1077 Accounts courses delivered Online

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: • Cisco Unified Communications system channel partners and resellers who are responsible for sales, implementation or administration of a Cisco Unified Contact Center. • System and technical support engineers. • Day 1 and Day 2 support personnel. • Administrative and reporting personnel. Overview Upon completing this course, the learner will be able to meet these overall objectives: • Understand the Cisco Unified CCE solution, architecture, solution options, integrated features, and call flow options. • Understand basic principles and configuration requirements for ACD activity in Cisco Unified CM, Cisco Unified CVP, ICM, and how to access and use the Cisco Finesse Agent Desktop. • Understand requirements and configurations to implement IVR activity in Cisco Unified CVP. • Understand and use administrative features and functions of ICM and implement more complex routing to include Precision Routing, routing from Cisco Unified Communications Manager and routing in a ring-no-answer condition. • Understand basic concepts and terms to access, view, modify reports and use other reporting functions provided by Cisco Unified Intelligence Center. Helps prepare learners to administer the Cisco Unified CCE v11.5 solution. Cisco Unified Contact Center Enterprise Overview Lesson 1: Presenting Cisco Unified Contact Center Enterprise Lesson 2: Cisco Unified CCE Core Components Lesson 3: Cisco Unified CCE Options Lesson 4: Basic Call Flow Models Basic ACD Configurations Lesson 1: Configuring Cisco Unified Communications Manager Lesson 2: Configuring Cisco Unified CVP Lesson 3: Configuring Cisco Unified CCE Lesson 4: Using Cisco Finesse Lesson 5: Using Cisco Unified CCE Script Editor Configuring Cisco Unified CVP for IVR Functionality Lesson 1: Basic IVR Configurations Lesson 2: Basic IVR Scripting using CVP Micro-Applications Extended Functions Lesson 1: ICM User Accounts and Feature Control Sets Lesson 2: Using ICM Utilities Lesson 3: Understanding ICM Variables Lesson 4: Precision Routing Lesson 5: Routing Calls from Cisco Unified CM Lesson 6: Ring-No-Answer Routing Cisco Unified CCE Reporting Lesson 1: Introducing Cisco Unified Intelligence Center Lesson 2: Running and Modifying CUIC Reports Lesson 3: Creating CUIC Reports and Dashboards

Duration 1 Days 6 CPD hours This course is intended for Those who need to understand the financial implications of their day-to-day decisions to increase the profitability and performance of their business. This course is suitable for managers with little or no financial knowledge. Overview Understanding of financial accounts and reports The ability to use and understanding of financial concepts Analytical skills to interpret financial results using ratios This course shows how to interpret key financial statements highlighting the questions and areas that matter. It identifies warning signals that managers need to be aware of and shows how to understand key performance indicators to drive profitability. Course Outline The Business Cycle: understand how money flows in a business Business objectives: use financial data to achieve business targets The income statement, the cash flow statement and the balance sheet Accrual and cash accounting Operational & Financial Gearing Profit vs Cash and other key financial ratios, how to use them effectively Working capital management Cash flow management EBIT, EBITDA, Free & Operating Cash Flow & other measures of profit / cash Understanding Return on Investment & asset valuations Additional course details: Nexus Humans Finance for Non Finance Managers (1 Day) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Finance for Non Finance Managers (1 Day) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: IT Staff and Managers Network and systems personnel and engineers Small to mid-sized organizations that require fundamental knowledge on networking terms/concepts and configuration guidance for Meraki equipment. This also includes organizations looking to implement remote sites, provide a guest wireless solution, and collect user analytics. Overview Following completion of this course, students will understand, Install, Configure, Monitor, and Troubleshoot the following: Navigate and Configure the dashboard Add MX/MS devices to the Dashboard Understand and Configure Configuration Templates Understand and Configure Group Policies Manage/Configure/Integrate Users and Radius Policies Configure, Monitor, and Troubleshoot MS Switches Troubleshoot devices and Connectivity This 3-day Cisco course provide students with the skills to configure, optimize, and troubleshoot a Cisco Meraki solution. Students will learn how to install and optimize Meraki MS Switches. Students will also learn how to configure the Meraki Dashboard. Student