14917 Courses

Register on the Call Centre Based Customer Service today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Call Centre Based Customer Service is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a lesson to prove your newly-acquired knowledge. Course Content Module 01: Introduction to Customer Service Introduction to Customer Service 00:25:00 Module 02: What's Different about Good Customer Service? What's Different about Good Customer Service? 00:14:00 Module 03: Customer Relationship Management Customer Relationship Management 00:44:00 Module 04: Customer Service Communication Strategies Customer Service Communication Strategies 00:26:00 Module 05: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:33:00 Module 06: Building Rapport Over the Phone Building Rapport Over the Phone 00:26:00 Module 07: Inbound and Outbound Calls Inbound and Outbound Calls 00:18:00 Module 08: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:30:00 Module 09: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:12:00 Module 10: Problem Solving over the Phone Problem Solving over the Phone 01:06:00 Module 11: Intra Organisation Dealings Intra Organisation Dealings 00:37:00 Module 12: Measuring Customer Service Measuring Customer Service 00:14:00 Assignment Assignment - Call Centre Based Customer Service 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Embark on a journey of creativity and sustainability with our Garden Design course. Learn the art of garden aesthetics, practical planting techniques, and maintenance strategies to transform any space into a thriving, beautiful garden. Ideal for aspiring garden designers and enthusiasts.

Give a compliment to your career and take it to the next level. This Investment Advisor bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Investment Advisor bundle will help you stay ahead of the pack. Throughout the Investment Advisor program stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Investment Advisor course, you will get 4 premium courses, an original hardcopy, 5 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Investment Advisor Bundle Consists of the following Premium courses: Course 01: Investment Course 02: Financial Advisor Course 03: Investment Analyst Course 04: Investment Banking Course 05: Investment: Investing In Gold & Gold Mining Stocks Key features of this Investment Advisor bundle: This Investment Advisor bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Our Investment Advisor is entirely online 24/7 Learner support Enrol now in Investment Advisor to advance your career, and use the premium study materials from Apex Learning. The Investment Advisor bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Investment Advisor expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without traveling for classes. The Course Curriculum of Investment Advisor Bundle Course 01: Investment Module 01: Introduction to Investment Module 02: Types and Techniques of Investment Module 03: Key Concepts in Investment Module 04: Understanding the Finance Module 05: Investing in Bond Market Module 06: Investing in Stock Market Module 07: Risk and Portfolio Management =========>>>>> And 4 More Courses <<<<<========= Course 01: Investment lays the foundation for understanding investment principles, portfolio construction, and risk assessment. Course 02: Financial Advisor delves into the intricacies of financial advising, covering client relationship management, financial planning, and wealth management strategies. Course 03: Investment Analyst equips you with the expertise to evaluate financial instruments, conduct market research, and formulate investment recommendations. Course 04: Investment Banking unveils the complexities of investment banking, encompassing mergers and acquisitions, underwriting, and securities trading. Course 05: Investment: Investing In Gold & Gold Mining Stocks explores the world of gold and gold mining stocks, providing insights into valuation, market trends, and investment opportunities. Enroll in the Ultimate Investment Advisor Bundle today and enter on a rewarding journey of financial mastery. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Investment Advisors seeking a comprehensive understanding of investment principles and practices. Financial professionals aiming to enhance their investment advisory skills and knowledge. Individuals seeking a career transition into the lucrative field of investment advising. Anyone interested in gaining a deeper understanding of the investment world and making informed investment decisions. Requirements This Investment Advisor course has been designed to be fully compatible with tablets and smartphones. Career path Having this Ultimate Investment Advisor expertise will increase the value of your CV and open you up to multiple job sectors: Investment Advisor: £40,000 - £100,000 Financial Advisor: £30,000 - £80,000 Investment Analyst: £45,000 - £120,000 Investment Banker: £60,000 - £150,000 Wealth Manager: £50,000 - £150,000 Certificates CPDQS Accredited e-Certificate Digital certificate - Included CPDQS Accredited Hard-Copy Certificate Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Investment) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This Teaching from Home Bundle equips you with the essential skills to design engaging online lessons, manage remote students effectively, and create a positive virtual learning environment. Master strategies for classroom management, technology integration, and fostering student engagement in the comfort of your home. Enroll today and unlock the potential of teaching from home!

