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7374 Admin courses in Cardiff delivered Online

Microsoft Office 365 Administration - Complete Video Course

4.3(43)

By John Academy

Description: This Microsoft Office 365 Administration - Complete Video Course will give you a tour and understanding of the administrative capabilities Office 365. Here, you will learn to setting up a trial of Office 365, navigating the Admin Center, adding and managing users, working with groups and collaboration groups, using group administration, and various other topics related to Office 365 administration. Additionally, understanding Azure rights management, deployment of Office 365 Pro Plus, monitoring of Office 365, creating custom domains, Hybrid Active Directory, Exchange administration, managing SharePoint Online, configuring Skype for Business and performing connectivity tests will be covered. This supremely organized reference packs hundreds of timesaving solutions, troubleshooting tips, and workaround. Discover how the experts tackle deployment, configuration, and challenge yourself to new level of mastery. So, if you are thinking to improve your skills and knowledge, you should join this course now. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 365 Administration - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 365 Administration - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Your Domain Ready Getting Your Domain Ready FREE 00:24:00 Getting Domain Ready 00:09:00 Licenses and Subsc 00:10:00 Bing places for Busines 00:05:00 Service Setting 00:05:00 Reports 00:04:00 Checking Health 00:02:00 Checking and Log 00:04:00 Managing Users Managing Users Office 365 Administration 00:09:00 Creating users in office 365 00:08:00 Creating Distribution Groups 00:11:00 Importing 365 Users 00:09:00 Resetting User Passwords 00:02:00 user preperties 00:05:00 Insalling MS office 00:05:00 Maintaining Office 365 Users Maintaining Office 365 Users- Office 365 Administration 00:13:00 Creating user Resourse Mailboxes 00:07:00 Creating Shared User Mailboxes 00:01:00 Exchange Recipients 00:08:00 Checking Service Settings 00:02:00 Managing Skype for Business Users 00:03:00 Mock Exam Mock Exam- Microsoft Office 365 Administration - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 365 Administration - Complete Video Course 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Microsoft Office 365 Administration - Complete Video Course
Delivered Online On Demand3 hours 6 minutes
£21

Customer Service Management

4.9(27)

By Apex Learning

Overview Acquire great customer problems solving skills to develop long term relationships with your customers by enrolling in our Customer Service Management course. This course is a step-by-step training process to educate you in all the essential knowledge and skills to deliver contextual-based support to your customers and maintain high ethical business standards. The training has a huge impact on higher customer retention, acquisition of new customers, increased productivity and more. After your successful completion, you will be more than capable of identifying customer service elements and knowing the effects of poor service on a business; you will also be able to come up with some great techniques to deal with difficult customers. Enrol today to handle customer feedback and complaints efficiently. Key Features of the Course: FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Management. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on WIFI, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:51:00 hours total •Module One - Customer Service : Who We Are and What We Do •Module Two - Customer Service : Establishing Your Attitude •Module Three - Customer Service : Identifying and Addressing Customer Needs •Module Four - Customer Service : Generating Return Business •Module Five: In-Person Customer Service •Module Six - Customer Service : Giving Customer Service over the Phone •Module Seven - Customer Service : Providing Electronic Customer Service •Module Eight - Customer Service : Recovering Difficult Customers •Module Nine - Customer Service : Understanding When to Escalate

Customer Service Management
Delivered Online On Demand1 hour 51 minutes
£12

Medical Receptionist: Responsibilities and Skills

4.9(27)

By Apex Learning

Overview This comprehensive course on Medical Receptionist: Responsibilities and Skills will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Medical Receptionist: Responsibilities and Skills comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? •There is no experience or previous qualifications required for enrolment on this Medical Receptionist: Responsibilities and Skills. It is available to all students, of all academic backgrounds. Requirements Our Medical Receptionist: Responsibilities and Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 15 lectures • 04:55:00 total length •Module 01: Introduction to Medical and Clinical Administration: 00:15:00 •Module 02: Introduction to Healthcare and Receptionists: 00:31:00 •Module 03: Organise Schedules: 00:21:00 •Module 04: Maintaining Medical Records: 00:19:00 •Module 05: Effective Filing Systems in Medical Offices: 00:16:00 •Module 06: Confidentiality in a Medical Environment: 00:14:00 •Module 07: Medical Jargon and Terminology: 00:25:00 •Module 08: Controlling Stocks and Supplies: 00:09:00 •Module 09: Medical (Clinical) Coding and Billing: 00:18:00 •Module 10: Information Technology in Health Care: 00:13:00 •Module 11: Legal aspects and Ethics: 00:19:00 •Module 12: Maintaining Workplace Safety: 00:20:00 •Module 13: Time Management: 00:35:00 •Mock Exam - Medical Receptionist: Responsibilities and Skills: 00:20:00 •Final Exam - Medical Receptionist: Responsibilities and Skills: 00:20:00

