Unlock the Door to Exceptional Service! The UK's service industry pulsates with the rhythm of a million interactions. It's a stage where smiles are currency, and exceeding expectations is an encore performance. Customer Service Representatives hold the baton within this vibrant sphere, orchestrating experiences that turn customers into loyal fans. Did you know, in the UK alone, exceptional customer service drives a remarkable £116 billion in added revenue? That's the power you wield as a master of this craft. This comprehensive Customer Service - Representative course equips you with the tools and techniques to navigate the dynamic world of customer service, transforming you from a supporting act into the show's star. This Customer Service Representative course empowers you to unlock the door to a rewarding career and leave your mark on the vibrant world of customer service. You will Learn The Following Things: Grasp the critical role customer service plays in business success. Cultivate a helping mindset to deliver concierge-level service. Implement the 5 Tenets of TQM for lasting customer satisfaction. Avoid the pitfalls of the ten deadly customer service sins. Maximise customer retention and boost your bottom line. Master the art of dealing with even the most challenging customers. Deliver exceptional phone service that leaves a lasting impression. Understand your customers' motivations and drive sales success. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Customer Service - Representative. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Customer Service - Representative course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Aspiring customer service professionals seeking a career boost. Individuals are looking to refine their existing skills. Business owners and managers who want to empower their teams. Anyone passionate about creating exceptional customer experiences. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Customer Service - Representative course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Customer Service Advisor: £18K to £28K/year. Customer Service Supervisor: £22K to £32K/year. Account Manager: £26K to £38K/year. Sales Representative: £20K to £35K/year. Customer Success Manager: £30K to £45K/year. Course Curriculum Customer Service - Representative WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 Mock Exam Mock Exam - Customer Service - Representative 00:20:00 Final Exam Final Exam - Customer Service - Representative 00:20:00
In today's dynamic business landscape, a B2B Business Development & Sales Training Course is indispensable for professionals aiming to thrive in the competitive market. With B2B transactions forming the backbone of countless industries, mastering sales techniques tailored to business-to-business interactions is crucial. This course equips individuals with the skills needed to navigate complex sales processes, build lasting client relationships, and drive revenue growth. In the UK, where B2B sales roles are in high demand, mastering this discipline opens doors to lucrative job opportunities, with average salaries ranging from £30,000 to £50,000 per annum. Moreover, the advantages of such training are multifaceted: it enables professionals to understand market trends, craft effective sales strategies, negotiate deals, and adapt to evolving customer needs. Ultimately, investing in a B2B Business Development & Sales Training Course not only enhances one's employability but also fosters long-term success in the modern business landscape. Key Features: This B2B Business Development & Sales Training Course Includes: This B2B Business Development & Sales Training Course is CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Business Growth Module 02: Essentials of B2B Sales and Marketing Module 03: Understanding the B2B Buyer Module 04: Crafting B2B Marketing Strategies Module 05: Achieving Sales and Marketing Synergy Module 06: Building a High-Performing B2B Sales Team Module 07: Nurturing B2B Lead Generation Module 08: Advanced B2B Sales Techniques Module 09: Effective B2B Sales Leadership Module 10: Innovating B2B Business Development Approaches Learning Outcomes: After completing this B2B Business Development & Sales Training Course, you will be able to: Understand B2B business development fundamentals for effective strategy formulation. Apply B2B sales techniques to enhance lead generation and conversion. Analyze B2B buyer behavior to tailor marketing strategies accordingly. Implement sales and marketing alignment strategies for improved organizational efficiency. Develop and manage a proficient B2B sales team for optimal performance. Create and execute B2B business development strategies for sales and growth. