Level 6 Diploma in Health and Social Care Management Advance Your Career with our Level 6 Diploma in Health and Social Care Management - Become a Leader in the Healthcare Industry! Are you an ambitious professional seeking to take the next leap in your health and social care career? Welcome to our exclusive course - the Level 6 Diploma in Health and Social Care Management! Our Level 6 Diploma in Health and Social Care Management course is a recognized and respected qualification, endorsed by industry experts and employers alike. Study the Level 6 Diploma in Health and Social Care Management at your own pace. The Level 6 Diploma in Health and Social Care Management course allows you to balance your professional commitments and personal life while advancing your knowledge and skills. Our Level 6 Diploma in Health and Social Care Management course is delivered by seasoned professionals and industry leaders with vast experience in health and social care management. Unlock doors to new career opportunities, promotions, and higher salaries as you earn your Level 6 Diploma in Health and Social Care Management. Through this Level 6 Diploma in Health and Social Care Management course you will develop the skills to lead and achieve excellence in service delivery. With this Level 6 Diploma in Health and Social Care Management course you will master communication strategies to engage with stakeholders, resolve conflicts, and build strong relationships within the healthcare ecosystem. Level 6 Diploma in Health and Social Care Management Invest in Your Future: With our Level 6 Diploma in Health and Social Care Management course, you will be primed to excel as a leader in the healthcare industry. Enrol in our Level 6 Diploma in Health and Social Care Management course today to advance your career to new heights. Don't wait; your journey to leadership begins now! Special Offers Of this Level 6 Diploma in Health and Social Care Management course This Level 6 Diploma in Health and Social Care Management course includes a FREE PDF Certificate. Lifetime access to this Level 6 Diploma in Health and Social Care Management course Instant access to this Level 6 Diploma in Health and Social Care Management course Get FREE Tutor Support from Monday to Friday in this Level 6 Diploma in Health and Social Care Managementcourse This is a self-paced Level 6 Diploma in Health and Social Care Management course Who is this course for? Level 6 Diploma in Health and Social Care Management Health and Social Care Managers: With this Level 6 Diploma in Health and Social Care Management course you will be able to enhance your leadership capabilities and drive positive change within your organisation. Aspiring Leaders: Through this Level 6 Diploma in Health and Social Care Management course you can take the leap into healthcare management and shape the future of the industry. Healthcare Professionals: With this Level 6 Diploma in Health and Social Care Management course elevate your career prospects and expertise in the dynamic field of health and social care. Career path Level 6 Diploma in Health and Social Care Management Here are some potential career paths for individuals who have completed the Level 6 Diploma in Health and Social Care Management: Healthcare Manager Clinical Services Manager Social Services Manager Nursing Home Administrator Healthcare Consultant Healthcare Educator Trainer
HR Training: Writing Effective Email at Work Engage in HR email excellence with our HR Training course. Learn HR-focused email etiquette and hone your HR email style for effective communication. Learning Outcomes: Understand HR email communication importance. Apply HR email writing fundamentals. Demonstrate HR email etiquette. Compose HR professional emails. Utilise HR email advanced techniques. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit HR Training: Writing Effective Email at Work Course Syllabus Master HR Email Communication: Gain critical insights into the role of email communication in HR, understanding its crucial function in workplace relationships and policy dissemination. Apply HR Email Fundamentals: Master the essential principles of crafting clear and concise emails in an HR setting, ensuring your messages command attention and action. Explore HR Email Etiquettes: Develop your unique HR email style that aligns with HR standards and effectively communicates professionalism. Compose Various HR Emails: Learn to craft a range of HR emails, including recruitment messages, onboarding instructions, and performance feedback. Utilise HR Advanced Email Techniques: Dive into advanced HR email techniques, such as personalisation and persuasive writing, to maximise the impact of your HR communications. Adapt to HR Email Trends: Stay abreast of emerging trends in HR email communication, continuously refining your email writing skills to suit a dynamic HR landscape.