will troubleshoot and configure the Meraki environment and learn how to diagnose and resolve user and Network issues that may arise. Introduction to Meraki The Meraki Mission Cisco Meraki: Bringing the Cloud to Enterprise Networks Cloud-Managed Networking Architecture Benefits of a Cloud-Based Solution The Meraki Full Stack: New and Unique Value Proposition Meraki Deployment ? How it works Why Customers Choose Meraki Meraki MS Switches Overview Meraki API Overview Meraki Licensing Enterprise Support Cisco Meraki Documentation Cloud Management with the Meraki Dashboard The Meraki Dashboard Dashboard: Organizational Structure Out-of-band Cloud Management Loss of Connectivity to the Cisco Meraki Cloud Meraki Dashboard Logins Create Dashboard Accounts and Organization MSP Logins - Manage Multiple Organizations Modify an Organization View Organizations Health Meraki Dashboard Best Practices Dashboard Search Meraki Help Organizational Wide Settings Configure Monitor Create and Manage Configuration Templates Network-Wide Settings Configure Meraki Switching MS Switch Platforms and Features MS Feature: Multi-gigabit Ethernet Cisco Meraki MS Access Switches Cisco Meraki MS Aggregation Switches Using Tags to search, monitor and configure Meraki Switches Meraki Switch Configuration Port Configuration Meraki Switch Monitoring Troubleshooting Tools Managing Firmware Upgrades

Course Overview Clear out all your confusion about cloud computing and learn it from the primary level with the Basic Cloud Computing with Cloud Models course. This course is designed to introduce you to cloud computing fundamentals and to give you the opportunity to add a valuable certificate to your resume. This Basic Cloud Computing with Cloud Models course will provide you with a detailed definition of cloud computing. It will introduce you to the five key characteristics of cloud computing. Here, you will learn what SAAS, PAAS and IAAS are. The course will teach you the process of creating a free Azure account. You will become skilled in managing the Azure account with CL and PowerShell. In the easy to follow module, you will receive valuable information on Amazon Web Services. You will understand the techniques of getting free access to AWS and creating free AWS accounts.  This Basic Cloud Computing with Cloud Models course will equip you with the essentials of cloud computing. Enroll in the course and prepare yourself to pursue a career in the relevant industry. Learning Outcomes Learn the definition and importance of cloud computing Familiarize with the five vital characters of cloud computing Understand the process of Azure free account Build the skills to manage Azure with CL and PowerShell Enrich your knowledge of Amazon Web Services Who is this course for? Anyone interested to learn about cloud computing Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path  The Basic Cloud Computing with cloud models course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Cloud Support Engineer Cloud Computing Engineer IT Support and Cloud Engineer Cloud Computing Analyst Cloud Computing Administrator Introduction Introduction 00:01:00 The Need for Cloud Computing 00:13:00 The Definition of Cloud Computing 00:05:00 Evolution of Cloud and Cloud Models 00:05:00 What is SAAS , PAAS and IAAS 00:05:00 Who is responsible for Data in cloud 00:10:00 The Five Key Characteristics of Cloud Computing 00:08:00 Benefits of Cloud Computing 00:09:00 CapEx vs OpEx 00:03:00 Cloud DataCenters : Where are they? 00:02:00 What is Gartner Say About Cloud Providers 00:02:00 Please Read This 00:01:00 Let's Talk Azure How to create Azure Free Account 00:02:00 How to Login to Azure Portal 00:10:00 Managing Azure with CLI 00:04:00 Let's Learn AWS Foot Prints of Amazon Web Services 00:14:00 AWS Console Tour 00:10:00 Free access to AWS 00:03:00 Creating a Free AWS Account 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview The hospitality industry is filled with possibilities; if you can grasp the right tactics, you can establish a flourishing career in this industry. The Hospitality Management Diploma course is here to introduce you to these tricks and help you climb the career ladder. The Hospitality Management Diploma Course will provide you with the theoretical knowledge and practical skills required in the hospitality industry. From the easy to follow modules, you will be able to identify the fundamentals of hospitality management. You will understand the recruitment and selection method. This course will help you to build your competence in front desk operations, security operations, managing service quality and more. You will grasp the strategies to meet your customers' needs and keep them content with your services.  