Overview of Dog Training - Stop Dog Attacks Are you worried about dog attacks—whether from your own pet or another dog? The Dog Training - Stop Dog Attacks Course is designed to help you stay safe and build a better bond with dogs. Every year, around 250,000 people in the UK are bitten by dogs. In fact, hospital visits due to dog attacks have gone up by 17% in recent years. This course helps you understand dog behaviour, especially signs that show if a dog is feeling aggressive or scared. You’ll learn how to react the right way to stop problems before they happen. This is more than basic obedience training. The Dog Training - Stop Dog Attacks Course goes deeper by showing you the real reasons behind dog aggression. You’ll learn how to spot warning signs and calm things down before a dog reacts. The course also shows how to handle leash-pulling, prevent fights between dogs, and guide aggressive dogs in safe ways. These are skills you can use every day with your dog or any dog you meet. Many people have already seen big changes using this course. It helps build trust, respect, and understanding between dogs and humans. With the Dog Training - Stop Dog Attacks Course, you’ll be ready to create a safer and more peaceful life with your dog. This Dog Training - Stop Dog Attacks course will help you to learn: Spot the difference between confident and scared behaviour in dogs. Use calm and strong leadership to guide your dog’s behaviour. Stop your dog from pulling on the leash during walks. Notice early signs that a dog may be ready to attack. Help aggressive dogs mix safely with other dogs. Use simple steps to stop aggressive behaviour from happening again. Who is this Course for? Dog owners who have trouble with their pet’s aggression and want real help to stop attacks. Dog walkers who look after more than one dog and want to feel safer when handling aggressive dogs. Rescue centre workers who care for dogs with past trauma or social problems. Pet owners who’ve gone through a dog attack and want to understand why it happened and how to prevent it. Puppy owners who want to teach their dog the right behaviour from the start. Process of Evaluation After studying the Dog Training - Stop Dog Attacks Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Dog Training - Stop Dog Attacks Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements There is no prerequisite to enrol in this course. Career path Dog Behaviour Expert – Earn around £25,000 to £45,000 a year Dog Trainer – Earn around £20,000 to £35,000 a year Animal Welfare Worker – Earn around £18,000 to £28,000 a year Dog Walker or Handler – Earn around £15,000 to £25,000 a year Dog Rehabilitation Therapist – Earn around £22,000 to £38,000 a year Course Curriculum The Proof Is In The Pudding - This Is What People Say Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career! 00:03:00 This Is What People Say Who've Learnt My Methods 00:01:00 This Could Be You! 00:15:00 This is What You'll Get from This Course Able To Do All This After the Course... 00:04:00 Important - Please Read This Before Starting The Course Important - Please Read This First 00:05:00 Challenging And Submissive Signals In Dogs How To Recognize Challenging And Submissive Signs In Order to Stop an Attack 00:11:00 Body Language And How To Get Leadership qualities 00:07:00 Pulling on the Leash and Dog Aggression The Missing Part of Dog Aggression - You Must Get This Right First 00:10:00 How To Get Your Dog To Walk Calmly On The Leash And Integrate Aggressive Dogs 00:08:00 Who's Walking Who E-Book 01:00:00 This Video Shows You How To Get An Aggressive Dog To Relax Around Other Dogs 00:05:00 A Dog Attack What A Dog Attack Means And How To Stop It Happening Again 00:15:00 The Transcript To Lectures 6,7 And 10 00:10:00 Mock Exam Mock Exam - Dog Training - Stop Dog Attacks 00:20:00 Final Exam Final Exam - Dog Training - Stop Dog Attacks 00:20:00
Overview of Google Classroom Essentials Google Classroom Essentials is a helpful course for teachers who want to use digital tools to improve how they teach. After the pandemic, more UK schools have started using online platforms. Over 170 million students and teachers around the world now use Google for Education. This means learning how to use Google Classroom Essentials has become very important for modern-day teaching. The course shows you how to create and manage your online classroom simply and clearly. In this course, you will learn how to set up your first virtual class, share work with students, give feedback, and make grading easier. It also helps with organising lessons, talking to students, and using tools that help with teamwork. Whether you are just starting with online teaching or want to improve the way you already teach