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19503 Addition courses delivered Online

Body Language Skills Advanced Training Diploma

3.0(2)

By Alpha Academy

Body language is a nonverbal language that is expressed through gestures, expressions, and movements. It is important to learn about body language if you want to communicate effectively since it completes the message delivered by the communicator. There are things you cannot express verbally but can be expressed through different movements which you can learn from this Body Language Skills Advanced Training Diploma. This course is for professionals who want to interpret body language expressed by clients and potential clients to understand their needs. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Body Language Skills Advanced Training Diploma has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Body Language Skills Advanced Training Diploma is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £35,000. The sky really is the limit. Course Curriculum Introduction to Body Language What Is Body Language 00:15:00 How to Read Body Language 00:30:00 How to Read People's Minds 00:30:00 How To Understand Eyes Contact 00:15:00 The Role of Head and Face in Body Language 00:30:00 The Role of Neck, Chest and Back in Body Language 00:15:00 The Role of Hands and Arms in Body Language 00:30:00 The Role of Legs in Body Language 00:15:00 The Role of the Lips in Body Language 00:15:00 Tips to Improve Body Language 00:15:00 Wrapping Up 00:15:00 Body Language Secrets Introduction 00:15:00 Aggressive Body Language 00:15:00 Attentive Body Language 00:15:00 Closed Body Language 00:30:00 Deceptive Body Language 00:30:00 Defensive Body Language 00:15:00 Dominant Body Language 00:15:00 Emotional Body Language 00:30:00 Evaluating Body Language 00:15:00 Greeting Body Language 00:30:00 Open Body Language 00:15:00 Relaxed Body Language 00:15:00 Power Body Language 00:15:00 Ready Body Language 00:15:00 Romantic Body Language 00:15:00 Submissive Body Language 00:15:00 Conclusion 00:15:00 Mastering Your Body Language Introduction To Body Language 00:15:00 Understand The Positive And Negative Positions 00:15:00 Observe How People React To Certain Body Language 00:15:00 Set A Goal For The Image You Wish To Project 00:15:00 Practice Scenarios In The Mirror 00:15:00 Train Your Body To React Positively 00:30:00 Learn How To Take Down Someone's Wall with Positive Body Positions 00:30:00 Understand The Importance Of Symmetry 00:15:00 Understand The Importance Of Matching The Other Person 00:15:00 What You Can Get Into With The Incorrect Body Language 00:15:00 Communicating Effectively Module One - Getting Started 00:30:00 Module Two - Communicating with Body Language 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 02:00:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:30:00 Effective Communication: Body Language- Activities 00:00:00 Mock Exam Mock Exam - Body Language Skills Advanced Training Diploma 00:30:00 Final Exam Final Exam - Body Language Skills Advanced Training Diploma 00:30:00

Body Language Skills Advanced Training Diploma
Delivered Online On Demand
£10.99

Level 3 Diploma in Garden Design and Maintenance

3.0(2)