Medical Receptionist: Responsibilities and Skills
Delivered Online On Demand4 hours 55 minutes
£12

HR Practice Essentials Level 4

4.9(27)

By Apex Learning

Overview For the definitive and certified training in Human Resources, take this training and drive your company to its full potential. This comprehensive course offers an in-depth overview of all the factors and practices that control and influence HR in an organisation. The HR Practice Essentials Level 4 course delivers a masterclass in HR principles and will swiftly enable you to become a skilled practitioner in the area. You will be taught how to capture and analyse essential performance statistics. Additionally, you will learn how to support change, recruit staff, reward employees, manage business relations, organise training, and all the other duties that an HR manager will uphold. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this HR Practice Essentials Level 4. It is available to all students, of all academic backgrounds. Requirements Our HR Practice Essentials Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 14 sections • 14 lectures • 04:21:00 total length •Module 01: Introduction to Human Resource: 00:17:00 •Module 2: Employee Recruitment and Selection Procedure: 00:32:00 •Module 3: Skills of an Effective Administrator: 00:17:00 •Module 4: Employee Training and Development Process: 00:22:00 •Module 5: Performance Appraisal Management: 00:19:00 •Module 6: Employee Relations: 00:14:00 •Module 7: Motivation and Counselling: 00:19:00 •Module 8: Ensuring Health and safety at the Workplace: 00:17:00 •Module 9: Employee Termination: 00:15:00 •Module 10: Business Etiquette: 00:21:00 •Module 11: Employer Record and Statistics: 00:11:00 •Module 12: Business Telephone Skills: 00:21:00 •Module 13: Representing Your Boss and Company: 00:36:00 •Assignment - HR Practice Essentials Level 4: 00:00:00

HR Practice Essentials Level 4
Delivered Online On Demand4 hours 21 minutes
£12

Microsoft Office Skills (Microsoft Excel, Word, PowerPoint), Administration & IT Training

4.9(27)

By Apex Learning

Microsoft Office

Microsoft Office Skills (Microsoft Excel, Word, PowerPoint), Administration & IT Training
Delivered Online On Demand43 minutes
£49

Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Career Bundle: Course 01: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 02: Win Customers Efficiently: Customer Service Diploma Course 03: Customer Relationship Management Course 04: Know Your Customer (KYC) Course 05: Diploma In Office Admin And Reception - Level 3 Course 06: Concierge Course 07: Hotel Management with Hotel Receptionist and Hospitality Management Course 08: Hotel & Hospitality Management Course 09: Hotel Management & Administrative Skills Course 10: Customer Service Diploma - CPD Accredited Course 11: Level 3 Diploma in Customer Service Course 12: Customer Service & Environment Course 13: Customer Services Coordinator Course 14: Customer Service Fraud Officer Course 15: Service Helpdesk & Technical Support Course 16: Professional Waiter Diploma Course 17: Hospitality & Catering - Food Safety Course 18: Restaurant Management Course 19: Finance and Cash Management for Hospitality Course 20: Event Planner Course Course 21: Receptionist Skills Course 22: Conflict Resolution Course 23: Business Etiquette and Professional Behavior Course 24: Developing Interpersonal Skills Course Course 25: Decision Making and Critical Thinking Training Course 26: Call Centre Training Course 27: Effective Communication Skills Course 28: Time Management Course 29: Marketing Strategies for Business Course 30: Corporate Risk And Crisis Management With Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality today and take the first step towards achieving your goals and dreams. Why buy this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality? Free CPD Accredited Certificate upon completion of Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Get a free student ID card with Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Lifetime access to the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course materials Get instant access to this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course Learn Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality from anywhere in the world 24/7 tutor support with the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course. Start your learning journey straightaway with our Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Training! Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course. After passing the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course is ideal for: Students seeking mastery in Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Professionals seeking to enhance Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality skills Individuals looking for a Level 2 Certificate in Understanding Excellence in Customer Service for a Hospitality-related career. Anyone passionate about Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Requirements This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality doesn't require prior experience and is suitable for diverse learners. Career path This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality
Delivered Online On Demand6 days
£149

Diploma in Administrative Management

5.0(1)

By Course Gate

Diploma in Administrative Management equips you with the essential skills and knowledge to excel in today's dynamic office environment. This course goes beyond the basics, transforming you into a highly organized and efficient administrative professional.

