10816 Courses

Customers are astute and well-practised in researching and seeking information, solutions and added value in the minimum number of clicks online. There's only so much time they're willing to spend carrying on clicking. This mentality isn't just restricted to the world of B2C. In our increasingly hectic world, where information is expected to be available instantly, it applies just as much to B2B. In this workshop, we look at how putting yourself in the shoes of your customer and mapping their decision-making and buying journey is critical to ensuring that you provide what they perceive as fast solutions and added value. You will learn all about the three pillars for creating competitive brand experiences: Customer engagement planning puts you firmly in the shoes of your customer, helping you to build meaningful marketing communications delivered through the right resources at the right time to inspire your customers to engage with you. This programme will help participants to: Understand the evolution of the customer buying journey Map a customer buying journey for your brand or solutions Understand the customer micro-moments and signals indicating interest and buying intent, both online and offline Apply the psychology of branding to build marketing communications with impact Develop sales and marketing content that differentiates your brand(s) from the competition by demonstrating unique value and how you can meet your customer's needs 1 The evolution of the customer journey Understand how the use of mobile has had an impact on the customer buying journey where today's customers can research and compare products and solutions whenever and wherever they like, making the purchase journey even less linear Explore how marketers are adapting to this new customer behaviour and drawing upon various strategies to win the hearts and minds of their audiences 2 The See-Think-Do-Care framework Explore the many different frameworks used to track the customer journey Understand and apply the modern marketing model, where the internet has enabled the customer to hop between multiple touchpoints before making a purchase decision 3 Customer micro-moments and signals in their buying journey Understand the online and offline moments when customers seek information to research and make buying decisions Apply this understanding to build a marketing communication plan to reach customers at all stages of their buying journey 4 The role of branding in the customer journey Explore the psychology of branding Learn how to ensure your branding is relevant to your target customer needs Bring together your brand value and story to achieve brand loyalty 5 The Why-How-What framework Apply a systematic approach to build a successful and compelling brand Understand how starting with 'why' will help build your brand purpose Apply the content marketing matrix to communicate your brand's value Apply the hero-help-hub model to build engaging content marketing Actionable outcomes We will use your brand examples to provide opportunities for practice: You will learn and reflect on best practice examples of customer engagement You will discover your brand value, purpose and the 'sweet spot' to drive engagement with your customers You will create a customer engagement plan that can be implemented immediately within your business You will receive immediate feedback on your customer engagement plan You will have the opportunity to share common issues and solutions with your colleagues in the group

Course Overview Learn all the essential skills to become an expert in Dog Leash. From this comprehensive Dog Leash Training course, you will be able to understand the principles of Dog Leash. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Dog Leash Training is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Dog Leash Training course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Dog Leash Training course, learn the vital abilities and knowledge you require to succeed in your life. The Proof Is In The Pudding - This Is What People Say Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career! 