By Alpha Academy

Designing a garden requires a professional garden designer who can provide good design and know how to maintain these aesthetics. This course can assure that you will be skilled in knowing gardening design methods after taking it. If you want to become a professional garden designer or landscape artist then this Level 3 Diploma in Garden Design and Maintenance is perfect for you. You will learn to improve your skills in design and organizing the landscape of your client's garden to reach their high expectations. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Level 3 Diploma in Garden Design and Maintenance has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Level 3 Diploma in Garden Design and Maintenance is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £20,000. The sky really is the limit. Course Curriculum Module 1: Gardening Basics Organic Gardening Basics 00:30:00 Having a Plan 00:30:00 Having the Right Tools 01:00:00 Making your Own Mulch 01:00:00 Natural Pest Control 00:30:00 Organic Fertilizer 01:00:00 Planting 01:00:00 Harvesting 01:00:00 What To Avoid 00:30:00 Benefits of Organic Gardening 01:00:00 Module 2: Organic Gardening Why Garden Organically? 01:00:00 Planning Your Organic Vegetable Garden 00:30:00 Growing Your Organic Vegetable Garden 00:30:00 Why Grow an Organic Herb Garden? 00:30:00 Growing an Organic Herb Garden 00:30:00 You Have Organically Grown Herbs, Now What? 01:00:00 Organic Garden Fertilizers 00:30:00 Organic Gardening Compost 00:30:00 Why Use Organic Pest Control? 01:00:00 How to Control Garden Pests Organically 00:30:00 How to Bring Your Organic Plants Indoors; for Easy Year Round Growth 00:30:00 Organic Container Gardening 01:00:00 Organic Hydroponic Gardening 00:30:00 Module 3: Attracting Butterflies WHY SHOULD YOU ATTRACT BUTTERFLIES? 01:00:00 A BUTTERFLY'S LIFE 01:00:00 PLANNING YOUR BUTTERFLY GARDEN 01:00:00 PLANTS TO ATTRACT BUTTERFLIES 01:00:00 Module 4: Garden Maintenance How to Take Care of your Garden 00:15:00 Beginning Garden Care for the New Homeowner 00:30:00 At Home Remedies for Garden Care 00:30:00 Common Garden Problems And Easy Garden Care Solutions 00:15:00 Dogs Beware: Garden Care for the Dog Friendly Home 00:30:00 Garden Care for all Flower and Vegetable Life 00:30:00 Garden Care for the New Neighbor 00:15:00 Garden Care in All Seasons 00:30:00 What to Look for in Plant Selection 00:15:00 Herb Garden Care: Types, Tricks and Tips for Success 00:30:00 How Not to Care for your Garden: Common Garden Care Mistakes to Avoid 00:15:00 How to Choose and Maintain Annuals 00:30:00 How to Make your Seedlings Grow 00:30:00 How to Make Garden Care a Fun Filled Family Activity 00:15:00 Winter Garden Care 00:30:00 Garden Care for All Corners of Your Yard 00:15:00 Must Have Garden Tools for the Proper Garden Care Year Round 01:00:00 Preparing for a Garden 00:30:00 Proper Care to Garden 00:15:00 So, You Want to Start a Garden? Garden Care 00:30:00 The Best Conditions and Home Remedy Secrets to Rose Garden Care 00:30:00 The Different Kinds of Plant Gardens and How to Care for Each Type 00:15:00 What Type of Garden are you Destined to Have? 00:30:00 Top Nine Garden Care Tips from the Experts 00:15:00 Mock Exam Mock Exam - Level 3 Diploma in Garden Design and Maintenance 00:30:00 Final Exam Final Exam - Level 3 Diploma in Garden Design and Maintenance 00:30:00

Level 3 Diploma in Garden Design and Maintenance
Delivered Online On Demand
£10.99

Professional Diploma in Makeup and Nail Technician

3.0(2)