Diploma in Administrative Management
Delivered Online On Demand7 hours 31 minutes
£11.99

Principles of Team Leading Level 2

4.9(27)

By Apex Learning

Overview Understand the skills that make a good leader great and manage your team to its full potential in your organisation. This course has been crafted to explain and present the core principles that should be adopted by a team leader, to inspire and motivate their workforce. The Principles of Team Leading Level 2 course has been written with the help of industry professionals and provides genuinely useful methods for showing excellent leadership qualities. You will learn how to manage conflict, understand infrastructure, improve communication, appraise performances, and inspire loyalty. The learning modules will also coach you in health and safety protocols and the need for ethical responsibility. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Principles of Team Leading Level 2. It is available to all students, of all academic backgrounds. Requirements Our Principles of Team Leading Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 18 lectures • 06:45:00 total length •Introduction To Team Building: 00:30:00 •Effective Use Of Online Tools: 00:15:00 •Celebrate Your Commitment In Style: 00:30:00 •Empower Your Team To Innovate and Execute: 00:30:00 •Always Motivate Your Team: 00:30:00 •Keeping Up To Date On Your Own Training: 00:15:00 •Always Support And Train Your Team: 00:30:00 •Benefits Of Building A Good Team: 00:15:00 •Wrapping Up: 00:15:00 •Defining Teams: 00:15:00 •Establishing Team Norms: 00:15:00 •Working as a Team: 00:15:00 •Your Team Player Type: 01:00:00 •Building Team Trust: 00:15:00 •The Stages of Team Development: 00:30:00 •Communication: 00:30:00 •Becoming a Good Team Player: 00:15:00 •Assignment - Principles of Team Leading Level 2: 00:00:00

Principles of Team Leading Level 2
Delivered Online On Demand6 hours 45 minutes
£12

Medical Laboratory Assistant Training Level 3

4.9(27)

By Apex Learning

Overview Have you the drive, persistence, and ambition to work in a medical laboratory? If so, enrol here to gain the skills you'll need. This course provides training for all the abilities and skills needed to work as a fully functioning Laboratory Assistant and start a dynamic career path. The Medical Laboratory Assistant Training Level 3 course delivers the full training path needed to embark on a fulfilling role in medical research. You will be expertly trained to use all types of medical equipment, understand the circulatory and other essential systems in the human body, perform analysis on blood and other samples, and push towards ground-breaking conclusions. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Medical Laboratory Assistant Training Level 3. It is available to all students, of all academic backgrounds. Requirements Our Medical Laboratory Assistant Training Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 14 lectures • 05:09:00 total length •Module 01 : Introduction to Microbiology: 00:28:00 •Module 02 : Cell Structure and Organisation: 00:31:00 •Module 03 : Microbial Diversity Prokaryote Diversity: 00:25:00 •Module 04 : Microbial Diversity Eukaryote Diversity: 00:32:00 •Module 05 : Viruses, Viroids, and Prions: 00:22:00 •Module 06 : Interactions between Microbes and Humans: 00:28:00 •Module 07 : Human Microbial Diseases: 00:30:00 •Module 08 : Microorganisms in the Environment: 00:19:00 •Module 09: Laboratory Equipments (Part-01): 00:26:00 •Module 10: Laboratory Equipments (Part-02): 00:15:00 •Module 11: Solutions Used in Clinical/Medical Laboratory: 00:17:00 •Module 12: Sterilisation, Disinfection and Decontamination: 00:18:00 •Module 13: Laboratory Accidents and Safety: 00:18:00 •Assignment - Medical Laboratory Assistant Training Level 3: 00:00:00

Medical Laboratory Assistant Training Level 3
Delivered Online On Demand5 hours 9 minutes
£12

Construction Management and Procurement

4.9(27)

By Apex Learning

Overview Learn how to apply the elementary principles of quality management and instil a culture of quality in your construction projects by enrolling in our Construction Management and Procurement course. This information-packed course educates you on quality management fundamentals for construction projects, equipping you with the skills to develop an efficient project quality management plan. A project must meet the expected quality of client satisfaction. This course includes all the knowledge and skills you need to investigate quality management methods and establish a framework with detailed procedures and practices to ensure that the completed product meets the quality requirements. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Construction Management and Procurement. It is available to all students, of all academic backgrounds. Requirements Our Construction Management and Procurement is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 18 lectures • 06:43:00 total length •Module 01: Introduction to Construction Management: 00:19:00 •Module 02: Project Life Cycle and Success: 00:28:00 •Module 03: Cost Management: 00:22:00 •Module 04: Preliminary Site Investigation and Site Organisation: 00:24:00 •Module 05: Site Management: 00:19:00 •Module 06: Planning and Management of Equipment: 00:32:00 •Module 07: Construction Materials Management: 00:22:00 •Module 08: Vendor Analysis in Construction Management: 00:24:00 •Module 09: Construction Procurement: 00:18:00 •Module 10: Stock Control: 00:22:00 •Module 11: Supply Chain Management: 00:21:00 •Module 12: The Main Participators: 00:21:00 •Module 13: Quality Assurance and Customer Care: 00:21:00 •Module 14: Legal Aspects of Contracting: 00:19:00 •Module 15: Human Resources Management: 00:22:00 •Module 16: Risk and Value Management: 00:21:00 •Module 17: Communications, Information and Documentation of Construction: 00:24:00 •Module 18: Health and Safety in Construction Management: 00:24:00

Construction Management and Procurement
Delivered Online On Demand6 hours 43 minutes
£12