356 Active Listening courses delivered Online

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Unlock the power of effective communication with our comprehensive Public Speaking Training bundle. This bundle is designed to equip you with the essential skills needed to excel in various professional settings. The first course in this bundle is QLS-endorsed, and upon completion, you will receive a QLS hardcopy certificate for free, showcasing your accomplishment. With 10 additional CPD-QS accredited courses, you will gain a wealth of knowledge and expertise in communication, presentation, confidence building, cross-cultural awareness, and more. Learn how to captivate your audience, convey your ideas with confidence, and master the art of public speaking. With a combination of theoretical knowledge and deeper insights, this bundle will provide you with the tools and techniques to excel in any speaking situation. From delivering impactful presentations to managing conflicts in the workplace, these courses cover a wide range of topics that are highly relevant in today's job market. Enrol in our Public Speaking Training bundle today and take the first step towards becoming a confident and effective communicator. Learning Outcomes: Upon completing the Public Speaking Training bundle, you will: Develop effective public speaking skills, including voice modulation, body language, and speech structure. Learn how to create and deliver engaging presentations that captivate your audience. Enhance your communication skills, including active listening, effective questioning, and persuasion techniques. Build confidence and assertiveness in your communication style. Gain cross-cultural awareness and learn how to communicate effectively in diverse settings. Develop conflict management skills and strategies to handle challenging situations. Learn effective stress management techniques for the workplace. Start your learning journey straightaway! This Public Speaking Training curriculum has been designed by Public Speaking Training experts with years of Public Speaking Training experience behind them. The Public Speaking Training course is extremely dynamic and well-paced to help you understand Public Speaking Training with ease. You'll discover how to master the Public Speaking Training skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Public Speaking Training bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. Who is this course for? Professionals looking to enhance their communication skills and advance their career prospects. Individuals seeking to build their confidence and proficiency in public speaking. Aspiring speakers who want to captivate their audience with impactful presentations. Anyone looking to improve their communication skills for personal or professional development. Individuals are interested in cross-cultural awareness and conflict management in the workplace. Career path This bundle will give you an edge in various professions, such as: Corporate executives Sales and marketing professionals Human resources managers Customer service representatives According to the latest data, professionals with strong communication and public speaking skills earn an average salary of £40,000 to £65,000 per year, depending on the industry and level of expertise.