00:03:00 What People Say Who've Used My Methods 00:01:00 Don't Take My Word For It - This Is What People Say! 00:01:00 This Could Be You Too! 00:08:00 Here's What You'll Get From This Course Here's What You'll Get From This Course 00:05:00 The Missing Link - Preparing For The Walk Why Preparing For The Walk Is Essential To Getting Great Results FAST! 00:10:00 This is Exactly How To Do It 00:07:00 **Bonus Video ** Dog Frightened Of The Leash Question - Answered December 2015 00:09:00 The Walk How to Get Your Dog to Easily Walk by Your Side 00:09:00 This Video Shows You Exactly What To Do 00:06:00 Here's Another Method That Is Really Effective 00:04:00 Recall Training How to Teach Your Dog to Come Back When Off Leash - Why People Get This Wrong 00:08:00 Here's Step-By-Step How To Do It 00:04:00 Points To Remember When Your Dog Is Off Leash 00:02:00 Who's Walking Who? E-Book Here's an E-Book I've written about dog walking and recall training 01:00:00 Assignment Assignment - Dog Leash Training 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Medical Gases Course Overview: The "Medical Gases" course provides essential knowledge on the safe and effective use of medical gases in healthcare settings. This course is designed to offer learners a comprehensive understanding of medical gases, including their types, applications, and safety protocols. It emphasises safe handling and storage procedures, with a focus on correct administration techniques and monitoring. Upon completion, learners will be well-equipped with the skills to manage medical gases within various healthcare environments, ensuring patient safety and regulatory compliance. Course Description: This course covers a broad range of topics, starting with an introduction to medical gases and their significance in healthcare. Learners will explore essential safety and handling guidelines, focusing on regulations and best practices for safe usage. The course delves into the different types of medical gases used in clinical settings, such as oxygen, nitrous oxide, and medical air. It also includes detailed instruction on the proper storage, transportation, and documentation of these gases, as well as techniques for their administration and monitoring in patient care. By the end of the course, learners will have gained the necessary skills to manage medical gases competently and safely in various healthcare settings. Medical Gases Curriculum Module 01: Introduction to Medical Gases Module 02: Safety and Handling Guidelines Module 03: Common Medical Gases Module 04: Storage, Transportation, and Documentation Module 05: Administration Techniques and Monitoring Module 06: Practical Skills and Simulation (See full curriculum) Who is this course for? Individuals seeking to gain knowledge in the use of medical gases. Professionals aiming to advance their healthcare skills. Beginners with an interest in the medical field or healthcare roles. Healthcare workers seeking to improve their knowledge of safety and regulatory requirements in gas management. Career Path: Medical gas technician Healthcare assistant in respiratory care Clinical support roles in hospitals and healthcare settings Medical equipment management Occupational health and safety in healthcare environments

Lymphatic Drainage Massage Therapy Course Overview This Lymphatic Drainage Massage Therapy course provides learners with a comprehensive understanding of lymphatic drainage techniques, focusing on their therapeutic benefits and practical applications. It explores the anatomy of the lymphatic system, the causes and symptoms of lymphatic dysfunction, and the methods used to stimulate lymph flow. By the end of the course, learners will be equipped with the knowledge and techniques to provide lymphatic drainage massage, addressing a variety of health concerns. This course is ideal for those seeking to expand their skillset in massage therapy or those interested in natural healing practices. Course Description This course delves into the science of lymphatic drainage massage, including the anatomy of the lymphatic system and its vital role in immune function. Learners will explore various techniques for stimulating lymph flow and addressing lymphatic dysfunction. Topics covered include the causes of lymphatic issues, manual massage techniques, and the overall therapeutic effects of lymphatic drainage. By the end of the course, learners will possess the skills to conduct effective lymphatic drainage massages, improving both the health and wellness of their clients. The course also offers insights into how lymphatic drainage can aid in recovery and wellness, making it highly relevant for professionals in the health and wellness industry. Lymphatic Drainage Massage Therapy Curriculum Module 01: Introduction to Lymphatic Drainage Massage Module 02: The Lymphatic System Module 03: Lymphatic Dysfunction Module 04: Manual Lymphatic Drainage Massage Module 05: Manual Lymphatic Massage Treatment Module 06: Effect of Lymphatic Drainage Massage Therapy (See full curriculum) Who is this course for? Individuals seeking to enhance their knowledge of massage therapy. Professionals aiming to expand their therapeutic techniques. Beginners with an interest in wellness and natural healing. Health enthusiasts keen on improving their self-care practices. Career Path Lymphatic Drainage Massage Therapist Wellness Practitioner Massage Therapist in spa and wellness centres Health and Holistic Care Professional Natural Health Consultant