Duration 5 Days 30 CPD hours This course is intended for The Red Hat Enterprise Linux Diagnostics and Troubleshooting course is aimed at senior system administrators who wish to learn more about troubleshooting. Overview As a result of attending this course, students should be able to analyze the operational state of computer systems and identify potential issues. When problems appear, students will be able to successfully resolve the issue, returning it to a secure and stable working condition. Students should be able to demonstrate the following skills: Diagnostic and analysis procedures Preventive maintenance planning and implementation System recovery using proven tools and techniques This course enriches your skills by providing the tools and techniques that you need to successfully diagnose, and fix, a variety of potential issues. You will work through hands-on problems in various subsystems to diagnose and fix common issues.You will learn develop the skills to apply the scientific method to a structured form of troubleshooting. You will then apply this approach in troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course, you will be empowered to complete various comprehensive review labs to test your skills.This course covers the same material as RH342, but includes the Red Hat Certified Specialist in Linux Diagnostics and Troubleshooting exam (EX342) Introduction to troubleshooting Describe a generalized strategy for troubleshooting. Take proactive steps to prevent small issues Prevent small issues from becoming large problems by employing proactive system administration techniques. Troubleshoot boot issues Identify and resolve issues that can affect a system's ability to boot. Identify hardware issues Identify hardware problems that can affect a system?s ability to operate. Troubleshoot storage issues Identify and fix issues related to storage. Troubleshoot RPM issues Identify and fix problems in, and using, the package management subsystem. Troubleshoot network issues Identify and resolve network connectivity issues. Troubleshoot application issues Debug application issues. Deal with security issues Identify and fix issues related to security subsystems. Troubleshoot kernel issues Identify kernel issues and assist Red Hat Support in resolving kernel issues. Red Hat Enterprise Linux Diagnostics and Troubleshooting comprehensive review Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting. Additional course details: Nexus Humans Red Hat Linux Diagnostics and Troubleshooting with Exam (RH343) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Red Hat Linux Diagnostics and Troubleshooting with Exam (RH343) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
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Course Overview Whether you want to become a web developer or a web host having an adequate understanding of cPanel is a must. The cPanel Complete Guideline installation and configuration is here to assist you in acquiring the skills and ability to use cPanel to manage a wide number of websites, email accounts and other essential aspects of web hosting. The cPanel Complete Guideline Installation and Configuration course is packed with theoretical and practical information on cPanel. In this course, you will get introduced to the cPanel configurations and learn how to install cPanel on the server. From the easy to follow module, you will pick up the skills and expertise to install PHP extensions, Nginx and Firewall. Here, you will receive a detailed lecture on SSH security configurations. This course will help you comprehend the process of automatic backup. Within a few steps, you will earn enough expertise for WordPress installation. The cPanel Complete Guideline installation and configuration course is a complete package built to equip you with practical cPanel skills. Join the course today and