The Hospitality Management Diploma course is a complete bundle that will teach you the ins and outs of hospitality management. Enroll in the course and kickstart your career in the relevant industry. Learning Outcomes Get valuable insights into the hotel industry Understand the recruitment and selection process followed in this industry Grasp the strategies for managing front desk operations, housekeeping and security operations. Pick up the effective skills for tourism marketing Build the essential knowledge and expertise for managing accounts Learn the tips and tricks to keep your customers satisfied Who is this course for? The Hospitality Management Diploma course is ideal for both the current and future professionals of the hospitality industry. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Hospitality Management Diploma course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Hotel Manager Tourist Group Manager Restaurant Manager Catering Manager Hospitality Management Diploma Module 01: Introduction to Hospitality Management 00:23:00 Module 02: An Overview of Hotel Industry 00:17:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:20:00 Module 04: The Process of Development and Training in Hospitality Industry 00:23:00 Module 05: Management of Front Office Operations 00:18:00 Module 06: Management of Housekeeping, Engineering and Security Operations 00:26:00 Module 07: Management of Food and Beverage Operations 00:19:00 Module 08: Management of Service Quality in Hospitality Industry 00:19:00 Module 09: Marketing in Travel and Tourism Business 00:23:00 Module 10: Accounting in Hospitality Industry 00:25:00 Module 11: Customer Satisfaction 00:22:00 Module 12: E-Hospitality and Technology 00:21:00 Mock Exam Mock Exam - Hospitality Management Diploma 00:20:00 Final Exam Final Exam - Hospitality Management Diploma 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Getting Started The qualifications of the QUALIFI Level, 5 Extended Diploma in Business Management develop and reward today and future business managers and continue to bring recognition and professionalism to the management sectors. With a focus on practical skills, this diploma equips learners with the skills needed to become effective business managers in today's dynamic and globalised business environment. Key Benefits To understand and apply the principles of leadership in a business environment. Review and apply business management principles within the industry and specific environment. Develop strategic plans that align with the vision and objectives of an organisation. Understand and apply financial management principles to analyse financial statements and make informed decisions. Develop and implement marketing strategies to promote products and services. Lead and manage teams effectively by using appropriate leadership styles. Effectively use verbal and communication skills. Manage one's personal development and growth. To improve learners' employability by allowing them to explore the relationship between management theories and their practical application in the business world. Analyse problem-solving techniques specific to business and industry.   Career Pathways The QUALIFI Level 5 Diploma in Extended Business Management can open many career pathways including, but not limited to: Operations manager with an estimated average salary of £48,814 per annum Accounts manager with an estimated average salary of £46,657,506 per annum Financial analyst with an estimated average salary of £45,000per annum Marketing manager with an estimated average salary of £50,000 per annum Sales manager with an estimated average salary of £48,000 per annum Business Analyst with an estimated average salary of £61,118 per annum Assistant manager with an estimated average salary of £40,222 per annum   About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations   Entry Requirements The Qualification has been designed to be accessible without artificial barriers restricting access; for this Qualification, applicants must be 18 or older.   Learners who possess Qualifications at Level 3 and/or 4; Learners who have work experience at a managerial level and demonstrate ambition with clear career goals; Learners who possess a first degree in another discipline and want to develop their careers in business. Progression Completing the QUALIFI Level 5 Diplomas will enable learners to progress to: QUALIFI Level 6 Diploma in related areas. Bachelor'sBachelor's degree final year. Employment in an associated profession.   Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills.       Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Bus1.1: Communication in an Organisation Reference No : D/507/1581 Credit : 20 || TQT : 200 This unit is divided into three parts and examines communications at an organisational level, interpersonal communications and managing internal and external communications. UNIT2- Bus1.2: Leadership and the Organisation Reference No : H/507/1582 Credit : 20 || TQT : 200 This unit looks at developing practical leadership skills at a non-strategic level within a rapidly changing working environment. The unit allows learners to explore the attributes and skills of successful leaders in depth. UNIT3- Bus1.3: Financial Awareness Reference No : M/507/1584 Credit : 20 || TQT : 200 The overriding aim of the unit is to provide the learner with the necessary knowledge to critically evaluate the financial systems, processes and procedures in their organisations. UNIT4- Bus1.4: Managing Change Reference No : A/507/1586 Credit : 20 || TQT : 200 Management has often been defined as ''creating change through people,'' this unit encourages learners to adopt this approach to change. This unit aims to enable learners to understand the issues relating to the management of activities with a particular focus on problem-solving. UNIT5- Bus1.6: Developing Teams Reference No : J/507/1588 Credit : 20 || TQT : 200 The unit focuses on building, developing and supporting teams to enable them to achieve their goals and objectives. Learners will identify the skills and potential of teams and individuals. UNIT6- Bus2.1: Responding to the Changing Business Environment Reference No : R/507/1612 Credit : 20 || TQT : 200 The unit aims to introduce the learner to several dynamic factors that affect how an organisation operates and the required change in management. UNIT7- Bus2.2: Effective Decision Making Reference No : Y/507/1613 Credit : 20 || TQT : 200 The unit aims to equip the learner with the means to manage the decision-making process rather than the outcome or decision itself. By recognising decision-making methods, the learner can stress the need for greater participation of stakeholders to ensure pro-activity and innovation. UNIT8- Bus2.3: Business Development Reference No : D/507/1614 Credit : 20 || TQT : 200 The unit will allow learners to work in a team to investigate new business formats and a feasibility assessment for a potential knowledge-based product or service opportunity identified by the team. UNIT9- Bus2.4: Business Models and Growing Organisations Reference No : H/507/1615 Credit : 20 || TQT : 200 To introduce working for and managing creatively within a smaller growth organisation. This unit examines how the small business grows, the reasons for success and how best to manage available growth options. UNIT10- Bus2.5: Customer Management Reference No : K/507/1616 Credit : 20 || TQT : 200 This unit is designed to help learners understand the role of customer-centred organisations. The unit aims to provide learners with understanding and insight into customer behaviour. It will develop skills, and learners will use tools and practice an organisation can use to retain and improve customer retention and relationships. UNIT11- Bus2.6: Risk Management and Organisations Reference No : T/507/1618 Credit : 20 || TQT : 200 This unit will involve the learner developing risk profiles and identifying risk management strategies for selected case studies. The aim is to provide learners with an understanding of what makes an effective organisation, balancing opportunity with change and closely linked with creativity and innovation. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Duration 5 Days 30 CPD hours This course is intended for This course is targeted towards the information technology (IT) professional that has a minimum 1 year IT Security and Networking experience. This course would be ideal for Information System Owners, Security Officers, Ethical Hackers, Information Owners, Penetration Testers, System Owner and Managers as well as Cyber Security Engineers. Overview Upon completion, the Certified Professional Ethical Hacker candidate will be able to competently take the CPEH exam. The CPEH certification training enables students to understand the importance of vulnerability assessments and how to implement counter response along with preventative measures when it comes to a network hack. Security Fundamentals Overview The Growth of Environments and Security Our Motivation? The Goal: Protecting Information! CIA Triad in Detail Approach Security Holistically Security Definitions Definitions Relationships Method: Ping The TCP/IP Stack Which Services Use Which Ports? TCP 3-Way Handshake TCP Flags Malware Types of Malware Types of Malware Cont... Types of Viruses More Malware: Spyware Trojan Horses Back Doors DoS DDoS Packet Sniffers Passive Sniffing Active Sniffing Firewalls, IDS and IPS Firewall ? First Line of Defense IDS ? Second Line of Defense IPS ? Last Line of Defense? Firewalls Firewall Types: (1) Packet Filtering Firewall Types: (2) Proxy Firewalls Firewall Types ? Circuit-Level Proxy Firewall Type of Circuit- Level Proxy ? SOCKS Firewall Types ? Application-Layer Proxy