratch for? Enthusiasts seeking to create their custom PC from scratch. Gamers looking to construct a high-performance gaming system. Individuals interested in learning about computer hardware and software. Hobbyists wanting to upgrade their technical skills in PC assembly. Career seekers aiming to develop skills in computer hardware maintenance and repair. Prerequisites This Learn How to Build a Computer Course from Scratch does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Learn How to Build a Computer Course from Scratch was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Computer Technician: £20,000 - £30,000 Per Annum Network Administrator: £25,000 - £40,000 Per Annum System Administrator: £30,000 - £50,000 Per Annum IT Support Specialist: £22,000 - £35,000 Per Annum Hardware Engineer: £28,000 - £50,000 Per Annum Gaming PC Builder: £18,000 - £35,000 Per Annum Course Curriculum Module 01: Introduction to Computer & Building PC Introduction to Computer & Building PC 00:17:00 Module 02: Overview of Hardware and Parts Overview of Hardware and Parts 00:27:00 Module 03: Building the Computer Building the Computer 00:25:00 Module 04: Input and Output Devices Input and Output Devices 00:22:00 Module 05: Software Installation Software Installation 00:35:00 Module 06: Computer Networking Computer Networking 00:21:00 Module 07: Building a Gaming PC Building a Gaming PC 00:19:00 Module 08: Maintenance of Computers Maintenance of Computers 00:20:00 Assignment Assignment - Learn How to Build a Computer Course from Scratch 00:00:00

***Become an IT whiz with our IT Support Specialist Course!*** Did you know that the global IT support market is expected to reach a staggering $1 trillion by 2027 [source: cite a reliable source about IT Support market growth]? The demand for skilled IT support professionals continues to surge, making IT support a field brimming with opportunity. This comprehensive IT Support Specialist course equips you with the foundational knowledge and theoretical understanding to excel in this exciting and ever-evolving field. This IT Support Specialist course is designed to provide a strong theoretical grounding in IT support, covering essential topics like computer hardware, operating systems, network connectivity, and security. Through in-depth exploration of these modules of IT support course, you'll gain a thorough understanding of how IT systems function and how to troubleshoot common issues. Learning Outcomes By the end of this course, you'll be able to: Demonstrate a strong understanding of core IT support concepts, including hardware, software, operating systems, and networking. Effectively troubleshoot and resolve a wide range of IT problems. Confidently configure and manage PCs, mobile devices, and user accounts. Implement essential IT security measures to protect data and systems. Grasp the fundamentals of data storage, sharing, and database management. Develop a solid foundation for further learning in specialized IT Support areas. Key Highlights for IT Support Specialist Course: CPD QS Accredited Proficiency with this IT Support Specialist course. After successfully completing the IT support course, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this IT support course. The online test with immediate results You can study and complete the IT support course at your own pace. Study for the IT support course using any internet-connected device, such as a computer, tablet, or mobile device. This IT Support Specialist course delves into the fascinating world of IT infrastructure and user support. You'll embark on a journey of theoretical discovery, gaining insights into essential topics. Master the Fundamentals: Unearth the inner workings of computers, exploring hardware components, device ports, and data storage solutions. Empower Users: Learn how to configure and manage desktops, mobile devices, and various peripherals to ensure optimal user experience. Navigate the Digital Landscape: Grasp the intricacies of operating systems, network connectivity, and IT security fundamentals, equipping you to identify and address potential issues. Curriculum Breakdown of the IT Support Specialist Course Section 01: How People Use Computers Section 02: System Hardware Section 03: Device Ports and Peripherals Section 04: Data Storage and Sharing Section 05: Understanding Operating Systems Section 06: Setting Up and Configuring a PC Section 07: Setting Up and Configuring a Mobile Device Section 08: Managing Files Section 09: Using and Managing Application Software Section 10: Configuring Network and Internet Connectivity Section 11: IT Security Threat Mitigation Section 12: Computer Maintenance and Management Section 13: IT Troubleshooting Section 14: Understanding Databases Section 15: Developing and Implementing Software CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT support course is ideal for: Individuals with an interest in a career in IT Support. Those seeking to develop a strong theoretical foundation in IT user support practices. Professionals looking to enhance their existing IT skillset. Anyone who wants to gain the confidence to troubleshoot their own technological woes. School leavers or graduates considering a career path in IT. Individuals seeking to upskill or reskill for a new career opportunity. Requirements There are no specific prerequisites for this IT Support Specialist course. However, a basic understanding of computers and an interest in technology are beneficial. Career path The IT support field offers a diverse range of career paths. Here are some potential directions you can explore after completing this course: IT Help Desk Specialist Network Support Technician Desktop Support Analyst System Administrator IT Security Analyst Database Administrator And many more! Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Unleash the Power of Seamless Payroll Management with 'Payroll with Xero' Course! 💰💼 Are you ready to revolutionize your payroll management process and streamline your financial operations? Introducing 'Payroll with Xero' - the ultimate text course designed to empower you with the skills and knowledge needed to master payroll administration using the powerful Xero platform. Whether you're a small business owner, HR professional, or aspiring accountant, this course is your ticket to unlocking the full potential of payroll management with ease and efficiency. Benefits of Taking the 'Payroll with Xero' Course: 🚀 Efficiency and Accuracy: Learn how to leverage Xero's advanced features to automate payroll processes, saving time and reducing the risk of errors. 📈 Financial Transparency: Gain insights into payroll reporting and analysis, enabling you to make informed financial decisions and maintain compliance with regulatory requirements. 💼 Enhanced Productivity: Discover tips and tricks for optimizing payroll workflows, increasing productivity, and freeing up valuable time for other essential tasks. 🔒 Data Security: Learn best practices for data security and confidentiality, ensuring that sensitive payroll information remains protected at all times. 📊 Integration Capabilities: Explore Xero's seamless integration with other accounting software and business applications, streamlining data exchange and enhancing overall efficiency. 🎓 Continuous Learning: Stay up-to-date with the latest payroll trends, regulations, and updates through ongoing training and resources provided in the course. Who is this for? 👩‍💼 Small Business Owners: Take control of your payroll management process and gain the confidence to handle payroll tasks independently. 👨‍💼 HR Professionals: Enhance your skills and expertise in payroll administration, becoming a valuable asset to your organization. 👩‍💻 Accounting Students: Kickstart your career in accounting by mastering payroll management with Xero, a highly sought-after skill in today's job market. 👨‍🏫 Business Consultants: Expand your service offerings and provide expert guidance to clients on payroll management using Xero's powerful tools and features. Career Path: 🎓 Payroll Administrator: Start your career as a payroll administrator, responsible for managing payroll processes and ensuring accurate and timely payment to employees. 📊 Certified Payroll Professional (CPP): Advance your career by obtaining professional certification as a CPP, demonstrating your expertise in payroll management and compliance. 💼 HR Manager: Transition into a leadership role as an HR manager, overseeing all aspects of human resources, including payroll administration and employee relations. 📈 Financial Analyst: Leverage your payroll management skills to pursue a career as a financial analyst, analyzing payroll data to inform strategic financial decisions. FAQ: Q: Is this course suitable for beginners? A: Absolutely! The 'Payroll with Xero' course is designed for learners of all levels, from beginners to advanced users. We provide step-by-step guidance and practical exercises to ensure that everyone can grasp the concepts and apply them effectively. Q: Will I receive a certification upon completion of the course? A: While this course does not offer a formal certification, you will gain valuable skills and knowledge that can be applied in various professional settings. Additionally, you'll have access to course materials and resources to support your ongoing learning journey. Q: Can I access the course content at my own pace? A: Yes! The course content is available online, allowing you to learn at your own pace and convenience. Whether you prefer to study in the evenings, weekends, or during your lunch break, you have the flexibility to access the materials whenever and wherever it suits you. Q: Is there any prerequisite knowledge required to enroll in this course? A: No prior experience with Xero or payroll management is necessary to enroll in this course. We start with the basics and gradually progress to more advanced topics, ensuring that learners of all backgrounds can follow along and succeed. Q: Are there any additional resources provided with the course? A: Yes! In addition to the course materials, you'll have access to supplementary resources such as practice exercises, case studies, and downloadable templates to reinforce your learning and apply the concepts in real-world scenarios. Q: Can I interact with instructors and other students in the course? A: Absolutely! We encourage interaction and collaboration among students and instructors. You'll have the opportunity to ask questions, participate in discussions, and share insights with fellow learners, creating a supportive and engaging learning environment. Enroll Now and Unlock the Power of Seamless Payroll Management with Xero! Don't miss out on this opportunity to elevate your payroll management skills and take your career to new heights. Enroll now in the 'Payroll with Xero' course and embark on a journey towards financial efficiency, accuracy, and success. Your future starts here! 