This course has been designed to help you to learn about the fundamentals of resilience and to provide you with practical tools that you can apply immediately to create positive change in your life.

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Dialectical Behaviour Therapy (DBT) is a form of cognitive behavioural therapy, which incorporates mindfulness techniques. It is used to help people manage their daily life by introducing ways to reduce stress, eliminate negative thinking patterns and regulate their emotions. This Dialectical Behaviour Therapy (DBT) course is designed to provide learners with all the necessary skills and knowledge to treat a range of self-destructive behaviours, equipping them with the skills to fast-track their careers. This Certificate in Dialectical Behaviour Therapy (DBT) at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPD to make your skill development & career progression more accessible than ever! Key Topics to be covered by Dialectical Behaviour Therapy (DBT): Approaches in counselling and psychotherapy The history and philosophy of DBT DBT strategies and practising mindfulness Treatment for psychological disorders The benefits and effectiveness of DBT The Dialectical Behaviour Therapy (DBT) course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Dialectical Behaviour Therapy (DBT) course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Dialectical Behaviour Therapy (DBT) training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Learning Outcomes of Dialectical Behaviour Therapy (DBT): Understand the concept of dialectics and the central role of mindfulness Gain all the fundamental skills to become an expert dialectal behaviour therapist Broaden your knowledge of the different approaches in counselling and psychotherapy Learn about the history and philosophy of Dialectical Behaviour Therapy and how this form of therapy has evolved Demonstrate a solid understanding of DBT treatments and approaches Fast track your career with a Skillset in Dialectical Behaviour Therapy (DBT) Skills You Will Gain Counselling Communication & interpersonal Active listening Relationship-building Take a step toward a brighter future! Why prefer this course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the Dialectical Behaviour Therapy (DBT) course: Module 01: Introduction Module 02: What is Counselling & Psychotherapy Module 03: About Dialectical Behaviour Therapy Module 04: DBT Strategies & 'Life Skills' Module 05: Treatment by DBT Module 06: DBT for Psychological Disorders Module 07: Effectiveness of DBT Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Certificate in Dialectical Behaviour Therapy (DBT) at QLS Level 3 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for: Aspiring professionals looking to develop their understanding of Dialectical Behaviour Therapy (DBT) practices, theories and principles Those who want to secure a role in this field Anyone who is interested in Dialectical Behaviour Therapy (DBT) and wants to learn more about this topic Requirements This is an introductory training course, and there are no specific entry requirements for enrolment. Career path This Dialectical Behaviour Therapy (DBT) Training course will help you to kickstart a career in the therapy industry. You may work in a wide range of professional settings such as: Dialectal behaviour therapist (average salary is £30,405 yearly) Clinical Psychologist (average salary is £46,964 yearly) Certificates CPD Accredited Certificate Digital certificate - £10 Certificate in Dialectical Behaviour Therapy (DBT) at QLS Level 3 Hard copy certificate - £89 After successfully completing the Certificate in Dialectical Behaviour Therapy (DBT) at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

