Whether you want to close a business deal or sell a house effective negotiation skills can help you seal the deal. This craft can take you a long way in both your personal and professional life. Learn this useful skill set from the comfort of your home with the Negotiation Skills Certificate course. This course will take your skills to the next level in no time. This course will provide quality training on negotiation. Through the informative and engaging modules, you will get a clear understanding of collaborative negotiation. Then it will provide elaborate lessons on the seven steps of successful negotiation. Next, you will learn how to apply these steps in your home. The course will also teach you tips and tricks to negotiate with different personalities. In addition to this valuable skill set you will also receive a certificate of achievement which will add significant value to your resume. Join now! Learning Outcomes Get introduced to the essentials of collaborative negotiation Learn about the 7 steps of successful negotiation in detail Know how to use these 7 steps in your home Develop the skills to negotiate with different personality types Identify the practices you should avoid while negotiating Who is this Course for? Anyone who wants to improve their negotiation skills can join the course. The Negotiation Skills Certificate course will equip the learners with excellent negotiation techniques and help them close lucrative deals. Entry Requirements Individuals from any background can take the course A good understanding of the English language, numeracy and ICT Any smart device such as a laptop, pc, or smartphone with an internet connection CPD Certificate from Course Gate After completing the final assignment, you will receive a CPD-accredited certificate. The PDF copy of the certificate will cost you £9. You can order the hard copy for £15, or you can get both the hard copy and PDF certificate for £22. Career Path This course will provide the learners with an in-depth understanding of the subject. After completing the course, the learners will develop the skills and knowledge to explore career opportunities in the following fields Sales Executives Customer Service Executives Project Managers Estate Agent Contract Specialist Course Curriculum Introduction and The Principles of Collaborative Negotiation Welcome and Course Overview 00:06:00 Why Good Negotiation Practice Leads to Better Relationships 01:03:00 Shameless Book Plug 00:01:00 Millie's Cookie Story 00:07:00 Exercise 1: Intentions / Objectives for This Programme 00:01:00 Giving Structure to Your Negotiation Strategy Negotiation is not 00:02:00 Distinguishing Negotiation from -Haggling 00:07:00 The 7 Steps to Negotiation Success 00:06:00 Exercise 2: Giving Structure to your Negotiations 00:01:00 Step One - Preparing Yourself for Collaborative Negotiation Preparing Yourself and Your WIN Outcomes 00:06:00 Exercise 3: Securing Commitment to Negotiate 00:01:00 The 4 P's 00:01:00 The Importance of Personality 00:02:00 We, Then Me 00:02:00 Exercise 4: The 4 P's 00:01:00 Step Two - Preparation - Understanding the Power of Variables Introduction to Variables 00:04:00 Video Examples of Excellent Creativity in Variables 00:03:00 Exercise 5: Understanding the Power of Variables 00:01:00 Using the WIN Matrix 00:03:00 Exercise 6: Write Your Win Matrix 00:02:00 Step Three - Understanding Your Partner's Point of View Introduction 00:01:00 Example Story- Maps of the World - Dyl's Den 00:03:00 Exercise 7: Stepping Into Your Partner's Shoes 00:01:00 Step Four - Discussing Introduction- Stating Intentions 00:04:00 Co-Active Listening- Are You Really Listening 00:02:00 The Power of Pause 00:01:00 Exercise 8: Using Open Questions 00:01:00 Exercise 9: Going Above and Beyond Their Wildest Dreams 00:01:00 Exercise 10: Socratic Questioning 00:04:00 Exercise 11: Creating a Discussion Agreement Statement= 00:01:00 Step Five - Proposing Introduction to the Propose Stage 00:05:00 Exercise 12: Putting Your Proposal into Writing 00:01:00 Step Six - Bargaining Introduction 00:02:00 Exercise 13: Creating a Bargaining Agreement Statement 00:02:00 The Power of Silence 00:04:00 Exercise 14: Developing Your Time-Out Strategy 00:01:00 Step Seven - Agreeing Introduction to Bargaining 00:04:00 The Written Columbo 00:02:00 Exercise 15: Drafting an 'Agreement In Principle' 00:01:00 Getting Yourself Out of the Way - The Human Operating System Introduction - The Missing Link 00:04:00 Exercise 16: Noticing Your Thinking 00:02:00 What Does this Mean in Your Negotiations? 00:03:00 Understanding Personality Why Personality? 00:05:00 Introducing the 4 Colours 00:04:00 Introducing the 8 Aspects 00:04:00 Inspiration v Discipline Driven 00:04:00 Exercise 17: Teddy Bear 00:01:00 Big Picture vs Down to Earth 00:03:00 Exercise 18: Football Club Trip 00:01:00 People Focused vs Outcome Focused 00:02:00 Splash App 00:02:00 Exercise 19: Completing Your Own Assessment 00:01:00 Negotiation with Different 'Personality Types' 00:04:00 Using the Seven Steps at Home Introduction 00:04:00 Avoiding Common Gambits Some Negotiators Use Nibbling - The Columbo 00:02:00 The Flinch 00:02:00 The Red Herring 00:01:00 Higher Authority 00:02:00 The Reluctant Buyer - Seller 00:01:00 The Best of a Bad Choice 00:01:00 Conclusion - Can You Really Get More by Giving More? Conclusion & Thank You 00:02:00 Bonus Lecture 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Empower yourself with our Confidence Building Training: Personal Development Skills course. Enhance your self-assurance, communication prowess, and leadership abilities. Gain practical strategies to overcome obstacles, project confidence in the workplace, and cultivate respectful relationships. Elevate your personal and professional growth with expert guidance and interactive learning experiences.
Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Supporting Women in Leadership Throughout The UK Our women in leadership course is specifically designed to target challenges and support women in developing their leadership and management careers. AWARD WINNING LEADERSHIP DEVELOPMENT PROGRAMME Discover Our Women in Construction Management Course The Power Within is dedicated to helping women in construction across England and Scotland achieve business success through our Motivational Intelligence framework. Motivational Intelligence is the third level of intelligence, and the science behind it has won a Nobel Prize. Our women leadership in construction course supports women by improving their motivation, self-belief, decision-making, and leadership skills. This programme is designed to help female business leaders adapt more quickly to their environment, handle adversity more effectively, take productive action, and thrive during times of change. Each is a vital skill needed in today’s ever-changing business environment. When completed, you’ll have the skills needed to make decisions more effectively that help your business grow, become more resilient, and take opportunities when others are stuck. "This course has completely changed my outlook on my responsibilities as a manager/leader. In 26 years with Pfizer, I have never participated in a programme that has as profoundly changed my perspective on my role, my responsibilities and my ability to positively impact my team." FEMALE DIRECTOR OF BUSINESS SERVICES, PFIZER LEADING WITH MOTIVATIONAL INTELLIGENCE What is our Women in Construction Course? In the past five years, we’ve supported thousands of business leaders and managers in nurturing the skills and mindset needed to achieve and exceed their business goals. The Power Within knows women are incredibly effective and consistent at applying our Motivational Intelligence techniques to their lives and business. Our women in construction management course is designed to give you the skills you need to take charge of your business and ensure constant growth while future-proofing your business. The training is perfect for women in construction who are managers or leaders looking to: Quickly Adapt Their Team to Change Effectively Mentor Every Team Member Improve Communication and Collaboration Gain More Buy-In to New Goals or Strategies Transform Their Team Culture Increase Initiative and Self-Motivation Across Their Team How We Help Women in the Construction Industry Our course focuses on imparting fundamental skills, tactical best practices, and powerful insights into the human side of the business. You’ll be provided with valuable knowledge needed to be successful leaders and managers of all levels. We’ll focus on addressing the challenges new businesses around the world face, like leading teams and developing businesses in turbulent and transitional times as well as overcoming the challenges of being women in the construction industry. Throughout the course, particular emphasis is given to helping leaders raise motivational intelligence and foster a growth mindset within their team. LEADING WITH MOTIVATIONAL INTELLIGENCE Our Leading with Motivational Intelligence (MQ) Executive Diploma Programme is specifically designed to help participants create the “complete game” of leadership and management. Leveraged by more than 40% of the largest Fortune 500 companies and implemented around the world, the Leading with Motivational Intelligence (MQ) consistently receives a participant buy-in rate in excess of 97%. However, the most important statistic is: 12 months after completing the course more than 93% of participants continue to use the skills and techniques taught on a daily basis. SQA APPROVED EXECUTIVE DIPLOMA What Skills Do We Help Women in Construction Develop? The skills we teach through our women in construction management courses are delivered through seven modularised sessions, each between three and three-and-a-half hours per session, with all sessions starting at 9:30 am via Zoom. An additional two hours per week is spent working on the online training assignments and leadership development plan. Each session will provide the education and information needed to establish yourself in your business. Here is more information regarding each session and the skills taught: SESSION 1: SELF-LEADERSHIP & THE SECRET TO PERSONAL SUCCESS Our first module is focused on setting course expectations and creating the right environment for learning. We’ll introduce the format and logistics, then discuss leading through turbulent times and how we can take control of ourselves, our thoughts, and our actions to lead growth. There is also a discussion on adult learning techniques and how leaders can leverage them to improve the effectiveness of their teams. We’ll also explore how turbulence and transition have changed how we manage and lead our teams. SESSION 2: THE ROLE OF INTELLIGENCE WHEN LEADING In this session, we’ll discuss the three levels of human intelligence and show how they each play in an individual’s performance and behaviors. Through two distinct mindsets, you’ll