502 Courses

Overview With the ever-increasing demand for Reservations Agent in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Reservations Agent may be. Learning about Reservations Agent or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Reservations Agent . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Reservations Agent is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Reservations Agent course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Reservations Agent course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Reservations Agent course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Reservations Agent , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Reservations Agent , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Reservations Agent , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Reservations Agent course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 Introduction to the Travel Industry Introduction to the Travel Industry 00:00 Module 2 Customer Service Skills Customer Service Skills 00:00 Module 3 Marketing and Sales Techniques Marketing and Sales Techniques 00:00 Module 4 Financial Management and Legal and Ethical Considerations Financial Management and Legal and Ethical Considerations 00:00 Module 5 Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 Relationship Building Relationship Building 00:00 Module 8 Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00

🌟 Unlock the Power of CPanel with 'CPanel Kickoff: A Beginner's Guide'! 🌟   Are you ready to take the driver's seat in managing your website's backend effortlessly? Dive into the world of website control and administration with our comprehensive online course: 'CPanel Kickoff: A Beginner's Guide.'   🚀 Supercharge Your Website Management Skills: Master the fundamentals of CPanel - the industry-leading web hosting control panel - in no time! Whether you're a budding entrepreneur, a small business owner, or an aspiring web developer, this course is tailored to equip you with the essential skills to navigate and leverage CPanel effectively.   🔑 What You'll Gain: Step-by-step tutorials guiding you through CPanel's interface and functionalities. Learn to manage domains, databases, emails, and files seamlessly. Understand security features and implement best practices to safeguard your website. Troubleshooting techniques to resolve common issues efficiently.   🎓 Why Choose 'CPanel Kickoff'? Beginner-friendly approach: No prior technical expertise required! Practical demonstrations and real-life examples for a hands-on learning experience. Accessible anytime, anywhere: Learn at your own pace with lifetime access to course materials. Expert guidance and support from seasoned professionals in the field.   🌐 Launch Your Website Management Journey Now! Whether you're starting your first website or aiming to enhance your technical prowess, 'CPanel Kickoff: A Beginner's Guide' is your gateway to mastering CPanel's powerful features. Join our community of learners and take control of your online presence today! Enroll now and harness the full potential of CPanel to propel your digital endeavors to new heights. Don't miss this opportunity! Enroll in 'CPanel Kickoff' and embark on your journey towards website management mastery! 👉 Enroll Now and Start Your CPanel Adventure! 👈 Course Curriculum Basic Overview 00:00 Files Section 00:00 File Section File Manager 00:00 Backup 00:00 FTP Accounts 00:00 Domain Section 00:00 Site Publisher - Domain Section 00:00 Sub Domains 00:00 E-Mail Section 00:00 E-Mail Accounts 00:00 E-Mail Section Forwarders 00:00 Spam Monitoring 00:00 Metrics Section 00:00 Security Section - Hotlink Protection 00:00 Ip Blocker - Security Section 00:00 Site Software - Software Section 00:00 Advanced Section 00:00 Preferences Section 00:00 Introduction To Fantastico 00:00 Conclusion 00:00 Advanced Overview 00:00 Create A WordPress Website 00:00 Ad Management Applications 00:00 Analytics Apps 00:00 Calendar Applications 00:00 Live Chat Websites 00:00 OS Ticket 00:00 Ecom and Shopping Carts 00:00 Project Management 00:00 Learning Management System 00:00 Create an Online Forum 00:00 Image Galleries Photoblog 00:00 Wiki - Media Wiki 00:00 Audio App Podcast Generator 00:00 Video Apps Clipbucket 00:00 Gaming Apps - Cloud Realms 00:00 Guestbook Apps - Advanced Guestbook 00:00 RSS Apps - Feed on Feeds 00:00 CRM - Citrus CRM 00:00 Conclusion 00:00

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00