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

*** 24 Hour Limited Time Flash Sale *** Level 2 Certificate in Counselling Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter As mental health issues rise in the UK, counsellors provide critical support. A Study founds 1 in 4 adults in the UK experience a mental health problem each year. Do you want to compassionately help children, couples, families and adults heal? This Level 2 Certificate in Counselling Skills bundle offers a comprehensive exploration of counselling skills, equipping you to support individuals facing various challenges. Our course provides a foundational understanding of key counselling concepts and techniques. You'll learn about different counselling approaches, ethical frameworks, and how to build rapport with clients. You'll also gain practical skills in active listening, open-ended questioning, and reflection. You will learn the core principles of counselling, advanced therapeutic techniques, and specific strategies for working with children, adolescents, and families. With this Level 2 Certificate in Counselling Skills course you will get 25 CPD Accredited PDF Certificates, Hard Copy Certificate of 1st Course and our exclusive student ID card absolutely free. Courses Are Included In This Level 2 Certificate in Counselling Skills Bundle: Course 01: Level 2 Certificate in Counselling Skills Course 02: Advanced Diploma in Counselling at QLS Level 7 Course 03: Counselling Children & Supporting Their Wellbeing Course 04: Child and Adolescent Counselling Course 05: Crisis and Trauma Counselling in Early Childhood Course 06: Counselling and Psychotherapy Course Course 07: Treating Post Traumatic Stress Disorder Course 08: Bereavement and Grief Counselling Course 09: Psychological Wellbeing Practitioner Course - CPD Accredited Course 10: Safeguarding And Counselling Course Course 11: Couples Therapy & Counselling Course 12: Marriage and Family Therapy Course 13: Life Coaching and Counselling Course 14: Addiction and Mental Health - Dual Diagnosis Course 15: Psychology & Treatment of Addiction Course 16: Mental Health and Psychiatry Training Course 17: Mental Health Care Training - MCA & DOLS Course 18: Counselling Management Diploma Course 19: Online Depression Management Course 20: Compassion Focused Therapy Course 21: Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course Course 22: Forgiveness Coaching and Therapy Course 23: Diploma in Occupational Therapy Course 24: How to Overcome Phone Addiction: Phone-Free Living Course 25: Communication & Information Handling in Care Stop dreaming, start healing! This Therapist Certification Bundle is your gateway to a rewarding career and a life of purpose. Enrol today and unlock your full potential as a therapist! Learning Outcomes of Level 2 Certificate in Counselling Skills Master essential counselling skills like active listening, empathy, and rapport building. Explore diverse therapeutic approaches tailored to various needs and populations. Navigate challenging situations like crisis intervention and trauma support. Develop expertise in areas like child counselling, couples therapy, and bereavement support. Gain the confidence and competence to launch a successful counselling career. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Counselling Get a free student ID card with Counselling Training program (£10 postal charge will be applicable for international delivery) The Counselling is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Counselling course materials The Counselling comes with 24/7 tutor support Start your learning journey straight away! This diploma offers learners the opportunity to acquire a Certification that is highly valued in the field of Counselling. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Counselling setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Counselling-related fields, impacting their Counselling experiences and long-term development. Course Curriculum Course 01: Level 2 Certificate in Counselling Skills Module 01: Introduction Module 02: Psychology Of Growth And Development Module 03: Therapeutic Language Module 04: Psychological Issues Module 05: Therapeutic Outcomes Module 06: Working As A Counsellor Module 07: Professional Depression Counselling Diploma Module 08: What Causes Depression Module 09: Different Types Of Depression Module 10: Different Types Of Medicine Module 11: Complementary Alternative Therapies Module 12: Counselling Approaches To Depression Module 13: Psychology And Therapy Of Addictions Module 14: Theories Of Addiction Module 15: Addiction Treatments Module 16: Addiction In Society Module 17: Addiction In Families Module 18: Working With Addiction Module 19: Bereavement And Grief Counselling Diploma Module 20: Introduction To Grief & Bereavement Module 21: Attitudes Towards 'Death' And 'Dying' Module 22: What Happens When We Die Module 23: Depression Related To Grief And Bereavement Module 24: Counselling Process And Methods Course 02: Advanced Diploma in Counselling at QLS Level 7 Module 01: Counselling And Counsellors Module 02: Theories And Models Of Counselling (Part 1) Module 03: Theories And Models Of Counselling (Part 2) Module 04: Legal, Cultural And Ethical Issues In Professional Counselling Module 05: Forms Of Psychotherapy Module 06: Counselling And Psychotherapy Module 07: Dynamic Psychotherapy Module 08: Childhood And Adolescent Psychiatric Disorders Module 09: Counselling Children And Adolescents In Schools Module 10: Counselling Trauma And Substance Abuse Module 11: Counselling Stress And Anxiety Disorders Module 12: Counselling Personality Disorders Module 13: Counselling Mood Disorders And Depression Module 14: Counselling Eating & Sleeping Disorders Module 15: Life Coaching And Career Counselling Course 03: Counselling Children & Supporting Their Wellbeing Module 01: Introduction To Counselling Module 02: Focusing Module 03: Assessment Module 04: Introduction To Child Psychology Module 05: Problems Of Childhood Module 06: Relationships Between Children And Parents Module 07: Understanding Between Children And Parents Module 08: Impacts Of Separation And Loss On Attachment Module 09: The Impact Of Child Neglect Module 10: Cyberbullying Module 11: Appropriate Questioning Module 12: Silence In Counselling Module 13: The Skill Of Confrontation Module 14: The Skill Of Simile And Metaphor =========>>>>> And 22 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*25 = £325) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This bundle doesn't require prior experience and is suitable for diverse learners. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Counsellor Therapist Mental health practitioner Life coach Support worker Educator Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited e-Certificate - Free Enrolment Letter - Free Student ID Card - Free CPD Accredited Hard Copy Certificate Hard copy certificate - Included Upon completion of the course, you can order a Free Hard Copy Certificate Accredited by CPD QS, accepted throughout the UK and internationally. If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Train as a Mental Health First Aider (MHFAider®) and receive three years of certification, plus access to ongoing benefits. This course is ideal for individuals who would like to become an MHFAider® to gain the knowledge and skills to spot signs of people experiencing poor mental health, be confident to start a conversation and signpost a person to appropriate support.  In addition to the course, you will become part of the largest MHFAider® community in England, gaining access to resources, ongoing learning and 24/7 digital support through our MHFAider Support App®, to give you the tools and knowledge you need to carry out the role effectively and confidently, whether that be in your workplace, a volunteer role, or in the community. Choose between our upcoming courses dates, which include 4 half day morning sessions: March 4th including 5th 6th 7th April 15th including 16th 17th 18th Course Outcomes As an MHFAider® you will be able to:  Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention Encourage a person to identify and access sources of professional help and other supports Practise active listening and empathy Have a conversation with improved mental health literacy around language and stigma Discuss the MHFAider® role in depth, including boundaries and confidentiality Practise self-care Know how to use the MHFAider Support App® Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England Course Format Online course structured across four flexible sessions. Each session is a maximum of 3hrs 45mins Learners will be trained over four live sessions with an MHFA England Instructor Member, covering 14 hours of content in total. Learning takes place through a mix of instructor led training, group discussions, individual and group activities. Each session builds on the previous, enabling the learner to gain confidence in supporting others with a Mental Health First Aid action plan. We limit numbers to 16 people per course so that instructors can keep people safe and supported while they learn. We strive for all of our learning content to be as accessible and inclusive as possible. Course Takeaways Everyone who completes this course gets:  A hard copy workbook to support their learning throughout the course A digital manual to refer to whenever they need it after completing the course A wallet-sized reference card with the Mental Health First Aid action plan A digital MHFAider® certificate Access to the MHFAider Support App® for three years Access to ongoing learning opportunities, resources and exclusive events The opportunity to be part of the largest MHFAider® community in England