be shown how an individual’s motivational intelligence ultimately influences their emotional intelligence and intelligence quotient (IQ). Depending on which mindset a person operates under ultimately dictates their view of themselves, opportunities, and the work at which they will allow themselves to succeed. Finally, we’ll discuss switching your team to a growth mindset. SESSION 3: THE PILLARS OF HUMAN PERFORMANCE Completing this session will allow you to deconstruct the components that create a motivational intelligence growth mindset. Through discussion, you’ll see how most organizational challenges can be directly tied back to lapses in these components. We’ll review the leaders who’ve had the most significant influence on the meeting participants and shows the commonalities that make these leaders stand out. Lastly, we’ll introduce terminology, tools, and techniques that leaders can leverage to better coach and mentor their team. SESSION 4: MANAGEMENT VERSUS LEADERSHIP: THE TWO CRITICAL AND CO-DEPENDENT SKILLSETS FOR CREATING TEAM SUCCESS We’ll discuss the difference between a manager’s and a leader’s focus. The discussion focuses on the two most common management mistakes and how they undermine team culture and individual performance. The final debate focuses on the five critical best practices of excellent management, including clearly defining and communicating goals, creating alignment and buy-in, setting proper expectations, monitoring performance, and recognizing and rewarding performance. Our final portion will work to define what management is. Session 5: Exploring and Defining Leadership: Dispelling the Myths that Surround It Session 5 strives to define leadership. Building on this definition is a follow-up discussion regarding how people develop their leadership abilities. We’ll explore the underpinnings of what creates a successful leader. It also includes the importance of asking questions and active listening. We’ll review the five behavioral characteristics associated with motivational intelligence and how leaders can assess the relative strengths or weaknesses of the characteristics within their team. Lastly, we’ll explore great leaders’ five critical best practices, including communicating a compelling vision, modeling the correct behaviors, establishing a team culture anchored in responsibility, consistently building team confidence and self-esteem, and proactively coaching and mentoring. SESSION 6: BUILDING A LEADERSHIP TOOLBOX FOSTERING ADAPTABILITY, RESILIENCE, AND COURAGE We’ll provide information regarding tools and techniques that leaders can utilize to foster greater accountability and ownership win their teams. The Power Within will explore self-esteem’s critical role in the relative strength or weakness of a person’s motivational intelligence and adaptability in life. We’ll discuss how self-esteem has formed and how it will influence how a person interprets feedback in life. Lastly, we’ll explore levels of self-esteem and the associated behaviors of each. SESSION 7: HELPING EMPLOYEES DEVELOP A HEALTHY PERSPECTIVE AND RESILIENT ATTITUDE During the final session, we’ll explore self-esteem’s critical role in the relative strength or weakness of a person’s motivational intelligence and adaptability in life. We’ll talk about how self-esteem is formed and how it influences how a person interprets feedback. Finally, we’ll explore levels of self-esteem and the behaviors of each and the influence of comfort zones, and the tools that leaders can use to help people escape the fear of change. Our Course Leaders The Power Within was founded by husband and wife team James and Enas Fleming, to inspire people worldwide to think bigger, be better, and achieve more. They both work on a personal level with individuals, businesses, and organisations to help them create leaders and build environments where they can thrive. James and Enas challenge the limits with the Motivational Intelligence formula to help you broaden your perspective and create a future on your terms. Here is more about your course instructors: James Fleming James Fleming – James Fleming, the co-creator of The Power Within. He wanted to inspire people around the world to think better, be better, and achieve more. James believes everyone can do whatever they set their minds to. Founding The Power Within allowed James to turn that deep knowledge into a business that helps others think bigger, better, and achieve more daily. He strives to give leaders the tools and knowledge to achieve their full potential while increasing their self-confidence and self-belief through the Motivational Intelligence Revolution. James wants to support today’s businesses to become tomorrow’s leaders. Mari Steyn Mari is the go-to person for building self-esteem, offering new perspectives and stepping up in Life. With an endless abundance of excitement and love for all people, combined with degrees in Psychology, Knowledge and Information Management and is a Master NLP and Transformation Coach and International NLP and Coaching Trainer and Executive Coach, Mari offers an attractive, fresh, expert approach to Emotional Freedom, Motivational Intelligence, Leadership Development and ReWriting your Story. We undoubtedly have the power within to alchemize ourselves and any situation! Seeing the light go on in someone’s eyes is my ultimate joy. Take Charge with Our Women in Construction Course The Power Within is a Motivational Intelligence company dedicated to helping businesses and leaders become more accountable, resilient, adaptable, and capable of handling all challenges, regardless of the complexity. Our women in construction management course build upon best practices, strategic insights, and lessons learned over three decades of building leadership universities for Fortune 500 companies. Throughout the course, emphasis is given to helping leaders raise their motivational intelligence and foster a growth mindset within their team. You’ll gain the skills you need to successfully lead your team and overcome adversity while ensuring your company is profitable. To learn more about our course or to register, reach out today.
