291 Active Listening courses in Manchester delivered On Demand

In today's competitive world, you must have a precise set of talents to succeed in your profession. You will gain the most in-demand skills to jumpstart your career and update your existing knowledge and abilities in this in-depth Award in ADHD Course. Through this course, you will learn all about ADHD and how it impacts children and teenagers. From both the child's and the community's perspectives, you will also learn about the advantages and disadvantages of a child with ADHD in mainstream schools and specialised education. The course will teach you about the problems that young children experience daily, how their behaviour can be misinterpreted, and everything there is to know about ADHD. This Award in ADHD Course is designed to help you boost your job chances and provide you with the skills to succeed. Enrol today and start learning. Learning Outcomes After completing this Award in ADHD course, you will be able to - Gain a better knowledge of ADHD. Examine a variety of instructional methods. Learn how to help children with attention deficit hyperactivity disorder (ADHD). Improve your communication abilities. Improve your active listening abilities. Deal with a difficult situation. Why Choose Award in ADHD Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Award in ADHD course. **Courses are included in this ADHD Course** Main Course: Award in ADHD **GIFT COURSES** Course 01: Early Years Level 4 Course 02: Teaching Assistant ***Others Benefits of this course*** Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Award in ADHD course] Course Curriculum of *** Award in ADHD *** Module 1: Overview of ADHD Module 2: The Experience of Treatment and Care for ADHD Module 3: Families and ADHD Module 4: Psychological Interventions for Children with ADHD in Educational Settings and Parent Training Module 5: ADHD and Attention Difficulties Module 6: Cognitive Approaches in ADHD Module 7: The Organisation of Care for ADHD > Free Courses Course 01: ***Early Years Level 4*** Module 1: Supporting the Emotional and Physical Well-being of Children Module 2: Equality, Diversity and Professional Partnerships Module 3: Health and Safety Legislation Module 4: Observations, Assessments and Planning Module 5: Safeguarding Children Module 6: The Early Years Foundation Stage Module 7: Managing in a Nursery Environment Module 8: Engaging in Professional Development Course 02: ***Teaching Assistant*** Module 01: Roles and Responsibilities of the Teaching Assistant Module 02: Working in the School Module 03: Working in the Classroom Module 04: Promote Children and Young people's Positive Behaviour Module 05: Support Children and Young People's Health and Safety Module 06: Communication and Professional Relationships with Children, Young People and Adults Module 07: Develop Professional Relationships with Children, Young People and Adults Module 08: Promote Equality, Diversity and Inclusion in Work with Children and Young People Module 09: Understand How to Safeguard the Wellbeing of Children and Young People Module 10: Support Learning Activities Module 11: Schools as organisations Module 12: Support Assessment for Learning Module 13: Engage in personal development in children's and young people's settings Module 14: Understand Child and Young Person Development Module 15: Support Children and Young People to Achieve Their Education Potential Module 16: Support Children and Young People to Make Positive Changes in Their Lives Module 17: Facilitate the Learning and Development of Children and Young People through Mentoring Assessment Method After completing each module of the Award in ADHD Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Award in ADHD course is perfect for - Doctors Nurses Social Workers Teachers and Teaching Assistants Family and Friends Requirements There are no specific requirements for this Award in ADHD course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Award in ADHD course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path An Award in an ADHD course may eventually benefit a variety of roles, but it would be especially beneficial to careers as a- SEN Teachers Teaching Assistant Classroom Assistant Support Worker SEN Teaching Assistant Certificates Certificate of completion Digital certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist and Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Medical Receptionist and Secretary course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist and Secretary course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist and Secretary Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist and Secretary Course Course 01: Medical Receptionist and Secretary Course 02: Level 5 Negotiation Skills Course Course 03: Level 7 Life Coaching ***Others Included of Medical Receptionist and Secretary Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist and Secretary Course: Module 1: The National Health