24-Hour Flash Sale! Prices Reduced Like Never Before!! In a nation where over 63% of adults are struggling with obesity, the UK stands at a crossroads between traditional dietary habits and the urgent need for nutritional enlightenment. The "Food Science & Nutrition" Course emerges as a beacon of hope, meticulously designed to unravel the complexities of nutrition and diet, offering a path not just to healthier eating but to a transformation in lifestyle. This course isn't just about learning; it's about revolutionising the way we think about food, health, and well-being. Get into the essence of nutrition with the Certificate in Nutrition at QLS Level 3, complemented by specialised courses in Diet Training for Weight Loss, the science behind the Ketogenic Diet, and a comprehensive Diploma in Food Science. This Course equips you with the knowledge to navigate the multifaceted world of nutrition, from understanding the biochemical composition of foods to mastering diet plans that promote weight loss and enhance overall health. It's an invitation to the discovery of food science, where the science of food meets the art of living well. Take the first step towards a fulfilling career that not only promises personal growth but also the opportunity to make a significant impact in the lives of others. The "Food Science & Nutrition" Course offers you the keys to unlock a healthier future, not just for yourself but for those around you. Enrol now, and be part of the change you wish to see! Learning Outcomes of Food Science & Nutrition: Understand nutritional needs and diet planning for optimal health. Master the principles of weight loss through effective diet training. Gain in-depth knowledge of the ketogenic diet and its benefits. Explore the scientific foundations of food science and its applications. Develop the skills to assess, plan, and implement dietary strategies. Equip yourself with the knowledge to advise on nutrition and diet. Why Prefer this Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Certificate in Nutrition at QLS Level 3 Module 01: Introduction Module 02: Meal Planning Basics Module 03: Supplements Module 04: Setting Up Your Diet Module 05: Adjusting Your Diet For Weight Loss & Muscle Gains Module 06: Healthy Dieting Module 07: Common Dieting Trends Explained Module 08: Micronutrients Module 09: More Dieting Tips & Strategies Assessment Process of Food Science & Nutrition You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. After passing the Certificate in Nutrition at QLS Level 3 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is ideal for: Health enthusiasts Aspiring nutritionists Dietitians in training Fitness professionals Weight loss seekers Food scientists Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Nutritionist - £20,000 to £35,000 Dietitian - £26,000 to £41,000 Food Scientist - £25,000 to £40,000 Health Coach - £18,000 to £30,000 Weight Loss Consultant - £18,000 to £25,000 Keto Diet Coach - £20,000 to £30,000 Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Please note that International students have to pay an additional £10 as a shipment fee. Certificate in Nutrition at QLS Level 3 Hard copy certificate - £89 After successfully completing the Certificate in Nutrition at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Description:  Sales techniques start in knowing your customers and to be able to recognise what your products and services should target. It is very important to communicate well also to allow your products and services known to your target market. It will be very difficult to become an effective commercial sales expert but if you start right now, you will surely be able to become an effective sales specialist. This course specifically focuses on the improvement of your sales and how you should accelerate it. It will also cover the strategies and ways to use and be able to get the attention of your potential clients and communicate with them effectively what you are offering. In this course, you will be able to become a great sales specialist by conquering the difficulties of the sales industry and knowing the appropriate techniques for the way forward.  Who is the course for? Professionals, who work in the business or corporate setting, especially people who are part of the sales, marketing, and communications departments. Furthermore, it will help the top executive execute and command their subordinates to help in increasing sales. People who are interested in learning more about business communication and those people who are struggling with communication and expressing their thoughts into actions. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This course would be beneficial for the following careers: Sales Manager Business Development Executive Producers Financial Experts Group Account Director Marketing Manager Public Relations Officer Sales Specialist Strategist And Many More! Sales Techniques Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Reference Book Personal Selling Skills 00:00:00 Psychology Of Selling 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Increasing Sales Technique 00:20:00 Final Exam Final Exam- Increasing Sales Technique 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Master the intricate world of food science with our comprehensive certification course. Explore topics such as food quality, microbiology, preservation, and packaging, gaining practical insights and expertise. Elevate your understanding of the science behind the food we consume, positioning yourself as a knowledgeable professional in this dynamic industry. Join us to embark on a transformative journey in food science and unlock a world of opportunities. Enroll now for a fulfilling and rewarding learning experience!

As every day passes by, we are one day older than the previous and there is no stopping