Facilitation Skills for Business Analysts - Communication and Problem Solving: On-Demand This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What You Will Learn Upon completion, participants will be able to: Define the solution scope Work with the development team in the systems testing stage Ensure the solution is usable in the business environment Foundation Concepts Defining the Business Analyst Function Role of the Business Analyst as Change Agent An Introduction to the BABOK® Guide Business Analyst Roles and Relationships through the Project Life Cycle Business Analysis Planning and Monitoring - Defining the Process Overview of Business Analysis Planning & Monitoring (BAP&M) BAP&M - Process and Tools BAP&M - Roles and Responsibilities BAP&M - Governance, Information Management & Performance Improvement Elicitation and Collaboration - Gathering and Confirming Information Overview of Elicitation and Collaboration Elicitation and Collaboration Techniques Requirements Life Cycle Management - Maintaining Requirements and Design Information Overview of Requirements Life Cycle Management Requirements Life Cycle Management Tasks - Details Strategy Analysis - Providing Context to Requirements Analysis and Design Definition Overview of Strategy Analysis Analyze Current State Define Future State Assess Risks Define Change Strategy Requirements Analysis and Design Definition - Defining Solution Options Overview of Requirements Analysis and Design Definition (RA&DD) The Anatomy of Requirements RA&DD Task Descriptions RA&DD Techniques Solution Evaluation - Assessing Solution Performance Overview of Solution Evaluation Solution Evaluation Tasks Solution Evaluation in Development Stages Underlying Competencies Overview of Underlying Competencies (UCs) Underlying Competencies - Details
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Compass for Agility - Leveraging Agility for Business Problem-Solving Join Leila Rao as she introduces the Compass for Agility. This 90-day iterative approach is a pragmatic and personalized method, enabling organizations to build the capacity and culture for responding to challenges and opportunities. This provides a structure for organizations to explore what'ss working and what isnTt in their ecosystem to successfully and sustainably build the capability for continuous learning and improvement. The Compass helps with addressing "wicked" business problems set apart by one key variation: agile is the how, not the "why". Enhancing business agility is a fortunate by-product of directly resolving pain points because agile serves as the means, not the end. Empower your organization to orient itself by its unique needs and values so that you can continually create customized maps as you chart your own journey in volatile and uncertain terrains.
Circles of adults is a process that ‘listens deeper’ to generate reflective problem solving that can create lasting behaviour change and effective behaviour intervention plans. This is a particularly valuable process for those looking to enhance their leadership and facilitation skills or to build such processes into their school or team approach to complex pupils. ‘The question is not should they be here anymore. Now it’s how can we figure out how best to include them?’ In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues. Behaviour problems, relationship challenges and personnel dilemmas can all be worked on with these team oriented problem solving processes. We will introduce participants to a powerful and effective approach. The ‘Circles of Adults’ approach addresses the need for a problem solving process that is able to take an in-depth look at meeting the emotional needs that commonly underlie challenging behaviour in schools. The approach is co-facilitated and is designed to enable the participation of teacher teams to reach a deeper understanding of a young person and to evolve a set of hypotheses and emerging strategies that better accommodate to unmet emotional and learning needs. The approach takes at least 90 minutes and is intended for use with the most challenging young people, those at high risk of being permanently excluded from the regular school system. Learning Objectives Increased confidence regarding problem solving around inclusion in mainstream settings Access to a wider range of practical strategies and techniques to impact on communication, realtionship, learning and behaviour issues Learn new problem solving processes Course Content The course answers the questions : How to set up and run a Circle of Adults process How can we work out how to include this child best? How can we understand what lies beneath their behaviour? Is there a more structured way to run this meeting? Can we explore the emotional impact the person is having on us and still agree strategies? How can I get unstuck from this problem?
Ask & You Shall Achieve! Discover Collaborative Problem Solving to Realize Greater Value in the Agile Framework If you want to succeed in today's economy, the true measure of your success is not in getting people to work; it's not even in getting people to work hard. It's about getting people to work hard TOGETHER, to achieve and create something good... something valuable. To create value, you must know HOW value is measured and HOW to allow your team members to best contribute their talents. The wisdom already exists within your team. It's your job to allow it to flow. Do you know what questions to ask yourself? Do you know what questions to ask your team? Are you asking questions that increase collaboration, co-creation, and co-elevation? In this presentation, we will explore Agile, Axiology, and Asking better questions that lead to better solutions, better results, and greater value. Learning Objectives: Understand the hierarchy of value and impact on leadership Discover the 3 dimensions of Questions Use the principles of axiology to lead and motivate Discover the Collaborative Problem Solving (CPS) Process
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