Service Module 2: Patient (Customer) Care Module 3: Communication Module 4: Law, Ethics and Medicine Module 5: Health & Safety in a Clinical Environment Module 6: Practical Reception Skills in General Practice Module 7: The Hospital Service Module 8: Private Medicine Module 9: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine ------------------- ***GIFT Courses: ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 7 Life Coaching*** Module 01: Life Coaching Fundamentals Module 02: The Process of Life Coaching Module 03: Emerging Communication Skills Module 04: Introduction to Neuro-Linguistics Programming (NLP) Module 05: Mental Skills Development Module 06: Physical Skills Development Module 07: Body Language Module 08: Emerging Organizational Skills Module 09: Developing Creativity Module 10: Improving Presentation Skills Module 11: Developing Effective Negotiation Skills Module 12: Managing Your First Impression ------------------ Assessment Method After completing each module of the Medical Receptionist and Secretary, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist and Secretary course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist and Secretary course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist and Secretary course because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist and Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Enhance your professional skills to a whole new level with the best-selling and award-winning Customer Experience Manager course! Expand your expertise with high-quality training - study and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 5 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes of : Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the Customer Experience Manager course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Customer Experience Manager course materials. Then, from any internet-enabled device, access the Customer Experience Manager course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Customer Experience Manager Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Customer Experience Manager program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum**** Here is the curriculum breakdown of Customer Experience Manager course: ***Customer Experience Manager*** Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Establishing Your Attitude Module 04: Introduction to Customer Relationship Management (CRM) Module 05: CRM Fundamentals Module 06: CRM Strategies Module 07: Deepening Customer Relationship Module 08: Handling Customer Complaints Module 09: Identifying and Addressing Customer Needs Module 10: In-Person Customer Service Module 11: Customer Service Communication Strategies Module 12: Aspects of Phone Etiquette Module 13: Building Rapport Over the Phone Module 14: Active Listening and Managing Tough Callers Show off Your New Skills with a Certification of Completion The learners have to successfully complete the course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Customer Experience Manager Course Right for You? Anyone interested in learning more about this subject should take this Customer Experience Manager course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Customer Experience Manager program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path After completing this Customer Experience Manager Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned.

Enhance your supervisory skills with our Professional Supervisor Training course. Learn essential techniques for setting expectations, assigning work, providing feedback, managing time, and resolving conflict. Ideal for new supervisors or those seeking to improve their leadership abilities.

The Call Centre & Customer Service Training Course is designed to help call center professionals expertly handle customer calls and ensure that every caller receives the best possible service. You will get provide with the skill building in every aspect of handling calls from customers such as the use of probing techniques, voice control, what to say when, rapport building and much more. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Call Centre & Customer Service Training Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Call Centre & Customer Service Training Course - Updated Version Introduction to Customer Service 00:25:00 What's Different about Good Customer Service? 