Parenting Skills Training Course Course Overview The Parenting Skills Training Course provides essential knowledge and strategies for parents, caregivers, and professionals working with families. This comprehensive course covers key aspects of parenting, including child development, communication techniques, managing challenging behaviours, and supporting emotional and social growth. Learners will gain valuable insights into building positive relationships with children and fostering a nurturing environment at home. The course aims to equip participants with effective strategies to handle a variety of parenting challenges and enhance their understanding of children's needs. By the end of the course, learners will be prepared to apply their newfound skills in real-world situations, improving family dynamics and child well-being. Course Description This course covers a wide range of topics aimed at enhancing parenting skills and improving the relationship between parents and children. Participants will explore child development stages, effective communication techniques, positive discipline strategies, and methods to support children's emotional health. The course also focuses on understanding children's behaviour, managing conflicts, and fostering resilience. Throughout the course, learners will engage in detailed discussions and scenarios, providing a deeper understanding of the complexities of parenting. By the end of the course, learners will have developed skills to confidently manage challenging situations and promote the well-being of children in their care. Parenting Skills Training Course Curriculum Module 01: Introduction to Parenting Styles and Child Development Module 02: Building Positive Parent-Child Relationships Module 03: Effective Communication Techniques Module 04: Managing Challenging Behaviours Module 05: Supporting Emotional and Social Development Module 06: Discipline Strategies and Behaviour Management Module 07: Managing Stress and Self-Care for Parents Module 08: Promoting Resilience and Positive Mental Health Module 09: Parenting in Diverse Family Dynamics (See full curriculum) Who is this course for? Individuals seeking to improve their parenting skills Professionals aiming to work in family support and child welfare Beginners with an interest in child development Caregivers looking to enhance their child-rearing practices Career Path Family Support Worker Childcare Specialist Parent Educator Social Worker Educational Support Assistant

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about lean six sigma Understand the core competencies and principles of lean six sigma Explore the various areas of lean six sigma Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager or entrepreneur Lean Six Sigma Green Belt Training Course Master the skills you need to propel your career forward in lean six sigma. This course will equip you with the essential knowledge and skillset that will make you a confident manager or entrepreneurand take your career to the next level. This comprehensive lean six sigma green belt course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this lean six sigma green belt course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective lean six sigma practice and equip you with the essential skills, confidence and competence to assist you in the lean six sigma industry. You'll gain a solid understanding of the core competencies required to drive a successful career in lean six sigma. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for manager or entrepreneur or for people who are aspiring to specialise in lean six sigma. Enrol in this lean six sigma green belt course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive lean six sigma green belt course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this lean six sigma can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This lean six sigma green belt course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This lean six sigma green belt course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This lean six sigma green belt course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction to Quality and Lean and Six Sigma Introduction to Quality and It's Importance 00:13:00 Introduction to Lean and Six Sigma 00:20:00 Lean Six Sigma Project Selection Methods 00:26:00 Introduction to Define Phase Project Charter 00:23:00 How to Identify Business Problems 00:18:00 How to Identify Stakeholders and Their Position 00:16:00 How to Find Out the Scope of the Project 00:17:00 Measure Phase Introduction to Measure 00:06:00 Process Map & It's Relevance to KPIV / KPOV 00:17:00 Data types - Continuous and Discrete 00:16:00 