digitally, this Google Classroom Essentials course is made to support your progress step by step. The UK education system has seen a 300% rise in digital learning. Because of this, more schools are looking for teachers who can use tools like Google Classroom Essentials. This course helps you build the skills needed for today’s classrooms. With practical training and simple methods, Google Classroom Essentials gives you the support you need to become more confident with digital teaching and meet the needs of students in a changing world. Learning Outcomes By the end of this Google Classroom Essentials course, you will be able to: Set up and manage your Google Classroom account easily Find your way around the classroom dashboard and adjust the settings Add other teachers and invite students to your online class Create and organise assignments, share learning materials, and post updates Use marking rubrics and keep track of student progress Create quizzes and ask questions using built-in classroom tools Who is this course for This course is a good fit for: Primary and Secondary School Teachers who want to bring digital tools into their classrooms and support students aged 5–18 with better learning University Lecturers and Education Staff who want an easier way to share course content, manage assignments, and stay connected with students Corporate Training Managers who need a smart way to deliver training and learning materials to employees Tutoring Centre Coordinators who work with many students and need a clear system to manage classes, track progress, and share resources Support Staff in Education, such as teaching assistants or learning mentors, who help with classroom tasks and support student learning Process of Evaluation After studying the Google Classroom Essentials Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Google Classroom Essentials Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don't need any educational qualification or experience to enrol in the Google Classroom Essentials course. Career Path: Completing the Google Classroom Essentials course can support your move into roles such as: Teaching Assistant – £18,000 to £25,000 per year Primary School Teacher – £28,000 to £45,000 per year Secondary School Teacher – £28,000 to £50,000 per year Educational Technology Coordinator – £25,000 to £40,000 per year Corporate Training Specialist – £30,000 to £48,000 per year Course Curriculum Unit 01: Setting up your Classroom Getting Google Account and Signing in 00:02:00 Creating a Class 00:04:00 Classroom Navigation 00:09:00 Class Settings 00:04:00 Add Co-Teacher and Students 00:09:00 Creating of Additional Class 00:02:00 Google Drive Structure & Class options 00:07:00 Unit 02: Managing Google Classroom Topics 00:07:00 Assignment 00:14:00 Assignment Dashboard & Student Communication 00:06:00 To Do List and Calendar 00:05:00 Materials 00:06:00 Announcement 00:06:00 Quiz Assignments 00:17:00 Questions 00:03:00 Reusing Posts 00:05:00 Grade 00:05:00 Rubric 00:11:00 Unit 03: Bonus (Update) Join Google Classroom using link 00:02:00 Google Classroom Home Page Changes 00:01:00
Overview of Data Science & Machine Learning with Python Join our Data Science & Machine Learning with Python course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Data Science & Machine Learning with Python course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Data Science & Machine Learning with Python course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Data Science & Machine Learning with Python Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Data Science & Machine Learning with Python. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Data Science & Machine Learning with Python course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Data Science & Machine Learning with Python is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Data Science & Machine Learning with Python course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Data Science & Machine Learning with Python Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Course Overview & Table of Contents Course Overview & Table of Contents 00:09:00 Introduction to Machine Learning - Part 1 - Concepts , Definitions and Types Introduction to Machine Learning - Part 1 - Concepts , Definitions and Types 00:05:00 Introduction to Machine Learning - Part 2 - Classifications and Applications Introduction to Machine Learning - Part 2 - Classifications and Applications 00:06:00 System and Environment preparation - Part 1 System and Environment preparation - Part 1 00:04:00 System and Environment preparation - Part 2 System and Environment preparation - Part 2 00:06:00 Learn Basics of python - Assignment Learn Basics of python - Assignment 