By Alpha Academy

Beauty therapy has been proven to improve a person's mood since it can help them relax and feel more confident. Learning to provide makeup and nail services such as manicure, pedicure, threading, and even eyelash extension services need proper training. Anyone who is interested to become a nail technician, makeup artist, or beauty experience will learn a lot through this Professional Diploma in Makeup and Nail Technician. You will be equipped with various skills useful for the profession you want to pursue after taking this course. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Professional Diploma in Makeup and Nail Technician has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Professional Diploma in Makeup and Nail Technician is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £20,000. The sky really is the limit. Course Curriculum Cosmetics and Makeup What is a Cosmetic? 00:15:00 Cosmetics - From Tradition to Modernity 00:15:00 Equipment - Makeup Kits 00:15:00 Skin 00:30:00 Face 00:30:00 Lips 00:30:00 Eyes 00:30:00 Ten-Step Guide to Perfect Makeup 00:30:00 Special Makeup Applications 00:30:00 Essential Equipment for the Professional 00:15:00 Advanced Makeup Applications 00:15:00 Acne Treatment Acne Treatment 01:00:00 Myths About Acne 01:00:00 The Acne Diet 01:00:00 Vitamins and Natural Ingested Acne Cures 01:00:00 Aromatherapy For Acne Treatment 01:00:00 Acne Treatments In Your Refrigerator 01:00:00 Acne Cures In Your Medicine Cabinet 01:00:00 Store Bought Topical Solutions 01:00:00 Acne Skin Care Regimen 01:00:00 Make up with Acne 01:00:00 Tetracycline 00:30:00 Light Therapy 01:00:00 Dermabrasion and Laser Therapy 00:30:00 Things Not To Do About Acne 00:30:00 Things To Do About Acne 01:00:00 Nail Designing & Manicure Introduction to Nail Technology 00:30:00 The Nail Salon Basics 00:30:00 The Anatomy of the Skin 00:15:00 The Anatomy of the Nail 00:15:00 Nail Diseases & Disorders 00:15:00 The Manicuring Process 00:30:00 Manicure Tools and Equipment 01:00:00 How to Do Nail Art 01:00:00 Create a Marble Nail Effect Using Water 00:30:00 Galaxy Nail Art 00:15:00 Ombre Nails 00:30:00 The Process of Performing a Pedicure 00:30:00 Scrub Pedicure 00:15:00 Hydration Pedicure 00:15:00 Aromatherapy Pedicure 00:30:00 Gel Manicures and Pedicures 01:00:00 Acrylic Nail/Tip Application Process 00:30:00 Acrylic Powders 00:15:00 Professional Nail Tips 00:15:00 Nail Care Products 00:30:00 Trouble shooting acrylic nails 00:15:00 Your Skills 00:30:00 Client Consultation and Aftercare 00:15:00 Infection Control and Hygiene 00:15:00 Health, Hygiene & Safety 01:00:00 Salon Safety 00:15:00 How to Create a Successful Nail Technician Business 01:00:00 Business Plan 00:30:00 Clients 01:00:00 Marketing 01:00:00 How to Start a Nail Salon Business 00:30:00 Nail Salon Professionalism 00:30:00 Ways to Increase Your Profit 00:30:00 Mock Exam Mock Exam - Professional Diploma in Makeup and Nail Technician 00:30:00 Final Exam Final Exam- Professional Diploma in Makeup and Nail Technician 00:30:00

Professional Diploma in Makeup and Nail Technician
Delivered Online On Demand
£10.99

Complete Guide to Travel & Tourism

3.0(2)

