This online Introduction to Communication Skills course aims to empower you to have more effective conversations with your patients, their friends and family and your colleagues at work. In particular, the focus will be on understanding and appreciating communication skills and how to use them more effectively and efficiently.
Practical Sales Skills 1 Day Workshop in Liverpool
Practical Sales Skills 1 Day Workshop in Burton Upon Trent
Practical Sales Skills 1 Day Workshop in Dublin
Introduction to Project Management (Virtual) This course provides practical insights into what is project management and how it is performed in a structured manner.You will learn how projects are selected, initiated, planned, executed, monitored and control, as well as closed, which could serve you ubiquitously. The goal of this course is to provide a minimally essential orientation to practical project management concepts, tools, and techniques. You will be provided with enough of these that can be applied from both a project manager and a key stakeholder perspective. Getting Started Introductions Course orientation Participants' expectations Foundation Concepts Key terms and concepts Organizational framework Leadership framework Originating and Initiating Originating projects Initiating projects Planning Planning overview Scope and quality planning Resources and risk planning Schedule and cost planning Project baselining Executing and Controlling Executing Monitoring and Controlling Closing Project closing overview Closing administratively Closing financially
Passionate or interested about wine & want to learn more? Do you want to discover fascinating and delicious new wines & grape varieties? Do you want to taste a wide variety of wines and understand what makes them so different ? Do you want to know which wine to drink with what food? Then these are the courses for you and is a fascinating Introduction to the wonderful world of wine! It is also a great way to meet new friends who share your love of wine. This course also includes a delicious 2-course lunch with a glass of Champagne.
Passionate or interested about wine & want to learn more? Do you want to discover fascinating and delicious new wines & grape varieties? Do you want to taste a wide variety of wines and understand what makes them so different ? Do you want to know which wine to drink with what food? Then these are the courses for you and is a fascinating Introduction to the wonderful world of wine! It is also a great way to meet new friends who share your love of wine. This course also includes a delicious 2-course lunch with a glass of Champagne.
Introduction to Asthma in Primary Care This 2-Day Introduction to Asthma course is specifically designed for healthcare professionals in primary care settings. It provides a comprehensive overview of asthma management, from diagnosis to ongoing patient care. This interactive course is ideal for those new to asthma care or looking to refresh their knowledge. Day 1 focuses on the fundamentals of asthma, including its definition, the importance of a good clinical history, and diagnostic tests. It covers the diagnosis of asthma in children and explores various asthma guidelines. The day concludes with an in-depth look at inhaler types, techniques, and considerations in choosing inhalers, followed by action plan development. Day 2 builds on the previous day's learnings, with a focus on monitoring asthma, conducting asthma reviews, and creating Personalised Asthma Action Plans (PAAPs). Participants will learn about assessing and managing asthma attacks and review the National Register of Asthma Deaths (NRAD) for insights into asthma management. The course concludes with case studies and discussions to solidify the learning experience. Learning Objectives: 1. Understanding Asthma a. Develop a fundamental understanding of what asthma is. b. Learn the importance of obtaining a thorough clinical history for accurate diagnosis. 2. Diagnostic Approaches a. Understand various tests used to confirm an asthma diagnosis. b. Learn about diagnosing asthma in children. 3. Guidelines and Inhaler Techniques a. Familiarise with key asthma guidelines: BTS/SIGN, NICE, and GINA. b. Gain practical knowledge about commonly used inhalers and their techniques. 4. Treatment and Management a. Explore factors influencing the choice of inhalers. b. Develop skills in creating effective asthma action plans. 5. Asthma Monitoring and Reviews a. Learn methods to monitor asthma effectively in patients. b. Understand how to conduct thorough asthma reviews. 6. Personalised Asthma Action Plans a. Learn how to develop and implement PAAPs tailored to individual patients. 7. Assessing and Managing Asthma Attacks a. Understand how to assess the level of asthma attacks and manage them appropriately. 8. Insights from NRAD a. Review findings from the National Register of Asthma Deaths for improved asthma care.Target Audience:This course is designed for nurses and healthcare professionals new to asthma care, providing them with the knowledge and skills to confidently manage patients with asthma in a primary care setting. All practitioners seeking to enhance their expertise in asthma care are welcome to attend.