increase your employability in the relevant industry. Learning Outcomes Familiarize yourself with the steps of installing cPanel on the server Build an understanding of basic cPanel configurations Learn how to install PHP extensions Enrich your knowledge of SSH security configurations Understand the process of installing WordPress on cPanel Who is this course for? The cPanel Complete Guideline Installation and Configuration course is for individuals who want to learn about cPanel software Entry Requirement Basic Linux Knowledge Basic understanding of web development and web hosting This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The cPanel Complete Guideline Installation and Configuration course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Web designers Web developers Web Host Module 01: Introduction Introduction 00:10:00 Module 02: Setup Server and Connect to SSH Setup Server and Connect to SSH 00:12:00 Module 03: Installing cPanel on the Server Installing cPanel on the Server 00:09:00 Module 04: Explain Domain Records and Hostname Explain Domain Records and Hostname 00:06:00 Module 05: Basic cPanel Configuration Basic cPanel Configuration 00:19:00 Module 06: Notices About Auto Hostname ssl Notices About Auto Hostname ssl 00:03:00 Module 07: SSH Security Config SSH Security Config 00:09:00 Module 08: Encrypt ssl Plugin Encrypt ssl Plugin 00:05:00 Module 09: PHP Security and Configuration PHP Security and Configuration 00:08:00 Module 10: Installing PHP Extensions Installing PHP Extensions 00:16:00 Module 11: Apache Web server Configuration Apache Web server Configuration 00:21:00 Module 12: Installing Nginx as a Reverse Proxy Installing Nginx as a Reverse Proxy 00:08:00 Module 13: Firewall Installation and Configuration Firewall Installation and Configuration 00:27:00 Module 14: Automatic Backup and Restore Automatic Backup and Restore 00:27:00 Module 15: Installing Wordpress on cPanel to Test Database Installing WordPress on cPanel to Test Database 00:13:00 Module 16: Upgrade to Cloudlinux Upgrade to Cloudlinux 00:17:00 Module 17: Cloudlinux and LVE Configuration Cloudlinux and LVE Configuration 00:06:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Learn to make your raw images more beautiful and appealing with a few simple tricks and easy to follow instructions! This photo editing course aims at providing you with a complete guideline to edit photos in Adobe Lightroom Classic CC and Adobe Lightroom CC. With this course, you will discover engaging lessons that incorporate Adobe Lightroom Classic CC, Adobe Lightroom CC, and Adobe Lightroom CC on a smartphone. Each and every topic of this course is presented in an easy to grasp manner. You will also develop your skills by learning a range of Photoshop techniques such as adjustment and white balance, vibrant and colour strength and many more. On completion, you will be able to manipulate images according to the need and create eye-catching photographs for branding and marketing. Work with this popular program to its full potential, whether you are using Lightroom Classic CC, Lightroom CC or Lightroom on the smartphone! Who is the course for? This course is ideal for those wanting to improve their base skills in office administrative tasks This course would be ideal for people who want to start working as a receptionist, office administrator, office manager, administrative assistant or secretary Entry Requirement for this photo editing course: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Module: 01 0 Lightroom Course Promo 00:02:00 0.1 Promo for Lightroom CC Course 00:02:00 0.1 Promo Video Lightroom Classic CC Course 00:02:00 1.1 Course Introduction 00:03:00 1.1 Into Video 00:02:00 1.1 Intro Video V2 00:04:00 Module: 02 2.1 Importing 00:08:00 2.2 Organizing with Collections 00:07:00 2.4 Face Tagging 00:03:00 Module: 03 3.1 Enhancing Eyes 00:06:00 3.1 