By Alpha Academy

The tourism industry offer a lot of opportunities to travel agencies since traveler and tourists are increasing. With so many places and countries tourists can choose from, travel agencies are very helpful to assist them in choosing the right destination. To become part of the tourism industry one must learn how to promote travel packages and services which this Complete Guide to Travel & Tourism can thoroughly explain. You have to be talented, resourceful and dedicated to succeed in this industry so learning the right skills will make you even better. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Complete Guide to Travel & Tourism has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Complete Guide to Travel & Tourism is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £30,000. The sky really is the limit. Course Curriculum Complete Guide to Travel & Tourism - Updated Version Introduction to Travel and Tourism 00:12:00 Tourism Products and Services 00:14:00 Tour Operating and Travel Retailing 00:14:00 Marketing in Travel and Tourism 00:11:00 Developing Communication Skills 00:13:00 Customer Service and Satisfaction 00:09:00 Crisis and Visitor Attraction Management 00:18:00 Transport Management Procedure 00:14:00 Tourism in the New Normal World/ Post COVID Travel Destinations 00:20:00 Sustainable Tourism 00:09:00 Public Awareness Campaigns 00:11:00 Brexit and its Impact on Tourism Industry 00:26:00 Travel and Tourism Issues to Contend with 00:18:00 Human Resource Management in Travel Industry 00:15:00 Complete Guide to Travel & Tourism - Old Version Module 1 Africa Safari Travel Temptations 00:30:00 Australia Travel Temptations 00:30:00 Booking Travel Temptations 00:15:00 Costa Rica Travel Temptations 00:30:00 Disneyland Travel Temptations 00:30:00 Disney World Travel Temptations 00:30:00 Egypt Travel Temptations 00:30:00 Exotic Travel Temptations 00:30:00 Travel Temptations 00:15:00 Hilo Travel Temptations 00:15:00 Module 2 Hot Spots in Travel Temptations 00:15:00 How Online Travel Temptations Work 00:15:00 Indiana Travel Temptations 01:00:00 Key West Travel Temptations 00:15:00 Mexico Travel Temptations 00:30:00 Michigan Travel Temptations 01:00:00 Ohio Travel Temptations 00:30:00 Panama Travel Temptations 00:30:00 RIU Paradise Island Travel Temptations 00:15:00 San Diego Travel Temptations 00:30:00 Module 3 Sandy Point Travel Temptations 00:15:00 Singapore Travel Temptations 00:30:00 Tennessee Travel Temptations 01:00:00 Travel Agents and Travel Temptations 00:15:00 Travel Destination to Alaska 01:00:00 Travel Destination to New Mexico 00:30:00 Travel Temptations in Amsterdam 00:30:00 Travel Temptations in Iowa 00:30:00 Travel temptations on a Nile River Cruise Liner 00:15:00 Travel temptations through Nevada 00:30:00 Module 4 Travel Temptations in Antigua 00:30:00 Travel Temptations in California 00:30:00 Travel Temptations in Canada 00:30:00 Travel Temptations in Chicago 00:30:00 Travel temptations in Colorado 00:30:00 Travel temptations in Hawaii 00:30:00 Travel temptations in Kentucky 00:30:00 Travel temptations in Montana 00:30:00 Travel temptations in New York 00:30:00 Travel Temptations in North Carolina 00:30:00 Module 5 Travel Temptations in South Carolina 00:30:00 Travel Temptations in Oregon 00:30:00 Travel Temptations in Rome 00:30:00 Travel Temptations in South Dakota 00:30:00 Travel Temptations in the Bahamas 01:00:00 Travel Temptations in the Caribbean 00:30:00 Travel Temptations in the UK 00:30:00 Travel Temptations in Washington DC 00:30:00 Wisconsin Travel Temptations 00:30:00 Conclusion to Diploma in Travel & Tourism 00:15:00 Mock Exam Mock Exam - Complete Guide to Travel & Tourism 00:20:00 Final Exam Final Exam - Complete Guide to Travel & Tourism 00:20:00

Complete Guide to Travel & Tourism
Delivered Online On Demand
£10.99

Professional Diploma in Business Administration and Branding

3.0(2)