💼💻📈 Course Curriculum Module 1 Introduction to Payroll Management and Xero Introduction to Payroll Management and Xero 00:00 Module 2 Setting Up Payroll in Xero Setting Up Payroll in Xero 00:00 Module 3 Payroll Processing and Compliance in Xero Payroll Processing and Compliance in Xero 00:00 Module 4 Advanced Payroll Management and Problem Solving with Xero Advanced Payroll Management and Problem Solving with Xero 00:00 Module 5 Compliance, Auditing, and Data Security in Xero Payroll Compliance, Auditing, and Data Security in Xero Payroll 00:00 Module 6 Integrating Payroll Data with Accounting and Financial Reporting in Xero Integrating Payroll Data with Accounting and Financial Reporting in Xero 00:00

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified IT Support Technical Skills Bootcamp bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 40 course mega bundle that will exceed your expectations within your budget. The IT Support Technical Skills Bootcamp related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive IT Support Technical Skills Bootcamp bundle will help you build a solid foundation to become a proficient worker in the sector. This IT Support Technical Skills Bootcamp Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :IT Support Technician Course 02 :Network Security and Risk Management Course 03 :CompTIA Network Course 04 :Information Management Course 05 :Web Application Penetration Testing Course Course 06 :CompTIA Cloud+ (CV0-002) Course 07 :Learn Ethical Hacking with Kali Linux Course 08 :Web Design (HTML, CSS, Bootstrap) Complete Course Course 09 :Python Course Course 10 :JavaScript Course 11 :ASP.Net MVC and Entity Framework Course Course 12 :Learn Spring & Angular Material with a Full Web Application Course 13 :Typescript Course 14 :U&P AI - Natural Language Processing (NLP) with Python Course 15 :Ruby on Rails Web Application Framework Course 16 :Data Science and Visualisation with Machine Learning Course 17 :SQL For Data Analytics & Database Development Course 18 :PLC Programming Diploma Course 19 :Cisco ASA Firewall Training Course Course 20 :Create Your First Responsive Website Course 21 :C# (C-Sharp) Course 22 :Computer Operating System and Troubleshooting Course 23 :Building Your Own Computer Course Course 24 :It: Ethical Hacking, IT Security and IT Cyber Attacking Course 25: SQL Database Administrator Course 26: MS Word Essentials - The Complete Word Course - Level 3 Course 27: Data Protection (GDPR) Practitioner Course 28: Website Hacking From Scratch Course 29: Diploma in Front-End Web Development (HTML, CSS, & Bootstrap) Course 30: SQL Server 101 : Microsoft SQL Server for Absolute Beginners 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Course 06 :Business English Perfection Course Course 07 :Networking Skills for Personal Success Course 08 :Boost Your Confidence and Self-Esteem Course 09 :Public Speaking Training Course 10 :Learn to Fight Procrastination Learning Outcome This tailor-made IT Support Technical Skills Bootcamp bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This IT Support Technical Skills Bootcamp Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the IT Support Technical Skills Bootcamp bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in IT Support Technical Skills Bootcamp Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

***24 Hour Limited Time Flash Sale*** Nursing Assistant & Care Planning - QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Step into the transformative world of healthcare with our comprehensive Nursing Assistant & Care Planning - Endorsed Training bundle. This intricate training program is ideal for those seeking to deepen their theoretical knowledge in nursing and care planning. It features two standout QLS-endorsed courses - Nursing: Nursing Assistant and Care Planning and Record Keeping, each providing a hardcopy certificate that bolsters your professional portfolio. Enhance your understanding further with our five additional CPD QS accredited courses designed to offer a wide range of relevant knowledge. Dive into essential healthcare disciplines like Phlebotomist Training, Medical & Clinical Administration, Clinical Observation Skills for Carers, Nurse Prescribing, and Emergency Medicine - Paramedicine. With this wealth of comprehensive theoretical training at your disposal, you'll be well on your way to navigating the complex world of healthcare with ease and competence. Make the Nursing Assistant & Care Planning - Endorsed Training bundle your stepping stone towards a fulfilling career in healthcare! This bundle comprises the following courses: QLS Endorsed Courses: Course 01: Advanced Diploma in Nursing Assistant at QLS Level 7 Course 02: Certificate in Care Planning and Record Keeping at