If you're unsure of how to best approach a tough conversation, then this course is perfect for you. Having difficult conversations or handling challenging people may never be easy, but there are a few techniques that you can comfortably adapt to make those conversations both productive and as trouble-free as possible. Janets is offering this course for learners who want to master the skills to assertively handle any nature of challenging discussions and know the appropriate words to state at those points. Throughout the course, you will know how to start a conversation, and how the conversation can adjust the complicated situation, without forming an irreparable barrier between you and the person/persons. Besides, you will learn to manage the emotions in the discussion and ensure your tone of voice signals discussion and not an inquisition. In just 24 minutes, you will: Understand the situation and develop your conversational skill to resolve the difficulties effortlessly Utter the suitable words so that the conversation goes as smoothly as possible Know the appropriate actions to shape opinions and control behaviour Develop active listening skills and respond appropriately Be able to ask open and supportive questions and close a difficult conversation with a positive mindset Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Dealing with Difficult Conversations is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This qualification is ideal for: Managers Team Leaders Office Executives Office Administrators Employees Businesspeople Secretaries Receptionists Course Content Introduction Introduction - Welcome from Alan Stevens FREE 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Experience transformative relationship counselling tailored specifically for singles with our exceptional package: “Relationship Counselling for Singles with Miss Date Doctor.” Discover the power of self-discovery, personal growth, and fostering healthy connections under the expert guidance of Miss Date Doctor, a renowned relationship coach. In this comprehensive package, you’ll embark on a journey of self-exploration and gain invaluable insights to enhance your dating life and prepare yourself for meaningful relationships. Our specialized approach focuses on addressing the unique challenges faced by singles in their pursuit of love and companionship. Here’s what our “Relationship Counselling for Singles with Miss Date Doctor” package Self-Discovery and Relationship Readiness Assessment: Gain a deep understanding of yourself, your values, and your relationship goals. Explore topics like self-reflection, self-awareness, and relationship readiness to align your desires with your personal growth journey. Building Confidence and Self-Esteem: Boost your confidence and develop a positive self-image. Discover strategies for overcoming insecurities and self-doubt while embracing your unique qualities. Learn and gain insight on “self-confidence exercises,” “building self-esteem,” and “self-empowerment techniques.” Effective Communication Skills: Master the art of communication to establish meaningful connections. Learn active listening techniques, assertiveness, and non-verbal communication skills. In depth coaching on the following areas “effective conversation skills,” “empathetic listening,” and “non-verbal cues in dating.” Understanding Relationship Patterns: Uncover patterns that may be hindering your dating success. Gain insights into attachment styles, relationship dynamics, and common pitfalls in dating. Explore related topics like “attachment theory,” “relationship patterns,” and “identifying toxic relationships.” Overcoming Dating Challenges: Tackle common dating obstacles with resilience and grace. Learn how to navigate rejection, deal with online dating fatigue, and manage expectations. We also teach you how to be better at “handling dating rejection,” “managing online dating burnout,” and “maintaining realistic dating expectations.” Developing Healthy Boundaries: Establish clear boundaries to protect your emotional well-being. Understand the importance of self-care, setting limits, and maintaining a healthy work-life-dating balance. Explore the following areas such as “self-care practices,” “boundary-setting in relationships,” and “maintaining work-life balance.” With our “Relationship Counselling for Singles with Miss Date Doctor” package, you’ll gain the tools and guidance necessary to navigate the dating world with confidence, authenticity, and a deeper understanding of yourself and your desires. Invest in your personal growth, enhance your dating experiences, and set the foundation for fulfilling relationships. Enroll in our transformative “Relationship Counselling for Singles with Miss Date Doctor” package today and embark on a journey toward lasting love and happiness. 3 sessions x 1 hour https://relationshipsmdd.com/product/relationship-counselling-for-singles-package/