1 00:10:00 Learn Basics of python - Assignment Learn Basics of python - Assignment 2 00:09:00 Learn Basics of python - Functions Learn Basics of python - Functions 00:04:00 Learn Basics of python - Data Structures Learn Basics of python - Data Structures 00:12:00 Learn Basics of NumPy - NumPy Array Learn Basics of NumPy - NumPy Array 00:06:00 Learn Basics of NumPy - NumPy Data Learn Basics of NumPy - NumPy Data 00:08:00 Learn Basics of NumPy - NumPy Arithmetic Learn Basics of NumPy - NumPy Arithmetic 00:04:00 Learn Basics of Matplotlib Learn Basics of Matplotlib 00:07:00 Learn Basics of Pandas - Part 1 Learn Basics of Pandas - Part 1 00:06:00 Learn Basics of Pandas - Part 2 Learn Basics of Pandas - Part 2 00:07:00 Understanding the CSV data file Understanding the CSV data file 00:09:00 Load and Read CSV data file using Python Standard Library Load and Read CSV data file using Python Standard Library 00:09:00 Load and Read CSV data file using NumPy Load and Read CSV data file using NumPy 00:04:00 Load and Read CSV data file using Pandas Load and Read CSV data file using Pandas 00:05:00 Dataset Summary - Peek, Dimensions and Data Types Dataset Summary - Peek, Dimensions and Data Types 00:09:00 Dataset Summary - Class Distribution and Data Summary Dataset Summary - Class Distribution and Data Summary 00:09:00 Dataset Summary - Explaining Correlation Dataset Summary - Explaining Correlation 00:11:00 Dataset Summary - Explaining Skewness - Gaussian and Normal Curve Dataset Summary - Explaining Skewness - Gaussian and Normal Curve 00:07:00 Dataset Visualization - Using Histograms Dataset Visualization - Using Histograms 00:07:00 Dataset Visualization - Using Density Plots Dataset Visualization - Using Density Plots 00:06:00 Dataset Visualization - Box and Whisker Plots Dataset Visualization - Box and Whisker Plots 00:05:00 Multivariate Dataset Visualization - Correlation Plots Multivariate Dataset Visualization - Correlation Plots 00:08:00 Multivariate Dataset Visualization - Scatter Plots Multivariate Dataset Visualization - Scatter Plots 00:05:00 Data Preparation (Pre-Processing) - Introduction Data Preparation (Pre-Processing) - Introduction 00:09:00 Data Preparation - Re-scaling Data - Part 1 Data Preparation - Re-scaling Data - Part 1 00:09:00 Data Preparation - Re-scaling Data - Part 2 Data Preparation - Re-scaling Data - Part 2 00:09:00 Data Preparation - Standardizing Data - Part 1 Data Preparation - Standardizing Data - Part 1 00:07:00 Data Preparation - Standardizing Data - Part 2 Data Preparation - Standardizing Data - Part 2 00:04:00 Data Preparation - Normalizing Data Data Preparation - Normalizing Data 00:08:00 Data Preparation - Binarizing Data Data Preparation - Binarizing Data 00:06:00 Feature Selection - Introduction Feature Selection - Introduction 00:07:00 Feature Selection - Uni-variate Part 1 - Chi-Squared Test Feature Selection - Uni-variate Part 1 - Chi-Squared Test 00:09:00 Feature Selection - Uni-variate Part 2 - Chi-Squared Test Feature Selection - Uni-variate Part 2 - Chi-Squared Test 00:10:00 Feature Selection - Recursive Feature Elimination Feature Selection - Recursive Feature Elimination 00:11:00 Feature Selection - Principal Component Analysis (PCA) Feature Selection - Principal Component Analysis (PCA) 00:09:00 Feature Selection - Feature Importance Feature Selection - Feature Importance 00:06:00 Refresher Session - The Mechanism of Re-sampling, Training and Testing Refresher Session - The Mechanism of Re-sampling, Training and Testing 00:12:00 Algorithm Evaluation Techniques - Introduction Algorithm Evaluation Techniques - Introduction 00:07:00 Algorithm Evaluation Techniques - Train and Test Set Algorithm Evaluation Techniques - Train and Test Set 00:11:00 Algorithm Evaluation Techniques - K-Fold Cross Validation Algorithm Evaluation Techniques - K-Fold Cross Validation 00:09:00 Algorithm Evaluation Techniques - Leave One Out Cross Validation Algorithm Evaluation Techniques - Leave One Out Cross Validation 00:05:00 Algorithm Evaluation Techniques - Repeated Random Test-Train Splits Algorithm Evaluation Techniques - Repeated Random Test-Train Splits 00:07:00 Algorithm Evaluation Metrics - Introduction Algorithm Evaluation Metrics - Introduction 00:09:00 Algorithm Evaluation Metrics - Classification Accuracy Algorithm Evaluation Metrics - Classification Accuracy 00:08:00 Algorithm Evaluation Metrics - Log Loss Algorithm Evaluation Metrics - Log Loss 00:03:00 Algorithm Evaluation Metrics - Area Under ROC Curve Algorithm Evaluation Metrics - Area Under ROC Curve 00:06:00 Algorithm Evaluation Metrics - Confusion Matrix Algorithm Evaluation Metrics - Confusion Matrix 00:10:00 Algorithm Evaluation Metrics - Classification Report Algorithm Evaluation Metrics - Classification Report 00:04:00 Algorithm Evaluation Metrics - Mean Absolute Error - Dataset Introduction Algorithm Evaluation Metrics - Mean Absolute Error - Dataset Introduction 00:06:00 Algorithm Evaluation Metrics - Mean Absolute Error Algorithm Evaluation Metrics - Mean Absolute Error 00:07:00 Algorithm Evaluation Metrics - Mean Square Error Algorithm Evaluation Metrics - Mean Square Error 00:03:00 Algorithm Evaluation Metrics - R Squared Algorithm Evaluation Metrics - R Squared 00:04:00 Classification Algorithm Spot Check - Logistic Regression Classification Algorithm Spot Check - Logistic Regression 00:12:00 Classification Algorithm Spot Check - Linear Discriminant Analysis Classification Algorithm Spot Check - Linear Discriminant Analysis 00:04:00 Classification Algorithm Spot Check - K-Nearest Neighbors Classification Algorithm Spot Check - K-Nearest Neighbors 00:05:00 Classification Algorithm Spot Check - Naive Bayes Classification Algorithm Spot Check - Naive Bayes 00:04:00 Classification Algorithm Spot Check - CART Classification Algorithm Spot Check - CART 00:04:00 Classification Algorithm Spot Check - Support Vector Machines Classification Algorithm Spot Check - Support Vector Machines 00:05:00 Regression Algorithm Spot Check - Linear Regression Regression Algorithm Spot Check - Linear Regression 00:08:00 Regression Algorithm Spot Check - Ridge Regression Regression Algorithm Spot Check - Ridge Regression 00:03:00 Regression Algorithm Spot Check - Lasso Linear Regression Regression Algorithm Spot Check - Lasso Linear Regression 00:03:00 Regression Algorithm Spot Check - Elastic Net Regression Regression Algorithm Spot Check - Elastic Net Regression 00:02:00 Regression Algorithm Spot Check - K-Nearest Neighbors Regression Algorithm Spot Check - K-Nearest Neighbors 00:06:00 Regression Algorithm Spot Check - CART Regression Algorithm Spot Check - CART 00:04:00 Regression Algorithm Spot Check - Support Vector Machines (SVM) Regression Algorithm Spot Check - Support Vector Machines (SVM) 00:04:00 Compare Algorithms - Part 1 : Choosing the best Machine Learning Model Compare Algorithms - Part 1 : Choosing the best Machine Learning Model 00:09:00 Compare Algorithms - Part 2 : Choosing the best Machine Learning Model Compare Algorithms - Part 2 : Choosing the best Machine Learning Model 00:05:00 Pipelines : Data Preparation and Data Modelling Pipelines : Data Preparation and Data Modelling 00:11:00 Pipelines : Feature Selection and Data Modelling Pipelines : Feature Selection and Data Modelling 00:10:00 Performance Improvement: Ensembles - Voting Performance Improvement: Ensembles - Voting 00:07:00 Performance Improvement: Ensembles - Bagging Performance Improvement: Ensembles - Bagging 00:08:00 Performance Improvement: Ensembles - Boosting Performance Improvement: Ensembles - Boosting 00:05:00 Performance Improvement: Parameter Tuning using Grid Search Performance Improvement: Parameter Tuning using Grid Search 00:08:00 Performance Improvement: Parameter Tuning using Random Search Performance Improvement: Parameter Tuning using Random Search 00:06:00 Export, Save and Load Machine Learning Models : Pickle Export, Save and Load Machine Learning Models : Pickle 00:10:00 Export, Save and Load Machine Learning Models : Joblib Export, Save and Load Machine Learning Models : Joblib 00:06:00 Finalizing a Model - Introduction and Steps Finalizing a Model - Introduction and Steps 00:07:00 Finalizing a Classification Model - The Pima Indian Diabetes Dataset Finalizing a Classification Model - The Pima Indian Diabetes Dataset 00:07:00 Quick Session: Imbalanced Data Set - Issue Overview and Steps Quick Session: Imbalanced Data Set - Issue Overview and Steps 00:09:00 Iris Dataset : Finalizing Multi-Class Dataset Iris Dataset : Finalizing Multi-Class Dataset 00:09:00 Finalizing a Regression Model - The Boston Housing Price Dataset Finalizing a Regression Model - The Boston Housing Price Dataset 00:08:00 Real-time Predictions: Using the Pima Indian Diabetes Classification Model Real-time Predictions: Using the Pima Indian Diabetes Classification Model 00:07:00 Real-time Predictions: Using Iris Flowers Multi-Class Classification Dataset Real-time Predictions: Using Iris Flowers Multi-Class Classification Dataset 00:03:00 Real-time Predictions: Using the Boston Housing Regression Model Real-time Predictions: Using the Boston Housing Regression Model 00:08:00 Resources Resources - Data Science & Machine Learning with Python 00:00:00
Learn essential skills for a more inclusive world with our Disability Awareness & Inclusion Training course. Gain insights, strategies, and tools to foster equality.
Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Overview of Industrial Organisational Psychology Understanding how people behave at work is important for any successful organisation. Industrial Organisational Psychology looks at how human behaviour connects with business goals. It helps companies build better workplaces where people feel valued and perform well. In the UK, poor mental health at work costs employers around £45 billion each year. This shows how important it is to use psychology when planning how workplaces are run. This Industrial Organisational Psychology course gives you both the theory and practical tools you need to improve work environments. You will learn how to understand individual differences, design fair hiring processes, build useful training programmes, and create clear ways to review performance. The course also focuses on motivation, job roles, and leadership styles—all from a psychology point of view. These skills will help you support both employee wellbeing and business success. In the last five years, the field of Industrial Organisational Psychology has grown by 12% in the UK. This shows that more companies are seeing how useful psychology can be in improving workplaces. With this course, you will learn how to make positive changes in teams and organisations. You’ll also be better prepared to support mental health, teamwork, and leadership in any work setting using ideas from Industrial Organisational Psychology. This Industrial Organisational Psychology course will help you to learn: Understand the main ideas behind Industrial Organisational Psychology Use psychology to study how people behave at work Plan fair and effective hiring processes Design training programmes that help employees grow Set up systems to give useful feedback on performance Build job roles that keep people motivated and involved Who is this course for? HR professionals who want to use psychology to improve their workplace Managers and team leaders who want to boost team performance and motivation Business consultants who support organisations with people-related challenges Psychology graduates who want to apply what they’ve learned in real workplaces Professionals thinking about moving into roles focused on hiring, training, or leadership Process of Evaluation After studying the Industrial Organisational Psychology Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Industrial Organisational Psychology Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Industrial Organisational Psychology course. Career Path This Industrial Organisational Psychology Course will help the learners to pursue a variety of careers. Such as: HR Business Partner – £35,000 to £60,000 per year Organisational Development Consultant – £40,000 to £75,000 per year Talent Acquisition Specialist – £28,000 to £45,000 per year Training and Development Manager – £35,000 to £55,000 per year Leadership Development Coach – £40,000 to £70,000 per year Course Curriculum Module 01: Introduction to Industrial-Organisational Psychology 00:17:00 Module 02: Individual Differences and Work Behaviour 00:24:00 Module 03: Job Analysis and Employee Selection 00:21:00 Module 04: Training and Development 00:21:00 Module 05: Performance Appraisal and Feedback 00:22:00 Module 06: Motivation and Job Design 00:19:00 Module 07: Leadership and Organisational Behaviour 00:27:00
Overview of HR System Selection Essentials Take full control of your financial future with a strategy that puts you in charge. The Infinite Banking Concept Privatise Finance by using specially designed whole life insurance policies that pay dividends. Instead of relying on banks, you can build your own private banking system. This helps you keep more of your money and grow your wealth over time. In the UK, the financial services industry makes over £165 billion a year, yet this powerful method is often ignored. Traditional savings accounts give you less than 1% interest, but The Infinite Banking Concept Privatise Finance offers a better way to manage your money. This course teaches you how to set up your own banking system using The Infinite Banking Concept Privatise Finance. You’ll learn how to use your money for different needs while it keeps growing in the background. This gives you more control, more flexibility, and more security for the future. The goal is to help you build a system that supports your lifestyle and helps your money work harder for you. Many people have already used this method to create long-term wealth for their families. Now, it’s your turn. With the right knowledge and tools, you can break free from the limits of traditional banking. Start building your own financial system today with The Infinite Banking Concept Privatise Finance. By the end of this The Infinite Banking Concept Privatise Finance course, you will be able to: Understand