QLS Level 3 CPD QS Accredited Courses: Course 03: Phlebotomist Training Course 04: Medical & Clinical Administration Diploma Course 05: Clinical Observation Skills for Carers Course 06: Nurse Prescribing Diploma Course 07: Emergency Medicine - Paramedicine Learning Outcomes After completing this Nursing Assistant & Care Planning bundle, learners will: Gain deep insights into the role and responsibilities of a Nursing Assistant. Master the principles of Care Planning and Record Keeping. Develop a theoretical understanding of Phlebotomist Training. Get familiar with Medical & Clinical Administration protocols. Learn the crucial skills required for effective Clinical Observation. Understand the process and regulations of Nurse Prescribing. Get acquainted with key concepts of Emergency Medicine - Paramedicine. Be ready to apply their extensive theoretical knowledge in real-world scenarios. The Nursing Assistant & Care Planning - Endorsed Training bundle offers an extensive theoretical exploration into key healthcare disciplines. It addresses core aspects of nursing, care planning, medical and clinical administration, clinical observation, phlebotomy, nurse prescribing, and emergency medicine. The 2 QLS-endorsed courses provide a strong foundation, while the 5 additional CPD QS accredited courses offer detailed insight into specialised areas, enabling you to broaden your understanding and skill set. This comprehensive knowledge base positions you as a more effective healthcare professional, capable of handling complex situations and making informed decisions. The combination of these courses in this bundle, therefore, offers an invaluable opportunity for growth and professional development. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Nursing Assistant & Care Planning course is ideal for: Aspiring Nursing Assistants seeking a comprehensive theoretical foundation. Individuals aiming for roles in Care Planning and Record Keeping. Healthcare professionals looking to expand their knowledge in medical and clinical administration. Those interested in learning more about phlebotomy, nurse prescribing, and emergency medicine. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Career path Upon completion Nursing Assistant & Care Planning bundle course, potential career paths include: Nursing Assistant, average salary in the UK: £17,000 - £21,000 Care Planner, average salary in the UK: £20,000 - £26,000 Phlebotomist, average salary in the UK: £21,000 - £25,000 Clinical Administrator, average salary in the UK: £19,000 - £23,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Level 3 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 3 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

This course will help you get started with the Vim editor. You will start the course by learning how to use Vim to make simple edits and as you move ahead, you will become comfortable in editing multiple files at once, creating macros, making global substitutions in files, formatting, normalizing data, and a lot more.

A senior administrator or PA is often the first voice that a customer or VIP will hear when contacting a business. This course will ensure that your telephone manner and procedures are first-class and ready for all eventualities. You'll learn how to handle external distractions and speak clearly, as well as handling nuisance calls or abusive callers efficiently. It even covers the best methods for leaving voicemail messages or following them up. By various education styles, you'll find your phone usage will benefit significantly from these lessons. Learning Outcomes Fully understand the rules of telephone etiquette for business Know how to handle rude or abusive callers Manage voicemails and forward them to the concerned person Learn about telephone language Provide excellent customer service over the phone Present a polite and dependable first contact for your company Maintain high communication standard under stress or in busy moments Act immediately on receiving important or sensitive information Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this Course for?  Everybody should know how to handle a call, whether they are on the calling end or the receiving. If it's a business call we're talking about, then the etiquettes must be strictly maintained. That's why this course is mandatory for every professional of any given organisation. Although, it doesn't hurt to know telephone etiquette, even if you are not making business calls, which means that everyone can benefit greatly from this course. Career Path The course is suitable for those in the roles of; Executive Personal Assistant Secretary Administrator Receptionist Personal/ Business Assistant Associate/ Executive/ Manager of any department of an organisation Requirements This Telephone Etiquette Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Course Content Module 01: Let's Get Started! Getting Started 00:05:00 Module 02: Proper Telephone Etiquettes Using Proper Phone Language 00:15:00 Module 03: Keys to Handle Voicemail Messages & Caller Moods Handling Rude and Angry Callers 00:10:00 Module 04: Employee Training Methods Methods of Training Employees 00:05:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.