By Alpha Academy

Branding is an important aspect of marketing to promote your product or services. It is best for you to be exposed to strategies, methods, and solutions on the marketing performance your business is currently having. This Professional Diploma in Business Administration and Branding can help you in learning marketing applications how to identify problems and create solutions for your marketing needs. You will learn new strategies and techniques appropriate for your brand to promote your products and services to your target market. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Professional Diploma in Business Administration and Branding has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Professional Diploma in Business Administration and Branding is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £17,100. The sky really is the limit. Course Curriculum Business Administration What is Business Administration? 00:30:00 Business and Organisations 00:15:00 Management of Business 00:40:00 Business Organization Perspectives 00:30:00 Decision Making 00:30:00 Approaches to Leadership 00:30:00 Business Communication Communication Basics 00:30:00 Know Thyself and The Message 00:30:00 Learn To Use Terms of Business Communication That Invoke Emotions 00:30:00 Pay Attention To Body Language 00:30:00 Learn To Use Terms That Spark Interest 00:30:00 The Benefits Of Presenting Your Message In 1 Minute 00:30:00 Branding Basics Introduction 00:15:00 The Purple Cow 00:30:00 Try to be an Exceptionist 00:30:00 Make Yourself Well Recognised Before Your Customers 00:15:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Brand Management Defining Branding 00:15:00 What Are You All About? 00:30:00 Creating a Mission 00:15:00 Creating a Vision of the Future 00:15:00 Positioning Your Brand 00:15:00 Developing Your Style 00:15:00 Developing a Brand Name and Slogan 00:15:00 Creating a Visual Identity 00:30:00 Living Your Brand 00:15:00 Connecting with Customers 00:15:00 Launching Your Brand 00:15:00 Taking Your Brand's Pulse 00:15:00 Performing a SWOT Analysis 00:15:00 Measuring Brand Health with a Balanced Scorecard 00:15:00 Middleton's Brand Matrix 00:15:00 Interpreting Evaluation Results 00:15:00 Keeping the Brand Alive 00:15:00 Going Beyond the Brand 00:15:00 Business Branding What Is Branding 00:30:00 Research Your Topic Thoroughly 00:30:00 Let People Know Who You Are: Distinguish Yourself 01:00:00 Represent Yourself 00:30:00 Networking With Social Media 01:00:00 Use Videos 00:30:00 Offer Training Courses 00:30:00 Provide Quality Material And Customer Service 00:30:00 Live And Breathe Your Brand 00:30:00 How Not Branding Can Spell Disaster 00:15:00 Personal Branding Module One - Getting Started 00:30:00 Module Two - Defining Yourself (I) 00:30:00 Module Three - Defining Yourself (II) 00:30:00 Module Four - Controlling and Developing Your Image 00:30:00 Module Five - Personal and Professional Influences 00:30:00 Module Six - Sharpening Your Brand 00:30:00 Module Seven - Appearance Matters 00:30:00 Module Eight - Social Media (I) 00:30:00 Module Nine - Social Media (II) 02:00:00 Module Ten - Brand Management During a Crisis 01:00:00 Module Eleven - Branding Personality Traits 00:30:00 Module Twelve - Wrapping Up 00:30:00 Recommended Reading Recommended Reading : Professional Diploma in Business Administration and Branding 00:00:00 Mock Exam Mock Exam - Professional Diploma in Business Administration and Branding 00:20:00 Final Exam Final Exam - Professional Diploma in Business Administration and Branding 00:20:00

Professional Diploma in Business Administration and Branding
Delivered Online On Demand
£10.99

Car Mechanic Training

By IOMH - Institute of Mental Health

Overview of Car Mechanic Training Join our Car Mechanic Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Car Mechanic Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Car Mechanic Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Car Mechanic Training Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Car Mechanic Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Car Mechanic Training course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Car Mechanic Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Car Mechanic Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Car Mechanic Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 1: Safety Rules & Introduction to Tools Module 01: Introduction to Safety and Maintenance 00:05:00 Module 2: General Maintenance for Car Mechanics Module 02: General Maintenance 00:10:00 Module 3: Dashboard Indicator Lights Module 03: Dashboard Indicator Lights 00:15:00 Module 04: Tyres Module 04: Tyres 00:05:00 Module 5: Internal Combustion Engines & Engine Oil Module 05: The Internal Combustion Engine 00:11:00 Module 6: The Cooling System Module 06: The Cooling System 00:05:00 Module 7: The Fuel System Module 07: The Fuel System 00:05:00 Module 8: The Electrical System Module 08: The Electrical System 00:05:00 Module 9: The Drive Train Module 09: The Drive Train 00:10:00 Module 10: Brakes Module 10: Brakes 00:10:00 Module 11: Buying a Car Module 11: Buying a Car 00:10:00 Additional Reading Materials: Car Repair Manuals for Car Mechanics Recommended Reading : Car Mechanic Training 00:00:00 Mock Exam Mock Exam - Car Mechanic Training 00:20:00 Final Exam Final Exam - Car Mechanic Training 00:20:00 Assignment Assignment - Car Mechanic Training 00:00:00