Crop and Rotate in Lightroom Classic CC 00:05:00 3.2 Whitening Teeth 00:03:00 3.2 Crop and Straighten 00:11:00 3.3 Exposure in Lightroom Classic CC 00:06:00 3.3 Smoothing Skin 00:02:00 3.4 Color and Saturation in Lightroom Classic CC 00:09:00 3.4 Removing Wrinkles 00:07:00 3.5 Enhancing Lips & Changing Lip Color 00:04:00 3.5 Presence Clarity and Saturation Jon 00:05:00 3.5 Sharpening and Noise Reduction in Lightroom Classic CC 00:07:00 3.6 Cheek Enhancements and Face Contouring 00:05:00 3.6 Tone Curve 00:07:00 3.6 Vignettes, Grain and Dehaze in Lightroom Classic CC 00:06:00 3.7 Exporting in Lightroom Classic CC 00:10:00 3.7 full portrait editing techniques 00:11:00 3.7 HSL 00:07:00 3.8 Lens Corrections in Lightroom Classic CC 00:05:00 3.9 Split Tone in Lightroom Classic CC 00:05:00 3.10 Removing Blemishes with the Heal and Clone Tools in Lightroom Classic CC 00:08:00 3.11 Graduated, Radial and Brush Adjustments in Lightroom Classic CC 00:10:00 3.12 Adjustment Brush Presets in Lightroom Classic CC 00:03:00 3.12 Calibrate Your Camera Profile 00:08:00 3.13 Range Masks in Lightroom Classic CC 00:05:00 3.13 Range Masks in Lightroom Classic CC 00:05:00 Module: 04 4.1 Full Edit - Car 00:15:00 4.1 The Adjustment Brush 00:04:00 4.1 Using, Creating, and Importing Presets 00:05:00 4.2 Color Profiles 00:04:00 4.2 Full Edit - Starry Sky 00:10:00 4.2 Radial Filter 00:03:00 4.3 Full Edit - Woman and Dog 00:15:00 4.3 Graduated Filter 00:05:00 4.3 Speed Up Your Editing Workflow 00:04:00 4.4 Full Edit - Snowy Landscape 00:11:00 4.4 Panorama 00:04:00 4.4 Spot Healing Brush 00:05:00 4.5 Full Edit - Icy River 00:12:00 4.5 HDR 00:03:00 4.6 Automatically Fix Exposure & White Balance 00:02:00 4.6 Full Edit - Surfs Up 00:10:00 4.7 Full Edit - Wildlife Bird 00:15:00 4.8 Full Edit - Roses are Red 00:11:00 Module: 05 5.1 Enhance Eyes and Change Eye Color 00:08:00 5.1 Exporting Photos from Lightroom 00:09:00 5.2 Adding a Watermark Lightroom 00:04:00 5.2 Whitening Teeth 00:03:00 5.3 Smoothing Skin 00:02:00 5.4 Removing Wrinkles 00:05:00 5.5 Enhancing Lips & Changing Lipstick Color 00:03:00 5.6 Enhancing Cheeks _ Face Contouring 00:08:00 5.7 Full Portrait Edit 00:07:00 Module: 06 6.1 Moonscape 00:11:00 6.1 Portrait of a Woman 00:20:00 6.2 Landscape Editing 00:07:00 6.2 Night Edit 00:15:00 6.3 Long Exposure 00:14:00 6.3 Ocean Flash Portrait 00:09:00 6.4 Group Photo Edit 00:16:00 6.4 Product Photo 00:12:00 6.5 Nature 00:09:00 6.5 Portrait With No Flash 00:05:00 6.6 Action 00:08:00 6.6 Lightroom To Match Color For Corporate Branding Images 00:06:00 6.7 Landscape 00:12:00 6.8 Travel 00:13:00 6.9 Couples Portrait 00:18:00 6.10 Architecture Photo 00:18:00 6.11 Aerial Photo 00:09:00 6.12 Street Photo 00:14:00 6.13 Macro Photo 00:10:00 6.14 Pet Photo 00:10:00 6.15 Maternity Couple Photo 00:12:00 6.16 Interior Nursery 00:13:00 6.17 Portrait of a Man 00:19:00 6.18 Sports Photo 00:10:00 Module: 07 7.1 Intro To Lightroom Mobile 00:03:00 7.1 The Map Module 00:04:00 7.2 Syncing Lightroom Mobile 00:08:00 7.2 The Book Module 00:10:00 7.3 Edit Lightroom Mobile 00:09:00 7.3 The Slideshow Module 00:10:00 7.4 Lightroom Mobile Organizing and Sharing 00:05:00 7.4 The Print Module 00:08:00 7.5 The Web Module 00:06:00 Module: 08 8.1 Conclusion and Thank You 00:02:00 8.1 Using Lightroom Presets 00:04:00 8.2 Installing Lightroom Presets 00:03:00 Module: 09 9.1 Calibrate Your Monitor 00:03:00 9.2 Color Checker Passport 00:10:00 9.3 Tablets 00:08:00 9.4 Catalogues 00:11:00 9.5 Brighten and Whiten Teeth and Eyes 00:04:00 9.6 Remove Wrinkles in Lightroom 00:05:00 9.7 Create a Panorama in Lightroom 00:03:00 9.8 Remove Red-Eye 00:01:00 9.9 Soften Skin in Lightroom 00:03:00 9.10 Reduce Noise in Your Photos 00:05:00 Module: 10 10.1 Google NIK 00:17:00 Module: 11 11.1 full lightroom session workflow 00:07:00 Module: 12 12.1 Conclusion 00:01:00 Resources Resources - Complete Guide to