Description Telemarketing Diploma Almost everyone who works in the sales field uses the phone to conduct a major part of their business. If you are looking forward to becoming successful in the sales field, then it is mandatory that your phone manners are impeccable. With the help of this Telemarketing Diploma Course, you will learn phone etiquette and much more. The advantage of taking our online course is that the timings can be adjusted to suit your active schedule and you can study at your convenience. This course has been developed by experts in the telemarketing field and is divided into various easily understandable units. During the term of the course, you will learn how your active listening and verbal communication skills can be improved, to create a perfect script that grabs the listener's attention and to plan the things that are to be done before you place a call. You will understand how any telephone sale can be made into an exceptional one. Telephones have played a huge role in sales techniques and tactics as most businesses use them to communicate personally with their prospective and current customers. Companies whose main business is sales generally manage enquiries, give out quotes, take orders and close sales negotiations with the help of phones which gives any organisation that utilises phones a distinct advantage. Certain phone calls can turn negative and create a negative impression. Hence, it is vital to understand how a phone is to be used and where its place is, in sales and marketing. How the telephone can enhance, supplement and at certain times even replace the other methods used for marketing and selling, and how you can become successful as a salesperson with this personal approach is shown by this Telemarketing Diploma Course. This Diploma Course in Telemarketing can be done at the time, place and pace of your convenience and is available 24/7. What You Will Learn 1: Introduction to telemarketing 2: Making money as a telemarketer 3: The right sales message is critical 4: Developing the right attitude 5: Using voice as a telemarketing tool 6: The telemarketer's agenda 7: Closing the sale Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Properly employed and supported, TRiM Practitioners can make a significant contribution to staff welfare by offering structured peer support and TRiM assessments to colleagues. TRiM practitioners are trained to identify the risk factors for the development of post traumatic stress and to know when to signpost colleagues to professional support.

One of the most frequent telephone queries we receive at Inclusive Solutions is from parents whose disabled son or daughter is about to make the transition from Primary to Secondary School. Typically there is a tale to be told of LA planning procedures that are too little and too late, and a severe lack of confidence from all parties that the transition will be successful. Little wonder that transfers from mainstream to special schools continue to peak at Year 7! Course Category Peer Support Strategic Work Visioning and Problem Solving Person Centred Planning Description One of the most frequent telephone queries we receive at Inclusive Solutions is from parents whose disabled son or daughter is about to make the transition from Primary to Secondary School. Typically there is a tale to be told of LA planning procedures that are too little and too late, and a severe lack of confidence from all parties that the transition will be successful. Little wonder that transfers from mainstream to special schools continue to peak at Year 7! Because of this we have put together a different kind of support plan that aims to maximise the chances of Primary/Secondary transitions being successful. In essence our approach brings together a person centred planning tool called ‘MAPS’ and a ‘Circle of Friends’ recruited from within the Year 7 tutor group. The Circle of Friends forms the core of the MAPS session and are central in developing (with parents and staff) a Plan for embedding the focus child in the new school setting. Community Circles bring together disabled and non disabled pupils in a network of mutual support. Peer support is an approach to impacting on inclusion and transition in primary and secondary schools by actively involving other pupils. Enjoy participating in a multi media workshop that will challenge, entertain and reach for your emotions. Watch young people doing their stuff! Testimonials ‘It had a huge impact on all levels’ ‘Very user friendly’ Learning Objectives To be able to understand the values and wider context of peer support To be able to set up and run a peer counselling scheme to reduce bullying To understand and be able to maximise the power of the peer group in supporting relationships, achievement and behaviour change Who Is It For ? Primary and secondary teachers Heads and Deputies SENCOs Learning Support and Guidance staff Advanced Skills Teachers Parents Local Authority Support Services Community Development workers Early Years and School based Practitioners Course Content The course explores the questions : How can we improve our transition arrangements? Practically how do we go about involving pupils in this process? Do you have any fresh ideas on transition processes? Take a tour through this range of strategies for bringing about smooth transitions, meeting challenging emotional needs and to develop inclusion. Circles of friends: peer support and inclusion. Pupils work to problem solve with and actively support the inclusion and behaviour change of one of their peers Community Circles of Exchange and Mutual Support set up between disabled and non disabled group Peer support, counselling and mediation: reduce bullying and address emotional needs as older pupils offer active listening support and interventions Cross Age Mentoring: older pupils offer supportive mentoring to younger pupils in the same school or in feeder primary schools MAPS and PATH as person centred planning for transitions

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Negotiation Techniques course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose this Techniques Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Negotiation Techniques Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ******Courses are included in this Negotiation Techniques Course: Course 01: Level 5 Diploma in Business Analysis Course 02: Level 7 Diploma in Facilities Management Course ******Others included in this course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Techniques Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills Assessment Method After completing each module of the Negotiation Techniques, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Techniques course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Techniques could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Negotiation Techniques course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included