Car Mechanic Training
Delivered Online On Demand2 hours 11 minutes
£11.99

ADHD, SEN, Autism & Child Care

By NextGen Learning

Course Overview The “ADHD, SEN, Autism & Child Care” course bundle provides a comprehensive foundation in child psychology, special educational needs, and behavioural development, equipping learners with the theoretical knowledge needed to support children with diverse learning profiles. Through in-depth exploration of ADHD, autism, SEN coordination, and cognitive development, this course delivers a solid understanding of how to promote inclusive, supportive learning environments. Learners will gain insight into developmental psychology, behavioural management strategies, and therapeutic practices such as play therapy and CBT. Designed for those aspiring to work in educational or care-based settings, this course helps develop confidence in navigating neurodiversity and child-centred support frameworks. On successful completion, learners will be better positioned to contribute meaningfully in child care, education support, or mental health-focused roles. Course Description This course bundle covers a wide range of topics essential for understanding and supporting children with additional needs. Learners will begin with ADHD awareness and expand into SEN coordination, gaining a clear picture of how to support children with learning difficulties in educational environments. Autism training and SEN teaching assistant modules explore common challenges and support methods, while the Child Psychology and Child Development modules deepen the understanding of emotional, cognitive, and social growth. The course also includes specialised training in CBT and play therapy, providing psychological frameworks for child-focused support. Each module is designed to enhance your theoretical understanding, helping you recognise behavioural patterns, develop care strategies, and work within inclusive educational or care frameworks. This course is suitable for aspiring professionals and those already working in education, childcare, or youth support roles who want to expand their expertise in SEN and child psychology. Course Modules: Module 01: ADHD Awareness Module 02: SENCO - Special Educational Needs Coordination Course Module 03: Autism Training Module 04: SEN Teaching Assistant Module 05: Child Psychology Diploma Module 06: Child Development and Care Module 07: Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course Module 08: Play Therapy (See full curriculum) Who is this course for? Individuals seeking to understand and support children with additional needs. Professionals aiming to advance their skills in educational or childcare settings. Beginners with an interest in child psychology, SEN, or developmental support. Teaching assistants, youth workers, and child care practitioners seeking career development. Career Path SEN Teaching Assistant Child Care Worker Youth Support Worker Behavioural Support Specialist Child Psychology Assistant Autism or ADHD Support Advisor Early Years Practitioner Learning Support Mentor

ADHD, SEN, Autism & Child Care
Delivered OnlineFlexible Dates
£9.99

Level 3 Diploma in HR and Payroll Management

3.0(2)

By Alpha Academy

The human resources management is the department assigned to ensure the welfare of employees including their wages, compensation, and benefits. It is best to implement an efficient payroll management to make sure employees could receive their salary on time. Developing payroll management skills is possible after taking this Level 3 Diploma in HR and Payroll Management. It is designed to help HR managers and staff to learn the different payroll systems and choose the best system perfect for the needs of the department. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Level 3 Diploma in HR and Payroll Management has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Level 3 Diploma in HR and Payroll Management is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at any time. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £35,000. The sky really is the limit. Course Curriculum HR and Payroll Management - Updated Version Human Resource Management Introduction to Human Resources 00:16:00 Employee Recruitment and Selection Procedure 00:35:00 Employee Training and Development Process 00:19:00 Performance Appraisal Management 00:19:00 Employee Relations 00:15:00 Ensuring Health and Safety at the Workplace 00:16:00 Motivation and Counselling 00:19:00 Employee Termination 00:15:00 Employer Records and Statistics 00:11:00 Essential UK Employment Law 00:35:00 Payroll Management Module 1: Payroll Basics 00:10:00 Module 2: Company Settings 00:08:00 Module 3: Legislation Settings 00:07:00 Module 4: Pension Scheme Basics 00:06:00 Module 5: Pay Elements 00:14:00 Module 6: The Processing Date 00:07:00 Module 7: Adding Existing Employees 00:08:00 Module 8: Adding New Employees 00:12:00 Module 9: Payroll Processing Basics 00:11:00 Module 10: Entering Payments 00:12:00 Module 11: Pre-Update Reports 00:09:00 Module 12: Updating Records 00:09:00 Module 13: e-Submissions Basics 00:09:00 Module 14: Process Payroll (November) 00:11:00 Module 15: Employee Records and Reports 00:13:00 Module 16: Editing Employee Records 00:07:00 Module 17: Process Payroll (December) 00:12:00 Module 18: Resetting Payments 00:05:00 Module 19: Quick SSP 00:10:00 Module 20: An Employee Leaves 00:13:00 Module 21: Final Payroll Run 00:07:00 Module 22: Reports and Historical Data 00:08:00 Module 23: Year-End Procedures 00:09:00 HR and Payroll Management - Old Version HR & Leadership Leader and HR Management 00:30:00 Commitment and HR Management 01:00:00 Team Management 00:30:00 Build A Mastermind Group 02:00:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Human Resource Management Module One - Getting Started 00:30:00 Module Two - Human Resources Today 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 Managing Payroll What Is Payroll? 00:30:00 Principles Of Payroll Systems 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 00:30:00 When Workers Leave Employment 01:00:00 Hiring Employees 00:30:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 00:30:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Mock Exam Mock Exam - Level 3 Diploma in HR and Payroll Management 00:30:00 Final Exam Final Exam - Level 3 Diploma in HR and Payroll Management 00:30:00