Adobe Lightroom Classic CC & CC - Photo Editing Masterclass 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Duration 3 Days 18 CPD hours This course is intended for This course is intended for system and network administrators responsible for installation, setup, configuration, and administration of the BIG-IP LTM system. This course gives network professionals a functional understanding of BIG-IP Local Traffic Manager, introducing students to both commonly used and advanced BIG-IP LTM features and functionality. Incorporating lecture, extensive hands-on labs, and classroom discussion, the course helps students build the well-rounded skill set needed to manage BIG-IP LTM systems as part of a flexible and high performance application delivery network. Module 1: Setting Up the BIG-IP System Introducing the BIG-IP System Initially Setting Up the BIG-IP System Archiving the BIG-IP Configuration Leveraging F5 Support Resources and Tools Module 2: Reviewing Local Traffic Configuration Reviewing Nodes, Pools, and Virtual Servers Reviewing Address Translation Reviewing Routing Assumptions Reviewing Application Health Monitoring Reviewing Traffic Behavior Modification with Profiles Reviewing the TMOS Shell (TMSH) Reviewing Managing BIG-IP Configuration Data Module 3: Load Balancing Traffic with LTM Exploring Load Balancing Options Using Priority Group Activation and Fallback Host Comparing Member and Node Load Balancing Module 4: Modifying Traffic Behavior with Persistence Reviewing Persistence Introducing SSL Persistence Introducing SIP Persistence Introducing Universal Persistence Introducing Destination Address Affinity Persistence Using Match Across Options for Persistence Module 5: Monitoring Application Health Differentiating Monitor Types Customizing the HTTP Monitor Monitoring an Alias Address and Port Monitoring a Path vs. Monitoring a Device Managing Multiple Monitors Using Application Check Monitors Using Manual Resume and Advanced Monitor Timer Settings Module 6: Processing Traffic with Virtual Servers Understanding the Need for Other Virtual Server Types Forwarding Traffic with a Virtual Server Understanding Virtual Server Order of Precedence Path Load Balancing Module 7: Processing Traffic with SNATs Overview of SNATs Using SNAT Pools SNATs as Listeners SNAT Specificity VIP Bounceback Additional SNAT Options Network Packet Processing Module 8: Modifying Traffic Behavior with Profiles Profiles Overview TCP Express Optimization TCP Profiles Overview HTTP Profile Options OneConnect Offloading HTTP Compression to BIG-IP HTTP Caching Stream Profiles F5 Acceleration Technologies Module 9: Selected Topics VLAN, VLAN Tagging, and Trunking Restricting Network Access SNMP Features Segmenting Network Traffic with Route Domains Module 10: Deploying Application Services with iApps Simplifying Application Deployment with iApps Using iApps Templates Deploying an Application Service Leveraging the iApps Ecosystem on DevCentral Module 11: Customizing Application Delivery with iRules and Local Traffic Policies Getting Started with iRules Configuring and Managing Policy Rules Module 12: Securing Application Delivery with LTM Understanding Today?s Threat Landscape Integrating LTM Into Your Security Strategy Defending Your Environment Against SYN Flood Attacks Defending Your Environment Against Other Volumetric Attacks Addressing Application Vulnerabilities with iRules and Local Traffic Policies Detecting and Mitigating Other Common HTTP Threats Module 13: Final Lab Project About the Final Lab Project
A knowledge of Windows PowerShell is a must for IT professionals and this course is a one-stop-shop for gaining this necessary and in-demand skill. This course is designed to take system administrators to an advanced level in PowerShell scripting. You will find ways to automate your daily work using the advantages of PowerShell scripting.