00:14:00 Customer Relationship Management 00:44:00 Customer Service Communication Strategies 00:26:00 Aspects of Phone Etiquette 00:33:00 Building Rapport Over the Phone 00:26:00 Inbound and Outbound Calls 00:18:00 Active Listening and Managing Tough Callers 00:30:00 Managing Interoffice Calls and Voicemail 00:12:00 Problem Solving over the Phone 01:06:00 Intra Organisation Dealings 00:37:00 Measuring Customer Service 00:14:00 Call Centre & Customer Service Training Course - Old Version Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 00:15:00 Module Eight - Bench marking 00:20:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 00:20:00 Module Eleven - Closing 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Tired of browsing and searching for a Service Helpdesk & Technical Support course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Service Helpdesk & Technical Support bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Service Helpdesk & Technical Support course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Service Helpdesk & Technical Support and help you along your learning journey. Advanced audio-visual learning modules of these Service Helpdesk & Technical Support courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Service Helpdesk & Technical Support, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Service Helpdesk & Technical Support Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: Level 4- Office Management Course 03: Paralegal Course 04: Online Meeting Management Course 05: Interpersonal Skills in Management Course 06: Customer Relationship Management Course 07: Document Control Course 08: Information Management Course 09: Email Writing Training Course 10: Level 2 Effective Minute Taking Course Course 11: Touch Typing Essential Skills Level 3 Course 12: Business Law Course 13: Workplace Confidentiality Course 14: Public Speaking and Presentation Skill Course Enrol now in Service Helpdesk & Technical Support to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Course 02: Level 4- Office Management Introduction to Office Administration Skills of an Effective Administrator Mail Services and Shipping Effective Planning and Scheduling Organising Meeting and Conferences Business Writing Skills Time Management Stress Management Business Telephone Skills Communication Skills Conflict Management Business Etiquette Microsoft Office Skills Course 03: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

🌟 Unlock the Power of Person-Centered Care: Enroll Now! 🌟 Are you ready to revolutionize your approach to caregiving? Dive into the transformative world of Person-Centered Care with our comprehensive course! Whether you're a seasoned healthcare professional or an individual seeking to enhance your caregiving skills, this course is your gateway to a more empathetic, effective, and fulfilling practice. Why Person Centered Care? Person-Centered Care isn't just a method; it's a philosophy that places the individual at the heart of care delivery. 🌺 In a world where healthcare can sometimes feel impersonal and fragmented, Person-Centered Care redefines the standard by prioritizing the unique needs, preferences, and values of each person. By fostering authentic connections and building trust, practitioners can create environments where individuals feel heard, respected, and empowered in their own care journey. In this course, you'll explore the principles and practices of Person-Centered Care, gaining valuable insights into communication techniques, holistic assessment strategies, and collaborative decision-making processes. Through real-life case studies and interactive exercises, you'll learn how to tailor care plans to meet the diverse needs of individuals across the lifespan, fostering a culture of dignity, autonomy, and compassion. Benefits of Taking Our Person Centered Care Course ✨ Enhanced Communication Skills: Develop the art of active listening, empathy, and effective communication to build meaningful connections with those in your care. ✨ Individualized Care Plans: Learn how to create personalized care plans that honor each person's unique identity, preferences, and cultural background. ✨ Empowerment and Autonomy: Empower individuals to actively participate in their care decisions, fostering a sense of autonomy, dignity, and self-worth. ✨ Improved Outcomes: By placing individuals at the center of care, you'll contribute to improved health outcomes, increased satisfaction, and enhanced overall well-being. ✨ Professional Growth: Expand your skill set and differentiate yourself as a compassionate and person-centered caregiver in an increasingly competitive healthcare landscape. Who is This For? Our Person-Centered Care course is designed for a diverse range of individuals and professionals, including: 👩‍️ Healthcare Practitioners: Nurses, physicians, therapists, and allied health professionals seeking to deepen their understanding of person-centered approaches to care delivery. 👨‍👩‍👧‍👦 Caregivers: Family caregivers, home health aides, and individuals providing care for loved ones at home or in community settings. 👩‍🏫 Students: Students pursuing careers in healthcare, social work, psychology, or related fields, eager to integrate person-centered principles into their practice from the outset. 