Sharpen Your Virtual Management Skills, Enhance Your Productivity and Collaborate Effectively to Drive Results.
In line with OFSTED expectations make sure NQTs are up to speed on effective behaviour management and relationship building in the classroom. Course Category Behaviour and Relationships Meeting emotional needs Inclusion Description This is our lead workshop/training day on behaviour and relationship work aimed at NQTs. Recent OFSTED changes make Behaviour and Classroom management of NQTs a particular focus for inspections. Are your NQTs teaching the behaviours children need to succeed? Can they articulate these behaviours? This training provides a values primer and a practical guide to successful innovative strategies for improving behaviour and strengthening relationships for challenging children and young people of all ages. Not just another day on ‘Behaviour Management’ – our day goes well beyond a rewards and sanctions approach to ‘behaviour’. We will be focused on those young people for whom rewards and punishments do not always work and who confuse the adults who work with them. We aim to take a relationships based approach and to give those attending an opportunity to think more deeply about why young people do the things they do and what our part as adults is in creating, sustaining and changing these behaviours. The day gives those present opportunities to reflect on their attitudes and practice in relation to children’s behaviour and relationship building. If your usual approaches to managing behaviour aren’t working with particular individuals then take a tour through this range of cutting edge strategies for bringing about positive behaviour change, and for meeting challenging emotional needs. Learning Objectives Reinforce and affirm good practice Re-energise, stimulate and challenge thinking about inclusion of challenging young people and children Increased understanding about behaviour and emotions Increased confidence in managing challenging pupils in childcare settings mainstream schools Access to a wider range of practical strategies to impact on behaviour problems Opportunity to reflect on professional attitudes and behaviour towards families and children and young people Learn new skills and processes to make inclusion successful Who Is It For? Primary and secondary NQTs Course Content The course answers the questions: Are there any new ways to include our most challenging young people? Should we focus on behaviour or relationships? How do we go about including high profile children or young people? Can we find an alternative to exclusion? – What would a relationship policy look like? The following are some of the key themes and tools we are likely to explore during the day Getting the welcome right for the most challenging Encouraging Getting the best from the most challenging Circle of Courage Belonging Achievement Generosity Independence Active listeningV Listening to the person underneath the behaviour Compass of Shame – which directions do children and young people head when they feel shame? And what helps children work through these feelings in more healthy ways? Involving other children and young people in solutions and interventions Circles of friends:Peer supportCounselling and mediationTeam Problem Solving Solution Circles:A 30 minute group problem solving process to get Teams ‘unstuck’ and to generate positive first action steps
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Wildlife Conservation EDI in adult care Education and Pedagogy Effective Communication with Children Effective Partnership in The Learning and Teaching Context Effective Planning and Scheduling Effective Remote Working Training EFT – Emotional Freedom Technique Egyptology Egyptology- Architecture, Government and Society Email Marketing for Beginners Email Writing Training Emergency Care Worker Emergency First Aid at Work – Annual Refresher Emotional Freedom Technique – Treating Children and Improving Life Emotional Intelligence – Mindfulness and Empathy Emotional Intelligence and Human Behaviour Emotional Intelligence, Mindfulness and Empathy Training Employee Hiring and Termination Training Employee Management Course: Millennial Onboarding End of Life Care Course English for Healthcare English Grammar – Articles & Nouns (Intermediate level) Entrepreneurship Diploma Entrepreneurship Training Environment Management Environmental Awareness Training Environmental Engineering Environmental Health Environmental Health – Climate Change and Health Environmental Law Epidemiology Epidemiology – Risk and Disease Prevention Epilepsy Awareness Equality, Diversity and Discrimination Equine Psychology Equine Psychology- Horse and Human Relationships Essentials of European Medical Device Regulations Event Management – Plan, Administrative and Post Event Activities Event Management and Planning Course Event Planner Event Planning – Catering, Waste Disposal and Security Executive and Personal Assistant Training Course EYFS Facilitation Skills Training Factors that Impact Life Chances of Children and Support Family Law Fashion and Lifestyle Blogger Fashion Law Online Course Fashion Store Assistant Financial Advisor Financial Analysis Financial Controller Training Financial Investigator Financial Management Financial Modelling Course – Learn Online Financial Wellness – Personal Money Management Financial Wellness: Managing Personal Cash Flow Fine Art FinTech Fire Extinguisher – Online Course Firefighter Training Firefighter Training – Evacuation & Safety First Aid at Work First Aid for Pets First Aid Trainer Course Floristry Food and Beverage Manager Food and Mood: Improving Mental Health Through Diet and Nutrition Food Hygiene and Safety Food Labelling Regulations Training Food Safety Knowledge – Microbiological, Allergenic Hazards & Control Measures Foot Health Practitioner Forensic Accounting Course Forestry Forestry – Ecosystem, Soil and Surveying Forex Trading – Technical Analysis and Managing Risk Forklift Training – Online Course Functional Skills English Functional Skills Maths Level 2 Fundamental of Botany Fundamental of Business Analysis Fundamentals of Domestic Violence & Abuse Fundamentals of Alternative Medicine Fundamentals of AutoCAD Fundamentals of Biotechnology Fundamentals of Business Analysis Fundamentals of CAD Design Fundamentals of Car Restoration Fundamentals of Carpentry Fundamentals of Change Management Fundamentals of Construction Management Fundamentals of Copywriting Fundamentals of Corporate Finance Fundamentals of Crochet Fundamentals of Customer Relationship Management (CRM) Fundamentals of Emotional Intelligence Fundamentals of Equine Psychology Fundamentals of Forex Trading Fundamentals of Gemology Fundamentals of Human Resource Audit Fundamentals of Journalism Fundamentals of Microbiology Fundamentals of Six Sigma Fundamentals of Spill Management Fundraising Garden Design Gas Safety GCSE English GDPR Gel Manicure and Nail Artist Gemology Gemology- Weight and Measurement Genetics Geology Getting Stuff Done – Personal Development Boot Camp Goal Setting and Accomplishment Course Gold Trading Good Manufacturing Practice (GMP) HACCP Level 2 Training Handling Sales Objections & Negotiating Course Handmade Soap Making Handyperson HAVS (Hand-Arm Vibration Syndrome) Training Course Health & Safety and Wellbeing in Care Health and Safety at Workplace Health and Safety for Homeworkers Health and safety in Care Health and Safety in Construction Environment Health and Safety Training for Managers and Supervisors Health Care & Risk Assessment Healthcare GDPR Basics Healthy Eating – Physical & Mental Health Heatwave: Health and Safety Tips Higher Technician in Cooking and Gastronomy Hiring for Success – Behavioral Interviewing Techniques Home Based Childcare Course – Level 3 Home Education – Assessment and Methods Home Improvement – Damp, Rots and Pests Homeopathy – Children and Women Homeopathy – Practice and Remedy Homeopathy Diploma Horticulture Hospitality and Revenue Management Hospitality Management Level 2 Hotel Revenue Management – Pricing and Forecasting Hotel Revenue Management – Strategy and Overbooking Practice Housecleaning HR Audit – Reporting, Training and Development Process HR Management: Employee Motivation HTML and CSS Coding for Beginners Human Growth and Development Human Microbial Diseases Human Resources Training – HR for the Non-HR Manager Human Rights Hydroponics Gardening Online Course Hydrotherapy Hydrotherapy – Shoulder and Lower Limb IELTS Test Preparation Import/Export https://tilcareerb2b.wpenginepowered.com/course/improving-intelligibility-in-apraxia-and-dysarthria/ Inclusive Teaching and Learning Approaches Individual & Group Learning Infection Control Infection Control & Medicine Handling Infection Prevention and Control Training Infection Spread by Person-to-Person and Sexual Contact Awareness Influence and Persuasion Information Management Information Management- Strategy and Data Protection Initial Training of Community Health Agents Inspirational Leadership Skills: Practical Motivational Leadership Insurance Agent Training Intelligence Analyst Certification Course Intermediate Economics Level 3 Intermediate Python Coding International Development Studies International Healthcare Policy International Law International Relations Interrogations And Confessions Psychology Intrapreneurship Introduction to Accident Investigation Introduction to Administrative Management Introduction to After Effects Introduction to Agricultural Science Introduction to Airport Management Introduction to Animal Science Introduction to Arboriculture Introduction to Archaeology Introduction to Arts Management Introduction to Audiology Introduction to Ayurveda Introduction to Banking – Revised Introduction to Basic Electricity Introduction to Catering Management Introduction to Cerebral Palsy Introduction to Clinical Observation Introduction to Commercial Management Introduction to Concierge Introduction to Conservation Introduction to Content Management Introduction to Counselling Introduction to Customer Relationship Management Basic Dermatology Introduction to Dermatology Introduction to Diet and Nutrition Introduction to Digital and Emerging Technologies Introduction to Diversity in Workplace