Firewall Types: (3) Stateful Firewall Types: (4) Dynamic Packet-Filtering Firewall Types: (5) Kernel Proxies Firewall Placement Firewall Architecture Types ? Screened Host Multi- or Dual-Homed Screened Subnet Wi-Fi Network Types Wi-Fi Network Types Widely Deployed Standards Standards Comparison 802.11n - MIMO Overview of Database Server Review Access Controls Overview Role of Access Control Definitions More Definitions Categories of Access Controls Physical Controls Logical Controls ?Soft? Controls Security Roles Steps to Granting Access Access Criteria Physical Access Control Mechanisms Biometric System Types Synchronous Token Asynchronous Token Device Memory Cards Smart Card Cryptographic Keys Logical Access Controls OS Access Controls Linux Access Controls Accounts and Groups Password & Shadow File Formats Accounts and Groups Linux and UNIX Permissions Set UID Programs Trust Relationships Review Protocols Protocols Overview OSI ? Application Layer OSI ? Presentation Layer OSI ? Session Layer Transport Layer OSI ? Network Layer OSI ? Data Link OSI ? Physical Layer Protocols at Each OSI Model Layer TCP/IP Suite Port and Protocol Relationship Conceptual Use of Ports UDP versus TCP Protocols ? ARP Protocols ? ICMP Network Service ? DNS SSH Security Protocol SSH Protocols ? SNMP Protocols ? SMTP Packet Sniffers Example Packet Sniffers Review Cryptography Overview Introduction Encryption Cryptographic Definitions Encryption Algorithm Implementation Symmetric Encryption Symmetric Downfalls Symmetric Algorithms Crack Times Asymmetric Encryption Public Key Cryptography Advantages Asymmetric Algorithm Disadvantages Asymmetric Algorithm Examples Key Exchange Symmetric versus Asymmetric Using the Algorithm Types Together Instructor Demonstration Hashing Common Hash Algorithms Birthday Attack Example of a Birthday Attack Generic Hash Demo Instructor Demonstration Security Issues in Hashing Hash Collisions MD5 Collision Creates Rogue Certificate Authority Hybrid Encryption Digital Signatures SSL/TLS SSL Connection Setup SSL Hybrid Encryption SSH IPSec - Network Layer Protection IPSec IPSec Public Key Infrastructure Quantum Cryptography Attack Vectors Network Attacks More Attacks (Cryptanalysis) Review Why Vulnerability Assessments? Overview What is a Vulnerability Assessment? Vulnerability Assessment Benefits of a Vulnerability Assessment What are Vulnerabilities? Security Vulnerability Life Cycle Compliance and Project Scoping The Project Overview Statement Project Overview Statement Assessing Current Network Concerns Vulnerabilities in Networks More Concerns Network Vulnerability Assessment Methodology Network Vulnerability Assessment Methodology Phase I: Data Collection Phase II: Interviews, Information Reviews, and Hands-On Investigation Phase III: Analysis Analysis cont. Risk Management Why Is Risk Management Difficult? Risk Analysis Objectives Putting Together the Team and Components What Is the Value of an Asset? Examples of Some Vulnerabilities that Are Not Always Obvious Categorizing Risks Some Examples of Types of Losses Different Approaches to Analysis Who Uses What? Qualitative Analysis Steps Quantitative Analysis ALE Values Uses ALE Example ARO Values and Their Meaning ALE Calculation Can a Purely Quantitative Analysis Be Accomplished? Comparing Cost and Benefit Countermeasure Criteria Calculating Cost/Benefit Cost of a Countermeasure Can You Get Rid of All Risk? Management?s Response to Identified Risks Liability of Actions Policy Review (Top-Down) Methodology Definitions Policy Types Policies with Different Goals Industry Best Practice Standards Components that Support the Security Policy Policy Contents When Critiquing a Policy Technical (Bottom-Up) Methodology Review Vulnerability Tools of the Trade Vulnerability Scanners Nessus SAINT ? Sample Report Tool: Retina Qualys Guard http://www.qualys.com/products/overview/ Tool: LANguard Microsoft Baseline Analyzer MBSA Scan Report Dealing with Assessment Results Patch Management Options Review Output Analysis and Reports Overview Staying Abreast: Security Alerts Vulnerability Research Sites Nessus SAINT SAINT Reports GFI Languard GFI Reports MBSA MBSA Reports Review Reconnaissance, Enumeration & Scanning Reconnaissance Overview Step One in the Hacking ?Life-Cycle? What Information is Gathered by the Hacker? Passive vs. Active Reconnaissance Footprinting Defined Social Access Social Engineering Techniques Social Networking Sites People Search Engines Internet Archive: The WayBack Machine Footprinting Tools Overview Maltego GUI Johnny.Ihackstuff.com Google (cont.) Domain Name Registration WHOIS Output DNS Databases Using Nslookup Traceroute Operation Web Server Info Tool: Netcraft Introduction to Port Scanning Which Services use Which Ports? Port Scan Tips Port Scans Shou

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