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? B2B Business Development & Sales Training Course Professionals seeking B2B sales and marketing expertise enhancement. Individuals aspiring to excel in B2B business development roles. Entrepreneurs aiming to refine B2B sales and marketing strategies. Sales and marketing personnel transitioning into B2B sales-focused careers. Business owners desiring deeper insights into B2B sales management. Career path B2B Business Development & Sales Training Course B2B Sales Representative Business Development Executive B2B Marketing Specialist Sales Manager (B2B) Account Manager (B2B) B2B Sales Consultant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Do you know someone who works with the finance department or is you one of them? Do you want to learn how to improve your budget and financial stability? Are you aiming for a promotion to become part of the financial management team? You should keep in mind that as long as you want to know how to manage well the budget and financial reports you will be fine but taking this diploma course will take your skills to a whole new level. Description: Understanding the financial reports and spending plans are very important vital to estimate the fate of your organization, you will also observe the trends to know whether the organization is going well and is on track to accomplish its goals and objectives. Uniquely, this book is vital for the general population who are settling on the choice about the association, for example, executives, financial directors, bookkeepers and so forth. Regardless of your occupation or the position, comprehension of the financial reports and budget plans are essential on the grounds which is why examining the financial reports and the financial plans can provide is important. Lastly, this book will be most helpful for the general population who are looking for a support from the general population who are doing the employments identified with the financial and the administration since they can take in every one of the angles identified with the financial reports, budget plans and current bookkeeping guidelines clear and brief way. More is discussed in this studies but it is actually nice that you are here. Who is the course for? Professionals, who work in the business or corporate setting, especially people who are assigned to the finance department and are trying to figure out the ridiculous amount. People who are interested in learning more about payroll management and bookkeeping. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Budgets and Financial Reports is a useful qualification to possess and would be beneficial for the following careers: Account Manager Auditor Benefits Administration Specialist Bookkeepers Budget Officer Finance Officer Payroll Officers Payroll Manager. Budgets and Financial Reports Module One - Getting Started 00:15:00 Module Two - Glossary 00:30:00 Module Three - Understanding Financial Statements 00:30:00 Module Four - Analyzing Financial Statements (I) 01:00:00 Module Five - Analyzing Financial Statements (II) 00:30:00 Module Six - Understanding Budgets 00:30:00 Module Seven - Budgeting Made Easy 00:30:00 Module Eight - Advanced Forecasting Techniques 00:30:00 Module Nine - Managing the Budget 00:30:00 Module Ten - Making Smart Purchasing Decisions 01:00:00 Module Eleven - A Glimpse into the Legal World 01:00:00 Module Twelve - Wrapping Up 00:15:00 Budgets and Money Management Finance Jeopardy 00:15:00 The Fundamentals of Finance 00:15:00 The Basics of Budgeting 00:15:00 Parts of a Budget 00:15:00 The Budgeting Process 00:30:00 Budgeting Tips and Tricks 00:15:00 Monitoring and Managing Budgets 00:15:00 Crunching the Numbers 00:15:00 Getting Your Budget Approved 00:15:00 Comparing Investment Opportunities 00:15:00 ISO 9001:2008 00:15:00 Directing the Peerless Data Corporation 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Budgets and Financial Reports 00:20:00 Final Exam Final Exam- Diploma in Budgets and Financial Reports 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
If you dream of becoming a sales superstar or want to sell more, dive in. Our sales prospecting and lead generation course is your next step!
Do you want to develop your career in the accounting or taxes industry? Then you should enrol in our Certificate in Tax Accounting course. Because this online course is always accessible, you can take it whenever you want. The Certificate in Tax Accounting covers a wide range of topics, including tax laws and regulations, tax planning and preparation, and tax research. You'll learn how to accurately prepare tax returns for individuals, businesses, and other entities and how to advise clients on tax-related matters. Not only will this course give you the skills and knowledge you need to succeed in the field of tax accounting, but it will also provide you with a valuable credential that can help you stand out in a competitive job market. In addition, upon completion of the course, you'll receive a certificate that you can add to your resume and use to demonstrate your expertise to potential employers. Take the first step toward a lucrative career in accounting and taxation by enrolling in our Certificate in Tax Accounting course