Introduction to Document Control Introduction to Dog Agility Introduction to Dog Breeds and Basic Anatomy Introduction to Egyptology Introduction to Emotional Freedom Technique(EFT) Introduction to Environmental Health Introduction to Epidemiology Introduction to Event Management Introduction to Event Planning Introduction to Facility Management Introduction to Firefighter Training Introduction to Food Allergen Awareness Training Introduction to Food Hygiene and Safety Introduction to Genetics Introduction to Health Economics and Health Technology Assessment Introduction to Home Improvement Introduction to Homeopathy Introduction to Hotel Revenue Management Introduction to Hydrotherapy Introduction to Investment Banking Introduction to Kitchen Gardening Introduction to Landscape Architecture Introduction to Lean Process Introduction to Leisure Management Introduction to Maps in Folium and Python Introduction to Maps in R Shiny and Leaflet Introduction to Marriage Counselling Introduction to Medieval History Introduction to Midwifery Certificate Introduction to Minute Writing Introduction to Modern Human Resource Management – Revised Introduction to Mushroom Cultivation Introduction to Neuro Linguistic Programming Introduction to Neurology Introduction to Oil and Gas Management Introduction to Pain Management Introduction to Party Planning Introduction to Pedagogy Introduction to Podcasting Introduction to Purchasing and Procurement Introduction to Safeguarding Vulnerable Adults Introduction to Soap Making Introduction to Social Work Introduction to Social Work Introduction to Statistics Introduction to Toon Boom: Create Your First Character Introduction to Transport Management Introduction to Urology Introduction to Vaccination Introduction to VAT Introduction to Warehouse Safety Introduction to Wedding Planning Introduction to Workplace First Aid Introduction to Zoology Inventory Management – The Nuts and Bolts Investment Investment Banking Investment Banking – Merger and Acquisition Islamic Finance IT Security Basics IT skills for business Job Search Skills – Cover Letter, Personal Development and Networking Journal Therapy Journalism Journalism- Newspaper, Radio and Television Key Account Management Course Kids Party Planner Diploma Kitchen Gardening Kitchen Gardening – Soil, Bed and Planting Kitchen Gardening and Eco-Friendly Pest Management Kitchen Manager Know Your Customer (KYC) KS1 and KS2 Teaching Assistant- Complete Bundle Land Management Land Surveying Landscape Architecture Large Goods Vehicle (LGV) Lead Awareness Training Leadership and Management Course Leadership and Management Essential Skill Leadership and People Management Diploma Leadership in Teaching Leadership Skills for Supervisors – Communication, Coaching, and Conflict Leadership Skills for The Future Leading and Managing Remote Team Lean Process and Value Stream Mapping Learn 2D Animation with Adobe Animate Learn CSS Coding from Scratch Learn MySQL from Scratch for Data Science and Analytics Learning Support Assistant Learning Support Assistant Legal Advisor Training Legal Secretary and Office Skills Diploma Leisure Management Leisure Management – Planning and Marketing Lesson Planning for Teaching Level 1 Health and Safety in a Construction Environment Level 2 Certificate in Workplace Management: Civility Level 2 Certificate in Workplace Management: Harassment Level 2 Certificate in Workplace Management: Violence Level 2 Health and Safety in the Workplace Level 3 Diploma in Anatomy and Physiology of Human Body Level 3 Diploma in Business Etiquette Level 3 Diploma in Coaching & Mentoring Level 3 Diploma in Marketing Level 3 Diploma in Six Sigma & Lean Process Level 3 Diploma in Supply Chain Management Level 3 Diploma in Time Management Level 3: Public Speaking Diploma Course Library and Information Science Library and Information Science Diploma Life Coaching | Online Course Lifeguard Training Lifeguard Training – Cardiac Emergencies, First Aid & Injury Prevention Lifeguard Training Fundamentals Lifting Operations and Lifting Equipment Regulations (LOLER) Training Line Management Logistic Management Logistics and Supply Chain Management Lone Worker Safety Lone Worker Training Machine Learning for Predictive Maps in Python and Leaflet Make Money with Blogging Make Money With YouTube Management Training: How to Be a Better Boss Managing Personal Cash Flow Managing Quality and Service Delivery Managing the Virtual Workplace Manual Handling Marine Biology Course – Online Diploma Market Research & Analysis Marketing Marketing & CRM Marketing and Sales Marketing Strategies for Small Business Marriage and Family Therapy Marriage Counselling – Apology and Forgiveness Master JavaScript with Data Visualization Mastering Organizational Chaos Material Management Maternity Care Assistant Course Maximising Personal Productivity Course Maya for Absolute Beginners Mechanical Engineering Media and Public Relations Diploma Media Studies Medical & Clinical Administration Diploma Medical Law Medical Law Medical Terminology Training Medical Transcription Medical Writing Medication Awareness Training for Care Medieval History Medieval History – Art and Architecture Medieval History – Life and Means of Living Mental Health Disorders & Medication Mental Health First Aid Certification Mentee and Mentor Merchandising Meteorology Microbiology – Prokaryote and Eukaryote Diversity Microsoft Excel 2016 Part One Microsoft Excel 2016 Part Three Microsoft Excel 2016 