Introduction to Menopause (via Zoom)Course Focus:This comprehensive two-day course serves as an invaluable introduction to menopause care within the primary care setting. Understanding menopause, its effective management, and the ensuing implications for women's well-being are pivotal aspects for healthcare practitioners, particularly practice nurses who frequently engage with women facing menopausal transitions during their consultations.Course Highlights:Understanding Menopause:Dive into the core concepts of menopause, grasping its multifaceted aspects, and gaining a deep understanding of its physical, emotional, and psychological dimensions.Effective Menopause Management:Explore optimal strategies for managing menopause, equipping practitioners to provide well-informed guidance to women traversing this life phase.Short and Long-Term Implications:Delve into the implications of menopause for women's well-being, both in the short and long term, enabling practitioners to offer holistic care that addresses immediate concerns and promotes long-term health.Tailored Approach for Practice Nurses and AHP's:Recognize the pivotal role of practice nurses and AHP's in menopause care, understanding the specific challenges they encounter during consultations with menopausal patients.Competency Framework for Progression:Access a comprehensive competency framework that empowers nurses to work towards mastery in menopause care. This framework can be validated by experienced team members, fostering ongoing skill development.Dynamic Learning Environment:Through interactive sessions, case studies, and discussions, participants will engage in a dynamic learning environment that facilitates the absorption of knowledge and practical insights. The course encourages networking and collaboration, enabling practitioners to learn from both expert facilitators and fellow participants.Learning Outcomes:Upon completion of this two-day course, participants will be equipped to approach menopause care with heightened confidence and competence. Whether they occasionally encounter menopausal patients or engage with them more regularly, practitioners will leave with the tools and strategies to provide informed and supportive care, positively impacting women's well-being during this transitional phase.Target Audience:This course is tailored for a diverse range of primary care practitioners, including practice nurses, cervical sample takers, and those who regularly engage with menopausal patients without specialized training. All practitioners seeking to enhance their expertise in menopause care are welcome to attend.Day One09.15Coffee and registration09.30Introduction and course objectives09.40Physiology and definitions10.00Menopause symptoms10.45Coffee11.00What do we need to ask?13.00Lunch14.00Management Strategies: Hormonal and non-hormonal treatment of menopause symptoms14.30Diet, Lifestyle and Exercise14.30Complementary therapies15.00Case Studies 15.30Action plan, evaluation, and resources15.45CloseDAY 209.15Coffee and registration09.30Review of Day 1 and tasks09.45Women with special needs10.00Contraceptive options for peri-menopausal women10.45Coffee11.00What do we need to ask?13.00Lunch14.00Which HRT when and how14.30The older woman15.00Case Studies 15.30Action plan, evaluation, and resources15.45Close
Course Information Join our comprehensive three-day training programme tailored for individuals seeking a foundational grasp of computerised system validation. This course equips participants with essential knowledge to effectively validate systems within their respective organisations for utilisation in GxP (GLP, GCP, GMP, GDP, and GPvP) environments. Attendees will also gain proficiency in auditing validated computerised systems, ensuring compliance with pertinent GxP regulations. Commencing with an overview of regulatory prerequisites and the system life cycle, the course transitions into practical aspects, centered around validating computerised systems and conducting subsequent audits. Engage in a dynamic blend of presentations, interactive discussions, and hands-on practical workshops throughout the course. This course will provide delegates with an understanding of the computerised system validation process, including: Definition of end user requirements Risk management, including supplier assessment and techniques for audit planning Validation planning and reporting Linking system development with good business practices Formal testing and qualification Understanding of data integrity and security issues How to assess system validation documentation to verify compliance. Is this course for you? IT professionals new to implementing computerised systems into regulated environments Quality professionals who monitor or audit computerised systems System owners, end users, tester and project staff. Tutors Tutors will be comprised of (click the photos for biographies): Nichola Stevens Director and Principal Consultant, Nuncius Compliance Solutions Ltd Barry McManus Consultancy Partner, Empowerment Quality Engineering Ltd Programme Please note timings may be subject to alteration. Day 1 09:00 Welcome, Introduction and Course Objectives 09:45 Why Validate? Regulations and Guidance on Computerised System Validation Overview of the regulations and guidance applicable to CSV and their key expectations. 10:30 Break 10:45 The System Lifecycle The concept of the SLC and the key outputs from it. 12:00 Lunch 12:45 The Validation Process The approach to validation for different system types and a look at some of the key deliverables. 14:00 Project Introduction 14:15 Exercise 1 - User Requirements Capturing, agreeing and documenting the user requirements for a system. 15:15 Break 15:30 Exercise 1 - Feedback 16:00 Risk Management Risk management and its impact on validation. Identifying the deliverables required. Then group discussion on risk assessment for three systems. 17:00 Questions and Answers Answers to any outstanding questions from Day 1. 17:15 Close of Day Day 2 09:00 Supplier Assessment The different approaches to supplier assessment and the things to be considered when assessing a supplier. 10:15 Exercise 2 - Supplier Assessment Planning a vendor audit with a focus on the key validation deliverables. 11:00 Break 11:15 Exercise 2 - Feedback 11:45 Test Overview and Test Planning The different test phases, the purpose of each test phase and things to be considered when planning and reporting testing. 12:45 Lunch 13:30 Test Overview and Test Planning Continued. 14:15 Test Script Design, Execution and Review What a good test script looks like and the key things to consider when creating, executing and reviewing a test script. 15:30 Break 15:45 Exercise 3 - Creating a Test Script Create a test script based on user requirements created on Day 1. 17:15 Close of Day Day 3 09:00 Exercise 3 Feedback 09:30 Infrastructure Configuration and Qualification 10:30 Break 10:45 Validation Reporting Overview of the Validation Report and what should be included in it. 11:15 Maintaining the Validated State The procedures and records needed to ensure the system remains fit for purpose. 12:30 Lunch 13:15 Change Control Key concepts related to making changes to validated systems. 14:00 Data Integrity and Security How can we assure the integrity and security of our data. 15:15 Break 15:30 Course Objectives Summary and Panel Discussion A round up of key learning from the course. 17:00 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 19 Points Development Level Develop