👴👵 Long-Term Care Professionals: Professionals working in long-term care facilities, assisted living communities, and hospice settings, committed to enhancing the quality of life for older adults and individuals with complex care needs. Career Path Embarking on the journey of Person-Centered Care opens up a myriad of opportunities for professional growth and advancement: 🌿 Clinical Settings: Apply person-centered principles in hospitals, clinics, and primary care settings to optimize patient outcomes and satisfaction. 🌿 Long-Term Care: Lead culture change initiatives in long-term care facilities, transforming organizational practices to prioritize resident-centered care. 🌿 Community Health: Partner with community organizations and advocacy groups to promote person-centered approaches to health and wellness in diverse populations. 🌿 Education and Training: Share your expertise as an educator or consultant, empowering future generations of caregivers to embrace the transformative power of person-centeredness. Don't miss your chance to join the movement towards a more compassionate and individualized approach to care. Enroll in our Person-Centered Care course today and embark on a journey that will not only transform your practice but also touch the lives of those you serve. Together, let's make Person-Centered Care the standard of care for generations to come! 🌟 Course Curriculum Module 1 The Principles of Person-Centred Care The Principles of Person-Centred Care 00:00 Module 2 Benefits of Person-Centred Care Benefits of Person-Centred Care 00:00 Module 3 Implementing Person-Centred Care Implementing Person-Centred Care 00:00 Module 4 Person-Centred Care Practices Person-Centred Care Practices 00:00 Module 5 Challenges and Solutions in Implementing Person-Centred Care Challenges and Solutions in Implementing Person-Centred Care 00:00 Module 6 Implementing Person-Centred Care in Practice Implementing Person-Centred Care in Practice 00:00 Module 7 Person-Centred Care in Specialized Settings Person-Centred Care in Specialized Settings 00:00 Module 8 Person-Centred Care in Community-based Settings Person-Centred Care in Community-based Settings 00:00 Module 9 Person-Centred Care in Chronic Care Settings Person-Centred Care in Chronic Care Settings 00:00 Module 10 Person-Centred Care in End-of-Life Care Settings Person-Centred Care in End-of-Life Care Settings 00:00

Master Conflict Management: Navigate Challenges Like a Pro! 🚀 Are you tired of navigating through conflicts without a compass? Do you wish you could turn tense situations into opportunities for growth and collaboration? Look no further! Welcome to our comprehensive Conflict Management course, where you'll learn the essential skills to tackle conflicts head-on and emerge victorious! Why Conflict Management Matters In today's fast-paced world, conflicts are inevitable. Whether it's in the workplace, within your family, or among friends, knowing how to manage conflicts effectively is a crucial skill. Conflict resolution isn't just about finding a compromise; it's about fostering understanding, building relationships, and driving positive change. Our Conflict Management course equips you with the tools, strategies, and mindset needed to transform conflicts into constructive outcomes. From communication techniques to negotiation tactics, you'll gain the confidence to navigate even the most challenging situations with grace and poise. What You'll Learn 🔍 Understanding Conflict: Explore the root causes of conflicts and gain insights into human behavior and psychology. 🗣️ Effective Communication: Master the art of active listening, assertive communication, and non-verbal cues to foster meaningful dialogue. ️ Negotiation Skills: Learn proven negotiation strategies to reach win-win solutions and build mutually beneficial relationships. 🛠️ Conflict Resolution Techniques: Acquire practical techniques for resolving conflicts, managing emotions, and finding common ground. 🤝 Building Trust and Collaboration: Cultivate trust, empathy, and teamwork to turn conflicts into opportunities for growth and innovation. Who is this for? Our Conflict Management course is perfect for professionals, leaders, managers, and individuals seeking to enhance their interpersonal skills and become adept at handling conflicts in any setting. Whether you're a seasoned executive, an aspiring entrepreneur, or someone navigating personal relationships, this course offers invaluable insights and practical strategies for success. Career Path The skills you'll gain from our Conflict Management course are not only applicable in your personal life but also highly sought-after in the professional arena. Here are just a few career paths where conflict management expertise can make a significant impact:   🏢 Business and Management: Excel as a leader, manager, or team member by fostering a culture of collaboration and conflict resolution within your organization. 💼 Human Resources: Serve as a trusted mediator and advisor, helping employees navigate conflicts and fostering a positive work environment. 🌐 International Relations: Navigate cultural differences and diplomatic challenges with finesse, promoting peace and understanding on a global scale. 