right away. With 24/7 access to course materials, you'll be able to learn at your own pace and on your schedule. So don't wait - start your journey towards a new career today! Learning Outcomes From this course, you will learn the following: Learn about income statements and balance sheet Gain knowledge about Tax System and Administration in the UK Learn about taxes on an individual Understand national insurance Understand Payee, Payroll and Wages Analyse Value-Added Tax Describe accounting career Understand how corporations do accounting Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the programme in your own time, at your own pace Each of our students gets full 24/7 tutor support The course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on this course now and get instant access to this course materials. Then, enjoy this course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! *** Course Curriculum *** Module 01: Introduction to Accounting Introduction First Transactions T Accounts introduction T-Accounts conclusion Trial Balance Income Statement Balance Sheet Module 02: Income Statement and Balance Sheet Balance Sheet Variations Accounts in practise Balance Sheets what are they Balance Sheet Level 2 Income Statement Introduction Are they Expenses or Assets? Accounting Jargon Module 03: Tax System and Administration in the UK Origin & History of Taxation The Economic Function of Taxation The Social Justice Purpose of Taxation And many more Module 04: Tax on Individuals Individual Taxes in the United Kingdom Your Rights and Obligations as an Employee and as a Self-Employed Individual Module 05: National Insurance Overview National Insurance Classes The Amount of National Insurance Payment Importance of National Insurance Module 06: How to Submit a Self-Assessment Tax Return Overview Registering and Sending a Return Deadlines Module 07: Fundamentals of Income Tax Overview Personal Allowances Computation of Income Tax Liability Module 08: Payee, Payroll and Wages What is the Pay as You Earn (PAYE) System? Use of Tax Codes to Deduct Tax Under PAYE Notice of Coding Module 09: Value Added Tax Introduction VAT Registration Accounting for VAT Schemes for Small Businesses Module 10: Corporation Introduction The Statement of Taxable Total Profits The Corporation Liability Module 11: Double Entry Accounting Basic Terminology Debits and Credits Double-Entry System Module 12: Career Responsibilities Salary Working Hours What to Expect Assessment Process Once you have finished the learning stages in this course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Certificate in Tax Accounting course is designed for the following industries: Someone who is interested in becoming an accountant. Someone who wants be personal accountant. Someone who will become tax professionals Someone who wants be Chartered management accountant. Someone who aspires to become Chartered public finance accountant. Requirements Enrol on this Course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register for the Course without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete this Course online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path Tax inspector (Salary: £30,000 to £57,000) Management accountant (Salary: £22,000 to £55,000) Public finance accountant (Salary: £22,000 to £65,000) Advertising account executive (Salary: £19,000 to £36,000) Insurance account manager (Salary: £18,000 to £75,000) Tax adviser (Salary: £22,000 to £60,000) Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
14 in 1 "Charity Accounting" Bundle only at £79 Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Charity Accounting course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Charity Accounting bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Charity Accounting course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Charity Accounting and help you along your learning journey. Advanced audio-visual learning modules of these Charity Accounting courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Charity Accounting, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Charity Accounting Bundle Consists of the following Premium courses: Course 01: Charity Accounting Course 02: Fundraising Course 03: Double Your Donations & Succeed at Fundraising Course 04: Financial Analysis Course 05: Budgeting and Forecasting Course 06: Introduction to Accounting Course 07: Key Account Management Course Course 08: Professional Bookkeeping Course Course 09: Microsoft Excel Training: Depreciation Accounting Course 10: Certificate in Compliance Course 11: Certificate in Anti Money Laundering (AML) Course 12: Introduction to Data Analysis Course 13: GDPR Data Protection Level 5 Course 14: Human Rights Enrol now in Charity Accounting to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Charity Accounting expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Charity Accounting Module 01: The Concept of Charity Accounting Module 02: Accounting