the key ideas behind The Infinite Banking Concept Privatise Finance. Build a strong base for your personal wealth journey. Use private banking tools in your daily money management. Make smarter financial choices using banking strategies. Learn advanced ways to use your money more effectively. Spot possible risks and know how to handle them safely. Who is this course for? People who want more control over their money and are ready to become their own banker using The Infinite Banking Concept Privatise Finance. Business owners who want better ways to manage and grow their money. Financial experts who want to learn more about using life insurance to grow wealth. Anyone unhappy with traditional banks and looking for a personal banking system. Process of Evaluation After studying the The Infinite Banking Concept Privatise Finance Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the The Infinite Banking Concept Privatise Finance Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements There is no prerequisite to enrol in this The Infinite Banking Concept Privatise Finance course. Career Path After completing the The Infinite Banking Concept Privatise Finance course, you could work in roles such as: Financial Advisor (Infinite Banking Specialist) – £35K to £65K/year Wealth Management Consultant – £45K to £80K/year Life Insurance Broker – £30K to £70K/year Estate Planning Specialist – £40K to £75K/year Private Banking Relationship Manager – £50K to £90K/year Course Curriculum Module 1: Introduction to the Infinite Banking Concept 00:16:00 Module 2: Building a Strong Foundation 00:20:00 Module 3: The Infinite Banking Concept Explained 00:18:00 Module 4: Applying the Infinite Banking Concept 00:17:00 Module 5: Advanced Strategies and Optimisations 00:21:00 Module 6: Mitigating Risks and Best Practices 00:19:00
Overview of Voice Equipment Course The UK voice-over industry is growing fast, with its value expected to reach £550 million by 2026. More people are listening to audiobooks, which saw a 43% increase last year, and over 15 million people in the UK now listen to podcasts regularly. Because of this rise in audio content, learning about voice equipment is becoming more important than ever. This Voice Equipment Course helps you understand everything you need to record high-quality voice content. You will learn how to choose the right microphone, set up your home recording space, and understand acoustic treatment. The course also shows you how to work with voice equipment, set it up correctly, and keep it in good condition. You’ll also get hands-on practice with editing your recordings using voice-over software used by professionals. Whether you’re just starting your home studio or looking to improve what you already have, this Voice Equipment Course is designed to guide you at every stage. The voice equipment knowledge you gain here is useful in many industries, such as advertising, gaming, animation, and business presentations. With clear lessons and practical advice, the Voice Equipment Course helps you build the skills needed to create clear and professional voice recordings that meet today's industry standards. This Voice Equipment course will help you to learn: Know the main tools and equipment needed for voice over work Pick the right microphone for different voice over jobs Set up headphones and speakers for clear voice recording Connect and use audio interfaces and preamps for better sound Set up your room with sound treatment for better voice quality Use editing software to clean up and improve your voice recordings Who is this course for? New voice-over artists who want to set up their first home studio Content creators who want better sound for podcasts, videos, or online content Audio workers who want to focus on voice recording and equipment People moving from simple setups to more professional voice equipment Home studio owners who want to fix sound problems and improve their current setup Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Voice Equipment course, you can order your CPD-accredited Digital/PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements There is no prerequisite to enrol in this course. Career Path This Voice Equipment Course will help the learners to pursue a variety of careers. Such as: Voice Over Artist – £25,000 to £45,000 a year Podcast Producer – £22,000 to £38,000 a year Audio Engineer (Voice Specialist) – £28,000 to £52,000 a year Voice Director – £35,000 to £60,000 a year Studio Technical Consultant – £32,000 to £55,000 a year Course Curriculum Module 1: Introduction to Voice Over Equipment Introduction to Voice Over Equipment 00:17:00 Module 2: Microphones for Voice Over Microphones for Voice Over 00:21:00 Module 3: Headphones and Monitoring Headphones and Monitoring 00:22:00 Module 4: Audio Interfaces and Preamps Audio Interfaces and Preamps 00:23:00 Module 5: Acoustic Treatment and Studio Setup Acoustic Treatment and Studio Setup 00:23:00 Module 6: Voice Over Software and Editing Tools Voice Over Software and Editing Tools 00:22:00 Module 7: Equipment Maintenance and Troubleshooting Equipment Maintenance and Troubleshooting 00:22:00