Level 3 Diploma in HR and Payroll Management
Delivered Online On Demand
£10.99

Nutrition Certification Masterclass for the Correct Dieting & Meal Planning

3.0(2)

By Alpha Academy

The food you consume plays a crucial role in how you look and feel. In particular, nutrition has the most significant impact on your fitness and health improvement. This Nutrition Certification Masterclass for the Correct Dieting & Meal Planning course aims to teach everything you need to know to reach your dieting goals, build muscle, lose fat, and lead a healthy lifestyle. In this course, you will learn about proper superfoods nutrition, and explore all the steps included in setting up and following through with your diet. You will also explore different kinds of diet plans and nutritional supplements that work best. This course will be ideal for anyone interested in learning more about dieting and nutrition for better meal planning, and healthy cooking, which will help with weight loss, building muscle and boosting your general well-being. Learning Outcomes: Explore the universal principles of how to build muscle through understanding the power of nutrition. Learn everything about proper superfoods nutrition, meal planning, and healthy eating. Discover useful techniques to get the most out of your diet. Understand the fundamentals of healthy dieting, such as protein, carbs, calories, fat, vitamins & minerals. Discover various ways to establish a healthy lifestyle and eating habits as a way to improve your general health. Create a diet that is tailored to your needs and lifestyle. Learn what, when, and how much you should eat for optimal body composition. Build more muscle and lose fat faster by optimising your meal plan and following some useful tips and techniques. Understand what improves immunity and energy levels and how to measure your weekly muscle gains. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Nutrition Certification Masterclass for the Correct Dieting & Meal Planning has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Nutrition Certification Masterclass for the Correct Dieting & Meal Planning is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. You will have unlimited access to the course and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £25,600. The sky really is the limit. Course Curriculum Introduction Welcome To The Course & What You Will Learn FREE 00:04:00 Get to Know Your Instructor 00:03:00 Meal Planning Basics Meal Planning Explained 00:00:00 Calories Explained 1455 00:04:00 Micronutrients Introduction 00:01:00 Protein Explained 00:05:00 How much protein do you need to consume per day 00:04:00 Fats explained 00:03:00 How Much Fat Should You Eat Per Day 00:04:00 Carbohydrate Explained 00:08:00 Macronutrients Explained 00:00:00 The Different Types of carbs 00:05:00 How Much Carbs should you eat per day 00:03:00 Meal Timing Intro 2 copy 00:01:00 Protein Timing 00:14:00 Carbohydrate Timing 00:05:00 Fat Timing 00:10:00 Pre-Workout Meal 00:04:00 Post Workout Meal 00:07:00 What About the Anabolic Window 00:01:00 Food Composition Introduction 2 copy 00:11:00 Protein Composition 00:02:00 Carbohydrate Composition 00:03:00 Fat Composition 00:01:00 Supplements Top 3 Beginner Supplements 00:04:00 How to Use Protein Powder When, How Much & With What 00:11:00 How to Use Creatine When,How Much & With What 00:04:00 Other Supplements to consider 00:11:00 Setting Up Your Diet How To Determin Your Optimal Calorie Intake 2 00:08:00 How to Track Calories 00:13:00 Determining Protein Intake 00:06:00 Determining Carb Intake 00:02:00 Determining Fat Intake 00:01:00 What About the Ramaining Calories 00:02:00 Determining Meal Structure 00:03:00 Quality Protein Sources 00:01:00 Quality Carbs Sources 00:01:00 Quality Sources Of Fat 00:01:00 Adjusting Your Diet For Weigh Loss & Muscle Gains Adjusting You Diet For Weight Gain 00:04:00 Adjusting Your Diet For Weight Loss 00:05:00 Cheat Days and Cheat Meals 00:05:00 Post Workout Shake 00:02:00 Healthy Dieting Healthy Dieting Intro copy 00:01:00 Dieting myth #1 Carbs are bad for you 00:02:00 Dieting Myth #2 Fat is bad for you 00:02:00 Dieting Myth #3 Protein is bad for you 00:04:00 Dieting Myth #5 Avoid Salt At All Cost 00:01:00 Dieting Myth #6 Eat several small meals throughout the day to lose weight 00:01:00 Dieting Myth #7 Diet Foods Will Lead To Weight Loss 00:01:00 Red Meat Always Causes Cancer 00:03:00 Common Diets Intro Copy 00:01:00 Common Dieting Trends Explained Common Diets Intro Copy 00:01:00 Gluten Free Diet Explained 00:03:00 Paleo Diet Explained 00:04:00 Low Carb Diet Explained 00:03:00 Intermittend Fasting Explained 00:03:00 Vegan Diet Explained 00:05:00 Micronutrients Micronutrients Introduction 00:01:00 Vitamin A 00:02:00 Vitamin B 00:01:00 Vitamin C 00:01:00 Vitamin D 00:02:00 Vitmain E 00:01:00 Vitamin K 00:01:00 Calcium 00:02:00 Magnesium 00:01:00 Phosphorus 00:01:00 Potassium 00:01:00 Sodium 00:01:00 Copper 00:01:00 Iron 00:01:00 Zinc 00:02:00 Water 00:04:00 More Dieting Tips & Strategies Intro Specific dieting tips and strategies 00:01:00 5 Best Supplements to Boost Your Immune System 00:03:00 How to Read a Nutrition Label 00:03:00 How to Do You Own Research 00:04:00

