65535 Courses

The main objective of the Basic Electrical Generic Module is to give you the foundation knowledge and electrical ‘vision’ to fundamentally understand how and why an electrical system works and allow you to develop with confidence and competence.

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

LOOKING FOR: ADULT FICTION Nicky Lovick has worked as an editor for over twenty years, working for top five publishers. She is now an agent at WGM Talent, building the books list. She is looking for commercial fiction, from upmarket women’s fiction, bookclub, romance, domestic noir and psychological thrillers, to crime series. She loves hooky stories such as Freida McFadden’s The Housemaid and Turn of the Key by Ruth Ware set in confined settings, such as hotels. She’s always on the lookout for romcoms with a fresh, contemporary feel to them such as Emily Henry’s Book Lovers. Also historical fiction with a twist and sweeping family sagas. Nicky wants you to make her laugh, make her cry or keep her hooked.  Nicky would like you to submit a covering letter, 1-2 page synopsis and the opening three chapters of your manuscript in a single word document.  (In addition to the paid sessions, Nicky is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Tuesday 9th September 2025

Developing Leadership and Emotional Intelligence Skills course is designed to empower participants with the essential leadership competencies and emotional intelligence skills needed to excel in today's dynamic workplace. Through a blend of theoretical frameworks, interactive exercises, and practical applications, this course aims to enhance participants' self-awareness, interpersonal relationships, and leadership capabilities, ultimately enabling them to inspire and motivate others towards achieving organizational goals.

Phoenix Pottery and Art Studio offers adult and family pottery classes and art classes and crafts. Close to Warrington, Wigan and Surrounding Northwest area. Easy access from the motorway network . Only 20 miles from Manchester and Liverpool.

FORS Approved Virtual Reality Safe Driving Training Equip your drivers with the skills to navigate urban roads safely with our innovative VR training course. This DVSA-approved, 7-hour course utilises virtual reality to create a fully immersive learning experience. Drivers will gain a firsthand perspective of the challenges faced by vulnerable road users, such as cyclists, in a safe and controlled environment. Benefits: Immersive Learning: Develop empathy and understanding of vulnerable road users through VR simulations. Accessible & Risk-Free: Learn defensive driving techniques without the need for on-road cycling experience. Course Content: The Changing Urban Landscape Sharing the Road with Vulnerable Users Defensive Driving Techniques Driver Attitude and Perception Impact of Driver Fitness on Safety Hazard Recognition for Vulnerable Road Users Compliance and Recognition: This course meets the requirements of: Work Related Road Risk (WRRR) FORS Silver Level CLOCS Standard Invest in your drivers' safety and the safety of vulnerable road users. Enrol today! Please review our Terms and Conditions for more information.

Art classes for adults of all abilities. An enriching experience for individuals looking to explore their creative side, learn new artistic skills, and connect with like-minded people.

Learn how to screen print and apply metal leaf to your design with printmaker Lou Davis at The Arienas Collective in Edinburgh City Centre

This 1 day paediatric first aid course with child CPR training is perfect if you wish to provide first aid in early years settings, such as nurseries, after-school clubs, creches and childminding. We cover everything you need to know so you can gain the paediatric first aid certificate. This basic 1 day course covers all the necessary basics in infant and baby CPR. Learners must be at least 14 years old on the first day of training and be able to perform tasks at floor level. There are no other formal entry requirements but we strongly recommend that Learners have a minimum of Level 1 in literacy and numeracy or equivalent.

Art classes for adults of all abilities. An enriching experience for individuals looking to explore their creative side, learn new artistic skills, and connect with like-minded people.