Overview of Plumber - Professional Plumbing The demand for skilled plumbers is growing across the UK, with over 120,000 active plumbers working in homes and businesses. Plumbing is an important job that supports public health, safety, and comfort. The Plumber - Professional Plumbing course is made for learners who want to start a strong and steady career in this field. This course teaches the basics of plumbing, including how drains, vents, home plumbing systems, and central heating units work. Each module in the Plumber - Professional Plumbing course is designed to help learners understand UK plumbing rules and the tools used on the job. You will learn about plumbing materials, how to install and repair systems, and understand the words commonly used in this trade. Whether you are fixing a leaking pipe, fitting a bathroom, or setting up a hot water system, the course covers useful topics that match real-life plumbing needs. As more buildings are built and old systems are repaired, the need for trained plumbers keeps rising. The Plumber - Professional Plumbing course helps learners get ready for these jobs with easy-to-follow lessons and clear explanations. If you are interested in learning about this trade, the Plumber - Professional Plumbing course offers a simple and helpful way to start. It’s a smart choice for anyone looking to work in plumbing across the UK. Learning Outcomes By the end of the Plumber - Professional Plumbing course, you will be able to: Understand the plumbing rules and standards used in the UK. Identify the main parts of a plumbing system. Know how to use common plumbing tools and materials. Explain how local plumbing systems work. Describe how home plumbing and heating systems are put together. Learn about basic plumbing jobs like installations, repairs, and dealing with drains and fixtures. Who is this Course For This course is a good fit for: People who want to learn how plumbing works at home. Beginners who are curious about plumbing tools, repairs, and fittings. Homeowners who want to fix simple plumbing problems themselves. Learners interested in heating systems and hot water setups. Anyone who wants to understand key plumbing materials and terms. Process of Evaluation After studying the Plumber - Professional Plumbing Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Plumber - Professional Plumbing Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don’t need any educational qualification or experience to enrol in the Plumber – Professional Plumbing course. Career Path After completing the Plumber - Professional Plumbing course, you can look into roles like: Domestic Plumber – £22,000 to £38,000 per year Maintenance Operative – £20,000 to £32,000 per year Heating Engineer – £25,000 to £42,000 per year Pipefitter – £24,000 to £36,000 per year Plumbing Installer – £21,000 to £34,000 per year Course Curriculum Plumber - Professional Plumbing The UK Standards for Plumbing 01:00:00 The Basic Components of Plumbing 00:30:00 The Plumbing Tools 00:30:00 Principles of Effective Local Plumbing Systems 00:30:00 The Home Plumbing System 00:30:00 Plumbing Fixtures 00:15:00 Drains & Vents 00:10:00 Understanding The Components Of A Central Heating System 00:05:00 Domestic Hot Water System Installation 00:15:00 Plumbing Installations 00:15:00 Plumbing Repairs 00:15:00 Plumbing Materials & Skills 00:15:00 Glossary and Appendix 00:15:00
Overview of Teaching Assistant & Communication Skills Training Join our Teaching Assistant & Communication Skills Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Teaching Assistant & Communication Skills Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Teaching Assistant & Communication Skills Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Teaching Assistant & Communication Skills Training will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Teaching Assistant & Communication Skills Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Teaching Assistant & Communication Skills Training course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Teaching Assistant & Communication Skills Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the Teaching Assistant & Communication Skills Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Teaching Assistant & Communication Skills Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.