Standards, Policies, Concepts and Principles Module 03: Fund Accounting Module 04: Charity Reporting and Accounts Module 05: Trustees' Annual Report Module 06: Balance Sheet Module 07: Statement of Financial Activities Module 08: Understanding the Income Streams and Expenditure of Charity Module 09: Statement of Cash Flows Module 10: Taxation for Charities and External Scrutiny Module 11: Things to Look Out for in Post Covid Situation Course 02: Fundraising Module 01: Introduction to Fundraising Module 02: Hiring and Training Development Staff Module 03: The Fundraising Cycle Module 04: Establishing Governance Module 05: Managing Budget, Taxes and Accounting Module 06: Fundraising Sources Module 07: Arranging Successful Fundraising Events Module 08: Marketing, Public Relations and Communications Module 09: Tools and Resources that Can Help in Fundraising Module 10: Crowdfunding Module 11: The Organisation and Use of Volunteers Module 12: Risk Management Module 13: Legal Responsibilities Course 03: Double Your Donations & Succeed at Fundraising Module 01: Week 01 Why Should Anyone Donate To Your Organization? Module 02: Week 02 How To Use Emotion To Be More Effective. Module 03: Week 03 How to Create Headlines and Subject Lines That Bring In Money Module 04: Week 04 a Welcome Mat Could Save Your Back Module 05: Week 05 How to Tell Stories That People Remember Module 06: Gems to Remember Module 07: How to Attract Major Gifts - Part 1 Of 2 Module 08: How to Attract Major Gifts - Part 2 Of 2 Course 04: Financial Analysis Section-1. Introduction Section-2. Profitability Section-3. Return Ratio Section-4. Liqudity Ratio Section-5.Operational Analysis Section-6. Detecting Manipulation Course 05: Budgeting and Forecasting Unit-1. Introduction Unit-2. Detail Budget Requirement Unit-3. Process of Making Budget Course 06: Introduction to Accounting Section 01: Accounting Fundamental Section 02: Accounting Policies Course 07: Key Account Management Course Module 1: Introduction to Key Account Management Module 2: Purpose of Key Account Management Module 3: Understanding Key Accounts Module 4: Elements of Key Account Management Module 5: What Makes a Good Key Account Manager Module 6: Building and Delivering Value to Key Accounts Module 7: Key Account Planning Module 8: Business Customer Marketing and Development Module 9: Developing Key Relationships Module 10: The Importance of Record Keeping for Key Account Management Module 11: Internal KAM Aspects Module 12: The Value Proposition Course 08: Professional Bookkeeping Course Section 01: Introduction Section 02: Basic Accounting Terms Section 03: Common Transactions Section 04: Practice Course 09: Microsoft Excel Training: Depreciation Accounting Introduction Depreciation Amortization and Related Terms Various Methods of Depreciation and Depreciation Accounting Depreciation and Taxation Master Depreciation Model Conclusion Course 10: Certificate in Compliance Module 1: Introduction to Compliance Module 2: Compliance Management System Module 3: Basic Elements of Effective Compliance Module 4: Compliance Audit Module 5: Compliance and Ethics Module 6: Introduction to Risk and Basic Risk Types Module 7: Further Risk Types Module 8: Introduction to Risk Management Module 9: Risk Management Process Module 10: Risk Assessment and Risk Treatment Module 11: Types of Risk Management Course 11: Certificate in Anti Money Laundering (AML) Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 12: Introduction to Data Analysis Module 01: Introduction Module 02: Agenda and Principles of Process Management Module 03: The Voice of the Process Module 04: Working as One Team for Improvement Module 05: Exercise: The Voice of the Customer Module 06: Tools for Data Analysis Module 07: The Pareto Chart Module 08: The Histogram Module 09: The Run Chart Module 10: Exercise: Presenting Performance Data Module 11: Understanding Variation Module 12: The Control Chart Module 13: Control Chart Example Module 14: Control Chart Special Cases Module 15: Interpreting the Control Chart Module 16: Control Chart Exercise Module 17: Strategies to Deal with Variation Module 18: Using Data to Drive Improvement Module 19: A Structure for Performance Measurement Module 20: Data Analysis Exercise Module 21: Course Project Module 22: Test your Understanding Course 13: GDPR Data Protection Level 5 Module 01: GDPR Basics Module 02: GDPR Explained Module 03: Lawful Basis for Preparation Module 04: Rights and Breaches Module 05: Responsibilities and Obligations Course 14: Human Rights Module 1: Basic Concept of Freedom and Human Rights Module 2: Classification of Human Rights Module 3: Women's and Children's Right Module 4: Various Aspects of Freedom Module 5: Various International Human Rights Organisations CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Charity Accounting bundle. Requirements Our Charity Accounting course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Charity Accounting expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.