🎓 Education and Counseling: Support students, clients, and communities by facilitating constructive dialogue and resolving conflicts in educational and counseling settings. Frequently Asked Questions (FAQs) Q: Is this course suitable for beginners? A: Absolutely! Our Conflict Management course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Whether you're just starting your journey or looking to enhance your existing skills, you'll find valuable insights and practical techniques to help you succeed. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and schedule. However, we recommend dedicating sufficient time to fully absorb the content and engage with the exercises and activities provided. Rest assured, our flexible learning platform allows you to progress at your own pace, ensuring a rewarding and enriching learning experience. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of the Conflict Management course, you will receive a certificate acknowledging your achievement. This certificate serves as a testament to your commitment to personal and professional development, showcasing your newfound skills and expertise to employers, colleagues, and peers. Enroll Today and Transform Conflicts into Opportunities! Don't let conflicts hold you back from achieving your goals and aspirations. Take charge of your destiny and embark on a transformative journey with our Conflict Management course. Enroll today and unlock the power of effective communication, negotiation, and conflict resolution. Together, let's turn conflicts into stepping stones towards success! Ready to Get Started? Join Now! 🎉 Course Curriculum Module 1_ Understanding Conflict Understanding Conflict 00:00 Module 2_ Communication and Conflict Communication and Conflict 00:00 Module 3_ Conflict Styles Conflict Styles 00:00 Module 4_ Problem-Solving and Decision Making Problem-Solving and Decision Making 00:00 Module 5_ Negotiation Skills Negotiation Skills 00:00 Module 6_ Mediation and Third-Party Intervention Mediation and Third-Party Intervention 00:00 Module 7_ Managing Emotions in Conflict Managing Emotions in Conflict 00:00 Module 8_ Team Conflict Team Conflict 00:00 Module 9_ Organizational Conflict Organizational Conflict 00:00 Module 10_ Conflict Resolution in Action Conflict Resolution in Action 00:00

Join our Supervisor Training for Professionals course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Supervisor Training for Professionals course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Supervisor Training for Professionals course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Supervisor Training for Professionals. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Supervisor Training for Professionals course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Supervisor Training for Professionals is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Supervisor Training for Professionals course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Supervisor Training for Professionals Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Supervisor Module One - Getting Started 01:00:00 Module Two - Setting Expectations 01:00:00 Module Three - Setting Goals 00:30:00 Module Four - Assigning Work 01:00:00 Module Five - Degrees of Delegation 01:00:00 Module Six - Implementing Delegation 00:30:00 Module Seven - Providing Feedback 00:30:00 Module Eight - Managing Your Time 00:30:00 Module Nine - Resolving Conflict 00:30:00 Module Ten - Tips for Special Situations 00:30:00 Module Eleven - A Survival Guide for the New Supervisor 00:30:00 Module Twelve - Wrapping Up 00:30:00 Supervisor Skills Making the Transition 00:15:00 Key Behaviors and Attitudes 00:15:00 Setting Goals as Supervisor 00:15:00 Planning for Success 01:00:00 Active Listening Techniques 00:15:00 Communication Skills 00:30:00 Giving Feedback 00:30:00 Giving Instructions 00:15:00 Orders, Requests, and Suggestions 00:15:00 Managing Conflict 00:15:00 Managing Challenging Situations 00:30:00 Activities Supervisor Training for Professionals - Activities 00:00:00 Recommended Reading Recommended Reading: Supervisor Training for Professionals 00:00:00 Mock Exam Mock Exam- Supervisor Training for Professionals 00:20:00 Final Exam Final Exam- Supervisor Training for Professionals 00:20:00

Register on the Difficult Conversations: How To Become a Master of Them today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Difficult Conversations: How To Become a Master of Them course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Difficult Conversations: How To Become a Master of Them course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Difficult Conversations: How To Become a Master of Them course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Difficult Conversations Introduction - Welcome from Alan Stevens 00:02:00 Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 How to Close a Difficult Conversation 00:02:00 Conclusion Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.