Sampling and Data Collection Plan 00:23:00 Data Collection Plan 00:13:00 Measurement System Analysis 00:23:00 Attribute Gauge R&R Analysis 00:19:00 Descriptive Statistics - Measure of Central Tendency 00:18:00 Introduction to Variation 00:20:00 Descriptive Statistics - Measures of Variation 00:24:00 Basic Data Diagnosis - Time Series 00:27:00 Basic Data Diagnosis & Stratification- Run Chart , Bar & Pie Chart 00:33:00 How to Baseline your Project 00:27:00 Process Capability Analysis 00:33:00 Process Capability Indices 00:37:00 Calculation of Z Score From Various Tables 00:09:00 Cause and Effect Analysis 00:29:00 Pareto Analysis for Prioritization 00:32:00 Control Impact Analysis for Prioritizing X's 00:17:00 5 Why Analysis for Finding the Root Cause 00:23:00 FMEA for Identifying the Risk & Root Causes 00:38:00 Introduction to Analyze Phase Recap of Define and Measure 00:21:00 Analyze Phase Learning Objectives and Deliverables 00:09:00 Introduction & 5 Principles of Lean 00:26:00 8 Wastes in Lean 00:36:00 Introduction to Value Stream Mapping 00:24:00 How to Draw a VSM - An Example 00:28:00 Tools and Techniques to Analyze X's&Y's 00:29:00 Tools Used for Correlation Studies 00:26:00 Properties of Normal Distribution 00:17:00 Introduction to Hypothesis Testing 00:15:00 Formulation of Null and Alternate Hypothesis 00:20:00 Connection Between Hypothesis Testing and 5 Why Analysis 00:10:00 Introduction to Type I and Type 2 Errors 00:14:00 Introduction to Type I and Type 2 Errors 00:14:00 Introduction to P Value 00:16:00 Hypothesis Testing of Means- Z test 00:28:00 Hypothesis Testing of Means - 1 Sample t Test 00:12:00 Hypothesis Testing of Means - 2 Sample t Test 00:28:00 Hypothesis Testing of Means - F test & Anova 00:31:00 Hypothesis Testing of Proportions - Chi Square Test 00:25:00 Introduction to Regression - Simple Linear Regression 00:24:00 Non Parametric Hypothesis Testing - Man- Whitney Test 00:21:00 Introduction to Improve Phase Recap of Analyze Phase 00:23:00 Learning Objectives and Deliverable of Improve Phase 00:11:00 Brainstorming Techniques Ground Rules for Solution Generation 00:21:00 Criteria Based Matrix for Solution Priritization 00:19:00 Pugh Matrix for Solution Prioritization 00:08:00 Introduction to Poka Yoke 00:08:00 Introduction to 5S 00:19:00 Cost Benefit Analysis 00:16:00 Implementation Plan 00:10:00 Pilot Implementation 00:12:00 Verification of Pilot Results 00:12:00 Improve Roadmap 00:05:00 Introduction to Control Phase Improve Recap 00:08:00 Control Phase Learning Objectives and Deliverable 00:10:00 Control Road Map and Objectives 00:09:00 Process Control and Control Plan 00:13:00 Introduction to Control Charts 00:17:00 Interpreting Control Charts 00:24:00 Control Limits and Specification Limits 00:17:00 Types of Control charts and Selection of Control Charts 00:28:00 P and NP Chart 00:26:00 U Chart 00:12:00 IMR Chart 00:13:00 X Bar R Chart 00:18:00 Steps for Implementing Control Charts and Response Plan 00:16:00 Before and After Display and Project Closure 00:23:00 Supplementary Resources Supplementary Resources - Lean Six Sigma Green Belt Training & Certification 00:00:00 Final Assessment Assessment - Lean Six Sigma Green Belt Training 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Discover the fascinating world of human communication with our CPD-accredited Speech and Language Therapy course. Whether you're brushing up on your knowledge or exploring a new area of interest, this course offers a well-organised route into the key concepts surrounding speech, language, and the diverse conditions that may affect them. It’s designed for independent learners who appreciate clear structure, reliable content, and the flexibility of online study—no waiting rooms or clinical placements in sight. From the mechanics of vocal development to the signs of communication challenges across different age groups, this course helps you understand the theory behind speech and language support. You’ll explore important topics like speech disorders, language delay, autism spectrum conditions, and effective intervention strategies, all delivered in digestible modules. It’s ideal for those considering a future in support work, education, or care—or simply those with a keen interest in human expression. Course Curriculum: Module 01: An Overview of Speech Therapy Module 02: The Science of Speech Module 03: The Anatomy of Speech Module 04: Characteristic of Speech: Linguistic Discipline Module 05: Literacy and Language Development Module 06: Child Speech & Language Disorders Module 07: Adult Speech & Language Disorders Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Speech and Language Therapy - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Speech and Language Therapy - CPD Accredited training.

