2000 Courses

Communication Skills 1 Day Training in St Asaph

Communication Skills 1 Day Training in Exeter

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

Lacking with communication skills? Having difficulties in communication? Learn how to communicate effectively in this Communications Skills Certificate Course. Description: Each of us has a different personality, and these personalities also have different strengths and weaknesses. To be able to communicate well is an important skill since it will help you to know how to deal with different personalities easier.If you can't communicate well, whatever you want to do or your intentions, it will be very difficult to achieve because not everyone automatically knows and understand the real message. It takes a lot of time and practice to become an effective communicator and this course is going to help you to become an efficient communicator.  There are specific strategies and techniques that may help you enhance your communication skills and these will tell you where you are lacking. In this course, you will surely get people to 'snap to' with the correct communication and ways to do it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. Furthermore, it will help the top executive execute and command their subordinates to function well. This will also be helpful to those people who are struggling with communication and expressing their thoughts into actions. People who are interested in learning more about effective communication skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Communication Skils Certificate is a useful qualification to possess, and would be beneficial for the following careers: Sales Executive/Officer Marketing Executive/Officer Sales Manager Business Development Manager Communication Department Head Group Account Director Marketing Manager Public Relations Officer Social Media Specialist Strategist. Chapter 1 Communication Basics 00:15:00 Chapter 2 Types Of Communication 00:30:00 Chapter 3 Types Of Personalities 01:00:00 Chapter 4 Body Language Basics 00:30:00 Chapter 5 Improving Skills 00:30:00 Chapter 6 Final Hints 00:30:00 Mock Exam Mock Exam- Communication Skills Certificate 00:20:00 Final Exam Final Exam- Communication Skills Certificate 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction and Basics Most important charts & best Practices Pivot charts Less used charts Sparklines Infographics using Excel charts Appendix: Bonus Excel functionalities Welcome to the Course 00:03:00 Why are charts used? 00:02:00 Categories of messages that can be conveyed 00:04:00 Elements of charts 00:05:00 The Easy way of creating charts 00:03:00 Most Important Charts & Best Practices Bar and column charts 00:12:00 Formating charts 00:15:00 Best Practices: Bar Chart 00:10:00 Line Charts 00:09:00 Avoiding the Spaghetti plot 00:05:00 Area Charts 00:06:00 Pie and Doughnut Charts 00:13:00 Why we should avoid Pie charts! 00:04:00 Scatter plot or XY chart 00:16:00 Frequency Distribution and Histograms 00:13:00 Waterfall chart 00:12:00 Hierarchy Charts: Sunburst and Treemap 00:08:00 Combination charts 00:07:00 Highlighting chart message 00:03:00 Eliminating Distractions from the Graph 00:07:00 Avoiding clutter 00:05:00 Pivot Charts Pivot Charts 00:07:00 Pivot Table Basics 00:08:00 Less Used Charts Stock charts 00:11:00 Radar charts 00:04:00 Surface charts 00:05:00 Heatmaps 00:05:00 Sparklines Mini charts: Sparklines 00:05:00 Infographics Using Excel Charts Creative Infographic 1 00:14:00 Creative Infographic 2 00:06:00 Appendix: Bonus Excel Functionalities How to solve transportation problem using Excel Goal-Seek 00:12:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

A beginner's level course that will help you learn data engineering techniques for building metadata-driven frameworks with Azure data engineering tools such as Data Factory, Azure SQL, and others. You need not have any prior experience in Azure Data Factory to take up this course.

Thinking about learning about Knowledge-Based Systems? The BCS Foundation Certificate in Artificial Intelligence teaches learners to recognise Knowledge-Based Systems (such as chat bots), gain an understanding of how they work, and consider how they can add value to an organisation. This award will also enable candidates to understand the concept of Uncertainty and Fuzzy Logic, and how Knowledge-Based Systems can be used to help organisations to make decisions and act where there is higher level of uncertainty. You will learn an understanding of Knowledge-Based Systems and their role within AI, the use of rules within a Knowledge-Based System, an understanding of the principles of case-based reasoning, an understanding of uncertainty and the use of fuzzy logic and an understanding of the role of the inference engine.

Thinking about learning Big Data? The BCS Foundation Award in Big Data teaches learners to understand how to manage Big Data and its use with Machine Learning.

These qualifications are ALL fully Regulated and accepted in all schools across the UK and enables you to work with children between the ages of 5-18 years. If you are looking to become a Teaching Assistant and wish to gain the required 'recognised' qualification that's accepted in all UK schools, this is the perfect Teaching Assistant course for you. This bundle offer also includes the Level 3 Autism Qualification and the Level 3 Mental Health Qualifications at a discounted rate saving you over £700.00.

🚀 Elevate Your Sales Game: Mastering the Art of Persuasion 🚀 🌟 Unlock the Secrets of Sales Success with 'Mastering the Art of Persuasion: Unveiling Sales Tactics - Part 1' 🌟 Are you ready to revolutionize your approach to sales and become a persuasive powerhouse? Look no further! Welcome to a transformative online learning experience that will take your sales game to unprecedented heights.   🎓 Course Title: Mastering the Art of Persuasion: Unveiling Sales Tactics - Part 1   🔍 Curriculum Highlights: Module 1: Introduction of 'Mastering the Art of Persuasion: Unveiling Sales Tactics - Part 1' Lay the foundation for success as you delve into the world of persuasive selling. Understand the psychology behind persuasion and its critical role in sales. Discover how to build lasting connections with your audience from the get-go. Module 2: Main Training in 4 Parts 🎯 Part 1: The Art of Storytelling for Sales Success Learn how to craft compelling narratives that captivate and engage your prospects. Uncover the science behind storytelling and its influence on decision-making. Acquire the skills to weave your product or service seamlessly into your narrative for maximum impact. 🎯 Part 2: Navigating Objections with Finesse Master the art of handling objections with confidence and finesse. Develop effective counter-arguments that turn objections into opportunities. Build trust and credibility by addressing concerns head-on and converting skeptics into loyal customers. 🎯 Part 3: The Power of Persuasive Communication Hone your communication skills to become a persuasive communicator. Explore the nuances of body language, tone, and pacing to enhance your message. Elevate your pitch delivery to leave a lasting impression and drive action. 🎯 Part 4: Closing the Deal - Advanced Techniques Explore advanced closing techniques that seal the deal with finesse. Overcome the fear of rejection and turn potential clients into enthusiastic buyers. Discover the art of creating a sense of urgency and scarcity to drive immediate action.   🌈 Why Enroll in 'Mastering the Art of Persuasion'? Gain a competitive edge in the world of sales with cutting-edge tactics. Transform your sales approach from ordinary to extraordinary. Access practical insights and actionable strategies from industry experts. Join a community of like-minded individuals on a journey to sales mastery. Enjoy lifetime access to course materials, ensuring continuous growth.   Ready to become a persuasive powerhouse and take your sales career to new heights? Enroll now in 'Mastering the Art of Persuasion: Unveiling Sales Tactics - Part 1' and embark on a journey toward unparalleled success! 💡 Don't miss out on this opportunity to revolutionize your sales game. Secure your spot now! 💡 Course Curriculum Introduction - 'Hidden Secrets Of Selling' - Part 1 Introduction & Foundational Knowledge 00:00 'Hidden Secrets Of Selling' - Main Training in 4 Parts Main Sales & Marketing Training - Part One 00:00 Main Sales & Marketing Training - Part Two 00:00 Main Sales & Marketing Training - Part Three 00:00 Main Sales & Marketing Training - Part Four 00:00