Part Two Microsoft Excel 2016 PowerPivot Microsoft SQL Server Bootcamp 2022 Military History Minute Writing – Role and Responsibility Montessori Teaching – Fundamental Concepts & Principles Mortgage Adviser Course Motivating, Performance Managing and Maintaining Team Culture in a Remote Team Motivational Interviewing Mushroom Growing Course Mushroom Spawning and Compost Nanny Care Worker Negotiation Skills Certificate Neonatal Nursing Neurology Neurology – Assessment and Spinal Cord Disorder NLP Tools for Real Life Noise and Hearing Protection Training Novel Writing and Publishing Nursery Assistant Certificate Nursing Assistant Nutrition and Hydration Nutritional Therapy Observation Skills for Carers OCD Awareness OCD Awareness Office Administration Office Facility Management Oil and Gas Management Oil and Gas Management- Health and Safety Online Fire Safety Course Online Meeting Management Online Meeting Management Essentials Online Veterinary Medicine Course Organisation & People Management Organisational Change & Effective Planning Organisational Skills Course for Administrator Ornithology Oven Cleaning Training Course Oxygen First Aid Training – Online Course Paediatric Vaccination Paediatrician Pain Management Pain Management – Back and Neck Pain Paramedicine Paramedicine Study Parapsychology Parapsychology Parenting Skills Training Course Particle Physics Partnership in Adult Care Party Planner Pathological Demand Avoidance Patient Customer Service Training Payroll Management Course Pension UK Performance Coaching Performance Cycling Performance Management Level 3 Person-centered Practice in Adult Care Pet First Aid Pet Sitting and Dog Walking Pharmacology Phlebotomist Training Phone-Based Customer Service Phonics Teaching and English Phonology Physiotherapy Assistant Course Planning, Delivery and Assessment in Teaching Plant Genetics – Ecology, Gymnosperms, Angiosperms and Palaeobotany Play Therapy PLUMBING Podcasting – Tools, Voice Coaching and Marketing Podcasting Essentials Poetry Writing Politics Pool Maintenance Positive Attachments for Children Positive Behaviour in Children and Youth Positive Handling in Schools Power Cutting Tools and How to Use Them PPE PR : Public Relation Practical Advice For Converting To A Takeaway Kitchen Primary Teacher Principle of Business Principles of Administrative Service and Business Documentation Principles of Digital Marketing Principles of Infection Prevention and Control Principles of Information & Digital Technology Printing Worker Private Detective Training Process Improvement with Gap Analysis Product Management Professional Development and Personal Well-being Professional Diploma in Project Management Professional Diploma in Stress Management Professional Plumbing Professional Supervisor Training Course Professional Telephone Receptionist Course Professional Waiter Diploma Project Management Promoting Child and Young Person Development Provision and Use of Work Equipment Regulations (PUWER) Psychology of Anxiety and Stress Public Health Public Healthcare Purchase Ledger Purchasing and Procurement Basics Python Programming for Kids and Beginners Quality Assurance Quality Management Quality Management Fundamentals Quantity Surveyor Diploma Radiography Recovering from a Job Loss in Technology Recruitment & Onboarding Process Recruitment and Social Media Course Reflective Practice Remote Teaching Online Remote Team Management Bundle Report Writing Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) Training Research in Adult Care Research in Health and Social Care Residential Childcare Residential Childcare for Children with Disabilities Residential Property Sales Residential Surveyor Resilience Training Resourcing and Managing Talent Course Respirable Crystalline Silica Awareness Responsibilities of Care Manager Restaurant Management Restful API Web Services with PHP and MySQL: Bootcamp Retail Industry and Buyer Behaviours Revamp Your Closet Risk Assessment & Management Diploma Risk Management Risk Management in Adult Care Role of Nutrition in Human Health Roles and Responsibilities in Education and Training Rugby First Aid Rule of Law Safe Handling of Medicines Safeguarding and Protection of Children and Young People Safeguarding Children From Abuse Safeguarding Children: Internet Safety Safeguarding for Taxi Drivers Safeguarding Small Business During Pendemic Safeguarding Vulnerable Adults – Communication, Sharing Information & Reporting Safeguarding Vulnerable Adults Training (Level 1) Safer Recruitment Training Safety & Precautions in Medication Management Sales Skills Sales Skills Security Guard Self Esteem and Assertiveness Skills Course Self Isolation and Self Distancing during COVID 19 Self-Leadership SEO and Social Media Marketing Setting Up Your Dog Grooming Business Sewing Diploma Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT) Sharps Training Site Management Safety Training Scheme (SMSTS) Six Sigma Entering the Dojo Skills for Positive Working Relationships Skills for the Administrative Assistant Skin Care Treatment Course Smart Meter Installer Training Smartphone Photography Online Course Soap Making – Equipment and Special Soap Recipes Soap Making – Tips, Tricks and Precautions Social Care Social Inclusion Officer Training Course Social Media in Business Social Media in Healthcare Social Media Marketing Course – The Step by Step Guide Social Science – Online Diploma Course Sous Chef Spatial Data Visualisation and Machine Learning in