Overview Introducing our meticulously designed 'Addiction Therapy Diploma' course. An illuminating pathway, commencing with the fundamental understanding of drugs and their effects, progressing to the intrinsic relationship between addictions and mental health, and culminating with integrative strategies. From this course, you will gain invaluable insights into neurophysiology, the pivotal role of trauma in addiction, and the crucial tripod of support, ensuring a comprehensive grasp of this pivotal discipline. With our compelling modules, one learns not only the science but also the art of aiding those entrapped in the challenging cycle of addiction. Through our focused curriculum, ranging from the minutiae of the brain works to the broader aspects of harm minimisation, you'll be equipped to make meaningful differences in people's lives. Not only will you be enriched with knowledge, but the structured guidance of our course will also instil the confidence to navigate this complex terrain of therapy. As addiction continues to be a significant challenge globally, there's an ever-growing demand for professionals adept in this sphere. This diploma serves as both an enlightening educational experience and a stepping stone towards a fulfilling career, cementing your position in a field that necessitates compassion, understanding, and expertise. Learning Outcomes Understand the varied effects of drugs and their impact on human physiology. Identify the correlation between addictions and underlying mental health issues. Develop strategies for harm minimisation and promotion of optimal health. Acquire knowledge on the neurophysiological workings of the brain in addiction scenarios. Comprehend the trauma model and its significance in treatment methodologies. Implement brief interventions, early strategies, and comprehend the integral tripod of support. Gain an in-depth perspective on the dual diagnosis of addiction and mental health. Why buy this Addiction Therapy Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Addiction Therapy Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Addiction Therapy Diploma course for? This course is ideal for Individuals aspiring to delve into the realm of addiction therapy. Health professionals aiming to expand their therapeutic toolkit. Counsellors and therapists focusing on enhancing their proficiency in addiction. Graduates in psychology or related fields exploring specialised avenues. Anyone passionate about understanding addiction and providing holistic care. Prerequisites This Addiction Therapy Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Addiction Therapy Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Addiction Therapy Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Promotional Video Promotional 5 minute video 00:06:00 SAMHI Dual Diagnosis Intro video SAMHI Dual Diagnosis Intro video and downloadable worksheet PowerPoint slides 00:04:00 Module 1 - Drugs and Effects Module 1 - Drugs and Effects: VIDEO PART 1 (content part 1 - 4) 00:16:00 Module 1 - Drugs and Effects: VIDEO PART 2 (content part 5 - 6) 00:20:00 Module 1 - Drugs and Effects: VIDEO PART 3 (content part 7 - 8) 00:20:00 Module 1 - Drugs and Effects: VIDEO PART 4 (content part 9) 00:16:00 Module 1 - Drugs and Effects: VIDEO PART 5 (content part 10) 00:10:00 Module 1 - Drugs and Effects: VIDEO PART 6 (content 10 - 12) 00:18:00 Module 1 - Drugs and Effects: VIDEO PART 7 (content part 13) 00:13:00 Module 1 - Drugs and Effects: VIDEO PART 8 (content part 14) 00:20:00 Module 1 - Drugs and Effects: VIDEO PART 9 (content part 14) 00:20:00 Module 1 - Drugs and Effects: VIDEO PART 10 (content part 15 - 18) 00:19:00 Module 2 - Addictions & Mental Health Module 2 Addictions & Mental Health: VIDEO PART 1 content part 1 - 2 00:16:00 Module 2 Addictions & Mental Health: VIDEO PART 2 content part 3 - 5 00:19:00 Module 2 Addictions & Mental Health: VIDEO PART 3 content part 6 - 7 00:14:00 Module 2 Addictions & Mental Health: VIDEO PART 4 content part 00:17:00 Module 2 Addictions & Mental Health: VIDEO PART 5 content part 00:18:00 Module 2 Addictions & Mental Health: VIDEO PART 6 content part 00:20:00 Module 2 Addictions & Mental Health: VIDEO PART 7 content part 00:14:00 Module 2 Addictions & Mental Health: VIDEO PART 8 content part 00:12:00 Module 2 Addictions & Mental Health: VIDEO PART 9 content part 00:20:00 Module 3 - Harm Minimisation & Optimal Health Module 3 Harm Minimisation & Optimal Health VIDEO PART 1 content part 