Description

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist and Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully.

This Medical Receptionist and Secretary course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist and Secretary course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry.

Learning Outcomes

After completing this course, learner will be able to:

Understand the fundamentals of the National Health Service.

Understand the roles and responsibilities of a medical secretary.

Know how to organise schedules and manage appointment systems.

Gain a clear understanding of the Law, Ethics and Medicine.

Gain a thorough understanding of the effective filing system in medical offices.

Familiarise yourself with the concept of patient confidentiality and its dos and don'ts.

Become skilled at controlling and ordering stocks and supplies.

Gain in-depth knowledge of Medical Terminology and Clinical Aspects.

Know the importance of health and safety in the healthcare sector.

Have a solid understanding of Complementary Medicine

Why Choose Medical Receptionist and Secretary Course from Us

Self-paced course, access available from anywhere.

Easy to understand, high-quality study materials.

This Course developed by industry experts.

MCQ quiz after each module to assess your learning.

Automated and instant assessment results.

24/7 support via live chat, phone call or email.

Free PDF certificate as soon as completing this course.

**Courses are included in this Medical Receptionist and Secretary Course

Course 01: Medical Receptionist and Secretary

Course 02: Level 5 Negotiation Skills Course

Course 03: Level 7 Life Coaching

***Others Included of Medical Receptionist and Secretary Course

Free 3 PDF Certificate

Access to Content - Lifetime

Exam Fee - Totally Free

Free Retake Exam

[ Note: Free PDF certificate as soon as completing the course ]

Detailed course curriculum of the Medical Receptionist and Secretary Course:

Module 1: The National Health Service

Module 2: Patient (Customer) Care

Module 3: Communication

Module 4: Law, Ethics and Medicine

Module 5: Health & Safety in a Clinical Environment

Module 6: Practical Reception Skills in General Practice

Module 7: The Hospital Service

Module 8: Private Medicine

Module 9: Forms, Fees and Finances in General Practises

Module 10: Using Information Technology

Module 11: Medical Terminology and Clinical Aspects

Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary

Module 13: Complementary Medicine

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***GIFT Courses:

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***Level 5 Negotiation Skills Course***

Module 01: An Overview of Negotiation

Module 02: How to Prepare For Negotiations

Module 03: The Process of Negotiation

Module 04: Ways of Developing Persuasion & Influencing Skills

Module 05: Ways of Developing Communication Skills

Module 06: How to Develop Active Listening Skills

Module 07: Comprehending Body Language

Module 08: Assertiveness and Self Confidence

Module 09: Managing Anger

Module 10: Managing Stress

Module 11: Negotiation Tactics to Closing a Better Deal

Module 12: Ways of Overcoming Sales Objections

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***Level 7 Life Coaching***

Module 01: Life Coaching Fundamentals

Module 02: The Process of Life Coaching

Module 03: Emerging Communication Skills

Module 04: Introduction to Neuro-Linguistics Programming (NLP)

Module 05: Mental Skills Development

Module 06: Physical Skills Development

Module 07: Body Language

Module 08: Emerging Organizational Skills

Module 09: Developing Creativity

Module 10: Improving Presentation Skills

Module 11: Developing Effective Negotiation Skills

Module 12: Managing Your First Impression

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Assessment Method

After completing each module of the Medical Receptionist and Secretary, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.

Certification

After completing the MCQ/Assignment assessment for this Medical Receptionist and Secretary course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.

Who is this course for?

This Medical Receptionist and Secretary course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities.

Requirements

There are no specific requirements for this Medical Receptionist and Secretary course because it does not require any advanced knowledge or skills.

Career path

After completing this Medical Receptionist and Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including -

Medical Receptionist

Medical Secretary

Healthcare Administrator

GP Receptionist

Patient Coordinator

Certificates

Certificate of completion

Digital certificate - Included

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Medical Receptionist and Secretary

By Training Tale

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