Python Speaking And Writing English Effectively Speed Reading Spill Management Training Spill Management: Clean-Up, Prevention and Best Practices Spiritual Life Coaching Diploma Course Sports Agent Sports Injuries Sports Medicine Fundamentals Sports Psychology Sports Therapy Stakeholder Management Start Up Start Up Performance Management Starting a Business or Social Enterprise – The Stone Soup Way Statistical Analysis Statistics Essentials Stock Trading Store Assistant Strategic Business Management – Online Diploma Course Strategic Planning and Analysis for Marketing Strategic Planning and Analysis for Marketing Strategic Planning for Organisation Strategies & Skills for Recruitment – Online Course Stress Awareness Training Structure and Overview of the Health and Social Care Sector Study Skills for Healthcare Substance Misuse Awareness Online Certification Course Super Learning Supervision in Adult Care Supervisor Training Supply Chain Management Supply Chain Management – Analysing and Reducing Risk Supply Chain Management – Efficiency and Accuracy Supporting a Grieving Employee: A Manager’s Guide Supporting Your Mental Health While Working from Home Supporting Your Team’s Health And Wellbeing Remotely Surveying Basics Sustainable Living Talent Management Course Tax Accounting Teaching English as Foreign Language (TEFL) Certificate Teaching Students with Learning Disabilities Team Building Diploma Team Leader in Health Care Team Management Level 5 Team Management Level 5 Telemarketing – Using the Telephone as a Sales Tool The 5S System – Lean Methodology on Workplace Optimization and Housekeeping The Complete MySQL Server from Scratch: Bootcamp The Complete SQL from Scratch: Bootcamp The Manager: Management and Leadership Development Programme The Professional Supervisor The Secrets of Body Language Town Planning Traffic Marshal Training & Learning for Carer Transport Manager Travel Agent and Consultant Training Travel Blogger TV Presenter Online Course Unconscious Bias Training Course Understanding Mediterranean and Okinawa Diets Urology Urology – Diseases and Treatment Using Activities to Make Training Fun Verbal and Non-Verbal Business Communications Verification of Death Training for Nurses Virtual Assistant Virtual Interviewing for HR Virtual Team Building and Management Course Voice Disorders Voiceover artist online course Vulnerability, Abuse & Safeguarding Warehouse Safety Warehouse Safety – Hazard and Safety Management Web GIS Application Development with C# ASP.NET CORE MVC and Leaflet Web GIS Application Development with Java Spring Boot MVC and Leaflet Web Scraping and Mapping Dam Levels in Python and Leaflet Wedding Planner Wedding Planning – Themes, Food and Photography Welding Basics and Safety Whistleblowing Training | Online Certification Course Wildlife Rescue and Rehabilitation Working from Home Essentials Working in Confined Spaces Basic Training Health and Social Care Workplace Communication Management Workplace Confidentiality Workplace First Aid Level 3 Workplace First Aid Level 4 Workplace First Aid Training – Breathing Problems, CPR & Fractures Workplace Performance Management Workplace Productivity Training Workplace Stress Management Workplace Team Networking Diploma Workplaces Rights and Responsibilities Write and Publish a Research Paper: Complete Guide Youth Work Certificate Level 2 Zoology Zoology – Diseases and Health Care Mini MBA Level 3 Diploma in Health & Social Care Care Certificate Course – 15 Standards Cyber Security Workplace First Aid Online Training Course Electrician Complete Training Certificate In Residential Surveying Certificate In Electrician Electrical Safety Certificate In Quantity Surveying Diploma In Veterinary Physiology & Psychotherapy Politics Diploma In Construction Management Introduction to Petroleum Engineering and Exploration Diploma In HR and Payroll Management Recruitment Consultant Diploma In Criminology and Police Investigations Professional Photography Project Management Product management HTML & CSS CODING for beginners Coding with Python 3 Intermediate Cybersecurity Information Technology Management Business Analysis Data Analysis Health care management and care courses Digital Marketing Level 3 Diploma in health & social care Cyber security incident Handling Rigging and lifting Plumber - Professional Plumbing Quantity Surveyor Diploma Nursing Assistant Diploma Master Herbalist Diploma Mental Health Awareness Diploma Construction Management Construction Site Management Electric Circuits for Electrical Engineering Teaching Assistant Level 3 Vehicle Mechanic Bundle (Car Maintenance, Motorbike Maintenance, Bicycle Maintenance) Special Educational Needs Teaching Assistant Diploma Sports Coaching Diploma Diploma in Poultry Farming Veterinary Physiology & Psychotherapy Spiritual Life Coaching Public Speaking Training Wedding and Event Management Public Speaking and Presentations Veterinary Medicine Fitness Business - Sell Products, Training & Coaching Online HR (Human Resources) Data Analyst: Data Analysis in Excel Google Data Studio: Data Analytics Hospitality Management Digital Marketing for Beginners to Advanced Sales Training: Master Your Sales Pitch Agile Scrum Master Business analysis & Scrum with JIRA Real Estate Investor Training ChatGPT for Marketing and Productivity with AI Tools Real Estate Broker Hotel Management with Hotel Receptionist and Hospitality Management Graphic Design
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