Manage your company books and finances professionally Having trouble keeping up with lots of transactions and financial records of your company? Whether there is an increased number of sales or employees, you need a solid understanding of bookkeeping and payroll management to keep your books neat. Learn how to improve your skills as an accounting professional with this course. Description: Bookkeeping and managing payrolls are very important for a company as they eventually need to keep books by law for at least 6 years. This has made accounting technicians or professionals in charge of a company's finances to learn the secrets behind professional bookkeeping. If you are a business owner yourself or acting as an accounts manager, you might feel the necessity of understanding bookkeeping and payroll management. These skills add values to your career and give you what it takes to stand out in the crowd by proving yourself by accurately record financial purchases, sales, and receipts. This course is designed especially for you to deliver the rules of bookkeeping and professional tips that will help you in the long run. After successfully completing this course, you will be able to handle any kind of accounting records, manage compensations of your employees, prepare professional invoices and also prepare statements that help your business to take better decision. Who is the course for? Professionals, who work in the business or corporate setting, especially people who are assigned to manage the accounts and payroll. People who are interested in learning more about bookkeeping & payroll management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Bookkeeping & Payroll Management course is a useful qualification to possess and would be beneficial for the following careers: Account Manager Auditor Benefits Administration Specialist Bookkeepers Finance Officer Payroll Officers Payroll Manager. Bookkeeping Module One - Introduction 00:30:00 Module Two - Basic Terminology 01:00:00 Module Three - Basic Terminology (II) 01:00:00 Module Four - Accounting Methods 01:00:00 Module Five - Keeping Track of Your Business 01:00:00 Module Six - Understanding the Balance Sheet 01:00:00 Module Seven - Other Financial Statements 01:00:00 Module Eight - Payroll Accounting Terminology 01:00:00 Module Nine - End of Period Procedures 01:00:00 Module Ten - Financial Planning, Budgeting and Control 01:00:00 Module Eleven - Auditing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Managing Payroll What Is Payroll? 00:30:00 Principles Of Payroll Systems 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 00:30:00 When Workers Leave Employment 01:00:00 Hiring Employees 00:30:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 00:30:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Bookkeeping & Payroll Management 00:30:00 Final Exam Final Exam- Diploma in Bookkeeping & Payroll Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Sales and marketing are no longer just about pitching products—they're about understanding people, patterns, and persuasion. This course is crafted for learners keen to grasp the essentials of both disciplines while developing sharp negotiation techniques along the way. It’s designed with a keen focus on strategy, consumer psychology, and smart communication—blended with techniques to help you navigate professional scenarios with confidence and clarity. From decoding buyer behaviour to crafting impactful messages, you’ll explore the core frameworks that drive successful campaigns and confident conversations. Whether you're aiming to refine your pitch, attract new customers, or negotiate smarter deals, this guide gives you a strong foundation to build upon. The added career segment rounds things off neatly, offering practical insights into professional growth and industry expectations. ________________________________________________________________________ Key Features: CPD Certified Sales & Marketing with Negotiation Skills With Complete Career Guide 11 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Sales and Marketing Sales Part Module 01: Understanding the Talk Module 02: Getting Prepared to Make the Call Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Sealing the Deal Module 07: Following Up Module 08: Setting Goals Module 09: Managing Your Data Module 10: Using a Prospect Board Marketing Part Module 01: What is Marketing? Module 02: Common Marketing Types (I) Module 03: Common Marketing Types (II) Module 04: The Marketing Mix Module 05: Communicating the Right Way Module 06: Customer Communications Module 07: Marketing Goals Module 08: The Marketing Funnel Module 09: Marketing Mistakes (I) Module 10: Marketing Mistakes (II) Negotiation Skills Module 01: Negotiation Techniques Module 02: Conflict Management Module 03: Influencing People Module 04: Handling Objections ________________________________________________________________________ Complete Career Guide for Sales & Marketing with Negotiation Skills (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Sales & Marketing. In addition to mastering the essentials of Sales & Marketing, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Sales & Marketing. Your dream career starts here! List of career guide courses included in Sales & Marketing with Negotiation Skills With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Develop effective communication skills for successful sales interactions. Demonstrate strategic preparation and planning for sales calls and pitches. Craft compelling and creative openings to capture customer interest. Master objection-handling techniques to overcome customer hesitations. Implement negotiation skills and conflict management in sales scenarios. Create and execute comprehensive marketing strategies, avoiding common mistakes. ________________________________________________________________________ Accreditation All of our courses, including this Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Course, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to excel in sales and marketing roles. Entrepreneurs seeking to enhance their business development skills. Marketing professionals aiming to refine their strategic approach. Anyone looking to master negotiation and conflict resolution techniques. Career path Sales Executive - £25K to 45K/year. Marketing Coordinator - £22K to 38K/year. Business Development Manager - £30K to 55K/year. Account Manager - £28K to 50K/year. Marketing Specialist - £25K to 42K/year. Certificates 11 CPD Accredited e-Certificates Digital certificate - Included 11 CPD Accredited Hard Copy Certificates Hard copy certificate - Included