Nutrition Certification Masterclass for the Correct Dieting & Meal Planning
Delivered Online On Demand
£10.99

Diploma in Office Admin and Legal Secretary Skills

1.0(1)

By Alpha Academy

This Diploma in Office Admin and Legal Secretary Skills course is especially suitable for Secretaries and Administrators enthusiastic to work within a legal environment. Throughout the course, you will be introduced to the techniques of becoming a good and efficient Legal Secretary. The course teaches you the fundamentals of the legal system including general duties of a legal secretary, managing meetings, keeping records with a different filing system, developing research skills, managing transcription for judges, etc. You will also learn tips for customer service and how to organize work using Microsoft Word. Finally, the course shows you how the legal system works the courts of the UK including Scotland and Northern Ireland. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Diploma in Office Admin and Legal Secretary Skills has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Diploma in Office Admin and Legal Secretary Skills is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at any time. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £22,100. The sky really is the limit. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Training for Administrator - Activities 00:00:00 Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:30:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Skills Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:15:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 **Customer Service Role and Telephone Etiquette** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 **Organizing Work Using MS Word** Getting Started with Microsoft Word Understanding the Word Interface 00:05:00 Using the Backstage View 00:07:00 Opening Documents 00:02:00 Navigating Documents 00:04:00 Viewing Documents 00:04:00 Creating Documents 00:03:00 Entering Text 00:02:00 Selecting Text 00:03:00 Saving Documents 00:03:00 Checking Document Compatability 00:02:00 Converting to Updated File Format 00:02:00 Saving As a Different File Format 00:02:00 Understanding Document Properties 00:03:00 Using Versions 00:04:00

Diploma in Office Admin and Legal Secretary Skills
Delivered Online On Demand
£10.99