00:23:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 2 content part 00:17:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 3 content part 00:09:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 4 content part 00:18:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 5 content part 00:17:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 1 content part 6 00:11:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 7 content part 7 00:12:00 Module 4 - Brain Works - Neurophysiology Module 4 Brain Works - Neurophysiology 00:17:00 Module 4 Brain Works - Neurophysiology VIDEO PART 1 content part 00:10:00 Module 4 Brain Works - Neurophysiology VIDEO PART 2 content part 00:17:00 Module 4 Brain Works - Neurophysiology VIDEO PART 3 content part 00:19:00 Module 4 Brain Works - Neurophysiology VIDEO PART 4 content part 00:16:00 Module 4 Brain Works - Neurophysiology VIDEO PART 5 content part 00:11:00 Module 5 - Trauma Model & Keys to Treatment Module 5 Trauma Model & Keys to Treatment VIDEO PART 1 content part 1 - 2a - 2f 00:20:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 2 content part 2g 00:15:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 3 content part 2h - 2i 00:15:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 4 content part 3 00:13:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 5 content part 4 00:12:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 6 content part 5 - 7 00:18:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 7 content part 8 00:17:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 7 content partVIDEO PART 8 00:16:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 9 content part 11 00:16:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 10 content part 12 00:19:00 Module 6 - Brief & Early Intervention and Tripod of Support Module 6 Brief & Early Intervention and Tripod of Support VIDEO 1 content part 1 00:18:00 Module 6 Brief & Early Intervention and Tripod of Support VIDEO 2 content part 2 00:20:00 Resources - Addiction & Mental Health (Dual Diagnosis) Integrative 12hrs Resources - Addiction & Mental Health (Dual Diagnosis) Integrative 12hrs 00:00:00 Assignment Assignment - Addiction Therapy Diploma 00:00:00

Description: The Secretarial, PA & Office Administration Diploma course is designed for the people who want to exceed their role as a secretary, PA or office administrator. The responsibilities of a secretary, PA or office administrator require several skills. Throughout the course, you will explore all the essential skills for becoming an efficient secretary or PA. Focuses will be given on how to take notes, using right tools, negotiation skill, communication skill, soft skills, time & meeting management, and more. Fundamental lessons regarding how to use Microsoft Office, Excel, Access and Powerpoint will also be presented to you. Who is the course for? This course is ideal for those wanting to improve their base skills in office administrative tasks This course would be ideal people who want to start working as a receptionist, office administrator, office manager, administration assistant or secretary Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Secretarial, PA & Office Administration Diploma is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Administrator support staff Administrative assistant Office managers Receptionist Office administrator Secretarial Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Office Management Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Bookkeeping & Payroll Module One - Introduction 00:30:00 Module Two - Basic Terminology 01:00:00 Module Three - Basic Terminology (II) 01:00:00 Module Four - Accounting Methods 01:00:00 Module Five - Keeping Track of Your Business 01:00:00 Module Six - Understanding the Balance Sheet 01:00:00 Module Seven - Other Financial Statements 01:00:00 Module Eight - Payroll Accounting Terminology 01:00:00 Module Nine - End of Period Procedures 01:00:00 Module Ten - Financial Planning, Budgeting and Control 01:00:00 Module Eleven - Auditing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 PowerPoint Essential Activities 00:00:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Excel for Newbies - Activities 00:00:00 Mock Exam Mock Exam- Secretarial, PA & Office Administration Diploma 00:30:00 Final Exam Final Exam- Secretarial, PA & Office Administration Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

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